Jobs at Rectron South Africa

Duties & Responsibilities:

• Supply customer sales support duties to the Senior Sales Team – Gathering customer information, requesting POD’s, delivery trip information, confirming ETA’s with the logistic teams, etc.
• Assist with call-down activities as and when needed – Either by gathering customer information or to help promote the Rectron Product portfolio and offerings.
• Assist in updating customer dealer base information – Customer contact details, website information, social media information – ongoing.
• Assist in gathering product information for listing on customer e-commerce website portals.
• Grow knowledge of products and services, through attending Vendor and Product management training sessions – either virtual, in-person or events.
• Learn the ICT distribution landscape, our vendors, products and brands.
• Learn and understand the Rectron studio software.
• Assist in doing basic quotations and processing orders, as and when needed.
• Assist with entering Basic database information.

Education/Qualification

• Matric or higher education

Skills & Competencies

• Prioritizing and time management
• Knowledge of MS Office – Excel, Outlook and Email, MS Teams
• Attention to Detail
• Be able to communicate efficient and affectively
• Have a willingness to learn

go to method of application »

• The main purpose of this job is to manage walk in clients by supply support to anyone that would like to place a new order or to query any order that was not placed.  Supply quotation, stock availability, ETA etc

Education/Qualification

• Matric or higher education

Skills & Competencies

• Strong customer relationships
• Ability to work under pressure
• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Excellent knowledge of MS Office
• Attention to Detail
• Ability to close deals

Experience (experience required for the job)

• Minimum 2 years in ICT Sales experience
• Must have Face to face customer experience

Primary Objectives:

• Identify and generate new ICT business opportunities
• Maintain advanced knowledge of products and services because you work with face-to-face clients
• Identify, investigate, track, and resolve customer concerns or complaints
• Great attention to detail required
• Identifies improvements for express or advice on new products to display or remove
• Maintain quick responses to clients and always be available

go to method of application »

Outputs and Responsibilities

Business Opportunities

• Identifying new markets, and business opportunities, grow and service existing customers
• Identify client markets and design a sales strategy to fit each client’s requirements
• Maintaining and developing relationships with existing customers
• Making accurate, rapid cost calculations, and providing customers with quotations
• Gather market and customer information and provide feedback on future buying trends
• Train different sales teams on numerous consumer & industrial memory product range
• Complete all allocated training
• Target, GP, and Customer Breadth targets to be sent out monthly and approved
• Achieve exceptional ratings in client services
• Drive sales of  product range, by developing, identifying, and securing all relevant direct sale opportunities
• Once per month give a report to relevant parties explaining the strategy for the following month including weaknesses and measures
• Assist with quotes and orders

Representation

• Represent Rectron at trade exhibitions, events and demonstrations
• Advising on forthcoming product developments and discussing special promotions
• Reviewing your own sales performance, aiming to meet or exceed targets given
• Understand and successfully complete the sales cycle to meet monthly targets

Relationships, Admin and Sales

• Provides Dealer with necessary product support and maintain the relationship between the customer and Service
• Follows up with work in progress to ensure customer satisfaction and prompt delivery of goods
• Responds to messages received through e-mail or telephone
• Take steps to ensure, Messages are being responded to when not available
• Handles queries, issues, complaints, and requests
• Completes necessary administration i.e. faxed quotes and orders by keeping records
• Hold dealer awareness events for brand promotion
• Attend product training programs and study and know the relevant product range
• Escalate problematic issues to the Sales or Product Managers timeously
• Informing the database of new content uploaded on the intranet where relevant
• Selling key components as required by management or PM
• Manage Database of Credit availability and highlight problems to the accounts department
• Assist with other job-related duties as and when required
• General admin and upkeep of database
• General update and maintenance of all admin and filing

Selling

• Strong sales ability
• Strong customer relationships
• Natural sales ability

Motivation

• Motivated by additional sales
• Ability to work under pressure
• Well-disciplined individual
• Cold calling

Education/Qualification, Skills and Experience

Education/Qualification

• Matric 
• University degree with either a business or information technology background advantageous 

Skills and Competencies

• People skills
• Communication skills
• Management skills
• Administration skills
• Excel skills
• Extensive experience with retail accounts is an advantage
• Strong ability to work according to a time line and schedule
• Ability to work under pressure
• Well disciplined’ and Honest individual
• Professional and Hardworking
• Strong Management

Experience (experience required for the job)

• Minimum of 5 years’ experience in a sales or IT technical environment
• Exceptional customer service experience
• Computer Literate

go to method of application »

The main purpose of the job is to maintain and grow the Rectron client base through promoting and selling the full Rectron product range.

• Work with allocated dealer base that is assigned.
• Grow this database on a monthly basis in line with target given.
• Achieve GP target on set Database
• Achieve target spend across customer breadth given.
• Assisting all customers with queries, quotes and orders.
• Managing dealer base to ensure customers are up to date with specials and promotions
• Informing the database of new content uploaded on the reseller portal where relevant
• Build good relationships with your clients
• Escalate problematic issues to the Sales or Product Managers timeously
• Selling key components as required by management or PM
• Complete all allocated Product training as necessary
• Send all orders timeously through to order processing
• Manage Database of Credit availability and highlight problems to accounts department.
• Assist with other job related duties as and when required
• General admin and upkeep of database
• General update and maintenance of all admin and filing
• Represent Rectron at trade exhibitions, events and demonstrations.
• Attend product training programmes and study and know the relevant product range.
• Attend product related and sales events when requested

Education/Qualification

• Matric or higher education

Skills & Competencies

• Strong customer relationships
• Good communication & Listening Skills
• Telephone Etiquette
• Motivated by additional sales
• Ability to work under pressure
• Well disciplined’ individual

Experience (experience required for the job)

• Minimum of 2 years’ experience in a sales environment and IT Sales 
• Exceptional customer service experience.
• Computer Literate

go to method of application »

Job Purpose:

• Perform site assessments to determine the best locations for solar panel placement and equipment installation including leading a team of technicians and other initiaves for the company

Primary Objectives:

• Install, wire, and connect inverters, batteries, and solar panels according to industry standards and manufacturer specifications.
• Ensure that all installations comply with aesthetic, electrical safety, and legislative requirements.
• Conduct thorough quality checks to ensure the system is functioning optimally and efficiently.
• Issue certificates of compliance to validate that installations meet all necessary standards and regulations.
• Troubleshoot and resolve any electrical or technical issues that may arise during installations.
• Maintain accurate documentation and records of installations, inspections, and certificates issued.

Desired Experience & Qualification

• Qualified electrician with relevant certification and licenses.
• Proven experience in installing and wiring inverters, batteries, and solar panels.
• Strong understanding of electrical systems, wiring, and relevant safety regulations.
• Attention to detail and a commitment to delivering neat and high-quality installations.
• Ability to work independently and efficiently while maintaining strict deadlines.
• Excellent problem-solving skills and the ability to troubleshoot electrical issues effectively.
• Good communication skills and the ability to explain technical concepts to customers.
• Valid driver's license and willingness to travel to different installation sites.

Skills Required:

• Understanding of electrical principles, circuits, wiring, and components is essential for safely and effectively installing solar panels, inverters, and batteries.
• Solar Photovoltaic (PV) Systems: Familiarity with solar PV systems, including knowledge of solar panel types, configurations, mounting options, and electrical characteristics.
• Inverter Installation: Proficiency in installing and configuring inverters, which includes connecting DC and AC wiring, setting up monitoring systems, and ensuring proper grounding.
• Battery Systems: Knowledge of battery technologies commonly used in solar systems, such as lead-acid and lithium-ion batteries, including installation, wiring, and safety considerations.
• Electrical Wiring and Connections: Skill in safely handling and connecting electrical wires, terminals, and junction boxes, while ensuring compliance with relevant wiring regulations and standards.
• Safety Standards: Thorough understanding of safety protocols, including personal protective equipment (PPE), working at heights, lockout/tagout procedures, and safe handling of electrical equipment.
• Aesthetic Considerations: Ability to install solar panels in a visually appealing and structurally sound manner, taking into account roof orientation, panel alignment, and minimizing visible wiring and conduits.
• Compliance with Regulations: Familiarity with local and national electrical codes, building.

go to method of application »

Job purpose:

• Maintain and grow Rectron client base through promoting and selling Rectron’s Commercial product range.

Outputs and Responsibilities
Business Opportunities

• Identifying new markets, and business opportunities, grow and service existing customers
• Identify client markets and design a sales strategy to fit each client’s requirements
• Maintaining and developing relationships with existing customers
• Making accurate, rapid cost calculations, and providing customers with quotations
• Gather market and customer information and provide feedback on future buying trends
• Train different sales teams on numerous Renewable Energy Hardware
• Complete all allocated training
• Providing Renewable Energy solutions
• Target, GP, and Customer Breadth targets to be sent out monthly and approved
• Achieve exceptional ratings in client services
• Give regular training sessions to the sales internal and external teams
• Learn and retain product-specific information as it pertains to the position
• Be Computer literate
• Drive sales of your product range, by developing, identifying, and securing all relevant direct sale opportunities
• Once per month give a report to relevant parties explaining the strategy for the following month including weaknesses and measures
• Assist with quotes and orders

Representation

• Represent Rectron at trade exhibitions, events and demonstrations
• Advising on forthcoming product developments and discussing special promotions
• Reviewing your own sales performance, aiming to meet or exceed targets given
• Understand and successfully complete the sales cycle to meet monthly targets

Relationships, Admin and Sales 

• Provides Dealer with necessary product support and maintain the relationship between the customer and Service
• Follows up with work in progress to ensure customer satisfaction and prompt delivery of goods
• Responds to messages received through e-mail or telephone
• Take steps to ensure messages are being responded to when not available
• Handles queries, issues, complaints, and requests
• Completes necessary administration i.e. faxed quotes and orders by keeping records
• Hold dealer awareness events for brand promotion
• Attend product training programs and study and know the relevant product range
• Escalate problematic issues to the Sales or Product Managers timeously
• Informing the database of new content uploaded on the intranet where relevant
• Selling key components as required by management or PM
• Manage Database of Credit availability and highlight problems to the accounts department
• Assist with other job-related duties as and when required
• General admin and upkeep of database
• General update and maintenance of all admin and filing

Education/Qualification, Skills and Experience
Education/Qualification

• Matric
• IT or Technical qualification

Experience (experience required for the job)

• Minimum 3 - 5years sales or business development experience within a technical environment
• Customer service experience
• Train different sales teams on numerous Renewable Energy Hardware
• Providing Renewable Energy solutions
• Point of sales understanding

Skills and Competencies

• People skills
• Communication skills
• Management skills
• Administration skills
• Excel skills
• Extensive experience with retail accounts is an advantage
• Strong ability to work according to a time line and schedule
• Ability to work under pressure
• Well disciplined’ and Honest individual
• Professional and Hardworking
• Strong Management

go to method of application »

• To administer and coordinate the imports, exports, local and RTT process and procedure in an effective and timeous manner

Education/Qualification

• Matric
• National Diploma in Logistics (preferred)

Experience (experience required for the job)

• Minimum 3 - 5 years’ experience in an imports and exports environment
• Strong Admin Acumen

Skills & Competencies

• Attention to Detail and accuracy
• Effective communication and listening skills
• Responsible and Hardworking
• Courteous and polite to colleagues and customers
• Ability to deal with unforeseen circumstances and report to management
• Teamwork
• Strong ability to work according to a timeline and schedule
• Ability to work under pressure
• Well-disciplined individual
• Excel knowledge

Primary Objectives:

• Ensure accurate receipt and printing of pre-alerts, invoices and packing Lists from the suppliers and to provide tariffs on the invoices, any extra certification for customs clearance, Border Police and the NRCS
• Ensure that all invoices comply to customs requirements
• Comply to our SARS Preferred Trader requirements.
• Provide and complete clearing instructions to the clearing agents for imports.
• Check that all necessary Certification Documentation required for Imports, ie. NRCS LOA, Icasa are in place and attached to the Clearing Instructions
• Understanding of Incoterms
• Updating NRCS Levies
• Excellent Record keeping of documents received from the various agents, as well as of all shipments on excel for both Air and Sea mode, either online or via email
• Manage and ensure the right mode of transport is used, by liaising with the Product Managers
• Follow up with suppliers on orders from manufacturing, estimated time of departures, estimated time of arrival, delays, shortages etc.…
• Tracking and tracing shipments
• Record keeping
• Supply Product Managers with information on their orders, ETA’s and status of their shipments frequently and as updates happen
• Accurately load Purchase Notes on the System to capture Supplier Orders – Internationally and Local
• Ensure pricing on the Supplier Invoices and the Product Managers Management Pricelist is correct.
• Ensure that the correct pricing is maintained on Purchase Orders when the stock is delivered
• Ensure that the stock arrives at the right time, right price.
• Request quotes for imports and exports
• Complete the scanned stock and timeously inform the relevant departments and branches on stock availability.
• Maintain and build relationships with different clearing Agents on Imports
• Follow up on outstanding paperwork for any Imported Deliveries
• Capture documents correctly prior to handing over to Finance
• Conduct Costing Exercise for various Product Managers as and when required
• Update Audit Costing Sheet daily
• Capture a monthly Stock in Transit Report for Finance
• Complete Supplier Recons for Finance
• Manage Exports for Africa Sales Team
• Manage Courier queries
• Send ICN details to Finance for foreign payments
• General filing and maintenance
• All tasks assigned by reporting line managers.

go to method of application »

Job Purpose
The main purpose of the job is to maintain and grow the Rectron client base through promoting and selling the full Rectron product range.

• Work with allocated dealer base that is assigned.
• Grow this database monthly in line with target given.
• Achieve GP target on set Database
• Achieve target spend across customer breadth given.
• Assisting all customers with queries, quotes and orders.
• Managing dealer base to ensure customers are up to date with specials and promotions
• Informing the database of new content uploaded on the reseller portal where relevant
• Build good relationships with your clients
• Escalate problematic issues to the Sales or Product Managers timeously
• Selling key components as required by management or PM
• Complete all allocated Product training as necessary
• Send all orders timeously through to order processing
• Manage Database of Credit availability and highlight problems to accounts department.
• Assist with other job-related duties as and when required
• General admin and upkeep of database
• General update and maintenance of all admin and filing
• Represent Rectron at trade exhibitions, events and demonstrations.
• Attend product training programmes and study and know the relevant product range.
• Attend product related and sales events when requested

Education/Qualification, Skills and Experience

Education/Qualification

• Matric or higher education

Skills & Competencies

• Strong customer relationships
• Good communication & Listening Skills
• Telephone Etiquette
• Motivated by additional sales
• Ability to work under pressure
• Well disciplined’ individual

Experience (experience required for the job)

• Studied in line of sales and marketing.
• Knowledge of IT would be advantageous. 
• Exceptional customer service experience
• Computer Literate