Business Development Manager - Midrand at Rectron South Africa

Outputs and Responsibilities

Business Opportunities

• Identifying new markets, and business opportunities, grow and service existing customers
• Identify client markets and design a sales strategy to fit each client’s requirements
• Maintaining and developing relationships with existing customers
• Making accurate, rapid cost calculations, and providing customers with quotations
• Gather market and customer information and provide feedback on future buying trends
• Train different sales teams on numerous consumer & industrial memory product range
• Complete all allocated training
• Target, GP, and Customer Breadth targets to be sent out monthly and approved
• Achieve exceptional ratings in client services
• Drive sales of  product range, by developing, identifying, and securing all relevant direct sale opportunities
• Once per month give a report to relevant parties explaining the strategy for the following month including weaknesses and measures
• Assist with quotes and orders

Representation

• Represent Rectron at trade exhibitions, events and demonstrations
• Advising on forthcoming product developments and discussing special promotions
• Reviewing your own sales performance, aiming to meet or exceed targets given
• Understand and successfully complete the sales cycle to meet monthly targets

Relationships, Admin and Sales

• Provides Dealer with necessary product support and maintain the relationship between the customer and Service
• Follows up with work in progress to ensure customer satisfaction and prompt delivery of goods
• Responds to messages received through e-mail or telephone
• Take steps to ensure, Messages are being responded to when not available
• Handles queries, issues, complaints, and requests
• Completes necessary administration i.e. faxed quotes and orders by keeping records
• Hold dealer awareness events for brand promotion
• Attend product training programs and study and know the relevant product range
• Escalate problematic issues to the Sales or Product Managers timeously
• Informing the database of new content uploaded on the intranet where relevant
• Selling key components as required by management or PM
• Manage Database of Credit availability and highlight problems to the accounts department
• Assist with other job-related duties as and when required
• General admin and upkeep of database
• General update and maintenance of all admin and filing

Selling

• Strong sales ability
• Strong customer relationships
• Natural sales ability

Motivation

• Motivated by additional sales
• Ability to work under pressure
• Well-disciplined individual
• Cold calling

Education/Qualification, Skills and Experience

Education/Qualification

• Matric 
• University degree with either a business or information technology background advantageous 

Skills and Competencies

• People skills
• Communication skills
• Management skills
• Administration skills
• Excel skills
• Extensive experience with retail accounts is an advantage
• Strong ability to work according to a time line and schedule
• Ability to work under pressure
• Well disciplined’ and Honest individual
• Professional and Hardworking
• Strong Management

Experience (experience required for the job)

• Minimum of 5 years’ experience in a sales or IT technical environment
• Exceptional customer service experience
• Computer Literate