Jobs at Rentokil Initial South Africa

Requirements
A vacancy has arisen for 1 X Sales Consultant for our PMB branch in KZN. This role is for both hygiene and pest control.

To grow the company portfolio and achieve predetermined sales targets by promoting and selling our products and services by:-

Penetrating an allocated sales area and sourcing potential new customers
Contacting existing customers to provide solutions for their current, growing and new needs.

KEY PERFORMANCE AREAS & RESPONSIBILITIES

• Achieve Predetermined Sales targets through prospecting and closing sales
• Complete, update and maintain all required administration and reporting systems e.g. Sales Ecosystem applications e.g. Solo, Vehicle Checks etc.
• Comply with policies and procedures and the companies Code of Conduct
• Comply to activity and sales targets
• Attend training sessions and meetings as required (local, regional, national)
• Locate potential business through prospecting, tele-canvassing, cold calling, attending to leads from staff members, calls and presentation to new or existing customers.
• Undertake needs analysis by conducting thorough surveys of client premise
• Report all findings back to the client and present a proposal, which includes a pricing structure, that describes the valid business reasons and the benefits of using our services.
• Endeavour to gain the client’s acceptance and obtain authorisation on a new service agreement.
• Responsible for all price adjustments to client profile
• Develop secondary decision making contact with client
• Achievement or improvement of retention target rate
• Complete site risk assessments for every client proposal
• Develop service range by increasing client portfolio and identifying cross selling opportunities
• Make every effort to encourage our existing client base to retain our services by building and maintaining professional client relationships
• Conduct Account Reviews as required to support customer retention
• Attend to allocated customer termination threats with the objective to retain and resign the customer
• Ensure equipment and vehicle is maintained and clean at all times
• Ensure the company brand, vehicle and image is protected at all times
• Ensure the usage of the correct Personal Protective Equipment
• Ensure company and client Health & Safety requirements are met.
• Portray professional image in line with Corporate identity

SKILLS AND COMPETENCIES

• Selling skills/persuasiveness/interpersonal
• Confident
• Resilient
• Assertive
• Driven
• Highly Motivated
• Good verbal and written communication skills
• Awareness of competitor activity
• Ability to interact with clients at all levels
• Awareness of Health & Safety measures around on working environment at all times
• Ability to facilitate communication, coordinate, plan and report.
• Strong behavioural connection with values of service, relationships and teamwork
• Highly competitive
• Well-presented and articulate
• Self-discipline/ Self-managed
• Independent

MINIMUM QUALIFICATIONS & CRITICAL EXPERIENCE

• Valid unendorsed driver’s licence
• Record of a minimum of 2 years in field selling experience
• Above average communication skills (written/verbal/non-verbal)
• Numerical acumen
• Computer literate
• Business acumen
• Pest and Hygiene experience (advantageous)

Benefits
Are you interested? Here's what you can expect when you join us...

A number of benefits including:

• Subsidised Medical Insurance, Risk and Retirement funding
• Opportunity for Growth and Development
• Company car, including fuel
• A cell phone + cell allowance

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Requirements
A vacancy has arisen for a Customer Relationship Consultant in our KZN business based in Pinetown Preference will be given to suitable applicants in line with the Company Normalisation Policy.
KEY PERFORMANCE AREAS & RESPONSIBILITIES

The purpose of the role is to enhance, extend and retain the Company’s/Division’s business through representing the company to existing clients and to achieve predetermined retention targets. Coordination and consolidation of retention feedback from role players in the business.

• Achievement or improvement of retention budgets & growth rate
• Account Manage a number allocated customers for the region and or division
• Maintain complete records of all activities regarding the customer - creating a relevant and historic database
• Make every effort to encourage our existing client base to retain our services by building and maintaining professional client relationships
• Adherence to Company and Divisional standards in terms of hours of work, minimum performance standards, reporting, completion of relevant documentation, use of company assets and policies
• Flag losses/reductions received
• Notify Service Planners and Regional Key Accounts Manager of all handovers, liquidations and closures immediately
• Weekly reporting of terminations to Regional Key Accounts Manager
• Compliance to and use of the CRC retention process flow with the daily, weekly, monthly and quarterly responsibilities as confirmed therein.

SKILLS AND COMPETENCIES

• Good verbal, non verbal and written communication skills
• Awareness of competitor activity
• Ability to interact with clients at all levels
• Awareness of Health & Safety measures around on working environment at all times
• Ability to facilitate communication, coordinate, plan and report.
• Strong behavioural connection with values of service, relationships and teamwork
• High energy level / self-motivated /planning and organizing
• Team player / collaborative / initiative / innovative / persuasive
• Ability to form strong customer relationships at all levels
• Focusing our best efforts on achieving the companies objectives
• A self-starting, engaging team player who has a customer centric mind-set.
• Selling Skills/ Persuasiveness
• Initiative / Proactive
• A high work ethic and tenacity
• Confident and passionate.
• Great interpersonal skills and the ability to build relationships
• Set high standards for self and co-workers
• Organised with good planning skills

MINIMUM QUALIFICATIONS & CRITICAL EXPERIENCE

• Matric
• Tertiary Qualification an advantage
• Min 5 Years Key Account Management Experience (Non Negotiable)
• Minimum 5 Years in field selling experience
• Proven existing target VS actual achievement
• Minimum 12 months of proven experience in a similar role
• Computer literacy – MS Office, Windows, Internet tools Google Suite
• Drivers License (code 8)

Benefits
Are you interested? Here's what you can expect when you join us...

A number of benefits including:

• Subsidised Medical Insurance, Risk and Retirement funding
• Opportunity for Growth and Development
• Company car, including fuel
• A cell phone + cell allowance