Jobs at Richemont

PURPOSE AND SCOPE OF WORK

The Watchmaker should ensure high levels of intervention service to customers. The incumbent will manage his resources to achieve the goals set in terms of quality, service content as well as promised lead times and profitability and utilise all available means to improve the effectiveness of his service.

RESPONSIBILITIES

Operational

• Provides quick repairs (bracelet services-adjustments- batteries.)
• Provides repairs :
• Quartz watches – battery service
• Maintenance & complete service
• Quartz watches
• Hand-wound mechanicals and simple automatics
• Chronographs
• Complications
• Provides basic polishing-refurbishing service
• Guarantees repair with :
• Expected quality (esthetical + functional)
• Expected quantity (performance)
• Expected promised lead times
• Backs-up superior in his technical linked tasks, incl. quality feedback
• Respects brands and Richemont’s technical guidelines
• Guarantees quality of his complete environment (5S), maintaining cleanliness on his bench and in the locations under his responsibility.
• Adopts the most effective and efficient methods to cut down the time spend on each intervention and quality control jobs.
• Supports the estimation, intervention and control phases of customers and stock items (if needed)
• Discusses issues on any trouble-related jobs or problems linked to work load or environment and provides feedback to superior to achieve optimum productivity levels.
• Undertakes special projects assigned to him by his superiors

Technical

• Has a good understanding of his equipment and tools
• Maintains all equipment and tool in optimum working condition, which includes washing, sterilizing and cleaning
• Recommends purchase of same that may improve the effectiveness and service of the service centre
• Promotes the quality in order to avoid repeating errors

EXPERIENCE & QUALIFICATIONS:

• Luxury brands training on movements
• 8 to 10 years’ experience
• Experience in luxury goods market advantageous
• Above average attention to detail
• Professional and worldly
• Highly structured and organized
• Punctual
• Trust and Integrity
• Full MS Office (including outlook)

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MAIN PURPOSE

The Accounts Payable Controller is responsible for providing financial, administrative and clerical services in order to ensure effective, efficient, and accurate financial operations. The finance department provides services to multiple brands and service departments, and a strong customer service disposition is therefore required.

KEY RESPONSIBILITIES

• Capturing of all vendor invoices in the accounting system (SAP) through VIM
• Performance of regular payment runs to vendors
• Monitoring of vendor accounts to ensure payments are made within supplier terms
• Performance of creditor reconciliations
• Calculating and capturing of all accruals at month end   
• Loading of EFT payments on FNB
• Loading of foreign payments on FNB e-forex and preparation of related documents for submission to FNB
• Assisting brand’s and other departments with the AP process and vendor creation in SAP
• Investigation & resolution of internal customer queries
• Investigation & resolution of vendor queries
• Communication with vendors via phone and/or email
• Assisting with month-end closing/reporting
• Allocation/clearing of all payments to vendor accounts in SAP
• Preparation & posting of journals in SAP
• Assistance with ad-hoc requests and projects from the Head of Accounting or Financial Manage

DIMENSION:

• Geographical area under responsibility: South Africa HQ for Sub-Saharan Africa
• Company Scope: 10 Brands, 3 Boutiques and Richemont Departments

Key Competencies

• Customer service skills
• Attention to detail and accuracy
• Good verbal and written communication skills
• Problem analysis and problem solving skills
• Effective organizational skills
• Team member
• High pressure threshold
• Adaptable to change
• Proven ability to meet deadlines
• Effective interpersonal skills / Ability to communicate effectively at all levels

Education, and required knowledge and experience:

• 3-5 years accounts payable and general accounting experience
• Relevant degree or diploma
• Knowledge of general accounting principals
• Knowledge of general bookkeeping procedures
• Knowledge of import regulation advantageous (customs/import VAT/Cites)
• MS Packages – Strong Proficiency (Excel)
• SAP Experience non negotiable
• Experience with VIM (vendor invoice management) an advantage
• Knowledge of treatment of VAT on supplier invoices