Jobs at Sanlam Group

What will you do?

• We are looking for full-time Commercial and Personal Lines Insurance Specialists to join our team.  
• This role will be hybrid, based in Free State, Central. 
• The Commercial and Personal Lines Insurance Specialist will work with clients to identify their insurance needs and sell appropriate policies.
• The ideal candidate will be required to build and maintain relationships with clients, provide exceptional customer service and possess strong negotiation skills.
• The role offers a Competitive Remuneration model with attractive commission and tools of the trade.

Minimum Qualification Required

• NQF4/Matric/Standard 10
• FAIS credits/Full Insurance Qualifications (depending on Dofa)
• Financial Services Board Regulatory Exams (RE5) completed
• Must have your own reliable transport
• Valid code B driver’s license

Minimum Experience

• Minimum 2 years’ experience in the commercial insurance industry
• Minimum 2 years’ experience in face-to-face business

Deliverables include, but will not be limited to

• To deliver on business strategies and key deliverables
• To actively source and grow your portfolio of clients 
• To provide world class service to your portfolio of clients, thereby ensuring a low lapse rate
• To screen new business and ensure that your portfolio does not pose a threat to MiWay’s risk pool

Competencies Required

• Must be highly proficient in dealing with customers and staff at all levels
• Excellent administrative skills
• Ability to plan and manage time efficiently
• Results oriented
• Self-disciplined and ability to work under pressure
• Self-motivated and desire to excel
• Analytical and organised
• Problem solving skills and solution oriented
• Flexibility
• Ability to multi-task and attention to detail
• Professional and organised
• Excellent Excel and PowerPoint skill

Knowledge and Skills

• New business targets
• New Business processing
• Appointment preparation and making
• Client appointments and liaison
• Client relationship management

Personal Attributes

• Persuades - Contributing dependently
• Interpersonal savvy - Contributing dependently
• Decision quality - Contributing dependently
• Self-development - Contributing dependently

Core Competencies

• Being resilient - Contributing dependently
• Collaborates - Contributing dependently
• Customer focus - Contributing dependently
• Cultivates innovation - Contributing dependently
• Drives results - Contributing dependently

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Job Description

• Join the innovative Miway Actuarial: Rewards team, where we are committed to creating a market leading rewards programme that benefits our clients and our company.
• We go beyond the scope of traditional actuarial work and use our actuarial and statistical knowledge in new ways to price, reserve for and monitor our rewards programme.
• The deliverables for this role will often come without step-by-step instructions but will rely on the team’s resourcefulness and resilience to achieve success. 

Minimum Qualification

• Bachelor’s degree in Actuarial Science
• What will make you successful in this role?

Minimum Experience

• 2 Years in an actuarial field

Deliverables include, but will not be limited to

• Model Development and Optimisation: You will play a key role in the creation and refinement of models for rewards pricing, reserving, actual vs expected analysis, and forecasting.
• Monitoring and feedback: Once the reward programmes are designed and launched, you will play the lead role in monitoring its benefits for our clients and for Miway. You will use your modelling skills to create efficient, automated reporting and monitoring systems. You will use this data to inform our forecasting model and provide management information using software such as Power BI.
• Stakeholder engagement: As part of monitoring and maintenance, you will engage with various internal teams, especially the Miway development team, helping them to design and test new features. 
• Data Management with Python and SQL: Utilize Python and SQL (Oracle and MS SQL Server) to build and maintain robust data tables and infrastructure.

Competencies Required

• We are looking for a talented individual who possesses a unique blend of skills and qualities to thrive in this dynamic role:
• Learning agility and resourcefulness: The kind of person that says: “I don’t know how, but I’ll figure it out.”
• You have the ability and willingness to learn from experience and then apply that learning to perform successfully in new or first-time situations.
• You often do research to help find quick and clever ways to overcome difficulties.
• Resilience: You are not afraid to experiment with new ideas or solutions and have the capacity to recover quickly from setbacks.
• Analytical and Critical Thinking: A naturally curious individual who enjoys delving deep into data, you are adept at analysing complex information, identifying patterns, and making data-driven decisions.
• Attention to Detail: You have a keen eye for detail, ensuring accuracy and precision in all your work. This quality is essential for the intricate nature of actuarial analysis and model development.
• Programming Skills: Proficiency in programming languages and platforms such as SQL Server, Oracle, Python, or R is highly beneficial. This skill set will aid in developing and maintaining our tools and models.
• Agility and Adaptability: The ability to adapt to changing business needs and priorities is vital. You should be agile and flexible, capable of shifting focus in response to evolving business requirements.
• Collaborative and Independent Work Ethic: While you should be capable of working autonomously, demonstrating self-motivation and initiative, you must also be an effective team player, able to collaborate with colleagues and contribute to group projects.
• Communication Skills: Strong verbal and written communication skills are essential for liaising with various stakeholders, explaining complex ideas clearly, and documenting work processes.

Work Location

• The Miway Actuarial team is based primarily in Kosmosdal, Centurion.
• Permanent remote working will be considered. 

Knowledge and Skills

• Actuarial Problem Solving
• Issues management
• Attention to detail and accuracy

Personal Attributes

• Self-development - Contributing independently
• Interpersonal savvy - Contributing independently
• Nimble learning - Contributing independently
• Tech savvy - Contributing independently

Build a successful career with us

• We’re all about building strong, lasting relationships with our employees.
• We know that you have hopes for your future – your career, your personal development and of achieving great things.
• We pride ourselves in helping  our employees to realise their worth.
• Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently