Jobs Opening at Accor Hotel

Job Description

Scope of Position:

• Reporting to the Engineering Supervisor, the successful candidate will be responsible for the repairs and general maintenance of the public areas, guest rooms, Back of House areas, plant rooms, plant machinery, Administration and Marina building.

Summary of Responsibilities:

Reporting to Engineering Supervisor, responsibilities and essential job functions include but are not limited to the following: 

• Repair, maintenance and installation work according to departmental procedures and operational requirements.
• Must have good knowledge of installing TV`s, PlayStations and most electronic equipment.
• Should have the basic knowledge on how to test electricity and isolate power.
• Knowledge of pumping stations, water tanks, boilers and associated accessories.
• Should have basic knowledge with chillers, freezers, split units, AHU, fan coil units.
• Should have sufficient knowledge in performing general maintenance in guest rooms on plumbing (Traps, taps, showers), electrical (Lamps, plugs, heated towel rails), painting, door locks and closers, hinges, etc.
• Have sufficient knowledge and skill in maintaining the above-mentioned machinery and equipment.
• Ability to complete requests in timely, accurate, efficient and knowledgeable manner.
• Must be flexible in terms of working hours.
• Must have the ability to multi-task.
• A self-starter, take initiative, can make decisions in fast-paced, changing environment.
• Perform other duties as and when required.
• Must have the knowledge to properly use and maintain all tools and equipment issued.
• Adhere to all legal requirements and strictly comply with all the regulations in the OHS Act.
• Perform other duties as and when required.

Physical Aspects of Position (include but are not limited to):

• Frequent standing and walking throughout shift.
• Lifting and carrying
• Frequent kneeling, pushing, pulling, sitting.
• Occasional ascending or descending ladders, stairwells and ramps.

Qualifications

• Reasonable knowledge and skill in: plumbing, electrical, HVAC, carpentry, construction and general maintenance.
• Matric/Grade 12 is a prerequisite.
• A related qualification would be highly advantageous.
• Minimum 2 years of hands-on experience working in a similar position.
• Ability to repair and maintain all areas pertaining to your daily duties.
• Knowledge of preventive maintenance procedures and use of testing equipment
• Previous Hospitality experience is advantageous.
• Fluent in the English language (verbal & written), second language is an asset.
• Must have great communication skills.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be flexible in terms of working hours.
• Must be physically fit.
• Must maintain composure and a level head under pressure.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment.
• Must be effective at handling problems in the workplace.
• Has the ability to identify, prevent and provide solutions to work challenges as they arise.
• Must possess outstanding guest services skills.

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Job Description

Scope of Position:

• Reporting to the Engineering Supervisor, the successful candidate will be responsible for recovering, repairing and maintaining furniture, fixtures, cupboards, flooring, panelling, decking and any other timber or upholstered surfaces, furniture, fittings and equipment in the Hotel, Administration and Marina buildings.

Summary of Responsibilities:

Reporting to Engineering supervisor, responsibilities and essential job functions include but are not limited to the following: 

• Repair, maintain and install work according to departmental procedures.
• Must have the ability to multi-task.
• Be able to complete requests in timely, accurate, efficient and knowledgeable manner.
• High acumen for detailed work.
• Ability to visualize design ideas.
• Ber able to create upholstery stencils.
• Select and source materials.
• Dismantling of furniture to prepare for upholstery.
• Good knowledge of installing foam, batting, webbing, springs, stitching, gluing, nailing, measuring and cutting.
• Constructs, erects, installs, and repairs structures and fixtures of wood, plywood, and wallboard, using carpenter's hand tools and power tools, and conforming to local building standards.
• Studies blueprints, sketches, or building plans for information pertaining to type of material required, such as lumber or fiberboard, and dimensions of structure or fixture to be fabricated.
• Shapes materials to prescribed measurements, using saws, chisels, and planes.
• Knowledge of cabinet making and ability to fix, repair and install timber structures.
• In-depth knowledge of various modern upholstery techniques and fabrics, leathers, material.
• Knowledge of treatment, staining and protection of timber surfaces.
• Knowledge of fabric paints, processes and fabric repairs.
• Excellent knowledge of brush painting as well as spray painting.
• Metal welding knowledge is an added advantage.
• Ability to work independently, take initiative, can make decisions in fast-paced, changing environment.
• Must have the knowledge to properly use and maintain all tools and equipment issued, including but not limited to hot knives, nail guns, sewing equipment.
• Adhere to all legal requirements and strictly comply with all the regulations in the OHS Act.
• Perform other duties as and when your required.

Physical Aspects of Position (include but are not limited to):

• Frequent standing and walking throughout shift.
• Lifting and carrying heavy objects
• Frequent kneeling, pushing, pulling, sitting.
• Occasional ascending or descending ladders, stairwells and ramps.

Qualifications

• Reasonably high level of knowledge and skill in Carpentry and upholstery.
• Candidate should have a minimum of 5-8 years’ experience in a similar position or 3-5 years’ experience in a quality furniture manufacturing environment.
• Advanced Technical Skills
• Knowledge of preventive maintenance procedures and use of required equipment and an eye for detailed works.
• Ability to safely use carpentry, rotary tools and compressors.
• Possession of an NQF 4 certificate and above would be advantageous.
• Ability to repair, maintain and install cupboards, panels, doors, all door fittings.
• Knowledge of preventive maintenance procedures and use of equipment
• Previous Hotel experience is advantageous.
• Fluency in the English language (verbal & written), second language is an asset.
• Must have great communication skills.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be flexible in terms of working hours.
• Must be physically fit.
• Must maintain composure and a level head under pressure.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment.
• Must be effective at handling problems in the workplace.
• Has the ability to identify, prevent and provide solutions to work challenges as they arise.
• Must possess outstanding guest services skills.

go to method of application »

Job Description

Scope of Position:

• Reporting to the Engineering Supervisor, the successful candidate will be responsible for recovering, repairing and maintaining furniture, fixtures, cupboards, flooring, panelling, decking and any other timber or upholstered surfaces, furniture, fittings and equipment in the Hotel, Administration and Marina buildings.

Summary of Responsibilities:

Reporting to Engineering supervisor, responsibilities and essential job functions include but are not limited to the following: 

• Repair, maintain and install work according to departmental procedures.
• Must have the ability to multi-task.
• Be able to complete requests in timely, accurate, efficient and knowledgeable manner.
• High acumen for detailed work.
• Ability to visualize design ideas.
• Ber able to create upholstery stencils.
• Select and source materials.
• Dismantling of furniture to prepare for upholstery.
• Good knowledge of installing foam, batting, webbing, springs, stitching, gluing, nailing, measuring and cutting.
• Constructs, erects, installs, and repairs structures and fixtures of wood, plywood, and wallboard, using carpenter's hand tools and power tools, and conforming to local building standards.
• Studies blueprints, sketches, or building plans for information pertaining to type of material required, such as lumber or fiberboard, and dimensions of structure or fixture to be fabricated.
• Shapes materials to prescribed measurements, using saws, chisels, and planes.
• Knowledge of cabinet making and ability to fix, repair and install timber structures.
• In-depth knowledge of various modern upholstery techniques and fabrics, leathers, material.
• Knowledge of treatment, staining and protection of timber surfaces.
• Knowledge of fabric paints, processes and fabric repairs.
• Excellent knowledge of brush painting as well as spray painting.
• Metal welding knowledge is an added advantage.
• Ability to work independently, take initiative, can make decisions in fast-paced, changing environment.
• Must have the knowledge to properly use and maintain all tools and equipment issued, including but not limited to hot knives, nail guns, sewing equipment.
• Adhere to all legal requirements and strictly comply with all the regulations in the OHS Act.
• Perform other duties as and when your required.

Physical Aspects of Position (include but are not limited to):

• Frequent standing and walking throughout shift.
• Lifting and carrying heavy objects
• Frequent kneeling, pushing, pulling, sitting.
• Occasional ascending or descending ladders, stairwells and ramps.

Qualifications

• Reasonably high level of knowledge and skill in Carpentry and upholstery.
• Candidate should have a minimum of 5-8 years’ experience in a similar position or 3-5 years’ experience in a quality furniture manufacturing environment.
• Advanced Technical Skills
• Knowledge of preventive maintenance procedures and use of required equipment and an eye for detailed works.
• Ability to safely use carpentry, rotary tools and compressors.
• Possession of an NQF 4 certificate and above would be advantageous.
• Ability to repair, maintain and install cupboards, panels, doors, all door fittings.
• Knowledge of preventive maintenance procedures and use of equipment
• Previous Hotel experience is advantageous.
• Fluency in the English language (verbal & written), second language is an asset.
• Must have great communication skills.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be flexible in terms of working hours.
• Must be physically fit.
• Must maintain composure and a level head under pressure.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment.
• Must be effective at handling problems in the workplace.
• Has the ability to identify, prevent and provide solutions to work challenges as they arise.
• Must possess outstanding guest services skills.

go to method of application »

Job Description

• Prepare and present menu items showing variety and flair, within the cost margins specified by the hotel.
• Ensure strict stock rotation and minimum wastage.  Have stock control procedures implemented and maintained.
• Order necessary foods according to proposed business demands.  Consult with Executive Chef for guidance and authorisation of order.
• Liaise with Restaurant employees regarding the availability of menu items, additions to the menu and any relevant changes.
• Work with and co-ordinate the work of apprentices in the preparation and production of food as required.
• Prepare and ensures availability of mise-en-place as required.
• Keep all working areas clean and tidy.  Ensure all equipment is maintained, serviced and cleaned.  Report any problems to the Executive Chef.
• Attend daily shift briefings to kitchen colleagues
• Promote a Fun/ Professional and Disciplined work environment
• Support & Motivate kitchen colleagues
• Actively share ideas, opinions & suggestions in daily shift briefings
• Ensure storeroom requisitions are accurate to minimize repeat visits
• Perform tasks to the standards & expectations set forth
• Promote Health and Safety at all times
• Ensure proper hygiene as per Municipality and Health & Safety requirements
• Complete all grooming, spot check and temperature control sheets as required
• Maintain cleanliness and proper rotation of product in all chillers
• Minimize wastage/ spoilage
• Communicate daily with supervisors to ensure open lines of communication
• Complete assigned tasks in an efficient and timely manner
• Strives to improve ‘Trustyou’ results for Food Quality
• Daily checks of all mise en place to ensure freshness & quality standards
• Performs any other reasonable duties as required by the department head
• Assist and liaise with chef on duty as required

Qualifications

• Grade 12

Diploma in Culinary Arts will be an advantage

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Job Description

Specific Responsibilities:

• To perform sanitation and cleanliness duties to maintain kitchen, restaurants, staff canteen and other work areas.
• To keep equipment’s and utensils in clean and orderly condition.
•  Perform all general cleaning duties of kitchen facilities.
• Performed all duties in accordance with departmental and brand policies.
• Maintains the cleanliness and sanitation of the garbage area.
• Monitor chemicals and water temperature during shift and reports any faults to senior kitchen management.
• Clean and organize associated work area and kitchen equipment according to procedures to   maximize efficiency.
• Re-stocks all supplies in the assigned areas.
• Operates and maintains dishwashing equipment.
• Maintains cleanliness in assigned station and or stations.
• Stores cleaned items in the proper location.
• Keeps kitchen floors and stewarding areas clean and free of dirt /germs.
• Perform tasks of a reasonable nature as and when requested by  kitchen senior management.
• Other duties as assigned.

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Job Description

• The Sales Manager is primarily responsible for developing new business opportunities whilst assisting in the management of the hotel's existing accounts across various segments. The role of the Sales Manager involves orchestrating, developing, and implementing Sales and communication strategies These strategies are tailored to meet the external and internal requirements of our four hotels: Pullman Cape Town, Movenpick Windhoek, Mercure Windhoek, and Windhoek International Convention Centre.  Each is distinct in style and ranges from 4 to 5 stars, thus requiring a nuanced approach that respects their individuality and brand essence. Additionally, the Sales Manager will oversee the following primary responsibilities
• To stay informed of the market and competitor changes
• To act as an ambassador for Pullman Hospitality and cross-sell all brands in all locations as relevant to your client’s requirements.
• To be responsible for an assigned market/territory and to cultivate new commercial relationships and revenue streams from the allocated areas as instructed.
• New business targets per team member to be clarified based on the budget and strategy implemented.
• Analyse the leisure segment performance based on segmentation objectives & strategies.
• Establish parameters, quotes and negotiate prices, and seal contracts.
• Participate in tradeshows, conventions, and promotional events.
• Sell to external markets which may encompass corporate/ Leisure /events/meetings/conferences, receptions, exhibitions, and events.
• Maintain knowledge about the local and global accounts (existing and new accounts).
• Achieve targets in terms of numbers of new active accounts, room nights, banquet covers, and revenue set by the Director of Sales and Marketing.
• To increase the volume of transients and groups as set down, targeting new business from existing and/or potential clients.
• To record all objectives and planned activities for any managed accounts in the form of an account development plan and/or in ANAIS ensuring the information is up to date at all times.
• To meet agreed monthly performance targets – appointments, account management calls, client appointments & revenue targets as set by your line management calls, client appointments & revenue targets as set by your line manager.
• To work effectively during the RFP process to ensure that all rate loading is completed by specified dates.
• To renegotiate and re contract all annual wholesale and leisure accounts.
• To recommend membership of relevant industry associations, sales trips and tradeshows that will benefit the hotel in terms of achieving budget as set down.
• Attend and assist with in-house marketing activities, fam-trips, client hospitality evenings, presentations, show rounds, and promotional activities.
• Update & maintain sales contact lists and account information in ANAIS or other systems as directed.
• Maintain awareness of the hotel's key competitors, of their interaction, their key account base and corresponding rates, and any property developments.
• To achieve a number of KPIs relating to appointments, client interaction & account development.
• To achieve new business targets and manage an agreed portfolio of existing accounts in order to retain and develop the business.
• Produce required reports of completed sales activity including details of face-to-face client appointments, presentations, familiarization trips, and any other related client interaction.
• Assist with office administration ensuring all accounts have on file the necessary documentation, contracts, contact forms, and up-to-date Account Development Plans. Each account is to have a complete and up-to-date ADP.
• Ensure constant familiarity with the hotel's financial position and selling strategy versus the previous year and current budget.
• Maintain awareness of the hotel's key competitors’ financial performance, of their client interaction, their key account base corresponding rates, and any property developments.
• To work closely with the Accor Sales Network on order to assist with the achievement of the overall sales target for the hotel on monthly basis or when required.
• Carry out Sales Trips to all business areas as specified both domestically and internationally as required.
• To carry out any other reasonable duties that may be required/attend & assist with in-house marketing activities

Qualifications

• Grade: 12
• Diploma / Bachelor of Commerce in Marketing Management will be an advantage