Jobs at Standard Bank Group

Job Description

To deliver Automotive Retail objectives in line with the VAF and PBB SA strategies. To build partnership with joint ventures and alliances and to manage a portfolio of dealer groups.

• Define, implement and deliver the Automotive Retail objectives and coordinates across the value chain.
• Provide Automotive Retail products and related services requirements to VAF Business Enablement for build and operationalisation thereof.
• Identify and negotiate appropriate dealer, dealer group, alliances and joint ventures partnerships.
• Keep abreast of industry trends and macro challenges and adjusts Automotive Retail’s response accordingly.
• Drive excellent consistent customer experience as gauged through the Net Promoter Score.
• Provide input into the Human Capital People Plan for VAF in alignment with PBB People & Culture (e.g., talent strategy).
• Identify current and potential employee skill requirements for Automotive Retail in collaboration with the VAF Human Capital function.
• Ensure that employees are empowered with relevant Automotive Retail skills and capabilities to execute their role.
• Determine and guide performance and associated award in Automotive Retail in consultation with VAF Human Capital.
• Ensure alignment to the PBB People & Culture standards with regards to all Automotive Retail employee-related matters.
• In consultation with VAF Risk and PBB Risk, define the Automotive Retail risk framework and appetite.
• Set risk control procedures and governance related to Automotive Retail in conjunction with VAF Risk.
• In conjunction with VAF Business Enablement, define the Automotive Retail operational risk assessment standards; monitor adherence and drive closure of all remediation actions.
• Accountable for and own the income statement and financial outcomes for Automotive Retail.
• Monitor implementation of agreed financial outcomes and ensure that remedial actions are implemented.
• Ensure that social, economic and environmental initiatives are embedded in Automotive Retail, the culture and ways of working(e.g. financial inclusion, job creation and enterprise development, infrastructure, education skills and development, and employee development training).

Qualifications

Type of Qualification: Post Graduate Degree
Field of Study: Business Commerce
Experience Required
More than 10 years

• Significant experience within the automotive industry managing a variety of dealer / supplier group relationships. Experience in setting up and leading Joint Venture or Alliance partnerships.

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Developing Strategies
• Directing People
• Embracing Change
• Providing Insights
• Pursuing Goals
• Seizing Opportunities
• Taking Action
• Team Working
• Understanding People
• Valuing Individuals

Technical Competencies:

• Economic Capital Management
• Risk Reporting
• Risk Response Strategy
• Risk/ Reward Thinking

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Job Description

• To provide a virtual/ branch-based sales and service function by adding value to small businesses requiring financial and non-financial (e.g., platform business) solutions, which enables customers to pursue their ambitions, allowing them to stimulate and contribute to the South African economy.

Qualifications

Educational Qualifications:

Minimum:

• Secondary School (Matric) or equivalent.
• A diploma or degree in a relevant field, such as Business Administration, Finance, Accounting, or Banking, is often preferred.

Preferred:

• Bachelor's degree in business, Finance, Economics.

Licenses & Certifications:

• FAIS Representative (Financial Advisory and Intermediary Services Act) certification, especially in regions where this is a regulatory requirement.
• Certifications in Risk Management, Credit Analysis, or Financial Services could be beneficial.

Relevant Experience:

• Experience in Relationship Management: At least 3-5 years of experience managing relationships with business clients, including understanding their financial needs and providing tailored solutions.
• Experience in Retail, Business or Commercial Banking: Familiarity with a range of business banking products and services (loans, credit facilities, cash management, etc.).
• Sales and Business Development: Proven track record in sales, portfolio management, and business development, particularly in the enterprise or corporate banking space.
• Risk and Credit Experience: Knowledge and experience in assessing and managing risk, as well as credit evaluation for business clients.
• Client Support and Service: Demonstrated experience in providing ongoing support to clients while maintaining strong, long-term relationships.

Additional Information

Technical Competencies:

• Active Listening
• Organization Change Management
• Risk Identification
• Risk Management
• Risk Reporting

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Job Description

• To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers in line with client experience, product and legislative (e.g., FAIS) requirements.

Qualifications

Minimum Qualification: 

• NQF Level 5 (FAIS aligned)

Experience Required:

• Client Coverage
• Personal and Private Banking
• 3-4 years sales and service experience. If no FAIS experience, would then need to operate under supervision
• Experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

Additional Information

Behavioural Competencies:

• Developing Expertise
• Developing Strategies
• Embracing Change
• Establishing Rapport
• Examining Information

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding & Product Knowledge (Consumer Banking)
• Processing

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Job Description

• To ensure the effective value adding risk management of Credit Evaluation, managing and enhancing the approval of credit applications for Business Banking customers within acceptable parameters, in order for Standard Bank to achieve asset growth targets, whilst maintaining a quality-lending book, through judicious, product and system development and effective management.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce , Finance and Accounting , Economics
Experience Required
Credit Risk – BCB
5-7 years

• Thorough conceptual and practical knowledge of credit procedures, policies and standards, as well as a thorough understanding of products and facilities that give rise to counterparty credit risk. Understanding of Basel and broader regulatory and compliance requirements. Credit evaluations experience, preferably across Business and Commercial Banking. Deep understanding of credit principles and financial statements. Understands collateral, credit risk and collections processes. 

Additional Information

Behavioural Competencies

• Interpreting Data
• Interacting with People
• Making Decisions
• Empowering Individuals
• Team Working
• Pursuing Goals

Technical Competencies 

• Loan Processing
• Account Opening & Maintenance
• Credit Delivery
• Application & Submission Verification (Business Banking)
• Customer Acceptance & Review (Business Banking)

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Job Description

• Designs and governs SBG Benefits & Recognition (B&R) solutions and services to achieve broader talent objectives and contribute to a compelling Employee Value Proposition to drive employee engagement, business growth, commerciality and competitive positioning. Delivers to business outcomes across divergent product and geography needs and the P&C value chain to achieve strategic relevance of B&R as a talent lever. Innovates and measures value of B&R solutions, data and governance across SBG.

Qualifications

Minimum qualifications
Minimum of a NQF 7 Degree 

Experience required

• More than 10 years extensive understanding of the entire People & Culture Value Chain, specifically the role of Benefits & Recognition as a lever to realise talent strategies, business objectives (commerciality) and reputational relevance.
• Demonstrated experience of working in a multinational company with senior leadership teams in the enablement of complicated people programmes. 
• Comprehensive knowledge and experience of how data and digital tactics can be applied to optimise the employee experience, solutioning and reporting.
• Demonstrated experience in developing people and or organisational transformation programs with a particular focus on multi-geography and multi-Business Units in the workplace. 
• Demonstrated track record in multi-geography solution design and optimisation methodologies across people practices to better enable business objectives and employee experience is required.
• Evidence of having fostered a network of internal and external stakeholders with a demonstrated ability to build constructive relationships. Experience in influencing leaders and peers on the applicability of benefit and recognition frameworks and solutions.
• Experience leading initiatives within/across complex environments and geographies, motivating and coaching individuals and developing a culture of continuous development and personal improvement.
• Continuously innovate and improve the SBG B&R solutions, services, tactics, challenging existing practices and aligning with desired business outcomes and the talent agenda. Analyse insights into the local experience with B&R solutions, service and tactics, distill patterns and put in place actions for improvement that will include modelling alternative solutions and making mistakes (where variables are too long-term to be reliably predicted).
• Support new Benefits & Recognition requirements by reviewing industry/market long-term trends and diagnostics, conduct due diligence to assist with the identification of new opportunities for continuous improvement and the sustainability of CoE solutioning. 
• Provide expert input to the review of material B&R changes/ amendments across the SBG footprint and this includes the management of change across the value chain and other P&C value chain partners. 

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Convincing People
• Developing Expertise
• Embracing Change
• Exploring Possibilities
• Generating Ideas
• Inviting Feedback
• Making Decisions
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies:

• Business Acumen (P&C)
• Coaching and Mentoring Operational Practices
• Collaboration
• Consulting Agility
• Continuous Improvement
• Data Quality
• HCM Business Systems
• Organisational Awareness
• P&C Process Improvement
• Resource & Capacity Optimization
• Solution Delivery
• Solution Design
• Strategic Alignment & Execution
• Strategic Business Relationship Management
• Strategic Planning and Reporting
• Strategy Definition

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Job Description

• Responsible for end-to-end onboarding for all regions (JHB,CPT,KZN), both local and offshore clients, including the collation and completion of all documentation (business and regulatory / compliance), completion of all business processes (BAF, SAP profile creation and maintenance), engagement with Portfolio managers and client service teams and any distribution channel (IFA, SBFC, WI, etc.) to ensure the onboarding process is as smooth and timeous as possible. The role includes, but not limited to, providing a level of administrative support across the various stakeholders (client, PM, MD on-boarding team), being the central point of contact to manage the end - to end relationship and ensuring that the onboarding experience is as streamlined and efficient as possible.
• A high level of service across multiple stakeholders is required with the ability to coordinate multiple administrative tasks, applying risk management and compliance methodologies, and ensuring governance to regulatory requirements.
• In addition, the individual will be required in many instances to be involved in project related initiatives deemed necessary for business.

Qualifications

Type of Qualification: Advanced Diploma
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Business Commerce

• Knowledge of FAIS, FIAC and other regulatory requirements an advantage
• Prior on-boarding and client experience management an advantage

Experience Required

Business Support
5-7 Years

• A comprehensive and intensive knowledge of the investment industry and the different investment products available to clients.
• Full knowledge of business process across the multiple teams and requirements in respect of the regulator. 
• 3-4 Wealth Management 

Additional Information

Behavioural Competencies:

• Checking detail
• Taking Action
• Team working
• Adapting practical approach
• Documenting facts
• Interpreting Data
• Managing Tasks
• Resolving Conflict
• Upholding Standards

Technical Competencies:

• Business Administration Skills
• Industry Knowledge 
• Risk Management 
• Written Communication 

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Job Description

• Translates Group Benefits & Recognition (B&R) strategy to a compelling, targeted roadmap for local markets to deliver competitive, personalised and equitable solutions, aligning to SBG framework and meeting divergent market needs and regulatory obligations. Works across multiple geographies with diverse business and portfolio needs to anticipate future B&R opportunities. Works with local and Group teams to improve the local EVP performance, value investment indicators and longer term objectives.

Qualifications

Minimum qualifications
Minimum of a NQF 7 Degree 

Experience required

• More than 10 years extensive understanding of the entire People & Culture Value Chain, specifically the role of Benefits & Recognition as a lever to realise talent strategies, business objectives (commerciality) and reputational relevance.
• Demonstrated experience of working in a multinational company with senior leadership teams in the enablement of complicated people programmes.
• Evidence of a service orientation and delivering to expectations, optimising efficiency through process improvement, automation/augmentation and establishing appropriate metrics.
• Evidence of having fostered a network of internal and external stakeholders with a demonstrated ability to build constructive relationships. Experience in influencing leaders and peers on the applicability of benefit and recognition frameworks , solutions and tactics.
• Experience leading initiatives within/across complex environments and geographies, motivating and coaching individuals and developing a culture of continuous development and personal improvement.
• Comprehensive knowledge and experience of how data and digital tactics can be applied to optimise the employee experience, solutioning and reporting.
• Model alternative solutions which may not have been tried before and anticipate problems in and across borders that could be looked at in a more integrated manner for the Group.
• Support and guide the Country People & Culture Heads and other stakeholders in the provision of relevant Benefits & Recognition solutions/services to employees in the local context, in support of the overarching talent objectives and business outcomes in the geography/country portfolio. Remain relevant and informed on the macro-industry and SBG's B&R philosophy, toolbox, taking local market conditions, bargaining arrangements and legislative requirements into account to ensure alignment to standards and requirements.
• Actively collaborate, develop and manage relationships with internal and external stakeholders and teams across various capabilities to leverage insights, knowledge and expertise to develop new ways of working, remediate risks and remove barriers to Benefits & Recognition imperatives.

Additional Information

Behavioural Competencies:

• Challenging Ideas
• Convincing People
• Interpreting Data
• Inviting Feedback
• Making Decisions
• Providing Insights
• Pursuing Goals
• Resolving Conflict
• Team Working
• Thinking Positively
• Upholding Standards
• Valuing Individuals

Technical Competencies:

• Automation Acumen
• Business Acumen (P&C)
• Coaching and Mentoring Operational Practices
• Collaboration
• Consulting Agility
• Data Quality
• HCM Business Systems
• Operations Commercial Acumen
• Operations Risk Management
• Organisational Awareness
• P&C Process Improvement
• Resource & Capacity Optimization
• Solution Delivery
• Solution Design
• Strategic Alignment & Execution
• Strategic Business Relationship Management
• Strategic Planning and Reporting

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Job Description

• Translates Group Benefits & Recognition (B&R) strategy to a compelling, targeted roadmap for local markets to deliver competitive, personalised and equitable solutions, aligning to SBG framework and meeting divergent market needs and regulatory obligations. Works across multiple geographies with diverse business and portfolio needs to anticipate future B&R opportunities. Works with local and Group teams to improve the local EVP performance, value investment indicators and longer term objectives.

Qualifications
Minimum qualifications
Minimum of a NQF 7 Degree 

Experience required

• More than 10 years extensive understanding of the entire People & Culture Value Chain, specifically the role of Benefits & Recognition as a lever to realise talent strategies, business objectives (commerciality) and reputational relevance.
• Demonstrated experience of working in a multinational company with senior leadership teams in the enablement of complicated people programmes.
• Evidence of a service orientation and delivering to expectations, optimising efficiency through process improvement, automation/augmentation and establishing appropriate metrics.
• Evidence of having fostered a network of internal and external stakeholders with a demonstrated ability to build constructive relationships. Experience in influencing leaders and peers on the applicability of benefit and recognition frameworks , solutions and tactics.
• Experience leading initiatives within/across complex environments and geographies, motivating and coaching individuals and developing a culture of continuous development and personal improvement.
• Comprehensive knowledge and experience of how data and digital tactics can be applied to optimise the employee experience, solutioning and reporting.
• Model alternative solutions which may not have been tried before and anticipate problems in and across borders that could be looked at in a more integrated manner for the Group.
• Support and guide the Country People & Culture Heads and other stakeholders in the provision of relevant Benefits & Recognition solutions/services to employees in the local context, in support of the overarching talent objectives and business outcomes in the geography/country portfolio. Remain relevant and informed on the macro-industry and SBG's B&R philosophy, toolbox, taking local market conditions, bargaining arrangements and legislative requirements into account to ensure alignment to standards and requirements.
• Actively collaborate, develop and manage relationships with internal and external stakeholders and teams across various capabilities to leverage insights, knowledge and expertise to develop new ways of working, remediate risks and remove barriers to Benefits & Recognition imperatives.

Additional Information
Behavioural Competencies:

• Challenging Ideas
• Convincing People
• Interpreting Data
• Inviting Feedback
• Making Decisions
• Providing Insights
• Pursuing Goals
• Resolving Conflict
• Team Working
• Thinking Positively
• Upholding Standards
• Valuing Individuals

Technical Competencies:

• Automation Acumen
• Business Acumen (P&C)
• Coaching and Mentoring Operational Practices
• Collaboration
• Consulting Agility
• Data Quality
• HCM Business Systems
• Operations Commercial Acumen
• Operations Risk Management
• Organisational Awareness
• P&C Process Improvement
• Resource & Capacity Optimization
• Solution Delivery
• Solution Design
• Strategic Alignment & Execution
• Strategic Business Relationship Management
• Strategic Planning and Reporting

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Job Description

• To apply and optimise the SBG Benefits and Recognition (B&R) solutions and services in support of the broader SBG people talent objectives to ensure integrated solutioning and planning across the CoE value chain. Perform analysis, predictive insights and meaningful reporting to enable the CoE to advise Group, country People and Culture and Business stakeholders. To collaborate across the SBG P&C operating model to ensure that CoE solutioning or toolbox amendments/outcomes are coherently applied.

Qualifications
Minimum qualifications
Minimum of a NQF7 Degree 

Experience required

• Minimum of 5-7 years experience and understanding of the entire People & Culture value chain specifically the role of benefits and recognition as a lever to realise talent strategies, business objectives (commerciality) and reputational relevance.
• Experience in stakeholder management and having fostered a network of internal and external stakeholders across geographical boundaries and complex environments.
• Comprehensive knowledge and experience of how data and digital tactics can be applied to optimise the employee experience, solutioning and reporting  with a track record in the use of data storytelling to continuously improve employee experience, quality of delivery and influence priorities.
• Evidence of a service orientation and delivering to expectations, optimising efficiency through process improvement, automation and establishing appropriate metrics.
• Experience conducting research on best practice with an ability to identify sources and compile reports and recommendations from the research.
• Knowledge of the Standard Bank Group business context and macro environment with previous exposure to the application of different solutioning determined by the local regulatory context.
• Role-model a courageous CoE partnership approach to discover and understand employee/ business paint points, needs, challenges and strategic ambitions to inform the development of personalised benefits. Execute the processes and practices that result in an environment conducive to exploration and testing of solutions addressing requirements of the evolving workforce.

Additional Information
Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Developing Expertise
• Examining Information
• Exploring Possibilities
• Generating Ideas
• Interpreting Data
• Inviting Feedback
• Producing Output
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Change Management (HR)
• Conducting Research
• Data Quality
• Employee Advocacy
• HCM Business Systems
• Innovation Leader
• Solution Delivery
• Solution Design
• Stakeholder Management
• Workforce Data Analysis

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Job Description

We are seeking a visionary and experienced Senior Partner, Learning to join our organisation in Johannesburg, South Africa. In this pivotal leadership role, you will be responsible for driving our learning and development strategy, fostering a culture of continuous improvement, and aligning our L&D initiatives with organisational goals.

• Develop and implement innovative learning strategies that support our organisation's vision and objectives
• Lead and inspire a team of learning professionals to deliver high-impact training programmes
• Collaborate with senior executives to identify learning needs and create tailored solutions
• Design and oversee the implementation of comprehensive learning and development programmes
• Manage the L&D budget and ensure cost-effective delivery of training initiatives
• Evaluate the effectiveness of learning programmes and report on key performance indicators
• Foster partnerships with external vendors and educational institutions to enhance our learning offerings
• Drive the adoption of cutting-edge learning technologies and methodologies
• Contribute to talent management and succession planning initiatives

Qualifications

• Master's degree in Human Resources, Organisational Development, or a related field
• Professional certification in L&D (e.g., CIPD, ATD) is highly desirable
• 10+ years of experience in learning and development, with at least 5 years in a senior leadership role
• Proven track record in designing and implementing successful corporate training and talent development programmes
• Strong strategic planning and execution skills
• Expertise in adult learning theories and methodologies
• Proficiency in e-learning and digital learning platforms
• Excellent leadership and team management abilities
• Strong financial acumen with experience in budgeting and resource allocation
• Outstanding stakeholder management and communication skills
• Ability to analyse data and generate insightful reports to inform decision-making
• Experience in talent management and succession planning
• Willingness to travel within South Africa and occasionally internationally

Additional Information

Behavioural Competencies:

• Challenging Ideas
• Convincing People
• Developing Strategies
• Embracing Change
• Empowering Individuals
• Exploring Possibilities
• Making Decisions
• Providing Insights
• Pursuing Goals
• Resolving Conflict
• Team Working
• Upholding Standards

Technical Competencies:

• Change Management (HR)
• SAP4/H Transformation 
• Digital Learning 
• Data Analysis
• Learning & Development Implementation
• Learning Technology

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Job Description

We are seeking a highly organised and efficient Project Administrator to join our dynamic Real Estate Projects team in Johannesburg, South Africa. The successful candidate will play a crucial role in supporting project managers and ensuring the smooth execution of multiple projects across our organisation.

• Assist in the planning, coordination, and implementation of projects, ensuring they are delivered on time and within budget
• Maintain and update project documentation, including plans, schedules, and reports
• Coordinate project meetings, prepare agendas, and distribute minutes to all relevant stakeholders
• Monitor project progress and report on key performance indicators
• Manage project-related communications with team members, clients, and other stakeholders
• Create and maintain project files and databases using appropriate software tools
• Assist in the preparation of project budgets and track expenses
• Identify and escalate potential risks or issues that may impact project timelines or outcomes
• Support the procurement process for project-related goods and services
• Contribute to the continuous improvement of project management processes and best practices

Qualifications

• 3-5 years of experience in project administration or a similar role
• Proficiency in project management software (e.g., Microsoft Project, Trello, Asana)
• Advanced skills in Microsoft Office Suite, particularly Excel and PowerPoint
• Excellent written and verbal communication skills
• Strong organisational abilities with a keen attention to detail
• Demonstrated time management skills and ability to prioritise tasks effectively
• Problem-solving skills and ability to work under pressure
• Experience in coordinating multiple projects simultaneously
• Bachelor's degree in Business Administration, Project Management, or related field (preferred)
• Project Management Professional (PMP) certification (preferred)
• Familiarity with project management methodologies is advantageous
• Ability to work collaboratively in a team environment
• Adaptability and willingness to learn new skills and processes

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Documenting Facts
• Embracing Change
• Following Procedures
• Inviting Feedback
• Managing Tasks
• Meeting Timescales
• Producing Output
• Team Working
• Upholding Standards

Technical Competencies:

• Business Administration Skills
• Diary Management
• Meeting Logistics
• Project Administration Skills
• Travel Arrangements
• Written Communication
• Real Estate

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Job Description

• Is accountable for assisting Manager, Relationship Premium in the day-to-day execution of their credit portfolio.

Qualifications

Minimum Qualifications
Type of Qualification: First Degree (FAIS required)
Field of Study: Business Commerce
Experience Required
Business Clients (SA)
Business & Commercial Banking

• 5-7 years' experience in a similar Credit role with proven ability to undertake financial and credit analysis. A proven track record of operating with a personal delegated authority. Business development experience is an advantage. Relevant FAIS qualification and experience. If no FAIS experience, would then need to operate under supervision. Previous experience in Business and Commercial Banking environment with good understanding of bank processes, policies and products.

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Convincing People
• Developing Expertise
• Developing Strategies

Technical Competencies:

• Banking Process & Procedures
• Business Acumen (Audit)
• Customer Acceptance & Review (Business Banking)
• Customer Understanding (Business Banking)
• Financial Acumen

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Job Description

• To lead a team of Estates Officers who are responsible to administer the end-to-end deceased estates administration process, which involves the technical assistance to the team on, Businesses / Personal Tax, Capital Gain Tax and Estate Duty. This is aligned to the specific requirements of the Standard Trust Limited strategy, legislation, business plans and processes.

Qualifications

• Completed Matric
• Legal Degree

Experience

• 5 - 7 years Extensive Deceased Estates Administration management experience in Fiduciary environment. Tax Knowledge & Dealing with Business Interests.

Additional Information

Behavioural Competencies

• Articulating Information
• Directing People
• Documenting Facts
• Embracing Change
• Empowering Individuals

Technical Competencies

• Business Acumen (Audit)
• Compliance
• Customer Understanding (Business Banking)
• Industry Knowledge
• Product Knowledge (Business Banking)

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Job Description

• To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Minimum Qualifications

• National Certificate (NQF5)

Experience

• 1-2 years branch banking experience with exposure to enquiries

Additional Information

Behavioural Competencies

• Meeting Timescales
• Completing Tasks
• Showing Composure
• Articulating Information
• Team Working

Technical Competencies

• Banking Process and Procedures
• Product Knowledge
• Customer Reception and Channelling
• Client Servicing

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Job Description

• To support the Banker, Enterprise (i.e., Portfolio & Multi-Channel) with the day-to-day administration, portfolio management, sales, operational and credit management functions for an allocated portfolio. To ensure that all compliance requirements within the portfolio are met and act as a contact point for the client, providing sales and service fulfilment aligned to segment targets.

Qualifications

Educational Requirements and Experience

Bachelor’s Degree: A minimum of a bachelor's degree in a relevant field is typically required. This may include:

• Finance
• Business Administration
• Accounting
• Economics
• Banking and Financial Services
• Mathematics or Statistics (for roles involving more data analysis)
• Certification-FAIS

Experience

• Experience in Enterprise Banking (or Business Banking): Familiarity with the products and services offered to businesses (e.g., loans, credit, treasury services) and an understanding of the specific challenges faced by enterprises of different sizes.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Details
• Developing Expertise
• Embracing Change

Technical Competencies:

• Account Opening & Maintenance
• Evaluating Risk Management Effectiveness
• Financial Acumen
• Product and Services Knowledge
• Product Related Systems (Business Banking)

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Job Description

• To provide appropriate financial and estate planning advice to Private and Business Banking Clients (i.e., Private Banking Signature, Premium, Growth and Commercial Banking) in order to solve for their complex financial needs.

Qualifications

Minimum Qualification

• NQF level 7 Qualification (Advanced Diploma OR Degree)
• 120 credits or Qualification aligned with FAIS and FSCA requirements
• RE 5: Representatives

Experience

• 3-5 years' experience in a sales environment, specifically intermediary services for banking and insurance categories.
• Understand Long Term insurance products
• Understand the banks products, processes and systems
• No Supervision required

Additional Information

Technical Competencies:

• Financial Acumen
• Financial Analysis
• Financial Industry Regulatory Framework
• Financial Planning
• Interpreting Financial Statements
• Legal Compliance

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Job Description

• To strategically grow, maintain, and retain a portfolio of Signature Banking clients, in alignment with the segment’s value propositions and initiatives, with a strong emphasis on delivering tailored financial solutions and fostering long-term client relationships. The role is focused on creating sustainable value for both the client and the bank through high-touch engagement, cross-functional collaboration, and proactive client service.
• The role requires close collaboration with internal product, credit, and investment specialists to deliver integrated financial strategies aligned to each client’s unique circumstances. A strong awareness of market developments and regulatory requirements is essential to ensure that all solutions remain relevant and compliant. Responsibilities also include identifying and converting new business opportunities through strategic networking, maintaining accurate client records, and contributing to the continuous enhancement of the client experience.

Qualifications

Minimum Qualifications:

• FAIS aligned Degree in Business Commerce (NQF7 or higher)
• FAIS Representative certification is mandatory, in line with regulatory requirements.

Essential Experience:

• Minimum of 7 years’ experience in financial services, with at least 5–7 years in a relationship management or private banking role.
• Proven ability to analyse clients’ financial needs, identify opportunities, and deliver tailored financial solutions that create value for both client and bank.
• Demonstrated success in client acquisition, retention, and portfolio management within a high-net-worth segment.
• Experience in structuring credit applications and facilitating complex lending, investment, and offshore product offerings.
• Proficient understanding of banking processes, financial acumen, and consumer banking products.

Additional Information

Behavioural Competencies:

• Articulating Information & Providing Insights
• Interpreting Data & Examining Information
• Developing Expertise
• Convincing People & Establishing Rapport
• Producing Output
• Seizing Opportunities
• Taking Action

Technical Competencies:

• Banking Process & Procedures
• Commercial Acumen
• Customer Understanding ( Consumer Banking)
• Financial Acumen
• Product Knowledge (Consumer Banking)
• Risk Identification
• Risk Reporting

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Job Description

• We are seeking a dynamic and experienced Regional Manager to lead a high-performing team of Financial Advisors within our Money Management & Advisory (MMA) division. This role is pivotal in enabling advisors to deliver client-centric, compliant, and holistic financial advisory solutions aligned with the MMA value proposition.
• As Regional Manager, you will oversee the implementation of our structured six-step financial advisory process while ensuring full compliance with regulatory frameworks, including FAIS, KYC, risk, and internal governance standards. Your leadership will drive a culture of continuous development, advisory excellence, and client impact.

Key Responsibilities:

• Providing strategic direction, coaching, and support to financial advisors to enhance advisory quality and service delivery.
• Ensuring full compliance with all relevant regulatory and policy requirements, acting as the region’s Key Individual (KI) where applicable.
• Driving the completion and ongoing tracking of all mandatory training interventions, including FAIS, product knowledge, risk and compliance certifications.
• Aligning team performance with business targets while upholding best practices in financial advice and client engagement.

Qualifications

• Bachelor of Commerce in Finance or a Legal Degree (NQF Level 7 or higher)
• Certified Financial Planner (CFP®) designation or recognised Wealth Management certification
• A minimum of 120 credits or a qualification aligned to FAIS and FSCA regulatory requirements
• RE1 Certificate (Key Individual) – essential for regulatory accountability

Professional Experience

• 5–7 years’ experience in the financial advisory field, covering all FAIS product categories applicable to Financial/Wealth Advisers. Strong understanding of regulatory frameworks, compliance, and estate advisory principles
• Demonstrated success in leading a team of financial or wealth advisers, with a proven ability to drive sales performance, facilitate ongoing training, and promote professional growth, while ensuring full compliance with advisory best practices
• Skilled in accompanying advisers on key client interactions, providing strategic input, and managing stakeholder relationships across internal structures (product teams, wealth management) and external entities (regulators, product providers)
• Proficient in analysing regional client portfolios, identifying growth opportunities, and allocating resources effectively to meet commercial and advisory performance targets
• In-depth expertise in workforce planning, portfolio allocation, and compliance oversight, ensuring all advisers meet qualification, training, and regulatory expectations (FAIS, KYC, risk, and internal policy compliance)

Additional Information

Behavioural Competencies:

• Articulating Information & Providing Insights
• Convincing People
• Developing Expertise & Strategies
• Directing People
• Making Decisions

Technical Competencies:

• Business Acumen (Audit)
• Client Servicing
• Financial Acumen
• Financial Analysis
• Financial Planning

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Job Description

• To provide comprehensive and compliant financial planning solutions to high-value clients across Private Banking Signature, Premium, and Commercial Banking, addressing their complex financial needs through holistic advice aligned to the Money Management & Advisory (MMA) value proposition.

Key Responsibilities:

• Provide holistic financial planning to affluent clients, addressing investment, retirement, risk, and estate planning needs.
• Build trusted client relationships and work collaboratively with internal specialists and bankers to deliver integrated advice.
• Ensure all advisory activity is compliant with regulatory standards, governance requirements, and best practice frameworks.

Qualifications

• National Diploma (NQF Level 6) or higher in Finance, Financial Planning, or a related field
• A minimum of 120 FAIS-recognised credits, in line with FSCA regulatory requirements
• Regulatory Examination Level 5 (RE5) – essential

Experience & Regulatory Requirements

• 3–5 years’ experience in holistic financial planning, delivering tailored estate, retirement, investment, and business assurance solutions to high-value clients.
• Skilled in analysing complex portfolios, conducting financial and estate needs assessments, and creating bespoke proposals aligned to client goals and regulations.
• Experienced in collaborating with specialists (Fiduciary, Credit, Legal) and product providers including Liberty, STANLIB, Melville Douglas, and Offshore teams.
• Proven ability to manage client relationships through regular reviews, ensure compliance with FAIS, FICA, KYC, and use digital platforms for portfolio management.
• RE5 Regulatory Examination completed and fully compliant with FAIS Fit and Proper requirements, operating independently without supervision.

Additional Information

Behavioural Competencies:

• Articulating Information
• Convincing People & Establishing Rapport
• Examining Information & Developing Expertise
• Following Procedures
• Interpreting Data
• Upholding Standards

Technical Competencies:

• Financial Acumen
• Financial Analysis
• Financial Industry Regulatory Framework
• Financial Planning
• Interpreting Financial Statements
• Legal Compliance

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Job Description

• Credit assessment and evaluation of structured / specialised senior debt applications for businesses within Business and Commercial Banking leveraging deep financial, legal and debt structuring skills, whilst ensuring application of sound credit risk principles and risk policies to manage credit losses and support asset book growth within risk appetite.
• Apply and engage in dealmaking to support dealmakers in lending origination.
• Manage and continuously assess the credit risk of the allocated portfolio through the credit life cycle, proactively managing the credit risk of the asset book within Bank risk appetite.
• The jobholder may operate in one or more of the segments as required by business needs.

Qualifications

Type of Qualification: CA( SA)
Field of Study: Accounting
Experience Required
Credit Risk - BCB
5-10 years

• Credit risk assessment as a mandate holder in Business or Commercial Banking.

3-5 years

• Debt structuring for complex, structured or large transactions such as LAF, management buy outs, etc

2-3 years

• Debt structuring exposure such as LAF, MBOs, M&A.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Developing Expertise
• Empowering Individuals
• Examining Information
• Exploring Possibilities
• Team Working

Technical Competencies:

• Deal Appraisal
• Economic Capital Management
• Evaluating Risk Management Effectiveness
• Industry Knowledge
• Local Market Knowledge
• Risk Identification

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Job Description

• Responsible for overseeing the development, procurement, inventory management, and lifecycle management of devices(terminals) offered by MVNO. Work closely with vendors, internal stakeholders, and cross-functional teams to ensure the availability of high-quality devices that meet customer needs and drive business growth, as well as build effective value propositions centered around devices.

Qualifications

•  Diploma / Degree in Commerce or equivalent experience

Experience Required

• 5-7 years Terminal and device experience : telephonic devices, tablets, smart home solutions etc.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Conveying Self-Confidence
• Convincing People
• Developing Expertise
• Developing Strategies
• Embracing Change
• Examining Information
• Exploring Possibilities
• Making Decisions
• Meeting Timescales
• Providing Insights
• Upholding Standards

Technical Competencies:

• Client Knowledge
• Client Retention
• Client Servicing
• Customer Understanding ( Consumer Banking)
• Electronic Communications & Devices
• Product Knowledge (Consumer Banking)
• Risk Identification
• Workflow Management

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Job Description

We are seeking experienced Cloud Engineers to join our AWS Cloud Operations Team. This role requires a self-motivated professional who can drive operational and security initiatives in our multi-account AWS landing zone environment, from concept development through to implementation and remediation. To design, code, test, debug and correct programs in software engineering environments within the continuous delivery pipe line as well as provide support and maintenance of systems.

• Manage operational excellence in our AWS Landing Zone through compliance reporting and remediation guidance
• Design, implement, and manage automated solutions to enhance Security Operations and Cloud Operations
• Assist with incident and request management, resolution, and escalations with AWS Enterprise Support & AMS Operations
• Drive continuous improvement of cloud infrastructure and operations
• Collaborate with cross-functional teams to implement best practices and security standards

Qualifications

Type of Qualification: First Degree
Field of Study: Information Studies
Type of Qualification: First Degree
Field of Study: Information Technology
Experience Required
Software Engineering
Technology
2-5 years

• Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Embracing Change
• Examining Information
• Interpreting Data
• Managing Tasks
• Producing Output
• Taking Action
• Team Working

Technical Competencies:

• Agile Engineering
• API Engineering
• Automation
• Cloud Computing
• Continuous Deployment
• Continuous Integration (CI)
• Core Systems
• Data Engineering
• Design Thinking
• Error Budgets
• Incident Response
• Infrastructure as Code (IaC)
• Knowledge Management
• Microservices
• Non-abstract Large System Design (NALSD)
• Observability (Application and Web Analytics)
• Platform Engineering
• Policy as Code
• Post-incidence Analysis
• Reliability and Resilience
• Security Engineering
• Service Level Management
• Software Engineering Methods
• Software Engineering Tools
• Software Foundations
• System Integration
• Test-driven Design (TDD)
• Threat Modelling

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Job Description

• To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications

Minimum Qualification: 

• NQF Level 5

Experience Required:

• Client Coverage
• Personal and Private Banking
• 1-2 years branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs
• Familiar with the legal aspects regarding cash handling
• Knowledge of other departments and their functions within a branch

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Exploring Possibilities
• Following Procedures

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding & Product Knowledge (Consumer Banking)
• Processing

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Job Description

• To grow and retain a portfolio of high-value Premium Segment relationships through partnering for growth by proactively providing a high-end differentiated service and value-adding solutions.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
Relationship Banking (Client Coverage)
Business & Commercial Banking
3-4 years

• Experience as a Business Banker/managing a portfolio in the entrepreneur environment is preferable. This experience provides an understanding of how businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the entrepreneur market. Previous experience as an Account Analyst or Relationship type role responsible for servicing business customers and preparing credit applications.

Additional Information

Behavioural Competencies:

• Directing People
• Embracing Change
• Empowering Individuals
• Exploring Possibilities
• Following Procedures
• Interacting with People

Technical Competencies:

• Account Opening & Maintenance
• Application & Submission Verification (Business Banking)
• Customer Understanding (Business Banking)
• Product Knowledge (Business Banking)
• Risk Identification
• Risk Management
• Risk Reporting

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Job Description

• To provide the Home Services Portfolio with support and advice for financial management, financial accounting and management reporting for operational and impairment activities. This involves the ownership and involvement in the IFRS9 impairment calculation, the analysis of provisions on a monthly basis, understanding and driver investigation. This will entail liaising and supporting directly with the Risk Finance Head, Secured Lending Head, Home Services Head and Product Finance head, as well as key credit and capital modelling team members.
• This role supports the budgeting process at product level to ensure that appropriate forecasts with realistic outcomes have been projected. Understanding and ensuring that capital credit risk reporting is aligned and congruent with the credit risk financial reporting.
• This role requires working within a team to complete projects within agreed timelines, processes and engaging as an objective independent partner with both business and credit to ensure appropriate provisioning is in place for the portfolio risk and exposure of the Home Services portfolio.

Qualifications

• Degree in Business Commerce / Finance/ Accounting
• CA, CIMA qualification advantageous

Experience 

• 5-7 years experience in a financial or management accounting role.

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Conveying Self-Confidence
• Convincing People
• Embracing Change
• Establishing Rapport

Technical Competencies:

• Financial Accounting
• Financial Analysis
• Financial and Accounting Control
• Financial Management (Financial)
• Interpreting Financial Statements
• Management Accounting

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Job Description

• To design, code, test, debug, and maintain programs in development environments. Apply agreed standards and tools, to achieve a well-engineers result. Work within a strict framework of programming standards under supervision of senior technical resources.

Qualifications

Type of Qualification: First Degree
Field of Study: Information Technology
Experience Required
Software Engineering
Technology
5-7 years

• Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.

8-10 years

• Proven experience in modern engineering practices i.e. dev ops, agile etc., Proven experience across multiple, broad IT Engineering disciplines, with demonstrated specialisation in at least one. Experience within the required scope of expertise.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Embracing Change
• Examining Information
• Interpreting Data
• Managing Tasks
• Producing Output
• Taking Action
• Team Working

Technical Competencies:

• Agile Engineering
• API Engineering
• Automation
• Cloud Computing
• Continuous Delivery (CD)
• Continuous Deployment
• Continuous Integration (CI)
• Core Systems
• Data Engineering
• Design Thinking
• Error Budgets
• Incident Response
• Infrastructure as Code (IaC)
• Knowledge Management
• Microservices
• Non-abstract Large System Design (NALSD)
• Observability (Application and Web Analytics)
• Platform Engineering
• Policy as Code
• Post-incidence Analysis
• Reliability and Resilience
• Security Engineering
• Service Level Management
• Software Engineering Methods
• Software Engineering Service Level Management
• Software Engineering Tools
• Software Foundations
• System Integration
• Test-driven Design (TDD)
• Threat Modelling

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Job Description

• To provide appropriate financial and estate planning advice to Private and Business Banking Clients (i.e., Private Banking Signature, Premium, Growth and Commercial Banking) in order to solve for their complex financial needs.

Qualifications

Minimum Qualification

• NQF level 7 Qualification (Advanced Diploma OR Degree)
• 120 credits or Qualification aligned with FAIS and FSCA requirements
• RE 5: Representatives

Experience

• 3-5 years' experience in a sales environment, specifically intermediary services for banking and insurance categories.
• Understand Long Term insurance products
• Understand the banks products, processes and systems
• No Supervision required

Additional Information

Technical Competencies:

• Financial Acumen
• Financial Analysis
• Financial Industry Regulatory Framework
• Financial Planning
• Interpreting Financial Statements
• Legal Compliance

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Job Description

• To support the Relationship Manager with the day-to-day administrative (portfolio management), sales, operational functions for an allocated Growth portfolio. To ensure that all compliance requirements within the portfolio are met and act as a central office-bound contact point for the client, providing sales and service fulfilment aligned to segment targets.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce
Licenses & Certifications: FAIS Representative
Experience Required
Relationship Banking (Client Coverage)

• Business & Commercial Bankingnull

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Embracing Change
• Exploring Possibilities

Technical Competencies:

• Account Opening & Maintenance
• Evaluating Risk Management Effectiveness
• Financial Acumen
• Product and Services Knowledge
• Product Related Systems (Business Banking)
• Risk Awareness
• Risk Identification

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Job Description

• To develop and maintain complete data architecture across several application platforms, provide capability across application platforms. To design, build, operationalise, secure and monitor data pipelines and data stores to applicable architecture, solution designs, standards, policies and governance requirements thus making data accessible for the evaluation and optimisation for downstream use case consumption. To execute data engineering duties according to standards, frameworks, and roadmaps

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Information Studies
Type of Qualification: First Degree
Field of Study: Information Technology
Experience Required
Software Engineering
Technology
5-7 years

• Experience in building databases, warehouses, reporting and data integration solutions. Experience building and optimising big data data-pipelines, architectures and data sets. Experience in creating and integrating APIs. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement

8-10 years

• Deep understanding of data pipelining and performance optimisation, data principles, how data fits in an organisation, including customers, products and transactional information. Knowledge of integration patterns, styles, protocols and systems theory

8-10 years

• Experience in database programming languages including SQL, PL/SQL, SPARK and or appropriate data tooling. Experience with data pipeline and workflow management tools

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Embracing Change
• Examining Information
• Interpreting Data
• Managing Tasks
• Producing Output
• Taking Action
• Team Working

Technical Competencies:

• Big Data Frameworks and Tools
• Data Engineering
• Data Integrity
• Data Quality
• IT Knowledge
• Stakeholder Management (IT)

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Job Description

• To lead the design and execution of the Relationship Banking strategy for Business Banking with a strong focus on aggressive customer base growth through ecosystem acquisition and value chain expansion. This role is accountable for delivering integrated client solutions, driving portfolio performance, and enhancing the customer experience in partnership with Client Solutions and provincial teams.
• The incumbent will champion the implementation, scaling, and commercialisation of business client value propositions and life journeys across local markets, enabled through platform-based client engagement models and multi-disciplinary squads. A critical component of the role is to embed the platform way of working and lead the associated people and culture transformation required across business centres.
• This role calls for a strategic, client-obsessed leader who can drive market penetration, client retention, and profitability, while ensuring risk, governance, and operational excellence. Through data-driven decision-making and ecosystem collaboration, the role will accelerate growth and unlock new value for clients and the business.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Business & Commercial Banking

• Minimum 10 Years Significant business banking experience and managing a portfolio of clients. Experience in managing an income statement and balance sheet. Understanding of digital, open banking and platform integration.

Additional Information

Behavioural Competencies:

• Developing Strategies
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas

Technical Competencies:

• Business Acumen (Audit)
• Economic Capital Management
• Financial Acumen
• Product and Services Knowledge
• Risk Reporting
• Risk Response Strategy
• Risk/ Reward Thinking

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• Our Business Banking Coverage SA Graduate Programme seeks to foster the minds and passions of young South Africans in driving the growth of our businesses thereby making a significant contribution to our country’s economy.   Through this programme, you will be exposed to our various sectors and industries, client relationship principles and using analytical capabilities to better partner with our clients for their growth.

Key responsibilities:

• To grow and retain a portfolio of high-value Premium & Growth Segment relationships through partnering for growth using an ecosystem mindset to proactively provide a high-end differentiated service with premium solutions that add value.
• To support the Relationship Manager with the day-to-day administrative functions, portfolio management, entrenchment, and operational functions for an allocated portfolio. To ensure that all compliance requirements within the portfolio are met and act as a central contact point for the client, providing sales and service fulfilment aligned to segment targets.
• Is accountable for assisting Relationship Manager in the day-to-day execution of their credit portfolio

Application closing date: 30 June 2025

Qualifications

FAIS accredited Undergraduate or Honours qualification in: 

• BCom Accounting
• BCom Finance
• BCom Economics 
• BCom Agricultural Economics 
• BCom Economic Sciences with Agricultural Economics and Risk Management 
• BSc Agriculture: Agricultural Economic Analysis
• Undergraduate or honours qualification to be completed by 31 December 2025.

Additional Information

Minimum requirements:

• South African Citizen
• Should you have work experience, it should not exceed 12 months 
• Full academic transcripts to be submitted with application for undergraduate and postgraduate studies.

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Job Description

• provide a sales and service function by adding value to Enterprise Banking clients' ecosystem, requiring financial and non-financial (e.g., platform business) solutions.
• Develop and maintain strong, professional relationships with high-value Enterprise Banking clients to ensure their financial needs are met with utmost efficiency and discretion.
• Conduct thorough analyses of clients' business ecosystems to identify opportunities for value addition through both financial and non-financial solutions.
• Formulate and present tailored, comprehensive financial strategies that align with clients' business objectives and risk profiles.
• Collaborate closely with internal teams to design and implement bespoke platform business solutions that enhance clients' operational efficiency and market competitiveness.
• Ensure strict adherence to all regulatory requirements and internal policies while managing client relationships and transactions.
• Continuously monitor market trends and economic indicators to provide timely, strategic advice to clients on potential risks and opportunities.
• Maintain detailed documentation of client interactions, financial recommendations, and transaction histories in compliance with banking regulations and internal protocols.
• Achieve and exceed designated sales targets and key performance indicators (KPIs) through strategic client engagement and solution delivery.
• Participate in industry events and networking opportunities to expand the bank's Enterprise Banking client base and enhance its market position.
• Engage in ongoing professional development to stay abreast of evolving financial products, services, and regulatory landscapes relevant to Enterprise Banking.

Qualifications

Educational Qualifications:

Minimum:

• Secondary School (Matric) or equivalent.
• A diploma or degree in Business Administration, Finance, Accounting, Economics.

Preferred:

• Bachelor's degree in Business, Finance, Economics, or a related field.

Licenses & Certifications:

• FAIS Representative (Financial Advisory and Intermediary Services Act) certification is often required, especially in regions where this is a regulatory requirement.
• Additional certifications in Risk Management, Credit Analysis, Commercial Banking, or Financial Services may be advantageous.

Relevant Experience:

• Experience in Relationship Management: At least 3-5 years of experience managing relationships with business clients, including understanding their financial needs and providing tailored solutions.
• Experience in Retail, Business or Commercial Banking: Familiarity with a range of business banking products and services (loans, credit facilities, cash management, etc.).
• Sales and Business Development: Proven track record in sales, portfolio management, and business development, particularly in the enterprise or corporate banking space.
• Risk and Credit Experience: Knowledge and experience in assessing and managing risk, as well as credit evaluation for business clients.
• Client Support and Service: Demonstrated experience in providing ongoing support to clients while maintaining strong, long-term relationships.

Additional Information

Behavioural Competencies:

• Articulating Information
• Convincing People
• Documenting Facts
• Establishing Rapport
• Examining Information

Technical Competencies:

• Active Listening
• Risk Identification
• Risk Measurement
• Risk Reporting

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Job Description

• To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers in line with client experience, product and legislative (e.g., FAIS) requirements.

Qualifications

Minimum Qualification: 

• NQF Level 5 (FAIS  aligned)

Experience Required:

• Client Coverage
• Personal and Private Banking
• 3-4 years sales and service experience. If no FAIS experience, would then need to operate under supervision
• Experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

Additional Information

Behavioural Competencies:

• Developing Expertise
• Developing Strategies
• Embracing Change
• Establishing Rapport
• Examining Information

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding & Product Knowledge (Consumer Banking)
• Processing