Specialist, Onboarding - Johannesburg, 30 Baker Street at Standard Bank Group

Job Description

• Responsible for end-to-end onboarding for all regions (JHB,CPT,KZN), both local and offshore clients, including the collation and completion of all documentation (business and regulatory / compliance), completion of all business processes (BAF, SAP profile creation and maintenance), engagement with Portfolio managers and client service teams and any distribution channel (IFA, SBFC, WI, etc.) to ensure the onboarding process is as smooth and timeous as possible. The role includes, but not limited to, providing a level of administrative support across the various stakeholders (client, PM, MD on-boarding team), being the central point of contact to manage the end - to end relationship and ensuring that the onboarding experience is as streamlined and efficient as possible.
• A high level of service across multiple stakeholders is required with the ability to coordinate multiple administrative tasks, applying risk management and compliance methodologies, and ensuring governance to regulatory requirements.
• In addition, the individual will be required in many instances to be involved in project related initiatives deemed necessary for business.

Qualifications

Type of Qualification: Advanced Diploma
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Business Commerce

• Knowledge of FAIS, FIAC and other regulatory requirements an advantage
• Prior on-boarding and client experience management an advantage

Experience Required

Business Support
5-7 Years

• A comprehensive and intensive knowledge of the investment industry and the different investment products available to clients.
• Full knowledge of business process across the multiple teams and requirements in respect of the regulator. 
• 3-4 Wealth Management 

Additional Information

Behavioural Competencies:

• Checking detail
• Taking Action
• Team working
• Adapting practical approach
• Documenting facts
• Interpreting Data
• Managing Tasks
• Resolving Conflict
• Upholding Standards

Technical Competencies:

• Business Administration Skills
• Industry Knowledge 
• Risk Management 
• Written Communication