Remote Jobs at Superside

WHAT YOU'LL DO

• Manage 20+ concurrently ongoing high-paced creative projects -  from strategy to concept to production - all while working with a large number of clients and creators 
• Build account strategy to proactively identify and meet your clients’ needs with creative work, developing a collaborative creative partnership and deep familiarity with their businesses along the way
• Collaborate with creative professionals to ensure creative work meets both the needs of our clients and our exceptional bar for creative quality - including final review and sign-off
• Guide, discuss and clarify client needs into concise design briefs and processes, and present output and discuss feedback with clients
• Scope, budget, plan, coordinate and execute your projects while motivating your design team to deliver 10/10 client experiences on every single project
• Brief, staff and manage designers as a helpful value-adding partner
• Work closely together with designers, other project managers, sales reps, and customer support reps across the world
• Continuously learn, develop, and grow yourself and others

WHAT YOU'LL NEED TO SUCCEED

• 3+ years of Project Management / Account Management experience in the creative industry or department
• Excellent understanding of and passion for creative strategy and how creative work ties to solving business problems
• Experience collaborating with creative professionals on concept, copy, and design of campaigns 
• Excellent verbal and written English
• Organized, structured, flexible, available team leader
• Great understanding and knowledge of design, with strong attention to detail
• Ego-free, kind, and trusting team player
• Customer-centric, with an account management mindset
• Independent, decisive, and accountable
• Strong analytical abilities
• Proactive, contact-seeking, and eager to learn

WHY JOIN US

• Global community with people  in close to 60 countries
• Flexibility of working from anywhere in the world with leading global brands
• Highly competitive salary with the potential for earning equity in the company
• Paid vacation and training
• A career path towards increased responsibility, mentorship and leadership
• Continuous learning, development, and certification in our global Academy
• Unique opportunity to combine and develop within Account Management, Project Management, Marketing and Creative
• A trusting, ego-free and truth-seeking environment
• A high-pace, high-energy, and high-performance environment
• Pioneering the future of work with a fair, friendly and supportive community
• Disrupting a massive global industry with a huge market opportunity

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What You'll Do

• Manage the post-sales relationship of 20 to 40 of Superside’s subscription customers, which includes onboarding, product training, user adoption, quarterly business reviews and renewal/expansion efforts. 
• Grow relationships with customers to drive adoption and develop loyal promoters
• Guide customers with proactive solutions that will help them increase the value of their Superside subscription. 
• Manage and keep track of account health of all your accounts and act upon any potential churn risks such as drop in usage, negative feedback or relevant organizational/market changes. 
• Collaborate closely with Superside creative project delivery team to ensure we provide the best customer experience possible.
• Identify areas for growth within existing accounts and drive adoption and expansion initiatives. 

What You'll Need
Bachelor Degree or higher within Creative, Communication, or similar / Bachelor in Business or Marketing
3+ years of related client-facing experience, preferably from a Creative/Ad Agency and/or SaaS environment (Customer Success, Post-Sales, Design Operations, Consulting, Business Development, Business Unit Manager/Director, Account Manager/Director etc.)
Excellent English verbal and written communication skills, good at presenting ideas and discussing solutions in large groups
Ability to find relevant client stakeholders, “open doors” and get face time
Strong customer relationship building skills, with ability to manage expectations and build trust
Experience engaging with end-users, evangelizing a solution and drive adoption across multiple stakeholder groups
Ability to quickly learn relevant design production/operations/process concepts and consult customers on these
Bias for action, appreciation for data driven processes, hard-working, proactive, client centric and execution driven mindset

Why Join Us

• Global community with people across 50+ countries
• Flexibility of working from anywhere in the world with leading global brands
• Broad exposure to activities across the business
• Flat structure with regular interaction with company founders
• Ability effect change and implement new ideas and processes
• Highly competitive salary
• Paid vacation and training
• A trusting, ego-free and truth-seeking environment
• Pioneering the future of work with a fair, friendly and supportive community
• High-energy, high-pace, and high-performance environment
• Disrupting a massive global industry with a huge market opportunity

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What You’ll Do

• Create enticing design for a wide range of global brands
• Be a part of dedicated account teams, be responsible for owning creative, and work towards successfully growing and developing our clients
• Work on a large number of simultaneous projects, execute with overview and pixel perfect detail, on time and budget
• Create amazing design across a wide range of projects, including logo and brand identity (re)design, presentation design, digital ads and marketing design, illustrations, print design, product and packaging, and more
• Collaborate with designers, directors, and project managers all over the world
• Help our clients achieve goals, grow, and add business value through design
• Continuously learn, develop, and grow yourself and others

What You’ll Need To Succeed

• BA or higher within Design, Creative, Comms, or similar
• Excellent presentation and graphic design competences using Photoshop, Illustrator, InDesign, PowerPoint etc., and a strong portfolio
• Successful advancement in a top tier creative agency
• Ability to quickly learn process and multitask projects with great detail
• High level of knowledge and craft, providing top notch design or direction
• Ability to always deliver pixel-perfect quality on time and budget
• Excellent English verbal and written communication skills
• Bias for action, hard-working, proactive, client centric and execution driven

Why Join Us

• Global community with people in close to 60 countries
• Flexibility of working from anywhere in the world with leading global brands
• Highly competitive salary with potential for earning equity in the company
• Paid vacation and training
• A career path towards increased responsibility, mentorship and leadership
• Continuous learning, development, and certification in our global Academy
• A trusting, ego-free and truth-seeking environment
• A high-pace, high-energy, and high-performance environment
• Pioneering the future of work with a fair, friendly and supportive community
• Disrupting a massive global industry with a huge market opportunity

go to method of application »

WHAT YOU'LL DO

• Develop and implement Superside employer identity, branding and recruitment marketing strategy
• Understand, develop and present Superside employee value props
• Investigate and address candidate concerns and objections at scale
• Analyse candidate journeys and interview candidates to optimize time of intervention and funnel conversion
• Create concept and content for social media and our website
• Own our career page and create and maintain role-specific landing pages
• Manage social media accounts with respect to employer branding
• Own and curate external employment review websites, planning and executing engaging activities
• Support hiring managers and contribute to engaging storytelling, job descriptions and creative supporting content
• Strategize, execute and optimize lead gen campaigns across a wide range of channels 
• Generate and share recurring reports to monitor performance and recruitment marketing metrics
• Discover and keep abreast of current recruitment marketing trends and understand emerging marketing strategies and technologies
• Stay on top of competition and trends within global employment and future of work

WHAT YOU'LL NEED TO SUCCEED

• 3-5 years of experience in marketing positions
• BSc or higher level education in Marketing, Communications, Media or similar
• Possess a well-rounded and wide range of marketing and growth tool kit
• Entrepreneurial mindset, driven by results and getting things done
• Strong empathy for candidates across a wide range of roles and markets
• Ability to communicate efficiently, authentically and transparently
• Be an inspiring storyteller and writer, that can create concept and content yourself, as well as collaborate with designers and video production
• Ability to connect with employees to create and share their stories and employer reviews
• Experience building and leading campaigns and projects from strategy through execution and optimization
• Basic understanding of landing page creation, SEO, conversion optimization
• Analytical skills to experiment, track, and measure everything, ability and willingness to fail and learn
• You’re curious, humble, resourceful, a self-starter, a creative problem solver, an organized project manager and a team player

WHY JOIN US

• Global community with people in close to 60 countries
• Flexibility of working from anywhere in the world
• Highly competitive salary with the potential for earning equity in the company
• A trusting, ego-free and truth-seeking environment
• A high-pace, high-energy, and high-performance environment
• Pioneering the future of work with a fair, friendly and supportive community
• Disrupting a massive global industry with a huge market opportunity

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WHAT YOU'LL DO

• Work directly with global enterprise partners, mainly in the tech and SaaS industry
• Lead the strategy, developed with the Account Executives, to recycle old paid Leads. 
• Help create an ever evolving SDR role within Superside 
• Own the process of Prospecting and Qualifying potential Leads. 
• Maximise efficiency working within multiple different CRM (Customer Relationship Management) Tools. 
• Report to the Director of Sales, and work closely with Senior Account Executives in the Client Development Team.

WHAT YOU'LL NEED TO SUCCEED

• Bachelor Degree or higher within Creative, Communication, or similar / Bachelor in Business or Marketing
• 1-2 years of relevant working experience, of which at least 1 year in a client-facing position at associate level 
• Experience in sales
• Social and outgoing nature, ability to come across in a positive manner and create trust between yourself and a potential client
• Passion for creativity, from conceptual thinking to final output
• Structured thinking, with the ability to manage multiple projects/tasks at a time to meet aggressive deadlines
• Self-motivation to work in a remote environment
• Positive attitude towards figuring out and learning new things
• Ability to find relevant client stakeholders, “open doors” and get face time
• Strong customer relationship building skills, with ability to manage expectations and build trust
• Ability to have a structured approach to effort and ROI on different growth initiatives, and to prioritize and stop
• Ability to quickly learn relevant design production/operations/process concepts and consult customers on these
• Ability to multitask with efficiency, overview, structure, and attention to details

WHY JOIN US

• Global community with people across almost 60 countries
• Flexibility of working from anywhere in the world with leading global brands
• Broad exposure to activities across the business
• Flat structure with regular interaction with company founders
• Ability effect change and implement new ideas and processes
• Highly competitive salary
• Paid vacation and training
• A trusting, ego-free and truth-seeking environment
• Pioneering the future of work with a fair, friendly and supportive community
• High-energy, high-pace, and high-performance environment
• Disrupting a massive global industry with a huge market opportunity

go to method of application »

WHAT YOU’LL DO

• Manage end-to-end candidate’s recruiting to ensure that the best talents get the job, including drafting of job descriptions,  job posting, candidate research, interviews, assessments, and reference checks
• Ensure that  all candidates and hiring managers have a great experience
• Help building a talent pipeline for current and future hiring needs by exploiting all available levers for both inbound and outbound channels
• Effectively brand Superside to candidates by providing compelling information about the company’s strategy, capabilities and employment value proposition
• Maintain the appropriate internal processes and tools necessary to scale recruiting operations in a fast-growing team
• Work daily with teammates and hiring managers located globally
• Participate to daily and weekly meetings with the Talent team and internal stakeholders to discuss about recruiting updates, share learnings and brainstorm on process improvements

WHAT YOU’LL NEED TO SUCCEED

• 2+ years of experience in recruiting
• Excellent verbal and written English 
• Good experience with the use of the G Suite (especially Google Sheets)
• Ability to independently conduct interviews and evaluate candidates on the basis of a predefined candidate profile
• Ability to track your own work and provide timely status updates
• Ability to multitask with overview and structure to meet deadlines 
• Ability to work in a team (remote) and effectively collaborate and manage expectations of different internal stakeholders
• Flexible and available team player
• Strong attention to detail and a passion for system and structure

WHY JOIN US

• Global community with people across 50+ countries 
• Enjoy the flexibility of working from anywhere in the world
• Competitive salary with the potential for earning equity in the company
• Progress through a career path towards increased responsibility, mentorship and leadership
• We function in a trusting environment while seeking the truth in an ego-free manner
• Pioneering the remote future of work with a fair, meritocratic and supportive community
• Disrupting a massive global industry with a huge market opportunity