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  • Posted: May 13, 2022
    Deadline: May 20, 2022
  • Telesure Investment Holdings (Pty) Ltd (TIH) is the holding company of some of South Africas leading and innovative financial institutions. These financial institutions are licensed to provide financial products and/or services ranging from short-term, long-term and health insurance as well as a comparison and investment platforms. Our origins go back to ...
    Read more about this company


    Lead Administrator

    About the job

    An exciting and challenging career opportunity is currently available in the Hippo division within the Sales discipline. The Hippo Lead Administrator contributes to the organisational goals by converting leads to policies in a professional manner, with a view to retaining clients and ensuring satisfaction.

    Operational / Technical / Financial Results

    • Growing client base of the company by achieving agreed closing ratios
    • Achieving quality targets in compliance with relevant quality procedures (SQA)
    • Extending correct premiums and cover to clients by capturing information according to quality standards

    Personal Competence Results

    • Ensure effective updating of own knowledge (systems, processes etc)

    Innovation Results

    • Contribute to optimising work practices and procedures

    Relationship Results

    • Effectively build and maintain relationships with colleagues, service providers and clients

    Customer Results

    • Provide an efficient and quality service to client on contact valuing client retention
    • Provide detailed, comprehensive and accurate information so that clients can make informed decisions about present and possible risk


    • Essential: Matric / Grade 12/ SAQA Accredited Equivalent

    Previous Sales, Retentions Or Customer Service Experience Essential

    • Insurance/retail environment in sales

    go to method of application »

    Business Development Officer /Commercial Insurance

    About the job

    The Business Development Officer contributes to the organizational goals by generating high quality leads for Business Insurance.

    Business Development

    • Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.

    Customer Relationship Development / Prospecting

    • Make calls (by telephone or in person) to allocated customers to develop new relationships.
    • Act as a first point of contact for resolving customer queries and complaints.

    Customer Needs Clarification

    • Set clear objectives for each sales call or meeting; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation.

    Sell Customer Propositions

    • Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale.
    • Negotiate agreement with the customer and internally with commercial colleagues to ensure that customer requirements are met.

    Sales Opportunities Creation

    • Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences.

    Performance Management

    • Prioritize own workflow and ensure work is completed to the required standards of productivity, quality and timeliness; use performance management systems to improve personal performance.

    Operational Compliance

    • Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

    Personal Capability Building

    • Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfil personal potential.
    • Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.


    • Matric / Grade 12
    • 2 - 3 years marketing or face to face sales experience preferably in commercial insurance.
    • Own vehicle
    • Valid Drivers License

    Method of Application

    Use the link(s) below to apply on company website.


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