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  • Posted: May 13, 2022
    Deadline: May 20, 2022
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  • Telesure Investment Holdings (Pty) Ltd (TIH) is the holding company of some of South Africas leading and innovative financial institutions. These financial institutions are licensed to provide financial products and/or services ranging from short-term, long-term and health insurance as well as a comparison and investment platforms. Our origins go back to ...
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    Lead Administrator

    About the job

    Introduction
    An exciting and challenging career opportunity is currently available in the Hippo division within the Sales discipline. The Hippo Lead Administrator contributes to the organisational goals by converting leads to policies in a professional manner, with a view to retaining clients and ensuring satisfaction.

    Specification
    Operational / Technical / Financial Results

    • Growing client base of the company by achieving agreed closing ratios
    • Achieving quality targets in compliance with relevant quality procedures (SQA)
    • Extending correct premiums and cover to clients by capturing information according to quality standards

    Personal Competence Results

    • Ensure effective updating of own knowledge (systems, processes etc)

    Innovation Results

    • Contribute to optimising work practices and procedures

    Relationship Results

    • Effectively build and maintain relationships with colleagues, service providers and clients

    Customer Results

    • Provide an efficient and quality service to client on contact valuing client retention
    • Provide detailed, comprehensive and accurate information so that clients can make informed decisions about present and possible risk

    Requirements

    • Essential: Matric / Grade 12/ SAQA Accredited Equivalent

    Previous Sales, Retentions Or Customer Service Experience Essential

    • Insurance/retail environment in sales

    Method of Application

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