Careers at TFG (The Foschini Group)

Job Description
Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc). 

Qualifications & Experience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills: 

• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours:  

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
   

go to method of application »

Job Description

Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate. 

Skills:

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours for success:  
 

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently. 
• The ability to take initiative. 
• A high level of attention to detail 

go to method of application »

Job Description

Responsibilities:  

• Assisting the Store manager with Stock take & store administration 
• Monitor and analyse stock movement within the store 
• Implement risk management procedures, which mitigate stock losses and Shrinkage. 
• Ensure compliance of all administration, systems and reporting procedures 
• Extracting store report to analyse store turnover and stock performance 
• Understand and present information to Store manager 
• Organise and maintain in store filing systems 
• Monitor and controller cash or transactional activities to ensure process is followed 
• Uphold in store safety and security procedures.
• Process Customer transactions via active retail system (POS) 
• Identifying Customer needs through professional engagement and communication. 
• Establish Customer loyalty, by promoting cash reward programs. 
• Take initiative to improve Customer experience and satisfaction. 
• Adhere to visual Merchandising principles and follow housekeeping procedures 
• Continuously take on opportunities to develop your own selling skills and product knowledge. 
• Work within a team to meet sales target and implement store objectives. 

Qualifications and Experience: 

• A Grade 12 qualification 
• A minimum of 3 years retail or admin experience 
• Remain in sync with the latest fashion trends 
• A passion for excellent Customer services and sales environment  

Skills: 

• Good administration ability. 
• Be computer literate 
• Customer Service Delivery 
• Planning & Organising  
• Policy & Procedures 
• Customer Value Management 
• Holding self and others accountable to meet commitments. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Developing people to meet both their career goals and the organization’s goals. 
• Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. 
• Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. 
• Providing direction, delegating, and removing obstacles to get work done. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Responsibilities

• Systems & Reporting - Formulating system strategies aligned to the business strategy 
• Business process modelling and re-engineering. 
• Managing and championing operational project implementations technical systems support to the merchandise teams and act as a liaison to IT. 
• Facilitate system testing, implementation and change management. 
• Supply Chain - Logistics
• Management of RFO’s external Logistics provider (PMD)
• Relationships developed with PMD’s Operations team
• Monitoring and reporting back on SLA’s
• Managing data integrity anomalies
• People Management 
• Building constructive and mutually beneficial relationships with Operations, Merchandise Teams and Dc.
• Conducting business analysis Merchandise reporting & analytics for processes and systems 
• Including Managing Plan rollups across the departments.

Qualifications
Qualification & Experience

• A relevant tertiary qualification
• 5+ years’ proven merchandise distribution and planning experience
• A high degree of numeracy and an analytical. detailed and strategic approach to work
• A high degree of decision-making ability
• Service orientated and self-motivated
• Ability to work effectively in a team environment
• Product knowledge will be advantageous

Skills

• Customer Centric Thinking
• Excellent organisational and interpersonal skills
• Planning & Organising 
• Supplier Management 
• High Numeracy and Analytical Skills
• Trader Mentality
• Advance Excel Skills
• Strong Communication 
• Excellent negotiating skills

Behaviours

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Demonstrates Self-awareness - accurately perceives and reflects on personal strengths and areas of development
• Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Nimble learning - quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Key Skills

• Strong hands-on technical and problem-solving skills
• High level of attention to detail and quality of workmanship
• Ability to work under pressure in a fast-paced operational environment
• Proactive, solution-oriented approach to equipment and infrastructure challenges
• Strong teamwork and communication skills

Behaviours & Competencies

• Readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Effectively works with others to achieve shared goals
• Conveys information and communicates ideas in a clear, concise and impactful manner
• Confronts and tackles challenging situations with courage
• Understands, anticipates, and meets the needs and expectations of customers
• Consistently makes timely, well-rounded and informed decisions
• Accurately perceives and reflects on personal strengths and areas of development
• Effectively plans, organises and directs the activities of self to achieve desired outcomes
• Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Takes accountability and ensures others are held to account on agreed upon performance targets
• Understands and applies financial concepts and principles to make informed financial decisions
• Embraces an open mind-set which considers global issues, trends and opportunities
• Inspires trust and gains the confidence of others by displaying honesty and integrity
• Openly engages and interacts with others, builds rapport, and establishes positive relationships
• Adapts effectively to situations that are complex, uncertain, or lack guidelines and clear information
• Interprets and simplifies complex and contradictory information when resolving organisational problems
• Effectively navigates and resolves conflict and disagreements in a constructive and productive manner
• Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
• Assesses and improves the efficiency, effectiveness, and quality of various work processes
• Effectively influences others by gaining support and commitment in the delivery of organisational goals and objectives
• Effectively and creatively uses available resources to overcome challenges, solve problems, and achieve desired outcomes
• Effectively adjusts their behaviour, approach, and decision-making based on the situation
• Leverages new technology to enhance productivity, improve problem-solving, and support business growth
• Recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Responsibilities

• Perform breakdown response, fault finding, and repairs on DC infrastructure, plant, and equipment to ensure uninterrupted daily operations
• Conduct planned, preventative, and corrective maintenance on mechanical, electrical, and material-handling equipment used within the Distribution Centre
• Provide continuous on-site technical support to DC operations, ensuring rapid response to equipment failures and operational disruptions
• Maintain infrastructure such as conveyor systems, sortation equipment, dock levellers, racking, lighting, compressors, and basic building services
• Monitor equipment performance and proactively identify risks that could impact operational productivity or safety
• Accurately record maintenance activities, breakdowns, and corrective actions in line with internal maintenance and compliance standards
• Support health, safety, and environmental compliance by ensuring equipment is maintained to legal and organisational standards
• Work closely with DC Operations, Engineering, and Health & Safety teams to support seamless end-to-end operations
• Assist with continuous improvement initiatives aimed at improving equipment uptime, reliability, and maintenance effectiveness
• Ensure strong physical presence on the shopfloor, providing immediate, hands-on technical support rather than reliance on external service providers

Qualifications
Completed qualification or trade certification in one of the following (or a related field):

• Mechanical Engineering / Mechanical Trade
• Electrical Engineering / Electrical Trade
• Millwright
• Industrial Maintenance
• Mechatronics
• Proven hands-on experience in maintenance and breakdown support within a Distribution Centre, warehouse, manufacturing, or industrial environment
• Strong practical fault-finding and troubleshooting ability across mechanical and electrical systems
• Experience working with material-handling equipment, conveyors, automated or semi-automated systems will be an advantage
• Ability to work shifts, standby, or extended hours as required to support DC operational demands
• Basic proficiency in MS Office or maintenance management systems will be an advantage

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) - Mandatory

Skills:  

• Passionate about people is a must. 
• Target-driven and experience-focused. 
• Good verbal/ written communication skills
• The ability to multitask in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to improve processes continually
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Persevering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organizing - Uses a structured approach to effectively manage tasks
• Relating & Networking