Jobs at The Career Network

• Responsible for the payroll processing and administration of all weekly, permanent and casual staff in the business.
• Maintain proper control during payroll processing of weekly wages and ensure accurate record keeping for audit purposes.
• Responsible for downloading hours from clocking system and ensuring that all errors are rectified.
• Ensure that all staff are paid correctly and on time, complying with the deadline for WAGE ACB file upload (currently every Wednesday by 1pm latest) to the Financial Manager, unless directed for earlier release date.
• Conduct regular audits on employees’ files ensuring that all statutory information is filed.
• Ensure same day turnaround on all standard payroll queries, resolving any queries satisfactorily and to finality.
• Confirming that all shifts have been set up correctly, on the time and attendance system.
• Accurate set up and systems maintenance of Sage VIP system.
• Management of all assets (e.g., clock machines and biometric face recognition equipment)
• Timeously completing all onboarding and termination administration.
• Ensure that all timesheets are emailed on time to the relevant managers to check absenteeism and missing
• information. Managers are to confirm and authorize hours, overtime, Saturday, and Sunday work, leave and unpaid days.
• Responsible for processing all leave in Sage VIP by Wednesdays.
• Disseminate all wage summary, overtime, sick and leave reports via email every Friday to management as directed
• Monthly and weekly analysis reporting to be implemented and maintained

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About the job

• We are looking for a Retail Key Relationship Manager with at least 3 years of experience in retail sales relationship management. The ideal candidate will have strong, established relationships with general merchandise retail buyers in Gauteng and have a keen interest and understanding of consumer electronics and accessories. Proven ability to plan and forecast effectively is essential.

TASKS AND RESPONSIBILITIES

Sales and Strategy

• Responsible for management and growth of the Key Retail Accounts
• Develop a sales strategy to achieve organizational sales goals and revenues
• Cultivate effective business relationships with executive decision-makers in key accounts
• Preparation of budgets and individual account sales target plans, quantified with appropriate products and brands
• Identify new opportunities and prepare solutions to realise potential
• Develop and deploy deals to maximize value and volume
• Manage and expand the product portfolio in key accounts
• Investigate and report on lost sales and customer accounts
• Track, collate and interpret sales figures
• Forecast annual, quarterly, and monthly sales revenue
• Maintain inventory control
• Conduct market research, competitor and customer analysis
• Analyse data to identify sales opportunities
• Develop promotional ideas and material with the marketing team
• Execute effective campaigns, with impactful outcomes and high ROI

Account Management

• Uphold responsibilities as the primary business contact for the customer
• Proactively manage customers satisfaction and service delivery
• Build and manage strong customer relationships and trust
• Co-ordinate strategic plans to meet and exceed sales targets
• Take responsibility for the profit, loss and growth achieved in the account
• Track performance and make necessary adjustments to ensure achievement of account plans
• Maintain excellent knowledge of our products, the customers business, competition, industry, and capabilities of the customer
• Anticipate customers’ existing and future needs – Managing up to achieve this
• Manage all points of contact internally and externally to ensure all points of contact and influence are being served appropriately
• Develop solutions for client’s needs and tap into the wider resources within the organization to develop client/ partner solutions which are mutually beneficial
• Bring fresh insights to the client’s business which will help them deliver competitive advantage
• Regular meetings with head office and visits to retail stores
• Work closely with all internal departments to achieve set goals (Procurement, Marketing, Accounts, Technical)

REQUIREMENTS & EXPERIENCE

• At least 3 years’ experience in retail sales relationship management
• Strong established relationships with general merchandise retail buyers in Gauteng
• Works well under pressure, with strong time management skills
• Keen interest and understanding of consumer electronics and accessories
• Excellent computer literacy, specifically in Excel
• Outstanding communication and reporting ability, with attention to detail
• Professional, well presented and driven