Jobs at Tower Group

Job Overview:

• We are seeking an experienced ASP Mentor to lead and guide junior team members in our Application Service Provider (ASP) division. This role involves providing technical mentorship, coaching, and training on application services, ensuring the team meets operational standards while fostering continuous learning and growth.

Key Responsibilities:

• Mentorship & Training: Guide junior team members, provide training, and ensure successful onboarding.
• Technical Support: Offer daily technical support, troubleshooting, and expert advice.
• Process Optimization: Monitor performance, recommend improvements, and enhance operational workflows.
• Performance Monitoring: Evaluate team progress and provide feedback for improvement.
• Collaboration: Promote teamwork and collaborate with other departments.
• Knowledge Transfer: Keep team updated on new technologies and industry standards.
• Quality Assurance: Ensure high-quality service delivery through regular checks.

Qualifications:

• Education: Bachelor’s Degree or National Diploma in IT, Computer Science, or related field.
• Certifications: ITIL Foundation, CCNA, MCSE, or similar (Project Management certs a plus).
• Experience: 4-5 years in ASP roles, cloud platforms, and software deployment.
• Skills: Strong technical, coaching, and communication skills.

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Job Overview:

• The CTN Supervisor will oversee daily operations and maintenance of the cellular transmission network, ensuring optimal performance, minimal downtime, and compliance with safety and regulatory standards. This role includes leadership, technical guidance, and coordination of network operations and maintenance.

Key Responsibilities:

• Supervision & Leadership: Manage and support the CTN team, ensuring high performance and accountability.
• Network Operations & Monitoring: Monitor network performance and troubleshoot issues in transmission systems (microwave, fiber, etc.).
• Maintenance & Repair: Oversee routine maintenance and emergency repairs, ensuring preventive measures are in place.
• Project Coordination: Coordinate network upgrades and new installations to enhance system capacity.
• Compliance & Safety: Ensure adherence to safety protocols and industry regulations.
• Performance Reporting: Provide regular reports on network performance, incidents, and resolutions.
• Collaboration: Work closely with other departments and assist in training on CTN systems.
• Troubleshooting: Lead the team in diagnosing and resolving network transmission issues.

Qualifications:

• Education: National Diploma or Degree in Electrical/Telecommunications Engineering or related field.
• Certifications: Certified Telecommunications Network Professional (CTNP), First Aid, Health & Safety, and Telecommunications Systems certifications.
• Experience: 5+ years in telecommunications, with 2-3 years in a supervisory role.
• Skills: Strong technical knowledge of microwave/fiber optics, network monitoring tools, and leadership skills.

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Job Overview:

• The Electrical Engineer will design, implement, and maintain electrical systems for telecom networks, ensuring reliable power supply to base stations, towers, and data centers. The role involves overseeing power systems, including generators, UPS, and energy-efficient solutions, while maintaining safety and regulatory compliance.

Key Responsibilities:

• System Design: Design and implement electrical power systems for telecom sites, including distribution networks and backup systems.
• Power Supply Management: Ensure stable power sources and manage installation, testing, and commissioning of systems.
• Energy Efficiency: Recommend and implement energy-saving solutions, including renewable energy.
• Troubleshooting & Support: Resolve electrical issues affecting network infrastructure and support site engineers.
• Compliance & Safety: Ensure all systems comply with local codes and safety standards.
• Project Management: Lead electrical projects, ensuring timely, cost-effective delivery.
• Site Inspections: Conduct audits to ensure system integrity and regulatory compliance.

Qualifications:

• Education: Bachelor’s Degree in Electrical or Electronics Engineering.
• Certifications: Professional Engineer (Pr Eng), Electrical safety certifications (e.g., SANS 10142).
• Experience: 5+ years in electrical engineering within telecom, including UPS and power systems.
• Skills: Knowledge of electrical systems, energy-efficient technologies, and project management.

Desirable:

• Skills: Project management, renewable energy design, and troubleshooting.
• Tools: Familiarity with AutoCAD, ETAP, DigSilent for system designs.
• Driver’s License: Valid South African driver’s license (Code 8 or higher).

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About the job
Role purpose:

• The Multimedia Designer is responsible for creating visually stunning and interactive content that supports the company’s product and service objectives. This role involves collaborating with cross-functional teams, including brand managers and product marketers, to produce engaging multimedia assets. The ideal candidate possesses a blend of creative flair, technical skills, and an understanding of corporate identity.

Key accountabilities ownership:

• Design creative based on briefs received from internal teams within the required timelines.
• Know and understand the brand’s CI Guidelines and its execution when designing creative.
• Provide creative input on artwork received as and when required.
• Prioritise and manage creative briefs effectively according to the deadlines and information provided.
• Effectively communicate workload capacity to relevant stakeholders. Must have technical / professional qualifications:

Qualifications:

• Bachelor’s degree in Multimedia Design, Graphic Design, or related field.
• Proficiency in graphic design software (e.g., Adobe Photoshop, Illustrator, InDesign).
• Web development skills (HTML, CSS, JavaScript) for web-based content.
• Animation and video production expertise.
• Understanding of user experience (UX) and user interface (UI) design principles.
• Excellent communication skills and ability to collaborate effectively.

Interpersonal Skills:

• High emotional intelligence (EQ) to work well in a fast-paced team environment.
• Creative mindset while adhering to corporate identity guidelines.

Showcase Ability:

• Portfolio showcasing relevant work.

Design and Production:

• Create visually appealing multimedia content, including videos, animations, and graphics, that aligns with the telco business’s product and service objectives.
• Develop engaging static assets for marketing materials, website design, and advertising displays.

Collaboration:

• Work closely with brand managers and product marketers to conceptualize and execute multimedia campaigns.
• Participate in cross-functional teams to ensure seamless integration of multimedia elements within broader marketing initiatives.

Corporate Identity:

• Maintain consistency with the company’s corporate identity guidelines across all multimedia assets.
• Understand the brand’s visual language and apply it effectively to convey a cohesive message.

Presentation and Communication:

• Present design concepts to stakeholders, articulating the rationale behind creative choices.
• Communicate effectively with team members, incorporating feedback and iterating on designs as needed.

Time Management and Adaptability:

• Manage multiple projects simultaneously, adhering to tight deadlines.
• Thrive in a fast-paced environment where priorities may shift rapidly.

Technical Skills:

• Proficiency in graphic design software (e.g., Adobe Creative Suite: Photoshop, Illustrator, InDesign).
• Familiarity with web development tools (HTML, CSS, JavaScript) for web-based content.
• Expertise in animation and video production.

Key performance indicators [max 3]:

• Successful implementation of the creative aligned to brand strategy and plans.
• Responsible for evaluation and reporting of produced assets. (monthly reports)
• Scale the curat

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About the job

• The position challenges the incumbent to set high standards and goals for achievement in more than one functional area and take ownership of the respective region. The position requires a positive, “can do” mind set, an attitude, tenacity, energy and ambition to drive business performance while taking full accountability for short-, medium- and long-term results.

Qualifications and experience: 

• Bachelor’s degree in business administration or equivalent
• 5 + years of senior management or leadership experience

Associated Tasks

• Achieve regional goals and revenue targets
• Ensure compliance to customs and SARS requirements
• Oversee daily operations and management of regional budget and costs.
• Ensure collaboration and synergies between operations and commercial teams in the region
• Engage regularly and meet with key customers for the region
• Drive commercially focused business vision for the region
• Develop performance objectives for the regional team in line with national targets.
• Liaise with external stakeholders, rail & ports to ensure an effective and efficient supply chain.
• Prepare, analyze and present monthly, quarterly and annual financial statements.
• Develop a culture of operational excellence and ensure it’s embedded in the region.
• Ensure customer service requirements are met and exceeded
• Ensure a safe operating environment for all staff in the region.
• Design regional strategy and set goals for growth

Competencies and skills: 

• Strategic management competencies to shape and refocus the business for growth.
• Understand key business financial drivers and interpretation of key indices.
• Communication - Ability to interact with internal and external stakeholders at all levels (senior customer and staff/management)
• Ability to negotiation with trade unions/ shop stewards on substantive / IR matters to ensure business stability.

Functional Knowledge

• General management - with +- 5 years’ proven experience at senior management level.
• Commercial and Operational experience in warehousing, supply chain, logistics and refined metal exports in Africa.
• Commercially astute senior manager with experience in commodity exports/imports, refined metals, FMCG and supply chain in Africa.
• Proven record of accomplishment in improving business results and performance.
• Business Expertise
• Leadership