We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our services your solutions. Vector's vehicle fleet includes a food industry first in 'multi-temperature'? vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.
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Job Purpose
- To lead the development and execution of the Vector Logistics brand, advertising and sponsorship opportunities that enhance Vector Logistics’ internal and external engagement
- The role is responsible for managing brand enhancement through various channels.
- The incumbent will work closely with HR, Customer Team, and Leadership to drive brand management and employee engagement, ensuring alignment with company objectives and values while optimizing internal resources and cost efficiency.
Key Responsibilities
Digital Content Strategy & Management
- Develop and implement a comprehensive brand strategy aligned with company goals. Ensure consistency in messaging and brand identity across digital touchpoints.
- Drive the agreed positioning of the Vector Logistics brand to the market, in a way that focuses on our value proposition and ESG strategy.
- Support the brand to achieve its strategy and goals, understanding our customers and service offering.
- Present and deliver the agreed strategic marketing vision and direction to key business units and stakeholders in the business.
Internal Communications
- Work closely with Employee Engagement & Comms Manager to develop engaging employee communication initiatives.
- Support the creation of digital newsletters, email campaigns, and other internal content with limited external design assistance.
- Enhance internal communication effectiveness through digital tools and platforms managed internally.
External Communications & Brand Visibility
- Develop and execute digital campaigns to enhance employer branding and corporate reputation.
- Manage content for the company website, ensuring it is up to date.
- Work with Customer Team to craft and distribute external-facing content, including press releases and social media updates, with little to no external agency reliance.
- Monitor digital brand perception and ensure consistency in external communication using in-house resources.
Social media and Digital Analytics and Reporting
- Develop collateral for our social media channels.
- Track and analyze social media metrics.
Key Relationships
Internal
- Employee Engagement & Communications Manager.
- HR Leadership and Business Partners.
- Senior Leadership Team.
- Employees across all levels.
External
- Media partners and PR agencies (only when necessary).
- Digital marketing and content agencies (used sparingly for highly specialized work).
- Social media and technology partners.
Qualifications And Experience
Qualifications, Skills and Experience Required for the Job
- At least 10 years of experience in a brand and digital communications environment.
- Experience managing digital platforms, social media, and internal communication tools.
- Familiarity with the supply chain and logistics industry is advantageous.
- Experience in employer branding and employee engagement initiatives is advantageous.
Skills and Competencies
- Attention to detail
- Creativity and innovation to drive in-house content creation
- Strategic thinking
- Strong communication skills (written and verbal)
- Digital literacy and adaptability
- Project management and time management skills
- Strong brand development and management Drive the execution of the brand/marketing communications plan
- Manage end to end process of brand development – L&A
- Ensure that the overarching communication objectives and big ideas are understood to deliver and integrated plan across all channels and touch points.
- Drive the execution process and ensure approval process from a brand perspective is adhered to.
- Knowledge of Search Engine Optimization (SEO), digital analytics, and online engagement strategies.
- Proficiency in graphic design and multimedia content creation is highly advantageous
- Strong interpersonal skills and ability to collaborate across teams.
- Excellent project management and organizational skills
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Job Purpose
- Vector Logistics, a leading name in the logistics industry, is seeking a New Business Development Manager to join our team. The New Business Development Manager plays a pivotal role in driving the growth of Vector Logistics by identifying, developing, and securing new business opportunities. This role is key to expanding our client base, enhancing our market presence, and delivering value-driven logistics solutions. The successful candidate will be a dynamic, results-oriented individual with a passion for building relationships, creating value, and driving business growth.
Key Responsibilities
Responsibility 1
- Client Acquisition: Identify and target potential clients, initiate contact, and build relationships with key decision-makers to introduce Vector Logistics’ services and solutions. Develop tailored proposals and presentations to meet client needs
- Business Strategy Development: Collaborate with senior management to develop and implement business development strategies aligned with the company’s goals and growth objectives. Identify new markets, product opportunities, and service offerings
- Partnership Development: Foster relationships with strategic partners, vendors, and other stakeholders to enhance Vector Logistics’ market position. Explore and establish partnerships that can create new revenue streams or enhance existing services
- Sales and Revenue Generation: Develop and manage a robust sales pipeline, negotiate contracts, close deals, and meet or exceed revenue targets. Regularly track and report on key sales metrics and business development activities
- Brand Positioning and Networking: Represent Vector Logistics at industry events, conferences, and trade shows to increase brand visibility, promote services, and network with potential clients and partners
Responsibility 2
- Collaboration with Internal Teams: Work closely with internal teams, including operations, marketing, finance, and customer service, to ensure seamless delivery of services to new clients and maintain high standards of customer satisfaction
- Reporting and Analysis: Prepare regular reports on business development activities, sales performance, market feedback, and competitive analysis. Provide insights and recommendations for strategic decision-making
- Relationship Management: Define key KPIs for customers in line with business strategy in collaboration with Customer Executive and Key Account Management team. Review customer KPIs monthly during take-on phase, ensuring customer and Vector compliance to key KPIs. Driving opportunities to build strategic partnerships through the identification of opportunities for collaboration and management of internal business functions against agreed KPI’s. Manage customer queries and concerns as and when they occur
- Market Research and Analysis: Conduct comprehensive market research to identify new business opportunities, potential clients, emerging trends, and competitive landscape within the logistics and supply chain industry. Develop strategies to target these opportunities effectively
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
- Bachelor’s degree in business administration, Marketing, Logistics, Supply Chain Management, or a related field (Master’s degree or MBA is advantageous)
- 5 years of experience in business development, sales, or a similar role within the logistics, supply chain, or transportation industry
- Proven track record of achieving and exceeding sales targets
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Job Purpose
- To be an effective sales and merchandising agent to retail, franchise and wholesale customers by maintaining regular contact and providing relevant solutions based on a clear understanding of the Customer's business, the macro environment and the principal's products.
Key Responsibilities
Customer Engagement
- Where not defined, establish an effective route plan to achieve maximum call rate efficiencies each day for the month.
- Conduct research, preparation and planning to achieve the relevant objectives for both Vector and the customer. This includes:
- Analysis of the customer’s micro (business objectives, operational capacity, storage facilities, wastage etc) and macro environment (trends, competitors, economic climate etc).
- Analysis of Principal products and capabilities so that the right solutions can be matched to the gaps or opportunities found in the customer analysis.
- Execute Principal priorities for the month.
- Ensure successful promotional compliance and implementation.
- Revert on stores that are non-compliant re promotional activities.
- Securing the necessary resources to demonstrate to the customer the relevant solution (e.g. products needed for demonstrations, financial tools, product brochures etc.)
- Based on the above analysis, put together a monthly planner that shows potential revenue and new line listings, by customer, to deliver against set targets. Where relevant use the IT system to assist in monthly planning.
- In call, follow up previous sold solutions and present new opportunities based on real insight from the research and analysis done.
- Take orders of new line listings and other relevant solution products.
- Launch new products into assigned customers.
- Conduct planned promotions with assigned customers.
- Drive volume deals or deals provided by Principal key accounts managers with assigned customers.
Feedback
- Provide quality feedback to the supply chain and other relevant functions when required as well as when there is pertinent information (i.e. competitor activity).
Customer Relationship Management
- Maintain and expand the customer base by building and maintaining good relationships with key customers and recognizing new customer opportunities.
- Understand key customers’ operations and strategies as well as their requirements and trends.
- Gather area market intelligence.
- Ensure the customer service policy is rigidly implemented and maintained.
- Resolve escalated customer queries and issues professionally and in the best interest of all parties.
Supply Chain and Distribution Management
- Address area stock availability issues with depots.
- Oversee the area order taking and waste management process.
- Achieve New Product Development (NPD) & Depth of Distribution (DOD) target within 8 weeks of launch in line with the project plan and provide feedback on non-compliant stores.
- Ensure that you implement a daily pre-call planning schedule with clear objective that you need to achieve the following day on stores you need to visit. Pre-Call planning document should always be with you and be able to present to your manager or principal on request.
- Managing short-dated stock
- Analyse monthly queries and complaints (QNC) report on short-dated stock.
- Provide your regional sales manager with monthly feedback.
- Zero expired stock to be found on shelf.
- Ensure your staff log short-dated stock within the principal requirements.
Team Coordination and Self-Management
- Champion training and development of self and others through utilising available training opportunities.
- Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
- Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
- Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
- Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.
- Manage colleagues and clients’ expectations and communicate appropriately.
- Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.
- Support and drive the business core values.
- Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing, and self-development.
- Call on customers as per the defined cluster list and adhere to Service Level Agreement (SLA) of 80% collage.
- Management and control of capital and operating costs and all immoveable and moveable assets within the scope of responsibility
- Utilize Power BI reports to your advantage in terms of stock management, sales target and returns.
- Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.
Budget Management
- Drive the achievement of the area sales budgets in terms of volume.
District Team Supervision
- Supervise merchandisers in respective stores by checking daily attendance, shelf health adherence and all tasks loaded on Handheld Technology (HHT) is captured as per deadline requirements.
- Effective management of company cell phones and monthly reporting and feedback on any losses.
- Facilitate staff leave requests and general time management issues in line with organizational deliverables and standards.
KPI’s
- Time to answer customers’ requests (response time to request)
- Calls per day SLA 80% collage
- Call focus on strategic customers
- Drive sales volumes and value growth
- Customer contact coverage
- Employee supervision
Key Relationships
Internal
- Customer team
- Operations Team
- Customer Service Centre team
External
- Existing and potential retail, franchise and wholesale customers
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
- Matric
- Marketing and sales degree or diploma (preferable)
- Valid Code EB drivers’ license
- 1 to 2 years direct selling experience
Skills and Competencies
Skills
- Achieving sales, profitability, and budget goals
- Analytical thinking
- Computer literacy (MS Office and Digital applications)
- Direct selling
- Interpersonal skills to effectively communicate, interact, and work with individuals and groups
- Logical thinking
- Planning and organization
- Problem solving
- Verbal and written communication
- People management
Attributes
- Able to prioritize
- Attention to detail
- Commitment to building strong business relationships with customers
- Deadline driven
- High-energy self-starter as well as collaborative team player
- Initiative and assertive
- Professional
- Tolerant of stress and pressure
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Job Purpose
- VECTOR LOGISTICS is seeking to employ an experienced District Sales and Merchandising Manager to implement appropriate solutions in the form of value propositions to meet or exceed all sales goals, performance quotas and process expectations in the assigned area.
- VECTOR LOGISTICS expects the suitable incumbent to provide tactical and operational management, supervision and support to the area sales team, immediately solve all operational, logistical and customer-related problems within the ambit of responsibility and identify and implement innovations, particularly those that will increase market share and the number and range of products being introduced into customers.
- The role will be based in East London and report to the Regional Sales Manager.
Key Responsibilities
Sales Management
- Develop and execute the area sales strategy as aligned to the regional strategy.
- Generate leads regarding prospective contract opportunities and, together with the Regional sales Manager, drive deal closure.
- Drive the area contribution to strategic and operational target achievement.
- Contribute to accurate area sales (volume and product) forecasting and ensure alignment to and input into the regional and national planning processes.
- Track area competitor activity and performance.
- Develop, implement, and manage area marketing objectives. Drive horizontal and vertical growth opportunities.
- Constantly analyze statistics regarding the number of sales made in a given time period, the resulting profits, and the need for new clients and products.
- Coordinate sales team promotional activities across the area.
Customer Relationship Management
- Maintain and expand the customer base by building and maintaining good relationships with key customers and recognizing new customer opportunities.
- Understand key customers’ operations and strategies as well as their requirements and trends. Gather area market intelligence on national accounts and key regional accounts.
- Manage and coordinate area resources in line with customer plans in order to achieve strategic objectives (call planners etc).
- Ensure the customer service policy is rigidly implemented and maintained.
- Resolve escalated customer queries and issues professionally and in the best interest of all parties.
Supply Chain and Distribution Management
- Address area stock availability issues with depots. Oversee the area order taking process.
Budget Management
- Drive the achievement of the area sales budgets in terms of volume. Control area sales costs.
Area Team Management
- Ensure the sales team creates demand pull.
- Plan and schedule team training and monitor impact on performance.
- Organize and direct the area team towards the achievement of its targets and together with the team, identify sales goals, create, and implement strategies, and evaluate performance.
- Accomplish area sales goals by orienting, instructing, assigning, scheduling, counselling, and disciplining staff.
- Address the job expectations of staff.
- Plan, supervise, evaluate job contributions, and provide regular feedback.
- Manage staff leave and general time management issues in line with organisational deliverables and standards.
- Ensure the accurate recording and maintenance of all employee information. Manage delivery against talent management action plans.
- Clarify roles and responsibilities for subordinates.
- Complete skills and competency matrices for all subordinates. Formulate/update job profiles for all subordinate jobs.
- Coach and mentor subordinates and potential successors. Develop and drive the training strategy.
- Develop and drive progression and career paths for subordinates
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
- Degree in management, business administration and/or marketing
- Valid Code EB driver’s license
- 3 to 5 years' experience in a marketing and sales function that includes coordinating sales teams and managing complex and/or significant customer relationships.
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- Are you a skilled and detailed oriented individual with a meticulous nature? Vector Logistics is seeking to appoint a Payroll Controller. The role will be based in Westville, Durban.
Vector Logistics entrusts the job holder to:
- To manage the end-to-end payroll function.
- To work with HR and other departments to improve payroll processes.
- To provide analysis of business unit payroll-related data.
Duties & Responsibilities
Payroll Control
- Receive and review information received for completeness, accuracy and authorisation.
- Process the monthly payroll ensuring that pension and other statutory and voluntary deductions has been accurately calculated, deducted and accounted for.
- Ensure that any correspondence relating to the payroll is properly actioned and filed.
- Manage the end to end processing of business unit payrolls.
- Liaise with staff and management on payroll related queries.
- Interpret awards/agreements and contracts in relation to overtime, shift allowances etc.
- Calculate and process termination payments.
- Process increases and calculate back pay.
- Assist the Payroll Manager with month-end consolidation.
- Ensure that payslips are produced accurately distributed to staff after checking for errors or omissions.
- Ensure that all amendments are properly recorded (filed) with good narratives and properly authorised.
- Liaise with personnel in maintaining and updating employee information (i.e. new employees and leavers, sick pay, etc as required).
- Update, maintain and safeguard all payroll records by ensuring that all records are opened, updated and filed in accordance with quality and security standards.
- Supervise the opening, updating and maintenance of payroll records and files.
- Pay over to 3rd Party (e.g. Profile).
- Supervise the Time & Attendance function and all related time matters.
- Customer facing and take the lead on payroll processes
- Support HR teams with ad hoc queries and payments
- Prepare for audits and work with internal and external audit teams
- Manage deadlines relating to payroll capture, submission, payment and reporting
Tax Administration
- Manage the deduction of employee tax.
- Manage the request and processing of tax directives.
- Manage the issuance of IRP5/IT3(A) certificates.
Payroll Reporting
- Analyse and report regularly on the business unit payroll to thePayroll Manager.
- Maintain the currency of the various analytical reports designed to aid business understanding, including comparatives to prior years, business sectors and budget.
- On a monthly basis, analyse actual paid per employee by department, showing all relevant remuneration, allowance and deduction components.
- Compile and maintain leave, sickness and overtime reports.
- Compile the monthly regional headcount report with narratives regarding movements and employment types.
- Assist in departmental payroll budget preparation.
- Provide overtime provision reports to business units.
Staff Supervision
- Supervise and develop staff within the context of the Labour Relations Act, Employment Equity Act, Basic Conditions of Employment Act and the Skills Development Act.
- Monitor staff performance and provide regular feedback.
- Supervise staff activities, ensuring service levels are met and protocols are adhered to.
- Coach and support staff where necessary to achieve objectives.
- Supervise staff leave and general time management issues in line with organisational deliverables and standards.
- Conduct performance appraisals with subordinates.
- Establish sound staff and labour organising and communication structures and systems.
- Delegation of duties when necessary
Minimum Requirements
- Diploma in Accounting or B.Com in Accounting
Skills and Experience
- 5 years experience in a payroll function
- Overseeing payroll of +/- 5500
- Experience in a unionised, FMCG, Retail or similar large environment – advantageous
- 1 year SAP experience
- Excel – Advanced
- Knowledge and understanding of the NBCRFLI main agreement and related processes – advantageous
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Job Purpose
- To develop and execute the Vector Business and Principals execution requirements including sales goals, shelf health and people management within the region.
- To provide tactical and operational leadership and support to the regional sales team.
Key Responsibilities
Sales Management:
- Execute the National Sales strategy.
- Develop in-store activations to drive sales.
- Manage and monitor strategic target achievement for region
- Attend national meetings are required.
- Drive the implementation of the pricing strategy and practices.
- Develop key internal relationships in various functional areas and at various levels with Principals (NAM’s); Operations Managers; Buyers and Franchisee Owners.
- Report on regional competitor activity and performance
- Develop, implement and manage regional sales objectives.
- Constantly analyze statistics regarding the number of sales made in a given time period.
- Drive the achievement of applicable strategic and operational targets. (cycle and monthly)
- Execute Principals sales team promotional activities across the region and report.
- Drive the achievement of regional sales budgets in terms of volumes.
Customer Relationship Management:
- Maintain and expand the customer base by building and maintaining good relationships with key customers and recognizing new customer opportunities.
- Understand key customers’ in-store processes as well as their requirements and trends; and ensure adherence to processes.
- Gather regional market intelligence on national accounts and key regional accounts.
- Manage and co-ordinate regional resources in line with customer plans in order to achieve customer requirements (call cycles etc.).
- Ensure the customer service excellence is implemented and maintained in line with Vector Leadership Standards.
- Resolve escalated customer queries and issues professionally within 24hours and in the best interest of all parties. Escalate accordingly if not resolved.
- Conduct Principal Trade Visits as required and according to monthly planners.
Financial Management:
- Control regional sales OPEX budgets in terms of volumes.
- Drive achievement of both sales and returns targets.
Regional Management:
Human Resources:
- Ensure all new and existing employees are inducted accordingly and timeously.
- Ensure leave planners are in place and maintained according to company standards
- Manage Casual Labour in line with Regional Budget & legislative requirements.
- Monthly sign – off of payroll for region including management / control of acting allowances & travel allowances ensuring RMP Compliance.
- Manage regional headcount in line with budget; ensure sign-off of organisation charts monthly.
- Ensure IR Matters for region are managed in line with legislation & company policy.
- Manage the employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.
- Lead the regional team towards meeting strategic objectives and targets through regular communication and utilization of the full organizational talent management tool set.
- Conduct regular performance appraisals with subordinates and ensure that the process is cascaded throughout the regional team.
- Coach and support team members where necessary to achieve objectives.
- Manage and deliver on succession plans to enable the development of a future generation of leaders and specialists and ensure optimal turnover and retention levels are maintained.
- Champion training and development of the team through the utilization of available training opportunities or by contributing to the development of new training solutions in collaboration with regional and national training specialists.
- Develop and manage high performance multi-disciplinary teams in order to solve problems within the region.
- Encourage skills workshops between multi-disciplinary teams and across the regional team to realize the transfer of skills.
- Conduct weekly management meetings and ensure that records are kept and shared across the team and that action plans agreed to within team meetings are delivered upon.
- Monitor team performance and provide regular feedback.
Asset Management:
- Ensure that all assets are managed & maintained per employee (ie: cellphones; 3g cards; tablets; vehicles; laptops; uniforms; access cards; fuel cards)
- Ensure vehicle inspections are completed by the RSM quarterly
- Manage Fleet including private mileage; fuel cards; speeding; accident investigations.
- Manage above in accordance with company policy and rules
Hand Held Technology (HHT):
- Monitor reports daily
- Ensure collage is updated accordingly to monthly ASM Planner
- Track monthly priorities weekly (ie: key activities by principal by month)
- Sign off store lists for priorities
- Ensure promotional execution is achieved
- Ensure Shelf Health Scorecards are completed as per target of 30 per ASM per month and VTM achieve monthly SLA (90%)
- Strike Rate at 80% callage vs planned
In-Store and Trade Management:
- Trade Visit: RSM to spend one day per month in the trade with each ASM
- Ensure Review Meetings are accordingly actioned: Buyer Quarterly meetings; Regional Operations meetings are done monthly
Returns Management
- Report on Year To Date (YTD) returns VS target
- Ensure returns are completed weekly and cleared from back up
- Report thermally abused stock to Call Centre as required
Call Cycles
- Sign Off Call Cycles: check and validate
- Ensure that changes to Call Cycles are logged and uploaded into respective system.
- All sales employees on HR SAP must have a call cycle on system.
- RSM to ensure all stores categorized as A+, A,B,C,D are covered by call cycles unless strategically not on to be called on
Key Relationships
- Internal: Customer service Centre; Supply Chain; Customers; Operations team; NAM’s; RSM’s and
- External: Principals RSM’s; Customers Buyers; Franchisee Owners
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
- Degree or Diploma in management, business administration and or marketing.
- Valid Code EB drivers’ License.
- 5 to 8 years' experience in a customer and sales force operational role that includes coordinating sales teams and managing complex and/or significant customer relationships.
Skills and Competencies
Knowledge
- Business principles
- Company economics (supply and demand)
- Sales principles and methodologies
- The regional market and competitors
Skills
- Planning and organisation
- Negotiation
- Project management
- Computer literacy (MS Office)
- Verbal and written communication
- Report writing
- Presentation Skills
- Interpersonal
- Logical thinking
- Innovative thinking
- Problem solving
- Decision-making
- Analytical and evaluative thinking
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Job Purpose
- The Managing Executive of Regional Sales and Operations Execution will be responsible for providing strategic direction to drive profitable growth across all business units in the region. This role entails developing, implementing, and managing operational strategies for warehousing, distribution, sales, and merchandising operations. The ideal candidate will ensure improved customer and principal availability through integrated supply chain capabilities and sales operations execution, while maintaining strong relationships with stakeholders and partners.
Key Responsibilities
Strategic Direction and Execution:
- Lead the development and execution of operational strategies across warehousing, distribution, sales, and merchandising to drive growth in the region.
- Formulate and implement strategies that drive profitable sales and operational services across multiple business units.
Supply Chain and Sales Integration:
- Optimize supply chain capabilities and sales operations to improve on-shelf and store availability for customers and principals.
- Ensure seamless integration of operations to meet customer demand and maximize profitability.
Customer and Principal Management:
- Oversee the performance of customer and principal accounts to ensure timely and efficient delivery of products and services.
- Implement operational practices that enhance customer satisfaction and operational efficiency.
Performance Monitoring and Reporting:
- Regularly track and report on the performance of sales, operations, and customer relationships.
- Identify areas of improvement and implement corrective actions as needed to meet organizational goals.
Qualifications, Skills and Experience Required for the Job
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (Master’s degree preferred).
- Proven experience in regional sales, operations management, or supply chain leadership roles.
- Strong knowledge of warehousing, distribution, sales, and merchandising operations.
- Ability to drive results by managing both sales and operations to meet business objectives.
- Excellent interpersonal and communication skills to engage with stakeholders at all levels.
- Strong leadership, organizational, and problem-solving abilities.
- Knowledge of industry standards and compliance regulations (SLA, cost, quality, legislation).
Skills and Competencies
- Leadership & Management
- Sales Strategy & Execution
- Operational Management
- Analytical & Strategic Thinking
- Communication & Stakeholder Engagement
- Customer Focus
- Technology Proficiency
- Financial Management
- Project Management
- Emotional Intelligence & Resilience
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Job Purpose
- To effectively oversee, manage and control the Hub’s pallets thereby minimizing pallet holding days and costs
Key Responsibilities
- Depots to ensure accurate pallet control. Consolidate weekly recon reports from the depot for management to ensure accountability and transparency. Compile a detailed recon & send it to HOD’s twice a week. Hub Daily Pallet Risk Report (OCD)Billing administration.
- Exchange Management System (EMS/CRC). Day to day capturing of EMS (non-Chep pallets) onto the SAP system by raising a Sales Order.
- Transaction Codes: 1st a Purchase order to GRV stock into the warehouse (ME21N), then raising a Sales Order using transaction VA01 – Zinj. EMS reconciliation (SAP vs CHEP) to be completed to ensure accuracy of pallets to be collected from various customers.
- Transaction codes: MMBE, ZMB51_summ, All EMS.
- Control Tasks. Document & process control of GRV’s. Verify & sign off pallet slips from GRV’s daily. EDI control.
- Verify pallet slips against EDI file.
- Report on pallet variances on the file.
- Yard control.
- Housekeeping on pallets neatly stacked and wrapped in designated area
- Damages to be neatly stacked /arrange with Production for cleaning & stacking in designated area.
- Liaison daily Production planners and production team in the plant with regards to pallets / crates (inside and outside the plant)
External planning
- Daily liaison with Unitrans on lowbed pallet truck on daily schedule
- Notification planning on collection with the plant & warehouse for loading / offloading. Daily / weekly schedule to Unitrans on lowbed truck for pallets / crates. Internal planning on committed collections at PSD depots on collections.
- Tracking on all delays – and forward planning. Risk factors to be reported to the LM (Logistics Manager)
- Liaison with Production team (Principle) on crates / pallets on daily counts. Daily counts to be reported on discrepancies to the LM. Weekly Forecast from Production planners on Nando’s crates.
- Nando’s daily tracking to be highlighted to gaps on forecast- ensure sufficient crates for Production. Highlight risk to LM on low stock – that will raise risk in stopping the plant. Approval from LM any collection directly from CHEP on pallets/additional costs. Recordable counts – logged weekly in My CHEP system. Quarterly audited counts – with PBCS stock counts. Discrepancies on write offs report - approval from LM & Principle.
Key Relationships
Internal
- Operations management team
- Transport Managers / Controllers
- Finance department
- Pallet uplift drivers
External
- Suppliers and transport providers
- Principals and Customers receiving clerks
- CHEP (TEMS consultant, KAM, CHEP Call Centre)
- Matric
- Relevant Tertiary Qualification (Preferably in Finance) - advantageous
- Minimum of 3-5 experience Chep portfolio system and SAP - advantageous
- Experience within an FMCG environment would be advantageous.
- Excel Advanced
Skills and Competencies
- Planning, organization and coordination
- Computer literacy (MS Office, SAP, Portfolio)
- Verbal and written communication
- Interpersonal skills
- Logical thinking
- Problem solving
- Analytical and evaluative thinking
ATTRIBUTES
- Initiative and assertiveness
- Tolerance of stress and pressure
- Attention to detail
- Deadline driven
- Able to prioritize
- Organizational awareness
- High-energy self-starter as well as collaborative team player
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Job Purpose
- At Vector Logistics, we believe that our people are our greatest asset, and we are looking for a dynamic, strategic HR Business Partner (HRBP) to join our team. As an HRBP at Vector Logistics, you will play a key role in aligning our people strategy with business goals, driving organizational success, and fostering a culture of engagement and collaboration. You will partner closely with business leaders and teams to provide expert HR guidance and support, implementing innovative solutions that enable the growth and success of our organization.
- To support managers and teams in business delivery through enhancing their capability to deliver Strategy into Action (SIA) components, manage their people, implement change and build relations with key stakeholders (internal and external). To utilise the talent development process and tools delivered by the Organizational Efficiency Team in order to provide and develop the diverse talent pipeline for the short term needs of the company. To collaborate with the business for the creation a high-performance culture by supporting the implementation of team and organisation design solutions. To bring HR insight (including Employee and Industrial Relations) to bear on all people related issues (people, capabilities, organisation, leadership and culture).
- Facilitate HR service delivery to the business.To work in partnership with plant or regional managers to provide professional HR advice, coaching and solutions that support the business in the identification and management of workforce issues and major change programmes. To develop workforce plans that support the plant or region and the organisational strategy and agenda. To support the development, integration and implementation of corporate HR policy and practice. To establish and maintain effective and efficient workforce practices and relations within the plant or region.
Key Responsibilities
- Workforce Strategy and Plan Formulation
- Work in partnership with the plant or regional manager to establish the HR strategies and plans necessary to support the achievement of SIA targets.
- Work closely with managers to identify and develop future staffing and talent needs.
- Monitor the achievement of strategies and plans and adjust, when necessary.
Talent Attraction and Management
- Support the activation of the talent strategy for the business by developing insight and analysis of people-related business issues and opportunities, through utilisation of the Centre of Excellence (e.g. talent management tools/processes and metrics).
- Manage the recruitment, selection and appointment process, ensuring that the right person for the job is appointed.
- Analyse workforce information and productivity measures and work with plant or regional managers to implement an effective performance management and appraisal system.
- Analyse the results of the process and facilitate the implementation of interventions to improve performance results.
- Manage the succession planning process in the plant or region.
- Manage the employment equity of the plant or region.
- Oversee terminations and exits according to policy guidelines.
Talent Development
- Identify specific employment and development issues from workforce trends and staff feedback mechanisms.
- Drive the implementation of training, mentoring and coaching programmes to address the identified need.
- Monitor and assess the impact of the training on individual and plant or regional performance.
Workforce Modernisation
- Act as an advocate of change and modernisation in support of business and HR strategies.
- Identify and implement workforce modernisation (including identification of new ways of working, role redesign and improved performance measurement systems) opportunities that support effective and efficient production and operations.
HR Practice Management
- Champion best practice human resource management.
- Influence key business decisions to ensure the effective management of staff through the fair, efficient and pragmatic application of best practice. This will include the training and coaching of managers in HR policy and practice and the monitoring and development of best practice to embrace diversity in the workforce.
- Support the collection of HR/organisational effectiveness metrics and measurement for the business across a HR lifecycle.
- Interface with HR service providers for delivery of core HR services to the business and monitor quality and timeliness of service provision.
- Escalates HR service provision issues through the Functional HRBP.
Employee Relations
- Lead management in employee relations and conflict resolution.
- Manage and monitor conduct/misconduct, disciplinaries and grievances in the plant or region.
- Advise managers on complex employee relations issues.
- Support the business with employee and industrial relations by having knowledge of legislative requirements, an understanding of impact on the organisation and developing a relationship with the works council, unions, government, regulatory bodies and the community.
- Encourage groups and individuals to work collaboratively by focusing on the common purpose of the team.
Change Management
- Lead (and project manage) key HR initiatives and change programmes to ensure that they are delivered in accordance with agreed requirements realising effective coordination of people and resources.
- Ensure that, as appropriate, such initiatives are embedded and the benefits realised.
- Lead the process of staff involvement.
- Facilitate the creation of strong communication plans to ensure clarity, understanding, and alignment of plant or regional initiatives.
- Act as a catalyst for building organisational effectiveness within the assigned plant or region.
Coaching
- Advise, coach and support managers on the wide range of staff leadership activities, ranging from the design, implementation and leadership of change programmes, to the management of individual cases, in order to ensure that all staff are managed efficiently and effectively and in accordance with organisational practice.
- Enhance leadership capability through workforce models and development of people management skills.
- Increase organisational competence through mediation and other techniques.
- Support managers in fostering a supportive culture through appropriate initiatives.
- Coach plant or regional managers on best practices of building an effective team in conjunction with the appropriate HR expertise.
- Equip plant or regional leaders with appropriate tools and knowledge to effectively manage their teams in alignment with their short term and long-term organisational plans.
Administration and Reporting
- Compile and submit management and statutory reports relating to human resource management in the plant or region.
- Help monitor and address legal compliance issues to ensure that the organisation complies with local and national laws.
Key Relationships
- Internal: Employees and Line Managers
- External: Unions and Auditors
Qualifications, Skills and Experience Required for the Job
- Degree in Human Resource Management.
- Valid Code EB drivers’ licence.
- Must have at least 5 years' experience as a HR generalist, of which 1 must be in an advisory role.
Skills and Competencies
- Verbal and written communication.
- Computer literacy.
- Report writing.
- Interpersonal.
- Negotiation.
- Logical thinking.
- Problem solving.
- Presentation.
- Administrative and organisation.
- Development and implementation of human resources strategies.
- Consulting skills including the ability to develop alternatives to meet business priorities.
- Collaboration, teambuilding, and influencing skills.
- Leadership and project management skills.
Attributes
- Initiative and assertive.
- Tolerant of stress and pressure.
- Creative.
- Proactive.
- Attention to detail.
- Deadline driven.
- People orientated.
- Able to interact at all levels of the organisation.
- Able to plan ahead and manage time.
- Able to prioritise.
- Managerial courage.
- Able to embrace, lead, and manage change.
KPI’s
- Operationalisation of the strategy.
- Quality of advice and engagement with line managers.
- Performance standards.
- Number of outstanding disciplinary cases and grievances.
- Statutory compliance.
- Skills gaps.
- Training impact assessment.
- Absenteeism.
- Staff profile and presentively.
- Accuracy and completeness of records.
- Accuracy and currency of HR data.
Method of Application
Use the link(s) below to apply on company website.
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