Jobs at Westin Hotels & Resorts

• The successful incumbent is to ensure the highest standard of cleanliness is maintained throughout the Hotel and to assist where necessary within the department according to Marriott International Policies and Procedures.

Required Experience & Qualifications

• 6 months to 1-year experience as a cleaner or steward working in a similar hospitality environment 
• Ability to work without supervision
• Customer / staff focused
• Team orientation
• Able to work flexible hours and shifts
• Preference will be given to South African citizens 

Key Responsibilities

• Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. 
• Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. 
• Receive deliveries, store perishables properly, and rotate stock. 
• Ensure clean wares are stored in appropriate areas. 
• Use detergent, rinsing, and sanitizing chemicals to clean dishes. 
• Rack and spray all racked items with hot water to loosen and remove food residue. 
• Sort, soak, and wash/re-wash silverware. 
• Empty and maintain trashcans and dumpster area. 
• Clean and mop all areas in assigned departments. 
• Dispose of glass in the proper containers. 
• Break down cardboard boxes and place them and other recyclables in the recycle bin. 
• Protect company assets. 
• Speak with others using clear and professional language. 
• Develop and maintain positive working relationships with others; support team to reach common goals. 
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. 
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. 
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
   

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• The successful incumbents are required to perform duties to ensure the upkeep of all Guest Rooms and Public Areas as well as perform other duties within the housekeeping department as and when required whilst complying with all required COVID19 practices and protocols in accordance with Marriott International Policies and Procedures.

Required Experience & Qualifications

• 1 - 2 years’ experience in Housekeeping in a 4 or 5 Star Hotel
• Professional disposition
• Ability to speak, read and write in the English language 
• Good communication skills
• Ability to work without supervision
• Customer and Service Delivery focused
• Ability to perform physically challenging tasks
• Ensure uniform, personal appearance and hygiene is clean and professional at all times
• Be able to work within a team 
• Attention to detail pertaining to area of responsibility
• Required to work rostered shifts and irregular hours as per operational requirements
• Flexible working hours as well as available to work weekends and Public holidays as per operational requirements

Key Responsibilities

• Perform cleaning and related functions within the housekeeping department 
• Respond promptly to requests from guests and other departments. 
• Access to guest rooms whilst complying with required policies and procedures 
• Fill cart with supplies and transport cart to assigned area. 
• Replace guest amenities and supplies in rooms. 
• Replace dirty linens with clean items and make beds. 
• Clean bathrooms. 
• Remove trash, dirty linen, and room service items. 
• Check that all appliances are present in the room and in working order. 
• Straighten desk items, furniture, and appliances.
• Dust, polish, and remove marks from walls and furnishings. 
• Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). 
• Follow all company and safety and security policies and procedures;
• Report any maintenance problems, safety hazards, accidents, or injuries;
• Complete safety training and certifications;
• Properly store flammable materials. 
• Welcome and acknowledge all guests according to company standards; 
• Anticipate and address guests’ service needs;
• You need to be able to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. 
• Perform duties within the Housekeeping department as and when required.

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• Reporting directly to Head Pastry Chef. Responsible for the preparation and service of all bakery items. Carry out ordering and stock rotation. Maintain the quality and excellent standards of the Westin Cape Town within a pressurized environment.

Required Experience & Qualifications

• Be in possession of a recognised qualification plus three years’ experience within a similar operation and level of responsibilities
• 5-star hotel experience in a similar position highly recommended
• Ability to work with limited supervision
• Team orientation
• Quality driven and ambitious individual 
• Must be flexible with regards to working hours         
• Work with little or no supervision.
• Innovative thinking and creative
• Quality and customer service driven
• Ability to work within a pressurized environment
• Good knowledge and proficient skills in bakery items and artisan bread   
• Good knowledge on operational controls – food cost and wastage, stock rotation, SOP’s.
• Hands on management of food quality, presentation, preparation and consistency standards
• Effective communication and problem solving
• Ability to use Initiative, 
• Be proactive and self-driven
• Attention to detail pertaining to food quality, presentation, preparation and portion control
• Managing and maintaining high standard of kitchen hygiene, food storage and work practices 
• Good daily planning and forecasting planning skills to meet deadlines with regards to functions, service and operations

Key Responsibilities

• Compliance to workplace policies, rules, procedures and standards
• Training of junior staff
• Daily planning and time Management
• Control food cost and wastage
• Kitchen Hygiene and safety
• Effective communication and handovers
• Perform other duties as and when requested