Jobs Available at Adcock Ingram

Key Job Outputs:

• Establish and maintain excellent relationships with customers and decision makers
• Implement marketing strategy to achieve sales growth
• Manage expenses according to monthly allocated accounts
• Identify opportunities in the market and new growth areas for the business
• Timeous and professional response to customer complaints and queries
• Educate and train customers and patients
• Accurate weekly and monthly reporting and planning, including monthly statistics reporting
• Facilitate and generate monthly orders
• Continuous targeting and updating of customer database
• Be aware of market trends and competitor activity
• Administration responsibilities
• Monthly territory sales forecast

Requirements

• Health Science degree / diploma
• Min of 2-3 years Sales experience in Medical devices (preferable)
• Medical background preferable
• Excellent communication skills.
• Computer literate
• Existing relationships with customers in the area (Preferable)
• Valid driver’s License.
• Own Car

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Requirements

• A+ N+ 
• MCSE an advantage
• 2 -3 years’ experience in an IT Support Environment 

Key Objectives 

• Answer phone calls that come into Helpdesk in a timely manner 
• Ensure phones are correctly forwarded and un-forwarded as necessary  
• Be the first point of contact for telephone queries 
• User account management on MS Exchange & MS 365 
• Check for duplicate calls 
• Logging and assigning tickets to the appropriate technicians 
• Attendance at all departmental meetings 
• Support, setup and installation of Samsung and other mobility devices 
• Assist with 3CX phones and setup where needed 
• Manage shares in the desktop environment 
• Incident Management 
• SLA Adherence 

Closing date is 16 March 2026