Jobs Available at National School of Government

REQUIREMENTS :

• A minimum bachelor’s degree or equivalent (NQF level 7) in the field of Public Administration or Public Management Political Science, Development Studies, Business Administration or a related field Registration with a relevant professional body will also be an added advantage.
• The successful applicant will be subjected to security vetting at an appropriate clearance level for senior managers. Successful completion of the Senior Management Pre-Entry Programme (Nyukela). The incumbent may be assigned as the designated lead or facilitator for any core functional area within the Directorate’s mandate (appointment as Deputy Information Officer).
• Experience: Five (5) years’ experience at a middle/senior managerial level providing executive support, strategic coordination or advisory services in the public sector. Demonstrated experience in strategic planning, policy analysis, governance, reporting and institutional coordination. Experience working with political principals, oversight structures, and high-level stakeholders is essential.

DUTIES :

• The incumbent will be responsible for the following Key Results Areas: Analyse, synthesise and quality-assure strategic submissions, reports and briefing notes for the Principal to support informed decision-making.
• Provide advisory support on institutional priorities, emerging policy issues, sector trends and risks affecting the NSG. Coordinate the development of executive communication, speeches, talking points and strategic inputs. Manage executive correspondence, oversee quality assurance processes and ensure adherence to protocols and timelines. Support the Principal on strategic engagements by preparing agendas, research notes, policy briefs and follow-up actions.
• Monitor the implementation of key directives and decisions issued by the Principal, ensuring accountability and timely reporting. Coordinate the development and integration of strategic, operational and performance information for the Office of the Principal. Manage processes for MANCO, EXCO, governance committees and other internal structures to ensure well-coordinated and compliant submissions. Establish tracking mechanisms for institutional commitments, Cabinet/Cluster decisions, parliamentary queries and performance reporting obligations.
• Facilitate alignment between the Office of the Principal and branches on priorities, risks, critical projects and institutional messaging. Oversee executive internal communication channels to ensure accurate, timely and coherent information flow. Provide oversight of executive diaries, logistical arrangements and workflow to support efficiency and responsiveness. Oversee issue-management processes, including synthesising institutional challenges, escalations and risks for executive attention. Provide a central coordination point for branches to engage with the Office of the Principal on strategic matters. Facilitate coherent institutional responses to queries from oversight bodies, the Ministry, parliamentary committees and central departments. Support crisis-response coordination and prepare executive situational analyses to aid rapid interventions.
• Monitor cross-cutting institutional projects and provide progress briefs to the Principal. Track and manage reputational risks and prepare executive responses and mitigation updates. Coordinate strategic engagement with key partners through high-level meetings, dialogues and collaborative platforms. Build and maintain relationships with government departments, HEIs, research bodies and development partners to support institutional collaboration. Facilitate cooperative initiatives with internal and external stakeholders to advance institutional priorities.
• Manage stakeholder communication and information exchange to strengthen collaborative efforts. Maintain stakeholder mapping, engagement plans and follow-up processes to ensure sustained partnerships. Coordinate the Principal’s participation in national, continental and international collaborative forums. Manage the resources (people, finance, systems, assets) allocated within the directorate.
• Manage the implementation of operations management within the business unit, including determining service standards, standard operating procedures, business process management, total quality management, and digital transformation. Develop appropriate strategies and plans for achieving performance targets and business unit requirements, including quarterly performance reporting.
• Identify and manage strategic and operational risks within the business unit, as well as mitigation plans, including business continuity plans. Manage a team of employees and service providers who are expected to accomplish assigned duties efficiently, effectively, and competently and to strive for improvement and excellence in all work performed. 

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REQUIREMENTS :

• A tertiary qualification on NQF level 7 in the field of Business, Commerce and Management Studies, Human and Social Studies.
• Experience: 3 years’ experience in a Monitoring and Evaluation environment at supervisory / management (ASD) level. Proven experience in the development of evaluation tools/instruments; compilation of evaluation reports, dissemination of findings and recommendations. 

DUTIES :

• The incumbent will be responsible for the following Key Results Areas: Plan, implement and manage the systematic monitoring of ETD interventions, in line with defined M&E frameworks, policies and standard operating procedures. Undertake continuous assessment of ETD interventions to determine whether these are being undertaken as planned, and against key performance indicators.
• Develop, quality assure and provide feedback on relevant reports (Facilitator and Participant Evaluation Reports) in line with defined M&E frameworks, policies and standard operating procedures. Manage monthly, quarterly and develop annual data statistical reports, undertake the necessary analysis and provide recommendations for improvement. Generate online survey links (special projects, master classes, seminars and webinars), analyse data and compile reports on the feedback received from surveys.
• Provide guidance, advice and support on the monitoring, evaluation, and reporting frameworks of the National School of Government. Plan, implement and manage the evaluation (design evaluations, programme evaluations, acquired learning evaluations, outcome evaluations and impact evaluations, including any other relevant evaluations) of ETD interventions, towards the achievement of results, milestones, and impact of the outcomes based on the use of performance indicators.
• Develop, quality assure and provide feedback on relevant reports in line with defined M&E frameworks, policies and standard operating procedures. Plan and conduct Evaluations of Acquired Learning (EALs) of identified ETD interventions by designing instruments, project plans for the evaluations and compiling reports for approval. Plan, design instruments for and conduct outcome evaluations of identified ETD interventions. Provide feedback to all stakeholders on the findings and follow up on action plans submitted by the various programme managers
• . Compile outcome evaluation reports and evaluate the application of learning that occurred at a participant, business unit and institutional level. Plan, implement and manage impact evaluation studies of identified ETD interventions. Design, pilot and manage relevant instruments for conducting impact evaluations. Implement impact evaluation plans, gather the relevant data and provide monthly progress reports. Compile annual progress reports on impact evaluation studies (phase 1) and submit final reports on identified impact evaluations.
• Provide evaluation feedback to the relevant stakeholders at close out of the impact evaluations. Facilitate the utilisation of evaluation findings for enhanced learning, sharing, ETD improvements, planning and decision making. Develop survey links and manage the capturing of data related to all M&E activities. Manage the data process (including capturing, efficiency, correctness, verification and quality) within determined time frames. Manage the quality of information produced, through detailed analysis of data.
• Manage the pro cesses related to information on the management information systems. Develop and maintain systems to support evidence-based decision making in the NSG. Manage the allocated resources (people, finance, systems, assets, contracts) within the sub-directorate. Prepare reports on the performance of the sub-directorate against performance plans, business requirements and performance targets and present these during management meetings.
• Implement operations management within the sub directorate, including service standards, standard operating procedures, business process management, total quality management and digital transformation. Identify and manage operational risks within the sub directorate, as well as mitigation plans, including business continuity plans. Support the functioning of relevant committees. Provide strategic input at M&E related forums, task teams, seminars and workshops.