Jobs Available at WTW

The Role

• WTW embrace diversity with the aim to create and continue the success in our business, shaped by change. An important part is to secure future growth with dedicated Client Executives, who wants to take part in building a successful company.
• You will work in an international environment with local perspective in Johannesburg, South Africa and with your initiatives you will also be given opportunity to personal development. Our culture is open minded with business orientation, team spirit, innovation and professionalism. We consider ourselves as a winning team, who are working with high quality towards our clients.
• We are now seeking a Senior Client Executive to join our Corporate Risk and Broking team in our Durban office where you will work closely with Risk and Broking teams to collaborate a smooth customer journey as well as increase our current portfolio.

Qualifications

The Requirements 

• We’re hoping to hire a person who can influence colleagues and senior leaders within our global business
• Someone who have proven track record of developing relations with clients to drive revenue and reaching set revenue targets (5 years of experience)
• 10 years of client facing role and 15 years in the Insurance industry.
• An experienced negotiator who can make business critical decisions with confidence
• Being able to understand and act based on the customer’s risk profile and advise on the customer’s risk exposures
• You will have a genuine interest in doing business, establish new contacts and independently take full responsibility of the client process
• You will have a Grade 12, Regulatory Examination (RE5) and a Business degree or NQF Level 5 (FSB Recognized Qualification)  
• You are also able to express yourself professionally, both verbally and written, in English

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Client/Service Provider interaction 

• Engaging with selected clients to determine the contents of meeting agendas 
• Co-ordinating client deliveries for investment committee meetings 
• Attending client meetings in both a lead and assisting role 
• Dealing with client queries on an on-going basis
• Ongoing liaison with client’ asset managers, administrators, auditors, etc

Client investment transitions 

• Drawing up of investment manager transition plans
• Preparing of instructions for clients and engaging with investment managers around how best to give effect to these instructions
• Monitoring of the transition process including to ensure that all transactions are implemented timeously and accurately 
• Preparing of a report setting out all the transactions and the reconciliation of all the asset flows 

Reviewing of the following client deliveries and managing the process to ensure that the services are delivered in accordance with agreed service level agreements

• Maintaining clients’ Statements of Investment Principles
• Monthly fact sheets
• Quarterly performance reports
• Daily and monthly unit pricing calculations
• Asset liability matching including engaging with the administrator to resolve any asset/ liability mismatches
• Regulation 28 compliance reports
• SARB quarterly returns
• Correctness of fees

Depending on the nature and depth of candidate’ experience, responsibilities could also include:

• Responsibility for a portfolio of institutional clients, providing all aspects of advice as required by the clients, with relevant support from the members of the investment team.  (We envisage that this will quite rapidly develop into the key element of your role, and that over time you will have the opportunity to take “ownership” of a significant client portfolio.)
• Participation in fund manager research, as required by agreement with the investment team.
• Carrying out specific investment research projects or investment performance analysis projects, as may be required of the investment team from time to time.
• Assisting other consultants with any relevant investment consulting issues

Qualifications

The Requirements

• Bachelor’s degree with actuarial or any other financial/ mathematical specialization; relevant professional qualifications such as CFA preferred
• Exceptional client focus and a record of supporting the management of client relationships
• Project management skills and experience
• Understanding of investment management organizations and their role in client solutions
• Excellent oral and written communication skills
• Willingness to mentor junior colleagues to assist in developing our talent pool
• Advanced experience with the MS Office Suite, specifically Excel, Word and Outlook (Access would be an advantage)
• Registered Representative in terms of the Financial Advisory and Intermediary Services (FAIS) Act.