Jobs Open at Cashbuild

Description

• To manage and supervise all relevant Point of Sale (POS) transactions ensuring total Customer satisfaction. Handle all Cash Office and banking processes and related Point of Sale (POS) Administrative functions.

Requirements

•  Grade 12 plus 5 (five) year related experience or minimum of 10 (ten) years’ work related experience
•  Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
•  Above average numeric skills
•  Proven ability to provide exceptional Customer service
•  Proven ability to work under pressure
•  Must be computer literate
•  Previous Cashier experience

Customer Service     

• Ensure that all speed point transactions, i.e. credit and debit card transactions are done effectively and efficiently.
• Be willing to assist Customers with their needs through clear and effective communication
• Assist the Customers with requests, queries and complaints and resolve or escalate to management
• Offer fast, friendly and efficient service to all Customers
• Control and ensure the availability of stationary and consumables, within the Store

Cash Handling and Banking      

• Controlling of Store floats (Petty Cash, Till Floats, Change Floats)
• Change ordering and dispensing
• Balancing and recording of Petty Cash expenses and vouchers in the Petty Cash Ledger
• Processing Back Office transactions and Cashing up of Cashiers and the Back Office Till (e.g. Bulk Deposits, Special Deposits, Charge Cards, Loyalty Cards, and Returns etc.)
• Ensure that all returns are valid and done correctly
• Cash Clearance to be actioned and queries to be resolved
• Ensure pick-ups are done timely
• Carry out End of Day sessions on all Point of Sale (POS) terminals
• Daily Cash Up of all Point of Sale (POS) terminals including the Back Office terminal
• Ensure 2nd (second) Cashbuild designated Employee to be present with CIT money collection 
• Ensure daily takings are collected by the Cash in Transit (CIT) Company.

Ready for Business

• Ensure Ready for Business processes implemented
• Ensure the Cashiers maintain their area of responsibility
• Ensure the Cash Office is neat and tidy at all times
• Only Cash Office related documentation within the Cash Office and that all documentation is filed neatly and that all filing is up to date

People Management        

• Ensure that all Cashiers are present and available in their area of responsibility in order to assist Customers and perform all other responsibilities.
• Ensure Cashiers have a trained backup available
• Ensure Cashiers execute their daily duties. (Ready for Business and Beyond my Control checklists).
• Ensure scheduling of subordinates is done on time
• Take responsibility of Product Knowledge training to Cashiers as per Store Manager agreement
• Scheduling and supervising of all Point of Sale (POS) Employees. (Leave, Time Off, Day off etc.)
• Monitor and evaluate performance of subordinates
• Ensure all cashiers comply with the company dress code

Safety (OHSA) Requirements  

Ensure that safety standards are adhered to.

• Security Awareness
• Be aware of any suspicious people and / or activities. In the Store and outside.
• Password security
• Ensure that the Cash Office is secured
• Ensure that the Cash Office door is always locked when Pick-Up’s, Cash-Up’s, and Cash in Transit (CIT) collections are done
• Ensure till Pick up’s are done within the set parameters
• No unauthorised persons allowed in the Cash Office
• Safe keys are locked away and in safe custody
• No Rations, stock, and unrelated documentation to be kept in the Cash Office.

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Job Description:

• Grow sales through constant Customer interaction; costing of building plans and issuing Customers with accurate quotations. Ensuring that all housekeeping and merchandising standards are maintained at all times. Ensuring a cost effective and efficient delivery service.

Requirements:

• Grade 12 plus 5 (five) years related experience or a minimum of 10 (ten) years’ work related experience
• Plan reading experience would be advantageous
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Above average numeric skills
• Proven ability to provide exceptional Customer Service
• Proven ability to work under pressure
• Must be computer literate
• Proven strong organising, planning and delegation skills
• Customer Service
• Effective Customer Service Desk Management
• Record, follow up and resolve Customer Complaints
• To ensure an efficient Customer Service at all times (all Customers are attended to)
• Telephone etiquette (to ensure that all calls are answered within the required time)

Store Standards

• Effective management of the Ready for Business Checklists and processes with regards to area of responsibility and those of the 
• General Assistant, Sales Advisors and Forklift Drivers.
• Price changes to be implemented in line with advertised prices.
• Implementation of planograms

People Management

• Ensure that all General Assistants, Sales Advisors and Forklift Drivers are present and available in their area of responsibility in order to assist Customers and perform all their responsibilities
• Ensure General Assistants, Sales Advisors and Forklift Drivers have a trained backup available.
• Ensure General Assistants, Sales Advisors and forklift Drivers execute their daily duties (Ready for Business and Beyond my Control)
• Safety (OHSA) Requirements

Ensure that safety standards are adhered to

• Ensure Employees under control of Sales Coordinator wear correct protective clothing and safe use of equipment.

Security Awareness

• Be aware of any suspicious people and / or activities in and outside the Store.
• Password security

go to method of application »

Description

Protect and grow profitable market share within a Store in accordance with the Store, Division and Company strategy.

 

Requirements

•  Grade 12 with at least 3 (three) years related retail management experience or 5 (five) years related retail management experience
•  Valid Driver’s license
•  Must have well developed business acumen
•  Must be able to work under pressure
•  Must be computer literate (Basic computer literacy)
•  Must have strong leadership skills
•  Must have strong administrative skills
•  Must have own transport and cell phone
•  Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation
•  Must have strong Human Resources Management skills
•  Attention to detail

Strategic Management

• Develop, implement, and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Divisional Manager and Operations Executive from time to time

Grow and protect Profitable Market Share

• Achieve growth in markets share in your Store as defined in the strategy plan
• Promote customer loyalty programmes (e.g., VIC, charge cards, etc)
• Manage the distribution of advertising material to ensure maximum efficiency
• Develop action plans proactively to protect your market where you trade when competitors enter the market

Customer Service

• Implementing and monitoring the Customer Service strategy
• Reliable, prompt Customer Delivery Service
• Grow and maintain VIC client base
• Recommend Range improvements to suite the market
• Take action on Customer Surveys (implement action plans when required)
• Ensure effective staff scheduling planned and implemented to provide exceptional Customer service.

Asset Control – Stock

• Order stock as per Cashbuild Way
• Manage and control shrinkage within the Store
• Manage the PIC process
• Manage Wall to wall Stock-take
• Manage and control stock movement inside the store relating to
• End Control
• IBT’s
• Customer Returns
• Receiving
• Manage Damage, Obsolete and Slow-moving stock items
• Analyse security requirements and implement changes.

Asset Control – Cash

• Manage Debtors and RD Cheques within the Store
• Manage Petty Cash
• Manage daily Banking
• Manage Shorts and overs
• Manage Cheques and Credit Cards

Asset Control – Fixed Assets

• Maintenance and protection of racking and displays
• Maintenance and protection of signage (internal & external)
• Maintenance of forklift and generator
• Maintenance and protection of IT Equipment and Telephone systems
• Maintenance and protection of the Safe / vault
• Maintenance and protection of items listed on asset register.

Human Resource Management

Recruit and Induct all Employees

• Ensure Training and Development (certification and succession / back up plans) is in place for the Store
• Ensure Succession Planning and Career pathing is in place within the Store
• Manage manpower requirements in line with the Division and Store strategy and Company benchmarks
• Ensure open communication / relations (CARE Meetings, CB Mail) with the Store Employee Forum

Manage Employee Relations

• Manage the performance management processes as per the Cashbuild Way
• All staff to have complete staff files as per the Cashbuild Way.

Store Safety (OHSA) Standards

• Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:
• Ensure Checklists complete
• Appointment of Safety and first aid Reps as per OHSA

Report Incidents

• Take immediate action on any non-compliance once identified
• Record all OHASA incidents
• Ensure all Forklift drivers have a valid forklift drivers’ licence
• Ensure safe working conditions of all safety equipment.

Store Trading Standards

• Maintain Housekeeping standards
• Manage Merchandising standards
• Implement and maintain the correct Planograms
• Maintain Yard and Parking Areas
• Manage and maintain store Ready for Business standards

Profitability

• Manage the Store according to the Financial Model, benchmarks, and budgets

CB Way

• Monitor adherence of Company standard compliance in Store (Internal Audit Results)
• Implement and maintain controls and disciplines
• Implement Corrective Action Plans where necessary

go to method of application »

Description

• Protect and grow profitable market share within a Store in accordance with the Store, Division and Company strategy.

Requirements

•  Grade 12 with at least 3 (three) years related retail management experience or 5 (five) years related retail management experience
•  Valid Driver’s license
•  Must have well developed business acumen
•  Must be able to work under pressure
•  Must be computer literate (Basic computer literacy)
•  Must have strong leadership skills
•  Must have strong administrative skills
•  Must have own transport and cell phone
•  Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation
•  Must have strong Human Resources Management skills
•  Attention to detail

Strategic Management

• Develop, implement, and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Divisional Manager and Operations Executive from time to time

Grow and protect Profitable Market Share

• Achieve growth in markets share in your Store as defined in the strategy plan
• Promote customer loyalty programmes (e.g., VIC, charge cards, etc)
• Manage the distribution of advertising material to ensure maximum efficiency
• Develop action plans proactively to protect your market where you trade when competitors enter the market

Customer Service

• Implementing and monitoring the Customer Service strategy
• Reliable, prompt Customer Delivery Service
• Grow and maintain VIC client base
• Recommend Range improvements to suite the market
• Take action on Customer Surveys (implement action plans when required)
• Ensure effective staff scheduling planned and implemented to provide exceptional Customer service.

Asset Control – Stock

• Order stock as per Cashbuild Way
• Manage and control shrinkage within the Store
• Manage the PIC process
• Manage Wall to wall Stock-take
• Manage and control stock movement inside the store relating to
• End Control
• IBT’s
• Customer Returns
• Receiving
• Manage Damage, Obsolete and Slow-moving stock items
• Analyse security requirements and implement changes.

Asset Control – Cash

• Manage Debtors and RD Cheques within the Store
• Manage Petty Cash
• Manage daily Banking
• Manage Shorts and overs
• Manage Cheques and Credit Cards

Asset Control – Fixed Assets

• Maintenance and protection of racking and displays
• Maintenance and protection of signage (internal & external)
• Maintenance of forklift and generator
• Maintenance and protection of IT Equipment and Telephone systems
• Maintenance and protection of the Safe / vault
• Maintenance and protection of items listed on asset register.

Human Resource Management

• Recruit and Induct all Employees
• Ensure Training and Development (certification and succession / back up plans) is in place for the Store
• Ensure Succession Planning and Career pathing is in place within the Store
• Manage manpower requirements in line with the Division and Store strategy and Company benchmarks
• Ensure open communication / relations (CARE Meetings, CB Mail) with the Store Employee Forum
• Manage Employee Relations
• Manage the performance management processes as per the Cashbuild Way
• All staff to have complete staff files as per the Cashbuild Way.

Store Safety (OHSA) Standards

• Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:
• Ensure Checklists complete
• Appointment of Safety and first aid Reps as per OHSA
• Report Incidents
• Take immediate action on any non-compliance once identified
• Record all OHASA incidents
• Ensure all Forklift drivers have a valid forklift drivers’ licence
• Ensure safe working conditions of all safety equipment.

Store Trading Standards

• Maintain Housekeeping standards
• Manage Merchandising standards
• Implement and maintain the correct Planograms
• Maintain Yard and Parking Areas
• Manage and maintain store Ready for Business standards

Profitability

• Manage the Store according to the Financial Model, benchmarks, and budgets

CB Way

• Monitor adherence of Company standard compliance in Store (Internal Audit Results)
• Implement and maintain controls and disciplines
• Implement Corrective Action Plans where necessary

go to method of application »

Job Description:

• To receive / return stock to and from Suppliers and / or other Stores. Updating of the goods receiving vouchers onto the system and labelling of the stock. Ensure stock received is despatched to the floor for merchandising.

Requirements:

• Grade 12 plus 1(one)  year related experience or minimum of 2 (two) years related experience 
• Ability to communicate in English and preferably the dominant language spoken in geographical area
• Above average numeric skills
• Proven ability to provide exceptional Customer service
• Proven ability to work under pressure
• Must be computer literal
• Must be able to work shifts and weekends

Benefits:

• Cashbuild is South Africa’s largest retailer of building materials and offers excellent equal opportunity career prospects for the individual in a fast-moving consumer goods environment. Cashbuild offers competitive remuneration and fantastic personal and career advancement in a dynamic growth industry.