Jobs Opening at BETSoftware

Job Description

We Want You:

• Are you the IT Project Coordinator we've been searching for? BET Software is on the lookout for the perfect candidate to join our team in Durban. In this role, you'll be responsible for planning, organizing, documenting, and at times, managing technical projects to ensure seamless operations. We require someone with demonstrated hands-on experience as a project coordinator in a complex, virtualized hybrid environment, as our project implementations occur on live mission-critical systems. If you believe you're the ideal fit for this role, waste no time and apply now.

You Bring:

• Degree or diploma, or working towards one, in the field.
• 1+ years of IT project Coordinator related experience.
• Experience in the Project development life cycle.
• Knowledge of project management methodologies.
• Strong verbal, written, presentation and customer service skills.
• Excellent interpersonal skills.
• Microsoft IT Certifications (advantageous).
• Microsoft Excel Qualification (advantageous).
• MS Project Certification (advantageous).
• Scrum master certification / CAPM (advantageous).

What You’ll Do:

• Keep projects up to date on the Project Management tool.
• Organize and minute meetings.
• Organize, prepare, reports to discuss project goals and progress.
• Report and escalate to management as needed.
• Build relationships with the client and all stakeholders.
• Create and maintain comprehensive project documentation.
• Develop spreadsheets, diagrams, and process maps to document needs.
• To create, maintain and update project and resource plans.
• Assist the Project Manager with updates to the Project schedule.
• Maintain an accessible central repository for risk logs, change control and lessons learnt.
• Working with the team to report on project health by monitoring financial information, comparing actual progress against baseline forecasts.
• Perform other IT project related duties as assigned and identified.
• Administration of invoicing.
• Assist with Project Management Office meetings and reporting.
• Act on occasion as an Assistant Project Manager on projects, taking responsibility for predefined tasks.

Living the Spirit

• As IT Project Coordinator, you are encouraged to live the spirit of the BET values, recognizing that your role is pivotal in the successful execution of technical projects in our dynamic environment. The below outlines how you can live the spirit in your role as IT Project Coordinator:
• In this ever-evolving IT landscape, we eagerly raise our hands to take charge of the complexities that come our way. We exhibit our commitment by planning, organizing, and managing technical projects with precision and dedication.
• We thrive on the excitement of navigating through the IT project development life cycle. Each day brings unique challenges, and we approach them with a sense of adventure, constantly seeking innovative solutions to ensure project success.
• We understand that the foundation of our success lies in collaboration. We actively build relationships with our clients, stakeholders, and team members, forging a unified force that turns project goals into reality. We believe that the dream truly works when we work together.
• Embracing our individuality and authenticity, we bring diverse perspectives to the table. By staying true to ourselves, we foster creativity and inclusivity in our project management methodologies. We are strong communicators, both verbally and in writing, and our exceptional interpersonal skills shine as we provide outstanding customer service.

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Job Description

We Want You:

• Are you ready to drive the future of IT support projects? BET Software is on the hunt for passionate and experienced professional to join our vibrant team as an IT Project Manager. In this key role, oversee, plan, implement and coordinate medium and large-scale IT projects across the organization. You'll be at the forefront of utilizing resources effectively, ensuring projects meet their targets while staying within budget. Additionally, you'll define and uphold service level agreements (SLAs) and operational level agreements (OLAs) across all business functions related to IT. If you're eager to make a meaningful impact in an innovative and dynamic environment, apply now to become part of our success story.

You Bring:

• Relevant Diploma/Degree in Project Management or studying towards.
• CAPM/Scrum/Agile Certification.
• Microsoft IT Certifications in MS Projects and Excel (advantageous).
• PMP or Project Management Certifications (advantageous).
• Minimum of 3 years of IT project management experience.
• 2-3 years of experience in an infrastructure environment or 24/7 high-availability multi-site environment.
• Advanced level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint with experience presenting to stakeholders and/senior leadership.
• Strong leadership, diplomatic and motivational skills.
• High proficiency and experience across multiple PMO frameworks.
• Strong multi-tasking ability and be able to work across multiple projects, simultaneously.
• Tools: MS Project, Jira, Confluence, PowerPoint, Word and Excel, CA Clarity PPM.

What You’ll Do:

Managed Projects:

• Implementing IT strategies that deliver projects on schedule and within budget.
• Provide project leadership and support as agreed or when necessary for all IT shared service projects.
• Coordinate and support the implementation of Patch/Version upgrades to Support infrastructure.
• Plan and support proposed infrastructure/application changes/upgrades through relevant change control.
• Define the Statement of Work and Specifications for the requested project work.
• Full project life cycle ownership: successful project delivery will include full implementation from initiation to completion for one large and complex project or several minor initiatives simultaneously.
• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
• Participate in establishing practices, templates, tools and partnerships to expand and mature these capabilities for the organization.
• Prepare estimates and detailed project plans for all phases of the project.
• Work in collaboration with business Leads to procure adequate resources to achieve project objectives in planned timeframes.
• Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
• Understand interdependencies between technology, operations and business needs.
• Manage project scope and changes with all stakeholders and teams on the ground effectively.
• Act as an internal quality control check for the project.
• Manage a portfolio of complex initiatives that span one or multiple lines of business.

Reporting:

• Report on project success criteria results and metrics.
• Responsible for the distribution of status reports from the project team, analysing results and troubleshooting problem areas.
• Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership.
• Define success criteria and disseminate them to involved parties throughout the project and program life cycle.
• Contribute by adding valuable insight into PMO frameworks and report structures, to improve the effectiveness of reports.
• Assist in report automation and improvements wherever possible, to ensure reporting is relevant.
• Internally audit dashboards and reports to ensure information is always updated.

Service Management:

• Manage IT operational support for all infrastructure issues, incidents and requests.
• Provide timely and accurate communications on ITO outages and maintenance.
• Perform comprehensive asset and spares management across all sites.
• Manage procurement, deployment and return/scrapping of owned/leased infrastructure.
• Maintain governance and controls on shared infrastructure.
• Conduct shared services supplier SLA performance reviews while managing vendor relationships. Ensure services are relevant and compliant.
• Ensure appropriate use of IT processes, tools and methodologies.

Stakeholder Management:

• Effectively liaise and communicate with both internal and external key stakeholders at an executive level to manage day-to-day issues, escalations and expectations.
• Engage with executive members or equivalent at customers/partners to ensure collaboration at all levels.
• Engage with the wider business and if needed hold strategic knowledge-sharing sessions.
• Maintain and facilitate strategic stakeholder and communication analysis.

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Job Description

We Want You:

• Are you ready to take your career to the next level with BET Software? We’re searching for a talented Senior Network Engineer to join our dynamic team in Johannesburg. As a key player, you’ll design and implement our cutting-edge network infrastructure, resolve advanced support issues, and lead our junior network engineering team. This is your opportunity to make a significant impact and be part of our All-Star team on an exciting journey. Apply now and elevate your career with us.

You Bring:

• Relevant Diploma/Degree in Computer Science, Engineering or a related field.
• 8-10+ years’ experience with Juniper Advanced L2/3 Design and Implementation.
• 8-10 years’ experience with FortiGate or equivalent firewalling technologies.
• 8-10 years’ experience with F5 or equivalent LB technologies, experience in a Juniper and Mikrotik environment.
• In-Depth knowledge of Data Centre core technologies.
• Extensive knowledge of Routing protocols in Junipers BGP, OSFP and ISIS stack and how they are implemented and used to extend services within a multi-site environment.
• Using eVPN services to enhance BGP capabilities.
• Extensive knowledge of WAN and LAN catering for failover and high availability.
• Data Centre design and architecture utilising virtualised technologies.
• In-depth Firewall experience to help design, implement and maintain the perimeter.

Skills

• Sharp troubleshooting skills.
• Ability to work independently.
• Organisational and mentoring skills

What You’ll Do:

Technical Output

• Ensuring Network Architecture principles.
• Troubleshooting issues related to the network infrastructure, hardware, and applications.
• Liaising with network service providers, circuit and equipment providers regarding maintenance and fault issues.
• Planning and designing in the Network team.
• Capacity planning and Team Development using the best practices within the network team.
• Setting up, implementing, and reviewing operational procedures.
• New projects and documentation hand-over.
• Planning and liaising regarding network upgrades.
• Supporting the development, management, and configuration of network monitoring tools.
• Assisting with escalations as requested by engineers.
• Providing technical support and guidance.
• Providing internal training for the network engineers.
• Participating in the development and introduction of advanced services for the network, which involves research and testing.
• Performing on-going analysis of network and services.
• Collaborating with other groups within the company.
• Keeping abreast of developments within relevant technology spaces.
• Preparing and maintaining documentation.

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Job Description

We Want You:

• Are you ready to lead the charge in protecting BETSoftware’s digital realm? We’re on the lookout for a Security Operations Lead to join our dynamic team in Durban. In this pivotal role, you will spearhead the defense against cyber threats, coordinate incident response efforts, and guide your team through investigations and threat reporting. Your expertise will drive system security compliance and remediation strategies. If you’re passionate about cybersecurity and ready to make a difference, apply now and be a part of our innovative team.

You Bring:

• Experience as a Senior Security Analyst leading a team.
• Experience with Security Operations Centre, network event analysis and/or threat analysis.
• Experience working as an Incident Responder.
• Knowledge of various security methodologies and technical security solutions.
• Experience analysing data from cybersecurity monitoring tools.
• Ability to analyse endpoint, network, and application logs.
• Experience tuning and/or configuring SIEM and vulnerability tools.
• Knowledge of common Internet protocols and applications

Desirable:

At least one recognised security certification:

• Certified Ethical Hacker (CEH)
• CompTIA Security+
• Certified Information System Security Professional (CISSP)
• Certified Information Security Manager (CISM)
• Scripting experience in Linux or PowerShell preferred
• Bachelor’s degree in Computer Science, Information Technology or equivalent experience.

What You’ll Do:

• Provide leadership to Security Operations Centre analysts.
• Drive use cases within all the relevant products and teams to ensure constant refining of alerts and logging of events across the BET Group.
• Provide security monitoring and incident response of cyber security events in a highly available Security Operation Centre (SOC) that supports internal and external customers.
• Respond to cyber security incidents and provide analysis and trending of security log data from security devices and relevant security tools.
• Monitor and analyse Security Information and Event Management (SIEM) alerts to identify security issues for remediation and investigate events and incidents.
• Monitor all security logs and events.
• Provide proactive “threat hunting” to detect incidents.
• Tune rules and thresholds to improve fidelity of alerts.
• Prepare reports of analysis and results to provide briefings to management and exec.
• Provide Incident Response support when analysis confirms actionable incident.
• Investigate, document, and report on information security issues and emerging trends.
• Mentor junior staff and interns.

Team management:

• Ensures the team is appropriately resourced and members are equipped with the requisite skill required for both current and future projects.
• Support and/or develop a training and career development plan for each team member.
• Collaboratively works with team members to set performance goals and measures.
• Conducts regular performance discussions with the team to facilitate a culture of growth.
• Facilitates mentoring and coaching as required.
• Oversees all aspects of the team by facilitating and resolving issues through effective problem solving and communication skills.
• Maintain a current and future skill matrix for the team.
• Create a culture for teams that are aligned to the platforms and BET values.
• Manage Team Members from a disciplinary perspective, ensuring HR is adequately informed of any disciplinary matters.
• Assist with investigations and the management of disciplinary hearings as needed.
• Manage the team's time and attendance, ensuring that reports are updated and prompt feedback is provided to the Time and Attendance team.

go to method of application »

Job Description

We Want You:

• Are you ready to lead the charge in protecting BETSoftware’s digital realm? We’re on the lookout for a Security Operations Lead to join our dynamic team in Durban. In this pivotal role, you will spearhead the defense against cyber threats, coordinate incident response efforts, and guide your team through investigations and threat reporting. Your expertise will drive system security compliance and remediation strategies. If you’re passionate about cybersecurity and ready to make a difference, apply now and be a part of our innovative team.

You Bring:

• Experience as a Senior Security Analyst leading a team.
• Experience with Security Operations Centre, network event analysis and/or threat analysis.
• Experience working as an Incident Responder.
• Knowledge of various security methodologies and technical security solutions.
• Experience analysing data from cybersecurity monitoring tools.
• Ability to analyse endpoint, network, and application logs.
• Experience tuning and/or configuring SIEM and vulnerability tools.
• Knowledge of common Internet protocols and applications

Desirable:

At least one recognised security certification:

• Certified Ethical Hacker (CEH)
• CompTIA Security+
• Certified Information System Security Professional (CISSP)
• Certified Information Security Manager (CISM)
• Scripting experience in Linux or PowerShell preferred
• Bachelor’s degree in Computer Science, Information Technology or equivalent experience.

What You’ll Do:

• Provide leadership to Security Operations Centre analysts.
• Drive use cases within all the relevant products and teams to ensure constant refining of alerts and logging of events across the BET Group.
• Provide security monitoring and incident response of cyber security events in a highly available Security Operation Centre (SOC) that supports internal and external customers.
• Respond to cyber security incidents and provide analysis and trending of security log data from security devices and relevant security tools.
• Monitor and analyse Security Information and Event Management (SIEM) alerts to identify security issues for remediation and investigate events and incidents.
• Monitor all security logs and events.
• Provide proactive “threat hunting” to detect incidents.
• Tune rules and thresholds to improve fidelity of alerts.
• Prepare reports of analysis and results to provide briefings to management and exec.
• Provide Incident Response support when analysis confirms actionable incident.
• Investigate, document, and report on information security issues and emerging trends.
• Mentor junior staff and interns.

Team management:

• Ensures the team is appropriately resourced and members are equipped with the requisite skill required for both current and future projects.
• Support and/or develop a training and career development plan for each team member.
• Collaboratively works with team members to set performance goals and measures.
• Conducts regular performance discussions with the team to facilitate a culture of growth.
• Facilitates mentoring and coaching as required.
• Oversees all aspects of the team by facilitating and resolving issues through effective problem solving and communication skills.
• Maintain a current and future skill matrix for the team.
• Create a culture for teams that are aligned to the platforms and BET values.
• Manage Team Members from a disciplinary perspective, ensuring HR is adequately informed of any disciplinary matters.
• Assist with investigations and the management of disciplinary hearings as needed.
• Manage the team's time and attendance, ensuring that reports are updated and prompt feedback is provided to the Time and Attendance team.

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Job Description

We Want You:

• Are you a dedicated professional with a passion for excellence and a drive for quality? BET Software is excited to invite you to lead our team as the Head of Quality Assurance. In this pivotal role, you will provide strategic direction to our QA Managers, overseeing the Quality Assurance department and staff. You will be responsible for developing, implementing, and maintaining a robust system of quality and reliability testing for our products and development processes. Your strategic thinking and planning will ensure that quality is integrated throughout the entire product development life cycle. As Head of QA, you will champion the delivery and maintenance of automated scenarios and frameworks, collaborating closely with the DevOps team to define optimal solutions. If you’re ready to make a significant impact and be part of our exciting journey to success, apply now.

You Bring:

Qualification and Experience

• Bachelor's degree in computer science, Quality Management, Software architecture, and ISTQB Advanced.
• QA Management experience across multiple projects/products, offshore and in-house.
• Strong leadership and technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment.
• Proven track record of building QA teams, managing the teams and large/complex activities and processes, while providing direction to the QA teams.
• In-depth experience in providing regular mentorship and coaching to the QA team members, with proven success stories of the team manual and automation efforts, in the people- and results-oriented.
• Be an advocate of Quality Assurance, Continuous improvement, and innovation within the industry, adopting and implementing best practices to shape the organisations QA processes and strategies.
• Minimum of 10-12 years hands-on experience in Quality Assurance/Testing with a minimum of 5 years managing development/quality-focused Teams.
• Demonstrated experience in the implementation and management of quality assurance processes on a company’s global scale.
• Business Management degree (advantageous).

What You’ll Do:
Quality Management:

• Defines QA strategy, approach and execution in product development and delivery with the goal to ensure product quality.
• Directs and develops a Quality management framework/system, that identifies and set appropriate quality standards, processes and parameters for reliable product delivery according to required specifications and Project deliverables.
• Leads and directs the QA leadership team, by providing leadership and technical expertise within the Testing Framework, over the functional and Automation disciplines.
• Monitoring of all QA activities, test results, defects and incidents to identify areas of improvement and take the necessary steps to implement identified opportunities for efficiencies.
• Focus on continuous QA improvements including the usage and adoption of best practice and industry appropriate testing tools, test techniques and test automation.
• Monitor and ensure proper usage and management of all available tools and necessary test devices to gain maximum benefit of the QA effort.
• Gather and present the related testing metrics and deliver-oriented results to key stakeholders and the executive team.
• Be an escalation point for all matters relating to quality assurance and testing and operate as the primary contract for the QA teams.

Delivery Management:

• Develops and maintains a working knowledge of business processes supported by software systems/products.
• Working with various heads of departments (HOSD’s, PMO Lead, Product Delivery Management Development, Product and Operations)) teams and team members in being accountable to develop and execute on QA strategies to meet and exceed team and organisational quality goals.
• Recruits and develops quality assurance Team Members.
• Ensures the team is appropriately resourced and members are equipped with the requisite skill required for both current and future projects.

Team Management:

• Manages direct and indirect reports.
• Participate in interviews, induction, training and performance evaluation of the Senior QA levels, and below where required.
• Handles discipline and termination of employees in accordance with company policy.
• Collaboratively works with team members to set performance goals and measures and conducts regular check-ins that are timely and constructive.
• Facilitates mentoring and coaching as required.
• Facilitates change management due to changing situations/organisational/marketing requirements.

Resourceful and Improving:

• Generates new ideas and challenges the status quo, takes risk, supports change and encourages innovation.
• Identifies opportunity to create new ideas and innovate or improve efficiencies wherever possible.
• Is open to criticism and identifies areas for improvement of self and team or process.
• Explains challenges when faced with conflicting instruction.

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Job Description

We Want You:

• Join our innovative team in Durban as an InfoSec Technical Lead. We’re searching for a passionate leader to guide our team in safeguarding against cyber threats. In this role, you’ll lead investigations, identify and report on security events, coordinate incident response efforts, and develop remediation strategies. Your expertise will drive system security compliance and ensure comprehensive documentation and client reporting. If you have the skills and drive to excel in this role, apply now and make a significant impact with us.

You Bring:

Advanced technical knowledge and understanding of:

• Windows Server OS Platform
• Linux Server Platform
• Cloudflare
• Azure
• LAN Services AD, DHCP, DNS
• VPN/ZTNA Technologies
• Networking Fundamentals
• Firewalling
• VMware/Virtualisation Stacks
• Enterprise EDR
• Email Security
• Endpoint Management

Desirable:

At least one recognised security certification:

• Certified Ethical Hacker (CEH)
• CompTIA Security+
• Certified Information System Security Professional (CISSP)
• Certified Information Security Manager (CISM)

What You’ll Do:
Technical Output

•  Ensuring Security Architecture principles.
• Provide technical leadership for all information security platforms for the BET group.
• Troubleshooting issues related the wide breath of Security tools and controls.
• Planning and designing in the InfoSec team.
• Develops and manages the group’s overall approach to data security and information protection.
• Align standards, frameworks and security with overall business and technology strategy.
• Design’s security architecture elements to mitigate threats as they emerge.
• Defines, implements, and maintains corporate security policies.
• Leads on the identification of data security and information protection risks across the organisation.
• Leads and facilitates organisational training and communications around data security and information protection issues.
• Oversee and directly participate in the installation, configuration, and management of information security technologies.
• Develops strategies to respond to and recover from a security breach.
• Setting up, implementing, and reviewing operational procedures.
• New projects and documentation hand-over.
• Planning and liaising regarding network upgrades.
• Supporting the development, management, and configuration of Security monitoring tools.
• Assisting with escalations as requested by engineers.
• Providing technical support and guidance.
• Performing on-going analysis of security posture.
• Collaborating with other groups within the company.
• Keeping abreast of developments within relevant technology spaces.
• Preparing and maintaining documentation.

Team management:

• Ensures the team is appropriately resourced and members are equipped with the requisite skill required for both current and future projects.
• Support and/or develop a training and career development plan for each team member.
• Collaboratively works with team members to set performance goals and measures.
• Conducts regular performance discussions with the team to facilitate a culture of growth.
• Facilitates mentoring and coaching as required.
• Oversees all aspects of the team by facilitating and resolving issues through effective problem solving and communication skills.
• Maintain a current and future skill matrix for the team.
• Create a culture for teams that are aligned to the platforms and BET values.
• Manage Team Members from a disciplinary perspective, ensuring HR is adequately informed of any disciplinary matters.
• Assist with investigations and the management of disciplinary hearings as needed.
• Manage the team's time and attendance, ensuring that reports are updated and prompt feedback is provided to the Time and Attendance team.