Jobs Vacancies at Normet

Responsibilities:

• Management of Normet Distributors
• Achieving results through Distributors
• Actively identify and target new business/sales opportunities. Manage the sales cycle and lead the sales and market development activities to promote growth of the Normet business for assigned accounts and territories
• Deep understanding of the customer and their business to facilitate value development. Effectively communicate with customers. Educate customers on new products and product enhancements. Accurately articulate and present product features and benefits
• Foster and grow the appropriate business relationships both internally and externally to ensure high customer satisfaction.  Acting as a channel for distribution of customer information to relevant parts of Normet’s organisation and on the other hand information from Normet towards the customer’s organization via our Distributors and directly
• Interpret and manage key financial result areas, i.e. revenues, volume, margins, days sales outstanding and forecasting
• Maintain Account Plans and CRM
• Create and implement account plans that are well aligned with the business strategy. Development of strategic plans for the account to expand Normet’s business with the customer
• Drive strategy within the account and making sure the strategy is being delivered
• Long-term, cross-functional relationship building within customer’s organisation to enable implementation of account business strategy
• Management of a multi-functional and multinational team (Account Team) without line management responsibilities
• Represent Normet at trade shows, conferences, and at local industry associations
• Work in partnership with the Technical team to service key accounts and prospect for new accounts
• Develop on-going market intelligence and research to provide for the introduction of new products and keep abreast of competition
• Collaborate with team members from other geographies to service global multinational customers

Experience:

• Experience in the area of Account and Customer Relationship Management
• Highly developed and mature influential negotiation, communication and presentation skills at all levels in the organization including executive level
• Must be able to demonstrate experience (with examples) of the following:
• Large Account Management track record highlighting successes and failures
• Using Account Management software and or CRM software
• Strong business sense
• Strategic thinking
• Business and industry understanding
• Driving for results
• Decision making
• Influencing and leading change
• Planning and organizing
• Managing performance
• Good managerial and leadership skills

Qualifications and skills:

• Qualification in Engineering and/or Business Management
• At least 2 years selling experience in Mining Services environment and minimum of 5 years underground Mining industry experience or exposure
• Good presentation, interpersonal and negotiation skills,
• Excellent communication skills to deal with technical and commercial discussions with customers
• Good data analysis and planning skills
• High energy, team player and capability of working under pressure
• Self-motivated, initiative, open-minded, and detail-oriented
• Fluent in English
• Willing and able to travel 50% of the time
• Tactical and strategic thinking and business acumen
• Strong negotiation and presentation skills
• Excellent interpersonal abilities and a strong drive for results
• Demonstrated successes in implementing new product, solution, technology and value selling programs
• Experience in working in a matrix organization and exposed to regional or global team will be a plus. Ability to understand global strategy and localize the strategy to regional characteristics
• Proficient in MS Office tools (Word, Excel, PowerPoint, etc)

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• We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine. 
• Provide support to the newly established Normet Drc in terms of admin, supply and sales in the Drc
• Come and share your courage to shine with us!
• We are NORMET, a passionate team of over 1,700 professionals with a global reach and a Nordic heart – on a mission to be Defining The Future Underground. ​
• Together with our customers, we have courage to lead the way in sustainable underground mining and tunnelling by building the safest places underground.​
• We explore and deliver continuous improvement to underground construction and mining processes for increased safety, productivity and profitability. ​
• We are committed to solving the toughest challenges and to create lifetime value, while first and foremost caring for the welfare of people and the environment. ​
• Through our innovation, our own technologies and complete solutions, ​we are shining a light to the future of our industry.​
• This is why we are trusted by our customers and growing fast: as the daring company who cares for every individual in our winning team, on our one and only planet.​

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Objectives of this role

• Strategize, implement, and oversee processes for increased productivity and growth of the aftermarket business
• Design and monitor operational programs that achieve organizational objectives
• Manage employee activities, providing suitable resources
• Establish and grow relationships with relevant partners
• Establish cost parameters and manage overall P&L for company
• Develop and maintain plan for forecasting, targeting, and attaining sales
• Foster good relationships with key customers
• Ensure service delivery competence

Responsibilities

• Supervise employee productivity and provide internal processes for improved efficiency while adhering to legal guidelines in countries where we operate
• Provide data analytics of sales, distributors, and partners to relevant management teams
• Work with co-managers to develop long-term strategic initiatives
• Create and maintain rolling thirteen-month plan for forecasting, targeting, and attaining sales
• Participate in development of competitor analyses and pricing strategy
• Support customer-facing operations, including aftermarket sales, marketing, and public relations
• Implement HSEQ initiatives to ensure long term sustainability
• Service center profitability

Required skills and qualifications

• Five or more years of experience in a service business and supply chain management in the Mining Services sector as a senior manager
• Experience in developing and implementing business strategy
• Strong ability with financial and budgetary processes
• Superior leadership skills, with focus on employee coaching and development
• Up-to-date knowledge of relevant industry trends

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in supply chain, industrial engineering management, or related field
• A suitable qualification in Mining and/or Engineering
• Experience in mining services in the capacity of supply chain and/or logistics