Job Vacancies at GVI

About the role

• We are seeking a Junior Salesforce Administrator to join our team and help maintain and support our Salesforce platform. The ideal candidate will have experience with Salesforce administration and a strong understanding of the Salesforce platform.

Role and responsibilities

• Assist with daily administration tasks of the Salesforce platform
• Manage user accounts, roles, and profiles
• Assist with data management, including data imports and exports
• Work with teams to understand their needs and configure Salesforce to meet those needs
• Migrate obsolete workflow and process builder processes to Flows
• Create, modify and edit reports and dashboards to meet team reporting requirements
• Collaborate with the IT team to troubleshoot technical issues and implement solutions
• Stay current with Salesforce releases and make recommendations for platform enhancements

About you

• If you are detail-oriented, people-focused, purpose-driven, and you have a great sense of humour, we want to meet you. As an organisation, we know that welcoming a broad range of people with unique identities makes us a more powerful workforce and we are committed to evolving our diversity, equity and inclusion practice.

Professional skills and experience 

• 1-2 years of experience with Salesforce administration
• Strong understanding of the Salesforce platform, including experience with custom objects, fields, formulas, flows, and validation rules
• Excellent communication and collaboration skills
• Ability to work independently and as part of a team.

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Role and responsibilities

This role has 3 goals:

Field recruitment specialist: 

• Become the field expert with recruitment: research and suggest best advertising platforms for unique roles, place successful candidates in a timeous manner 

Field onboarding and compliance:

Once the successful candidate is signed on, responsible for getting the new employee into the field effectively. This includes:

• Introduce to, and assist Field Support Manager with pre-departure training/insurance enrolment 
• Liaise with relevant Program Manager for visa/travel logistics and assist new employee to arrive in-country effectively 
• Ensure new employee has completed new starter forms 
• Ensure new employee has all documentation uploaded to BamboooHR & is compliant on all fronts (criminal check, passport, contract, new starter forms, certifications. etc) 
• Log ticket with IT for relevant system setup (Skype, email, etc.)
• Check in 1-week post arrival to close the loop 
• Ensure ongoing compliance of field documentation

Field people representative: 

• Attends relevant field meetings and feeds necessary info back to People team efficiently, working collaboratively to find necessary solutions 
• Meets with Program Managers initially to understand each hub’s individual staffing conditions on base, and then bi-monthly to understand up to date hub’s people-related needs/conditions

About you

• If you are ambitious, purpose-driven, and you have a great sense of humour,  we want to meet you. As an organisation, we know that welcoming a broad range of people with unique identities makes us a more powerful workforce and we are committed to evolving our diversity, equity and inclusion practice.

Required professional skills and experience:

• Minimum 3+ years experience in global recruitment and HR - ideally working in the tourism industry 
• Experience working for a travel organisation that hires globally and/or relocates individuals to different locations is highly advantageous
• Tertiary education in a relevant field is also advantageous

Personal attributes:

• Outstanding interpersonal and communication skills (verbal and written) with the ability to connect with candidates and team members across the globe
• Effective team player with a growth mindset, and a strong desire to help people 
• Technologically savvy - with the ability to manage job ads across different digital platforms as well as learn new applications and software 
• Excellent attention to detail, with an innate ability to create and optimise processes for efficiency 
• High sense of urgency, with the ability to multitask, prioritise and organise yourself effectively 
• Flexible, adaptable self-starter who is proactive and always open to innovating and trying something new