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ADvTECH leads the private sector in the fields of education and resourcing, contributing meaningfully towards the sustainable development of human capacity in South Africa through the provision of education, training, skills development and career placement services. Our purpose is to ignite a life-long passion for continuous learning and personal career dev...
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Competencies :
- Communication Skills
- Organisational Skills
- Effective Classroom Management
- Open to Development
Minimum Qualification Requirements:
- B.Ed. Honours degree or an Honours degree in English or another Humanities/Arts/Social Science Honours or Postgraduate Diploma in Education (at NQF level 8) in IP/SP/FET/HE and;
- The undergraduate or postgraduate qualification must include a module on Teaching and Learning/Pedagogy and;
- The undergraduate qualification must include English as a major (up to third year level) or the Postgraduate Diploma in Education (NQF level 8) must include English as a didactic subject.
Minimum Work Experience Requirements:
- Teaching/lecturing experience in English at Intermediate Phase/Senior Phase/Further Education and Training band/Higher Education band is required.
- Note: Teaching experience does not include experience gained during Teaching practice / Work Integrated Learning / Intern work or being a Teaching assistant.
Working Conditions:
- Please note that this is an Independent Contractor role.
Application Response:
- Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews.
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Key Purpose Statement
- To create a learning experience to stimulate and grow individual talents and get children ready for formal schooling
- To implement and maintain a learning environment and culture that embraces future focused education and one in which students are motivated, inspired and challenged. Uses a range of relevant and recognized approaches to maximize the personal, physical and psycho-social development of every child
- To demonstrate strength of character, integrity and professionalism at all times.
- To develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community. To communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
- As a life long learner to continually undertake personal inquiry, reflection and action to inform their practice and understanding of teaching and learning and remain abreast of global education trends
Principal Accountabilities
Academic Delivery (35%)
- Keeps abreast of future focused educational trends in the Pre-primary Phase, Academics intentionally incorporating them into teaching and learning practices aligned with Crawford Pillars.
- Implements the school curriculum and other teaching strategies in planning for engaging, inspiring, relevant and differentiated learning locally and globally.
- Enriches the curriculum and teaching programme by making lessons more exciting through the use of, stimulating and engaging teaching practices and appropriate learning aids including technology.
- Prepares and ensures that the learning environments are supportive of the lessons
- Ensures the effective and efficient deployment of classroom support in order to enhance the teaching and learning taking place in the classroom.
- Collaborates, plans, liaises and reflects with other members of the learning community, regularly.
- Assists with additional offerings, duties, extra murals and events taking place at the school.
- Provides children with tailored, diffentiated learning material and gives individual support where necessary.
- Participates in, embeds and applies professional development tools, strategies and pedagogical approaches.
- Shows an ongoing commitment to “lifelong learning” and remains informed on current relevant practice and is readily available to attend appropriate development/training.
Academic Assessment and Reporting (20%)
- Assesses and records student’s progress (academic,social, emotional and other), continuously and systematically and keeps records up to date in the format required by the school, formulating an in depth knowledge of each student in the class
- Meets academic standards as defined by Central Academics and Crawford International Academic strategy
- Assesses and monitors student performance and progress, using data driven decision making and defines next steps in the personalised learning journey.
- Provides feedback and reports for parents, Principals and/or Academics Department throughout the year( STASY, Inquiry Units, Other)
- Participates in discussions around moderation of assessments being completed
Student Behaviour Management (15%)
- Manages student behaviour in the classroom by establishing rules, essential agreements and procedures as expected behaviours.
- Promotes personal, social, physical and emotional well-being of individual students, groups of students and across the entire school.
- Provides guidance and advice to students and parents/ guardians on educational and social matters pertaining to student’s well-being.
- Identifies students who may have barriers to learning and inform the appropriate people to initiate the next steps to support individual progress.
- Informs appropriate staff and parents regarding the support being offered and the action plan to be followed.
School Brand Ambassadorship (10%)
- Knows and demonstrates the Crawford International mission statement and embracing Crawford International DNA.
- Acts as a role model with regard to work ethic, attitude and professionalism, Embracing the Crawford International DNA
- Contributes to the sustainability and effective operation and management of the school, continuously.
- Assists with additional offerings, duties and extra murals, assemblies, devotions, and other events taking place across Crawford International. Attends and supports a range of school activities and events.
- Promotes the good reputation of the school and Brand both internally and externally and is readily available to market the school at Open Days, exhibitions etc
- Contributes to the professional development of new teachers / interns and student teachers/ interns as required.
- Submits articles for newsletters or School magazine/ yearbook, social media or other as requested.
Administration (10%)
- Adheres with requirements of timetabling and ensures its effective implementation in their classes.
- Plans for excursions by obtaining all the relevant approvals and liaises with service providers as necessary.
- Keeps and maintains the Crawford International learning space as dynamic learning environment.
- Where applicable, conduct inventory activities of consumables and equipment to monitor usage and ensure availability as required. Repair and replacement
- Prepares for and participates in Staff, Phase, and Grade meetings as required.
- Assist with compilation of budgets, annually and controlling of expenses thereafter.
- Advises Principal and management if substitution is required and assists with substitution as requested.
- Follows the annual and termly plans and advises if adjustments are required.
Health & Safety (10%)
- Actively observes and supervises children in playing and activity areas as appropriate.
- Applies medical support, as a first aid trained staff member, to as prescribed or as or when the medical condition/ situation requires action ensuring that any incidents are duly reported to Management and parents via the stipulated channels.
- Observes and scrutinises the classroom and playing areas for dangerous / hazardous objects or circumstances, removes/ tapes off hazards where possible and immediately reports safety issues to the school leadership team.
- Creates awareness of personal safety and social issues amongst students, continuously.
Competencies
- Demonstrated planning and organisation skills with superior detail orientation.
- Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
- A proven track record of managing professional relationships with maturity and high EQ
- The incumbent must present themselves professionally and in alignment with the brand message.
- Professional time management is a minimum requirement of the role.
- Demonstrated evidence of the ability to think critically and problem solve appropriately.
It is expected that if Educators are interested in growing their management and leadership competence, they will become proficient in the following competencies:
- Commercial Aptitude - Understanding the bigger picture and all the facets incorporated into leading a school.
- Strategic Thinking - Ability to create strategic plans that sets the school up for a sustainable future.
- Execution - Understanding how to translate strategic plans into day-to-day executable activities.
- Customer Orientation - Patience and understanding of what parents and students want and need, and how best to facilitate these.
- Collaborative Relationships - Respect for peers and the ability to build collaborative partnerships with other senior leaders, vendors, suppliers and customers.
- Decision Making - Ability to make data-rich, informed decisions, and proactively taking advantage of opportunities as they arise.
- Capability Building - Ability to coach and provide feedback and guidance. The ability to actively develop others and have difficult conversations as needed.
- Performance Leadership - Unites people behind a strong vision and leads the team in executing on goals and achieving stretch objectives.
- Interpersonal Effectiveness - Aware of how their actions impact others’. Ability to influence others and build relationships.
Minimum Qualification
- Post Matric Certificate (NQF level 5) in ECD for Grades 0000-000
- Degree (NQF level 6) in ECD or B. Education (Foundation Phase)
- PGCE for degrees deemed suitable for a Pre-Primary teacher viz. Psychology
- Valid SACE certificate
- Police Clearance
Desired Qualification
- Degree (NQF level 6) in ECD or B. Education (Foundation Phase)
Minimum Experience
- 2-5 years Teaching Experience.
- 1 year Teaching internship (at Principal’s discretion)
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Duties
- Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation.
They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching
- Computer and digital literacy
- First Aid
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Duties
- Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation.
They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
- Teacher performance reviews and supporting team professional development
- Monitoring academic processes including moderation
- Part of the school senior management team
Qualifications & Experience
- a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching
- Computer and digital literacy
- First Aid
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Duties and Responsibilities:
- To provide training and support to the academic staff (and students occasionally) to promote adoption and development of online mediation skills in on the LMS platform to enhance the student learning experience.
- As a member of the Academic team the Campus Educational Technologist's duties include: Supporting the Academic team and the student body to ensure they are able to participate in a blended learning environment. As well as collaborating with other Educational Technologists in the team: in planning, brainstorming and problem solving on Blended Learning matters and LMS issues, as well as providing support for each other due to leave, vacancy or capacity issues.
Support & Development of Lecturers on campus
- Design of the lecturer development process through the following:
- Analyse LMS analytics and facilitate feedback to lecturers.
- From LMS Analytics, ensure benchmarks are in place to improve lecturer LMS engagement.
- Provide input for peer reviews evidencing continuous Tech development plans.
- Implement training workshops for Independent Contractors (IC's) and permanent lecturers’ development on the LMS.
- Implement On-boarding training for new IC lecturers and permanent academics.
- Implement buddy-system to support new IC lecturers on campus.
- Engage and collaborate with the Ed Tech team, campus Academic team and National Educational Technologist to ensure a planned and effective training strategy.
Quality Assurance of EDTECH Experience on Campus.
- Assess effectiveness of LMS training for students across programmes.
- Evaluate the ability of students to log on, navigate and engage on the LMS.
- Assess level of progress made by lecturers on development plans and report on areas of improvement and risk.
- Evaluate effectiveness of workshop material for student support workshops (LMS, SafeAssign, etc.), and provide updated material where necessary, including material for the Knowledge Base Resource Centre on the LMS.
Promoting Online Engagement Culture on Campus.
- Implements and supports policies and The IIE Teaching and Learning (T&L) strategy regarding Ed Tech adoption.
- Assist in the management of change related to the educational technology strategy.
- Promote online engagement on campus by building communities of best practice.
- Adopts evidenced based decision making and planning.
- Drives uptake of contemporary developments in T&L for the lecturers with a focus on blended learning strategies.
- Supports T&L discussion on campus amongst peers through a range of mediums, focusing on the blended mediums but supporting the T&L drives.
Online Facilitation
- Lecture one module per semester. Facilitates 1 module per year for the Online Centre (optional).
EDTECH Development
- Keep up-to-date with current local and international industry benchmarks (in relation to teaching in Blended Learning environments), attending online courses (e.g. MOOCs, Conferences, etc.), training and reading material related to this.
Research & Scholarship
- The incumbant is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards The IIE’s Varsity College achieving its annual research output targets.
Competencies Required:
- Effective communication and organisational skills.
- Demonstrated ability to manage work and self proactively.
- Able to demonstrate a proven track record of effective teaching based on a reflective practice.
- Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance.
- High proficiency in educational applications that can be used with lecturers to promote a blended learning approach.
Minimum Qualification Requirements:
- Bachelor's Degree (B.Com, B.Ed. or BSc) with either Postgraduate Diploma/ Bachelor's Honours Degree (PGDip with IT related subjects in the curriculum, or PGCE or equivalent) or appropriate experience.
- Higher Postgraduate qualification (Med; MA; Mphil; PhD) ideal.
Minimum Work Experience Requirements:
- If no Postgraduate qualification, Minimum 2 years as Educational Technologist experience, and 1 year lecturing/teaching experience.
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Duties
- Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation.
They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching
- Computer and digital literacy
- First Aid
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Duties
- Educators in the Senior & FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation.
They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- 2-5 years Specialist subject teaching
- Computer and digital literacy
- First Aid
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Duties and Responsibilities:
Marketing Administration
- Accurate capturing of prospective student information, appointment forms and applications onto STASY and all applicable reports.
- Capturing all leads into the relevant campaigns (interest cards, Online applications, Online enquiries, walk-ins).
- Working co-operatively with the Head: Student Recruitment with respect to all database statistics for marketing reports i.e. (Presentation Trackers and all relevant sales reports).
- Responsible for all marketing stock and promotional materials.
- Ensuring that all interview rooms are stocked with appropriate marketing collateral.
- Assisting Students Advisors with all database administration and associated correspondence.
- Responsible for the integrity of data across all systems relating to the information for prospective students and applicants. Work closely with Sales Analyst to ensure reports balance and all information is accurately captured.
General Activities
- Provide support as needed for planning of events such as open days and career fairs etc.
- Calling to support the student recruitment team in peak periods, this includes database calling, as well as calling of interviews & applicants as required by the Head: Student Recruitment to support the Student Advisors.
- Any ad hoc duties as stipulated from time-to-time by the Head: Student Recruitment.
Competencies Required:
- Organisational and administration skills
- Communication and interpersonal skills
- High level of accuracy required in both typing and data capturing
- Microsoft Office - with a focus on excel at an intermediate level
- Problem Solving
Minimum Educational Requirements:
- Matric is essential
- Relevant 3 year Diploma/ Degree is recommended however not essential
Minimum Work Experience Requirements:
- 1 - 2 years Administration experience.
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Duties and Responsibilities:
Student Application & Admission Administration
- Collaborates with the campus student retention team to generate student admissions related queries.
- Follows up with the campus retention team for missing student information in order to finalise all student admissions related queries.
- Evaluates retention student admissions against the set admission criteria and communicates the appropriate outcomes.
- Liaises with the campus student retention team during the admission evaluation process and assessment.
- Escalates admission queries to the Senior Admission Officer and Office of the Registrar.
- Liaises with the campus Head Academic Operations on the management of declined admissions and expired offers
- Documents management and issuance of appropriate admission letters.
- Checks the accuracy of student registration information on an ongoing basis.
- Determines conditions associated with student admission and follows up on them thereafter.
- Determines the eligibility of the admittees onto academic programmes.
- Tracks student admissions through to registration.
- Reports on admission progress to the Senior Admission Officer and Head: Academic Operations
- Adheres to established service level agreements of the admissions process set by the organisation.
- Works with the Finance department on finance related issues of admission.
- Works with the Senior Admission Officer to ensure admission compliance for the campus.
- Works with the Academic Operations Manager on national admission projects.
Student Registration Administration
- Checks pre-requisites for 1st to 2nd semester
- Verifies registrations against the admission criteria
- Checks the accuracy of student registration information on an ongoing basis
- Manages the de-registration and transfer process, and thereafter sends to the Finance department for processing.
- Follows up on all outstanding documentation and uploads once received.
- Determines eligibility and captures academic credits.
- Determines maximum completion time and credit load of such registrations.
- Maintains student records for a period of two years before archiving the files in line with the data retention regulations of the Protection of Personal Information Act (PoPIA).
- Ensures compliance of international students from a document perspective.
- Adheres to the International Student Policy/Procedure and updates reports regularly.
- Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
- Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF)
- Tracks and monitors conditional admissions throughout the year such as one module outstanding / Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined.
- Adheres to the established service level agreements of the registration process set by the organisation.
- Drafts letters for current students such as; Proof of Registration letters, Travel letters, Medical Aid letters, Universities South Africa (USAF) letters, SAQA letters and Study Permit letters.
Graduation
- Determines eligibility of the graduation cohort including late graduation.
- Identifies and advises of any students who are graduating outside of their graduation year (exception graduates).
- Verifies student information for prospective graduates.
- Prepares Short Learning Programme (SLP) and Corporate offer certificates.
- Checks the graduation programme for sign off.
- Ensures that graduation timelines are met.
- Facilitates qualification certificate re-prints.
Ticket Management
- Processes assigned admission, graduation & registration tickets received face-to-face or via Assist
Reports & Other
- Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the Admission Centre
- Performs other ad hoc administrative and/or reporting duties as and when required
Competencies required:
- Superior interpersonal and communications skills
- Computer proficiency
- Planning skills
- Time management skills
- Deadline and results driven
- Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous
Minimum Work Experience Requirements:
- Minimum of 2 years administrative experience (ideally with admissions experience).
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Duties
- Foundation phase educators will create a learning experience to stimulate and grow individual talents and equip children with the requisite basic education skills in the areas of reading, literacy and numeracy amongst others.
They will need :-
- to be fully engaged in the co-curricular programme
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- an undergraduate degree (NQF level 6) in ECD or B. Education (Foundation Phase)
- A PGCE would be necessary if the degree is deemed suitable viz Psychology
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- Computer and digital literacy
- First Aid
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Duties
- Intersen phase Educators will be expected to establish and further extend students basic education foundations and to guide them toward developing abstract thought and successfully completing independent work across all the areas of their various curricula.
They will need :-
- to deliver future focused education in which students are motivated, inspired and challenged;
- to demonstrate strength of character, integrity and professionalism, at all times
- to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
- to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way
They will be accountable for the following specific areas of performance :-
- Academic Delivery
- Academic Assessment & Reporting
- Student Behaviour Management
- School Brand Ambassadorship
- Administration
- Health & Safety
Qualifications & Experience
- an undergraduate degree (NQF level 6) and PGCE or B. Education (Intermediate, Intersen or Senior Phase)
- Be flexible to teach in other areas
- Participation in the boys extramural curriculum is not negotiable
- SACE certification and a police clearance are requirements
- 2-5 years Teaching Experience
- Computer and digital literacy
- First Aid
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Position Overview:
- We are seeking a passionate and dedicated teacher to join our Early Childhood Development (ECD) program.
- The ideal candidate will have a strong background in early childhood education and a deep understanding of child development.
- The teacher will be responsible for creating a nurturing and stimulating environment that fosters the social, emotional, and cognitive development of young children.
Key Responsibilities:
- Develop and implement age-appropriate lesson plans that promote learning and development in children ages 3-5 years old
- Create a safe and supportive classroom environment where children can explore, play, and learn
- Provide individualized attention and support to students to help them reach their full potential
- Communicate regularly with parents and caregivers to share information about children's progress and development
- Collaborate with other teachers and staff to ensure a cohesive and well-rounded educational experience for all students
- Participate in professional development opportunities to stay current on best practices in early childhood education
Qualifications:
- NQF Level 5
- Previous experience working with young children in an educational setting
- Strong understanding of child development principles and practices
- Excellent communication and interpersonal skills
- Ability to work effectively as part of a team
- Patience, compassion, and a genuine love for working with young children
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Job Purpose:
- The call centre team leader is an integral part of ensuring successful student acquisition for all regions by leading and managing the call centre agents.
- The team leader is required to actively practice and promote the total marketing concept for the brand under the supervision of the Sales Manager.
- This includes providing training & retraining for new & existing call centre staff; and managing the sales targets of the call centre agents; and ensuring the agents effectively advise prospective students and promote courses correctly.
- The team leader is required to fill a supervisory role for approximately 80% of their time whilst the other 20% is still focused on sales activities such as prospective student consultations.
Duties & Responsibilities:
Ensuring a Student-Centric Environment & Culture
- Measure Customer Satifaction Scores (CSAT) and track improvements.
- Identify skills gaps affecting service quality and implement targeted training.
- Conduct regular customer experience surveys and implement feedback improvements.
- Develop and implement service excellence initiatives for call centre operaters.
- Ensure response and resolution times align with service level agreements (SLAs)
Student Number Growth & Brand Positioning
- Drive student enrolment growth by ensuring high-performing sales teams.
- Monitor and analyse sales trends to refine strategies.
- Ensure consistent team training.
- Implement a recognition and rewards program to boost motivation.
- Facilitate team-building initiatives to foster a high-performance culture.
Talent Development & Retention
- Assist Digital Specialist and Social Media Specialist to manage and report on campaigns.
- Conduct performance management training for team members.
- Ensure retention and development of high-calibre staff aligned with RC’s goals.
- Provide structured coaching and mentoring programs for team members.
- Implement a recognition and rewards program to boost motivation.
- Facilitate team-building initiatives to foster a high-performance culture.
Technology & Data-Driven Insights
- Oversee the digitisation of the campus telephone system for enhanced monitoring.
- Utilise data insights to track employee and operational performance.
- Implement call monitoring and feedback tools to improve service quality.
- Regularly assess CRM system efficiency and suggest improvements.
- Ensure seamless integration of data analytics into decision-making process.
Operational Efficiency & Compliance
- Ensure compliance with student data protection regulations.
- Improve call centre efficiency through best practices and process automation.
- Establish and maintain standard operating procedures (SOPs) for call handling.
- Monitor and reduce call abandonment rates.
- Enforce policies for handling complaints and escalations effectively.
Minimum Requirements:
Qualifications
Minimum
- National Diploma (NQF Level 6) qualification in Marketing, sales or similar
Advantageous
- Certificate in Sales/Contact Call Centre Management
Experience
Minimum
- 3-5 years Sales experience in a target driven environment.
- 1-2 years Supervisory experience
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Duties and Responsibilities:
Presentation Target
- Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.
- The ability to deliver a great presentation to potential students is crucial.
- Distribute marketing materials and interact with students to generate interest and enquiries.
- Represent our brand at career expos and other stakeholder events.
- Achieve monthly presentation targets as per school priorities.
Database Collection
- Meet monthly targets for collecting school databases to expand our reach.
Interview Target
- Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
- Follow up on online applications, ensuring proof of payments and scheduling appointments.
- Provide prompt responses to online and telephonic enquiries.
- Conduct interviews following an established script, building rapport with students and parents.
- Achieve individual targets for weekly, monthly and annual interviews.
Application Target
- Assist students with the online application process during interviews, securing applications on the spot.
- Follow up with unpaid online applications and ensuring payment is completed.
- Conduct regular calling campaigns to convert interviews into applications.
- Drive application acceptance and pre-registration fee payment.
- Achieve individual targets for weekly, monthly and annual applications.
Registration Target
- Support the campus by converting applications to registrations to achieve the annual campus registration target.
Administration and Reporting
- Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
- Ensure interview forms are completed correctly and applications have valid supporting documentation.
- Update relevant systems and reports as required by the Head: Student Recruitment.
Competencies Required:
- Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
- The ability to deliver a compelling presentation at schools is crucial.
- Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
- Excellent time management skills to handle multiple tasks and work under pressure.
Minimum Requirements:
- National Diploma (NQF6) with 3 years sales experience (preferred) OR,
- Alternatively, minimum of National Senior Certificate (or equivalent) with 5 years sales experience.
go to method of application »
Duties and Responsibilities:
Presentation Target
- Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.
- The ability to deliver a great presentation to potential students is crucial.
- Distribute marketing materials and interact with students to generate interest and enquiries.
- Represent our brand at career expos and other stakeholder events.
- Achieve monthly presentation targets as per school priorities.
Database Collection
- Meet monthly targets for collecting school databases to expand our reach.
Interview Target
- Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
- Follow up on online applications, ensuring proof of payments and scheduling appointments.
- Provide prompt responses to online and telephonic enquiries.
- Conduct interviews following an established script, building rapport with students and parents.
- Achieve individual targets for weekly, monthly and annual interviews.
Application Target
- Assist students with the online application process during interviews, securing applications on the spot.
- Follow up with unpaid online applications and ensuring payment is completed.
- Conduct regular calling campaigns to convert interviews into applications.
- Drive application acceptance and pre-registration fee payment.
- Achieve individual targets for weekly, monthly and annual applications.
Registration Target
- Support the campus by converting applications to registrations to achieve the annual campus registration target.
Administration and Reporting
- Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
- Ensure interview forms are completed correctly and applications have valid supporting documentation.
- Update relevant systems and reports as required by the Head: Student Recruitment.
Competencies Required:
- Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
- The ability to deliver a compelling presentation at schools is crucial.
- Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
- Excellent time management skills to handle multiple tasks and work under pressure.
Minimum Requirements:
- National Diploma (NQF6) with 3 years sales experience (preferred) OR,
- Alternatively, minimum of National Senior Certificate (or equivalent) with 5 years sales experience.
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Job Summary:
- We are seeking a highly qualified and experienced Mathematics and Natural Sciences Teacher to join our team at Elkanah House High School. The ideal candidate will be passionate about teaching, have a strong knowledge of mathematics and natural sciences concepts, and be able to create engaging and interactive lessons to inspire and educate students.
Responsibilities:
- Develop and implement lesson plans that meet the needs of students with varying levels of understanding
- Teach mathematics and natural sciences courses to students in a clear and engaging manner
- Assess student learning through tests, quizzes, and projects
- Provide feedback to students on their progress and areas for improvement
- Collaborate with colleagues to develop interdisciplinary lesson plans and projects
- Participate in faculty meetings and professional development opportunities
- Communicate effectively with students, parents, and colleagues
Qualifications:
- Bachelor’s degree in Mathematics, Natural Sciences, or related field (Master’s degree preferred)
- Teaching certification in Mathematics and Natural Sciences
- Minimum of 3 years of teaching experience in a high school setting
- Strong knowledge of mathematics and natural sciences concepts
- Ability to create engaging and interactive lessons that cater to diverse learning styles
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work collaboratively with colleagues and students
- Commitment to ongoing professional development
- S.A.C.E accredited
Method of Application
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