Latest Job Opportunities at Capitec Bank

Purpose Statement

• To support with the day to day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions. 

Experience

Minimum:

• At least 5 years, of which 1 year should have been spent in the Business Banking environment. 
• Experience in preparing and motivating Credit applications is essential

Qualifications (Minimum)

• Diploma in Commerce or Banking

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Banking or Commerce

Knowledge

Minimum:

• The features, benefits and value propositions of respective company product/service offerings. 
• General banking practices and procedures.
• Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market 
• Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. . 
• The Financial Intelligence Centre Act (FICA). 
• Administration processes and procedures pertaining to Business Banking transactions.
• Client relationship management and service principles.

Ideal:

• Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
• Capitec/Business Bank systems and processes

Skills

• Communications Skills
• Negotiation skills
• Problem solving skills
• Analytical Skills
• Planning, organising and coordination skills

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Purpose Statement

• To be Developed

Experience

• To be Developed

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

• To be Developed

Skills

• Communications Skills

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What you will be doing

• Lead multiple technical teams in delivering the full product lifecycle, from features to support and maintenance, while driving continuous improvements in efficiency, optimization, innovation, and team development.

Minimum Experience

• Bachelor's degree in commerce or information technology - Computer Science
• Functional knowledge particular to the product (e.g. Credit or App)
• People management and development practices and principles
• Stakeholder management
• Budgeting and accounting principles
• Business analysis and design
• Project Management principles and methodologies 
• At least 5 years’ experience in software development management
• Systems Development Life Cycle (SDLC)

Experience of:

• leading and working in an agile development environment
• crafting roadmaps
• managing a budget
• using technical skills to support and guide a technical team
• to establish priorities and successfully manage deliverables
• utilizing communication and relationship management skills to engage with stakeholders
• using leadership to influence in other areas.

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Purpose Statement

• To support the vision and strategy and enhance the capability of the organisation through the development and implementation of business process architecture solutions and requirements.
• Primary Focus: (1) To provide business process architecture and requirements at enterprise level for various Capitec Business Units, (2) to support new revenue growth initiatives and (3) to drive continuous improvement post implementation of projects through business unit operationalisation in order to track achievement of business benefits to deliver on strategic and business level objectives.
• Secondary Focus: Translate business needs emanating from projects, new ideas or system changes into business requirements for developing/buying IT systems.  Developing change management plans, project plans and designing of policies/procedures/performance measures.

Experience

Minimum:

• 10 years of enterprise wide, complex analytical, business design, development, improvement and/or product design.
• Experience in Six Sigma, Lean, TOC, Business Improvement, Agile

Ideal:

• Translating corporate strategies and objectives into initiatives and/or projects
• Initiation and implementation of projects with the goal to improve performance through business process improvements
• Initiation and implementation of revenue growth initiatives
• Initiation and implementation of continuous improvement capability"

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Information Technology or Engineering - General

Knowledge

Minimum:

• Lean way of work principles
• Business Change Life Cycle and change management principles 
• System Development Life Cycle
• Project Management Lifecycle and methodologies  Agile Way of Working Practices   
• Quality Management 
• Risk & Issue Management 
• BABOK, SOA,TOGAF, ARCHIMATE
• Developing a business case
• Client experience / client journey mapping
• Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production)
• Process Simulation Modelling
• Financial Modelling
• Banking transactional processes
• Management Operating System best practices
• Supply chain methodologies
• Incident management and workflow methodologies
• Legal frameworks
• Commercial model development
• Operating model development
• Business architecture development
• Product development framework
• Transformational management principles

Skills

• Communications Skills
• Strategic Thinking Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Presentation Skills
• Facilitation Skills
• Business Process Modelling skills (IDEF-0, Financial Modelling, Enterprise Architect, BPMN, etc.)
• Planning, organising and coordination skills
• Commercial Thinking Skills

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Purpose Statement

• To manage clients (many-to-many basis) by providing excellent client service which aims to retain and optimise client value whilst attracting new clients to ensure future client growth.

Experience

Minimum:

• 2 years plus previous experience within Business Banking environment 

Ideal:

• Sales, features, benefits and value propositions of products & services 
• Administration of processes and procedures pertaining to Business Banking transactions
• Client Service experience 

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational in Grade 12 National Certificate

Qualifications (Ideal or Preferred)

• Diploma in Accounting - Financial Accounting or Business Management

Knowledge

Minimum:
Knowledge and understanding of:

• Business banking environment including features, benefits and value propositions of products & services
• General banking practices and procedures. 
• Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. 
• The Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
• Administration processes and procedures pertaining to Business Banking transactions.
• Client relationship management and service principles.

Ideal:
Knowledge and understanding of:

• Capitec Business Bank products and services
• Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
• Capitec/Business Bank systems and processes

Skills

• Communications Skills
• Administration Skills
• Planning, organising and coordination skills
• Problem solving skills
• Interpersonal & Relationship management Skills
• Attention to Detail

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Purpose Statement

• The level II Software Engineer plays an integral part in a cross-functional team dedicated to the full software development lifecycle, from concept, to development to deployment and ultimately operating of each product. At this level, Software Engineers are responsible to design, develop, test, deploy, maintain and enhance software systems and applications based on specifications, while adhering to established standards. They translate requirements from the business or technical analyst and actively participate with the delivery team in design and problem-solving.
• The Back-end Software Engineer plays a crucial role in building solutions that offer optimum performance, reliability, and scale. They are responsible for writing and testing code for the development of the server-side components that power the application's functionality

Education (Minimum)

• Grade 12 National Certificate / Vocational

Education (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology

Knowledge and Experience

Experience:

• 3+ years’ proven experience in back-end software development, project delivery and implementation (in relevant development technologies/language). Experience with back-end frameworks and technologies

Knowledge: 

• Is able to apply advanced knowledge of the following:
• IT systems development processes (SDLC)
• Application development
• Advanced programming concepts
• Advanced algorithms and data structures
• Design Patterns
• Version Control
• Testing practices
• Database systems and query optimization (e.g., SQL, NoSQL).
• RESTful API design and integration.
• Cloud computing platforms and services (e.g., AWS, Azure).
• Advanced Microservice and event driven architectures
• Deployment using kubernetes and containerisation

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills

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Purpose Statement

• To contribute to the design and development of new applications / systems to meet the business requirements of the data platform environment. 
• To analyse business or system requirements and build and enhance the data platforms.
• To participate in and provide input to the Architect during the compilation of solution design documentation for new and existing data platforms.        

Education (Minimum)

• A relevant degree in Information Technology or Data Analysis

Education (Ideal or Preferred)

• A relevant degree in Data Engineering

Knowledge and Experience

Minimum:

Experience:

• At least 6 years’ proven experience within management information systems (MIS) | data warehousing |  data transformation information systems / systems analysis together with a relevant 3 year tertiary qualification 

OR

• At least 6-8 years’ proven experience within management information systems / system analysis

Proven experience in:

• Working in a cloud environment.
• Data storage and access technologies
• Testing methodologies
• Mentorship
• Quality assuring work of others

Knowledge:

• IT systems development processes (SDLC)
• Data pipelines
• Rational database system and / or cloud data warehousing and / or big data frameworks 
• Dimensional modelling
• Standards and governance
• Testing practices 
• People leadership practices and principles
• Quality assurance practices and processes

Ideal:

Experience:

• Experience working in an AWS environment as well as with AWS Technologies and Azure
• Orchestration technologies
• Data modelling

Knowledge:

• Data architecture (technical design and implementation processes)
• Banking systems environment
• Banking business model
• Best practices for Quality Assurance (QA)  

Skills

• Analytical Skills
• Communications Skills
• Decision making skills
• Interpersonal & Relationship management Skills
• Problem solving skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

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Purpose Statement

To optimise credit intelligence performance, and minimise credit risk through: 

• Independently conducting complex quantitative data analysis and delivering analytical output that will enable insights and inform business decision making. 
• Proposing and executing solutions based on analytical outputs.
• Proposing and working with senior team members to build new statistical models informing credit decisions.

Experience

Minimum:

• 2-4 years’ experience in retail credit analysis (including SQL programming, diagnostic analytics, statistical modelling and data visualisation). 
• In case of Honours degree: 1 - 3 years’ experience in retail credit analysis (including SQL programming and descriptive analytics). 

Ideal: 

• Portfolio specific experience
• Capitec Bank experience

Qualifications (Minimum)

• Bachelor's Degree in Finance or Statistics

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Finance or Statistics

Knowledge

N/A

Skills

• Communications Skills
• Presentation Skills
• Reporting Skills

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Purpose Statement

• The level III Software Engineer plays an integral part in a cross-functional team dedicated to the full software development lifecycle, from concept, to development to deployment and ultimately operating of each product. At this level, Software Engineers are responsible to design, develop, test, deploy, maintain and enhance complex software systems and applications, considering scalability, performance and future requirements. Responsible to guide and support developers and stakeholders in scoping, progress, status and resolution of engineering problems.
• The Back-end Software Engineer plays a crucial role in building solutions that offer optimum performance, reliability, and scale. They are responsible for writing and testing code for the development of the server-side components that power the application's functionality. 

Education (Minimum)

• Grade 12 National Certificate / Vocational

Education (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology

Knowledge and Experience

Experience:

• 6+ years’ proven experience in back-end software development, project delivery and implementation (in relevant development technologies/language)
• Experience with back-end frameworks and technologies

Knowledge: 

• Demonstrates expert knowledge of IT systems development processes (SDLC), application development, and complex programming concepts, including algorithms, data structures, and design patterns.
• Skilled in RESTful API design and integration, with strong knowledge of SQL and NoSQL databases (e.g., MongoDB, PostgreSQL) and query optimization techniques.
• Experienced with cloud platforms like AWS and Azure, advanced microservice and event-driven architectures, and containerized deployments using Kubernetes.
• Proficient in JavaScript and TypeScript, with familiarity in Node.js and Express for server-side applications, alongside strong version control practices (Git/GitHub).
• Excellent analytical and problem-solving abilities, with strong communication and collaboration skills. Exposure to Kafka and bot engineering further enhances adaptability to dynamic, data-driven environments.

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills

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About the role:

• The proof of pudding is in eating”. In the realm of Insurance, it all boils down to claims. 
• Our heartbeat is to respond to client pain points and reduce frictions at the claim stage by focusing on a claims journey that is empathy-based, easy to submit claims, and fast in settlement. 
• Here at Insurance, we all possess the ability to cater for and support individuals during their most challenging times and truly make an impact.
• If you want to make a difference and you are an experienced compassionate, customer centric Assessor, who wants to be part of an amazing team, then we’d love to hear from you - e job satisfaction is second to none.

Responsibilities include:

• Support non-medical claims process set-up
• Non – Medical claims assessment
• Quality assurance and determining whether a claim was assessed correctly.
• Fraud risk assessment by identifying potentially fraudulent claims.
• Assessment of misrepresentation and Non-disclosure on Life Insurance
• Identifying trends and areas of concern and escalate accordingly
• Non – Medical claims queries and complaints
• Stakeholder engagement

Requirements are:

• Minimum of 3 years functional/practical experience in funeral and or life insurance claims assessment.
• Experience in stakeholder management and client engagement.
• Understanding of the long-term insurance industry and claims handling processes
• Knowledge of Funeral and Life Products
• Knowledge of relevant legal framework relating to funeral and life insurance claims 

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Purpose Statement

• To contribute towards the management of model risk in the bank by conducting technical reviews and validations of all models in the bank and further drive improved governance of models in the bank, with specific focus on either 
• models that use machine learning methodologies , or  financial models, or  predictive models (credit risk scorecards). 

Experience

Min: 

• 2+ years’ relevant modelling experience.  
• Experience in a variety of  model methodologies, either related to: 
• machine learning methodologies  
• financial modelling (pricing, provisioning, capital) 
• predictive modelling (credit risk scorecards) 
• Practical experience in end-to-end model development is a requirement. 

Ideal:

• 3+ years relevant experience in a banking environment. 
• Model review and validation experience. 
• Ability to understand complex modelling techniques, discuss and challenge modelling approaches, and to effectively communicate technical concepts and alternative solutions. 

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational 
• Degree in Data Science, Mathematics, Statistics or similar 

Qualifications (Ideal) 

• Honours Degree in Data Science, Mathematics, Statistics, Actuarial or similar