Latest Jobs at ANEW Hotels & Resorts

Minimum Requirements

• Hospitality Certificate or Hospitality Management Diploma qualification
• At least 10 years plus experience within the hospitality industry in 3- & 4-star property.
• Must have at least 5 years of general management experience
• Must be standards orientated
• Good knowledge of Food and Beverage, Rooms departments with lodge and / or resort experience.
• High level of customer service, leadership skills, high level of numeracy skills, disciplined, organized, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills 
• High degree of self-motivation and ambition

Duties and Responsibilities

• Build a reputation for our F&B offering which attracts Weddings, Conferences and Non-Resident Diners.
• Work with our team to deliver personal and business growth.
• Manage all expenses to ensure we achieve our budgeted profits.
• Be capable of making a difference and take this property and your own career to the next level.
• Develop and implement an intuitive and efficient strategy to promote the hotel's services.
• Supervise work at all levels adn set clear objectives to the team.

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Minimum Requirements

• Culinary Certificate or Hospitality Management Diploma qualification will be an advantage
• At least 3 years’ experience within the hospitality industry in 4 star property.
• Must have at least 18 months of management or supervisory experience
• Must be standards and quality orientated
• Good knowledge of Food trends and inventory experience.
• High level of customer service, high level of numeracy skills, disciplined, organised, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills in English and Isizulu and / or IsiXhosa will be advantage
• High degree of self-motivation and ambition
• Skills to work both independently and as part of a team
• Time management

Duties and Responsibilities

• The Successful individual must ensure, consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the dining rooms, banquets and other food facilities, resulting in outstanding guest satisfaction.
• Accountable for achieving budgeted food cost of sales for the property.
• Maintain and control of all food procurement, goods receiving, storage, issuing, stock taking, stock analysis, waste control and stock security procedures.     
• Contributes to ensuring that guest satisfaction is established and maintained by the employees.
• Contributes to maintaining appropriate staffing levels.
• Excellent knowledge of Opera with specific reference to Point of Sales.

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Minimum Requirements

• Matric, tertiary qualification would be added advantage
• +2 years experience as a Chef 
• Ability to work in a fast paced kitchen

Duties and Responsibilities

• Ensure stocks are neatly packed in order to get an accurate count.
• Assist in checking, daily stock par levels to be maintained for fridges, freezers, dry stores, consumables and operating equipment     
• Operating equipment to be checked and stored in a secure place
• Products used must always be of the highest possible standard and rotated and received according to official Hotel policy.               
• Stock requisitions to be checked against actual issue and any discrepancies to be reported to person who ordered/issued immediately.

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Minimum Requirements

• +- 1 Year Reception Experience
• Tertiary qualification (Hospitality/Tourism Management) would be an advantage.
• Great knowledge of MS Office
• Extensive Knowledge of Opera 
• Bilingual 
• Accountable, Innovative & Great Motivator
• Immaculate Communication Skills

Duties and Responsibilities

• Assists the Front Office Management and supervisors in the processing of the reception procedure using the appropriate systems and procedures.
• Fully familiarized with all hotel and company policies
• Maintains the appearance of the Front Office Department with reference to tidiness and the safekeeping of all correspondence, dockets, and registration details.
• Receives Guests in a manner which is polite, friendly, and efficient.
• Ensures that the Guests complete Registration Forms correctly and that the information completed is in accordance with the Reservation information systems requirements, guest profiles are updated including nationality statistics and ensure payments are guaranteed.
• Maintain exceptional level of grooming, body language and posture always.

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Minimum Requirements

• Matric (Grade 12) certificate, with a hospitality qualification is desirable 
• At least one years’ plus waiter experience within the hospitality industry in 3- & 4star property.
• Must have restaurant experience
• Knowledge of Plus point systems and procedures 
• High level of customer service, disciplined, organised, and attention to detail essential. 
• Excellent Communication Skills
• High degree of self-motivation and ambition 
• Must be able to work shifts, nights and weekends 

Duties and Responsibilities

• Greet customers politely as they enter the restaurant, project a hospitable, polite, friendly, warm, and smiling attitude to all employees and customers. 
• Explain the menu items in terms of preparation, ingredients and presentation, practice suggestive selling skills to improve average spend per head and customer experience.
• Input order on Plus point  
• Adhere to company cash and all money handling procedures. 
• Re-set and prepare conference venues for customers including decorations, condiments, napkins, utensils, clean tables and ensure they are cleaned. 
• Bid guest’s farewell and invite them back to the hotel on departure

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Minimum Requirements

• Matric (Grade 12)
• Pastel knowledge essential 
• Previous hotels experience would be an advantage, preferably in a similar position.
• Opera and F&B point of sale knowledge essential.
• Excellent communication skills, verbal & written.
• Fully literate and numerate (able to perform relative calculations, statistics and be able to interpret basic accounts and financial statements/reports/invoice
• Literacy: Must be fully literate and able to read and interpret policies, procedures and communications. Must have a basic bookkeeping skills to compile accounting control reports and Management reports.
• Numeracy: Must be fully numerate to be able to perform relative calculations, statistics and be able to interpret basic accounts and financial statements/ reports. Must be computer literate and able to input and extract relevant data from computerised formats.
• Language: English for the purposes of communicating with GUESTS and management.

Duties and Responsibilities

• Debtors' Statements are checked and mailed no later than the 3rd day of each month.
• Overdue accounts are followed up telephonically or in writing as and when necessary.
• Payments are allocated daily and correct as per the remittance received.
• Dealing with queries daily and makes sure that it’s sorted out within the group.
• Maintains books of account in accordance with the uniform system of accounts.
• Maintains accounting data on an accounting system and produces such financial reports or summaries as may be required
• Allocations of payments daily, assisting the whole group with queries .
• The interpretation, management reporting and recommendation of actions on financial statements and books of account usually fall outside the scope of this position.

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Minimum Requirements

• Bachelor’s degree in business, Hospitality Management, or related field.
• Proven experience in sales, preferably in the hospitality industry.
• Strong negotiation and networking skills.
• Excellent verbal and written communication abilities.
• Solid understanding of hotel operations and services.
• Results-oriented with a proven track record of meeting sales targets.
• Ability to work independently and as part of a team.

Duties and Responsibilities

• Identify and target new business opportunities for corporate clients and events.
• Develop and implement sales strategies to achieve revenue goals.
• Engage in proactive sales efforts, including cold calling and client visits.
• Maintain and develop relationships with existing clients to ensure repeat business.
• Represent the hotel at industry events and networking functions.
• Prepare sales reports and forecasts for management review.
• Ensure high levels of client satisfaction through personalized service and attention

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Minimum Requirements

• Matric (Grade 12)
• Pastel knowledge essential 
• Previous hotels experience an advantage, preferably in a similar position.
• Opera and F&B point of sale knowledge essential.
• Excellent communication skills, verbal & written.
• Fully literate and numerate (able to perform relative calculations, statistics and be able to interpret basic accounts and financial statements/reports/invoice.

Duties and Responsibilities

• Checking back-up documentation obtained from receiving against summary of purchases.
• Inputs invoices and Requests for Credit/Debit notes into Accounts Payable
• Prints payment requests/cheques/EFT summary and submits them to the Financial Manager and General Manager for signature/payment.
• Reconciles suppliers’ statements against invoices and Requests for Debit/Credit Notes
• Ensures that supplies are paid timeously and that settlement discounts are obtained wherever available.
• Ensures integrity of procurement platform.
• Assists with audit requirements at year end.

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Minimum Requirements

• Hospitality certificate or management diploma will be advantageous.
• +2 years in a 4-star unit as Executive Housekeeper or Room Divisions Manager
• Knowledge of the Opera -Property Management System essential
• Must be computer literate (Microsoft Office – Word, Excel, Outlook & Explorer)
• Good planning, organizational and time management skills
• Ability to work accurately under pressure.
• Must be guest service driven.
• Ability to work shifts.
• Excellent communication skills – verbal, written and telephonic.
• Must be able to use initiative & work unsupervised.

Duties and Responsibilities

• Responsible for the overall running of housekeeping department of the hotel, cost effectively and to required standard, in accordance with the Hotel’s operational requirements.
• Supervises all personnel in these departments.
• Check all rooms on cleanliness, readiness and maintenance issues and is responsible for ensuring the Minimum Standard Operating Procedures are being met.
• Responsible for staff training
• Forecast anticipated volumes of business and schedule staff accordingly.
• Maintain records of stock taking and working to our budgeted amounts of guest supplier and other consumables.
• Responsible for the control of all stock, operating equipment, maintenance, and cleaning of cleaning equipment. 

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Qualifications & Requirements

• Formal qualification in Graphic Design, Art Direction, or a related discipline (Degree or Diploma).
• A minimum of 1 years’ experience in a graphic design role.
• Proficiency in Adobe Suite programs, including Photoshop, Illustrator, and InDesign.
• Competence in Microsoft Office Suite (Teams, Word, Excel).
• Exceptional attention to detail and a strong sense of initiative and ambition.
• Prior experience working with printers would be beneficial.

Key Responsibilities

Design and assist with the creation of artwork for both print and digital marketing materials, including but not limited to:

• Social media posts
• Promotional and informational posters
• Website banners
• Email newsletters
• Menus
• Hotel collateral
• Exhibition materials (print and digital)
• Brochures (print and digital)
• Collaborate with the marketing team to ensure outstanding results.
• Support the completion of recurring and ad-hoc design tasks and ensure all design-related deliverables are met within deadlines.
• Liaise with printers and external suppliers when required to guarantee the quality of printed materials.