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BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements...
Core Description
Key Deliverables / Primary Functions
Manage Configurations
Coordinate computer operations
Install Hardware/Software
Miscellaneous
Functional Skills
Behavioural Competencies
Qualifications
Experience
2 years relevant experience.
Certifications / Professional Registration
Special Requirements/ Employment Condition
Responsible for handling of client monitored server calls, investigation and troubleshooting general Server OS related issues, diagnosis and problem solving and assignment of calls during office hours and implementation of the Call tree escalation and after-hours escalation matrix for the different Technologies
Key Deliverables / Primary Functions
Functional Skills
Behavioural Competencies
Qualifications
Experience
1 to 2 years’ IT support experience
Certifications / Professional Registration
Special Requirements/ Employment Condition
Core Description
Key Deliverables / Primary Functions
Functional Skills
Behavioural Competencies
Qualifications
Experience
Certifications / Professional Registration
Special Requirements/ Employment Condition
Core Description
Responsible for managing and supporting customer technical solutions. Provides general technical support on customer systems under guidance of technical specialists. Operates closely with associated infrastructure service teams to meet SLA’s and resolve problems.
Key Deliverables / Primary Functions
Functional Skills
Behavioural Competencies
Qualifications
Experience
Certifications / Professional Registration
Special Requirements/ Employment Condition
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