Latest Jobs at Deloitte

Job Description

Main Purpose of Job
To develop and implement a pipeline of business in the realm of Learning & Development /Executive Education 
 

Key Performance Areas:
Business development

• Establishes a business development strategy that aligns with the priority focus areas of the firm 

• Business development strategy must include the nature of the products, target sectors and clients and revenue targets 

• Business development strategy will include a regular curriculum, bespoke events and marquee events to assist in achieving the business development objective

• Drives business development activities directly with clients and leverages the business development activity and the market and client access of the firm to achieve business development goals 

• Leverages firm wide initiatives, e.g. client labs, exec and board programmes, etc, to support business development initiatives

Strategic impact

• Contributes to input on strategy for Service Area based on area of expertise

•  Leads implementation of strategy plans agreed by leadership of own Service Area and client Service Area/s including:

  • → Development of content for identified change initiatives and drive implementation of these

  • → Setting of implementation plans with team/s including timelines, actions and measures for success 

  • → Delegation to skilled subordinates to deliver 

  • → Defined communication process to leadership and team members

  • → Timely and detailed reporting on status of implementation to leadership 

• Provides significant support to leadership in communication and implementation of the Firm's strategic objectives

• Understands the EXCO mandate to Service Area and communicates this clearly to team/s

• Builds strong professional relationships across delegated service line/s to understand business needs in area of responsibility

• Establishes and maintains external business relationships within area of expertise to collaborate on, understand and share best practice

• Based on expertise and experience, advises and supports Service Line leadership in identification and implementation of innovative solutions to issues arising within area of expertise.

Budgets / Profitability

• Provides annual budget input for area of responsibility for approval and integration into Service Area budget

• Manages costs for designated area and ensures time and expenses are submitted weekly

• Each initiatives needs to report in profitability for the firm and for C&I

Implementation/ oversight of projects

• Senior Executive / C-suite level interaction & relationship building by meeting executives and making connections to understand their needs.

• Understand and integrate innovative leadership trends / methodologies / frameworks into service offerings to build learning programmes for the Executive Education programme

• Design content of bespoke Executive Education programme in conjunction with internal/external clients 

• Alignment with Deloitte Consulting Human Capital division in advisory work with client firms as well as other divisions of the Firm 

• Effective Implementation, oversight of the Executive Education programmes by training the executives/clients

• Gathering continuous feedback on programmes and to continually improve and adapt these programmes /content where needed

• Raising general awareness around the Firm’s Executive Education services through various campaigns (daily planet/intranet etc.) 

• Manage key relationships locally and globally with key learning contacts as well as at client level 

• Maintain relationships with partnering academic institutions for continuous best practice and knowledge sharing

• Responsible for aligning learning initiatives with Deloitte Executive Education programmes

• Acting as an Executive Education advisor i.e. advising the Partner/s and team on programmes and methodologies specific to their needs.

• Development or customization of Executive learning curriculum through research and feedback in order to enhance executive skills

• Responsible for delivering world class Education training programmes by understanding the needs of Senior Executives and C-Suite level clients and designing programmes to fulfil these needs

• Working with Deloitte Marketing team to create excitement and momentum around Executive Education offerings / programmes

• Effective programme management and leadership abilities 

Qualifications

Minimum Qualifications

• Degree, preferably in Learning & Development / Business Development area 

Minimum Experience

• 7 years’ working experience within the relevant function

• 2 years at Manager level within the function

Desired Qualifications

• Postgraduate qualification 

Technical Competencies: 

• Expert in field with excellent industry and business knowledge

• Demonstrated leadership skills

• Ability to interpret, communicate and implement strategy

• Demonstrated execution of complex projects within timeframes and cost 

• Experienced in development and delivery of professional presentations 

• Excellent report writing skills

• Solid financial knowledge

Behavioural Competencies: 

• Exceptional communication skills, both written and verbal

• Strong interpersonal and relationship building skills

• Excellent mentorship and coaching ability with desire to develop self and others 

• Strong client delivery focus

• Highly adaptable, managing change and ambiguity with ease

• Focus on quality and risk

• Excellent problem-solving ability

• Exceptional business acumen

Additional Information

Leadership Capabilities: ICS Senior Manager
Living our Purpose - Acts as a role model and inspires others to embrace and live our purpose and values
Competitive Edge - Applies deep knowledge of disruptive trends and competitor activity to drive continuous improvement
Influence - Builds deep relationships across a diverse network and uses a flexible influencing style to gain buy-in and drive impact
Performance drive - Creates opportunities to drive impact; anticipates client needs and delivers superior results by leveraging each person’s strengths to build high performing teams across businesses and borders
Strategic direction - Translates broader strategy into a compelling team vision and goals; aligns the team and sets priorities to achieve objectives
Talent development - Actively contributes to building the talent pipeline; creates a talent experience that attracts, develops and retains top talent and high performing teams
Inspirational leadership - Establishes a strong leadership brand and inspires followership through passion, integrity, and appreciation of others

Professional Capabilities
Knows the business and industry - Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices
Manages to results - Takes responsibility for assigned areas and contributes to the successful realization of common goals
Manages and executes projects - Prepares and manages work plans to ensure efficient and timely completion of work
Solves problems - Identifies and solves problems objectively using analysis, experience and judgment
Manages quality and risk - Understands and applies quality assurance and risk management procedures in all areas of work performed
Manages change and ambiguity - Is adaptive and flexible in the face of change and ambiguity

Note:
The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

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Job Description

Main Purpose of Job

• Experienced communications manager to join our Corporate Affairs team to support a variety of communications needs both internally and externally. 

• As part of the Africa Corporate Affairs, Communications, team, the role will be responsible for executing against our communications strategies and plans.

• The successful candidate will use a combination of subject matter expertise in strategic communications both internally and externally as well as project management. Candidates with professional services or financial services experience with a passion for communications are ideal.

• The individual will need to liaise with senior stakeholders across the business. 

Key Performance Areas:
Brand communications

• Develops and project manages an integrated brand communications plan in relation to the firm’s brand strategy:

• By protecting the brand by increasing brand eminence and affinity via positively positioning Deloitte amongst internal and external stakeholders.  

• By managing contracts and agreements with third parties while following the firm’s risk and independence procedure. 

• Overseeing the activation, performance and measurement of the brand communications plan:

• Effective and optimised dissemination of brand communication via internal communication channels to target audiences.

• External brand positioning through producing and publishing content on firm's external communication channels.

• Providing media relations team with story leads and facilitating first engagement with internal content owner.

• Syndicating brand communications via customized content assets disseminated by stakeholder and client relationship owners. 

• Drafting and overseeing creative design and production of content.  

• Builds strong working relationships with key internal teams and individuals, creating a conducive environment for collaboration and accountability.

• Assist in developing and managing an integrated strategic communications plan, including coordinating and supporting communication schedules and high-profile deliverables for internal and external stakeholders. 

• Liaise with various business units on strategic communications needs and advise on delivery of consistent messaging, principally in the space of transformation, technology, and talent communications amongst others

• Create, design, write, edit, and/or review of key communication deliverables and resources for delivery on a variety of channels including digital, print, email, and multimedia etc.

• Provide expertise in ensuring communications are impactful and appropriately represent the voice of the business and our brand 

• Monitor, measure, and report on the effectiveness of our communication vehicles and tactics to leadership and stakeholders

Internal communications 

• Acts as a strategic partner to the firm by advising and supporting internal clients with internal communications:

• Proactively and strategically engage internal clients to consult them on communications needs

• Allocates resources and time to support them in delivering communications that is impactful, relevant, on-brand (identity and messaging) and timeous.

• Oversees the governance and optimisation of internal communication channel content and cadence.

• Oversees the curation, development and publishing of internal newsletter/s.

• Collaborate with a variety of other workstreams, including brand, marketing, change management, deployment and adoption, transformation, talent, and knowledge management teams

• Responsible for input into annual budget for drafting of budget for Service Area

• Manages expenditure within team and ensures time and expenses are submitted weekly

Team oversight and mentoring 

• Overseeing a team of communication consultants to deliver the brand and internal communications plan.

Qualifications

Minimum Qualification: 

• Bachelor’s Degree (ideally in communications and/or accountancy field)

Minimum Requirements: 

• Broad knowledge of communication tools, tactics, and standards

• Excellent command of the English language

• Strong written and editorial skills

• Creative with the ability to think out of box

• Advanced interpersonal skills—comfortable working with dynamic and virtual teams and high-level leadership

• Experience in developing and writing high profile communications for large-scale initiatives that engages and informs key stakeholder audiences across various communication vehicles (emails, newsletters, video, scripts, presentations, online content, social media etc.)

• Strong project management skills including experience coordinating and managing plans/schedules to meet deliverable dates

• Strong Microsoft Office skills (primarily Word and PowerPoint)

• Up-to-date with latest trends in communication techniques and approaches

Preferred skills/experience:

• Demonstrate strong writing and editing skills

• Knowledge and understanding of the Deloitte communication standards, language style, and brand would be an asset

• Prior experience in “Big 4” Audit businesses 

• Experience or working knowledge of graphic design and/or multimedia deliverables

Additional Information

What you’ll be part of—our Deloitte culture:

• At Deloitte, we expect results. Incredible—tangible—results. And Deloitte professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. 

• In Deloitte, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.  

• Deloitte supports our talented professionals in answering the question: What impact will you make?

Leadership Capabilities

• Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make

• Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

• Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders, towards the achievement of the firm’s pipeline and revenue targets.

• Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction 

• Talent development - Develops high-performing people and teams through challenging and meaningful opportunities

Professional Capabilities

• Knows the business and industry - Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices

• Manages to results - Takes responsibility for assigned areas and contributes to the successful realization of common goals

• Manages and executes projects - Prepares and manages work plans to ensure efficient and timely completion of work

• Solves problems - Identifies and solves problems objectively using analysis, experience and judgment

• Manages quality and risk - Understands and applies quality assurance and risk management procedures in all areas of work performed

• Manages change and ambiguity - Is adaptive and flexible in the face of change and ambiguity

Note:
The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements

go to method of application »

Job Description

Main Purpose of Job
Under minimum supervision, to support line manager in delivery of services to internal clients in relevant area of expertise  

Differentiators for this specific role

• Performing code review for all code that is checked into source control (TFS) before it is deployed to QA and production environment.

• Prioritizing and resolving bugs on the production environment in a timely manner.

• Ensures that security and Microsoft patches are up-to-date.

• Ensures that the environment is stable with an availability of 98%. 

• Provide technical support to users of the applicable systems.

• Translating of problem statements, business requirement and business processes into a solution on the applicable technological platform

• Resolves all logged issues within the agreed SLA

• Produces documentation for all solutions that is developed.

• Performs thorough testing in each step of the SDLC (Black box testing, Unit testing, regression testing, integration testing, UAT testing)

• Conduct thorough testing before and after deployments. 

• Conducts testing before and post-monthly maintenance or when ad-hoc patches are deployed.

• Preserving the confidentiality, integrity and availability of confidential information

Key Performance Areas: 
Strategic Impact 

• Supports leadership in the delivery of services to clients in line with the defined strategic objectives:

  • → Provides support to management in the implementation of change initiatives

  • → Works with team to complete work by set deadlines advising manager of any issues prior to deadlines

• Develops relationships with peer group at client to understand their business

• Raises effective solutions to address issues in area of expertise that may enhance / renew service offerings to client 

Client Impact: External / Internal

• Independently delivers quality work within area of expertise, within deadlines

• Provides client/s with sound professional advice and support on issues arising within area of expertise without reference to superior

• Applies solutions to technical issues that arise within area of expertise, with minimal input from management

• Proactively researches latest thought leadership within area of expertise and share with team as input to improved delivery to clients

• Communicates regularly with both line manager and client to meet deliverable expectations in specific area of expertise 

Operational Effectiveness

• Proactively identifies technical problems that arise that may affect delivery and propose resolutions to address these

• Independently delivers on designated tasks within area of expertise

• Provides line manager with detailed reporting on status of deliverables on a regular basis

• Manages risk in area of engagement in alignment with Deloitte policies and processes

• Reviews own work prior to submission to ensure quality and provide guidance to junior team members on quality standards

Development/Growth of Team

• Shares expertise and knowledge with team members 

• Actively works to address development areas identified

• Coaches / mentors junior team members of the team

• May act as counsellor to junior staff within the Service Line

Budgets / Profitability

• Effective use of time, equipment and resources

 

Qualifications

Minimum Qualifications

• Degree in IT or Computer Science / MSCE SharePoint

Minimum Experience

• 5 years’ working experience within software development using HTML, CSS, JavaScript, JQuery, C#, ASP.NET

Desired Qualifications: 

• Postgraduate qualification in IT or Computer Science and MCSD certification

Desired Experience: 

• 2 years at Intermediate Developer / Consultant level in Software Development using HTML, CSS, JavaScript, JQuery, C#, ASP.NET.

Technical Competencies: 

• Demonstrated capability in interaction at all levels, briefing, analysis and project management skills

• Experience in drafting and delivering presentations 

• Good report writing skills

• Sound financial knowledge and understanding

• C#, ASP.NET, HTML, CSS, XML, .Net 3.5-4.5, JavaScript, JQuery, Web services

• SQL Server 2012 

• MS CRM Dynamics 

• MS SharePoint 2010 or 2013

Additional Information

Behavioural Competencies:

• Excellent communication skills, both written and verbal

• Good interpersonal and relationship building skills

• Mentorship and coaching ability with desire to develop self and others 

• Strong client delivery focus

• Adaptable, managing change and ambiguity with ease

• Focus on quality and risk

• Problem solving ability

• Good business acumen

Talent Standards: Senior Support Staff Capabilities
Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life
Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

Note:
The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.