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Purpose of the Role
The document writer produces factual information about products, procedures and processes in a variety of formats, from instruction manuals to help desk material, frequently asked questions (FAQs), how-to's, fact sheets, technical specifications, and reference manuals. Candidate needs to be able to describe complex processes in clear English. He or she will be expected to contribute to the layout and design of the document, particularly with reference to diagrams that support the step-by-step instructions he has written. The Candidate may work solo and be responsible for all aspects of the document or be part of a team and need to perform his duties reliably to get the project completed on time.

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products and the delivery thereof.

Duties Include, But Not Limited To

• Work with internal teams to obtain an in-depth understanding of the product, Procedures/Process and the documentation requirements
• Meet with subject-matter experts to ensure specialized topics are appropriately addressed.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Generate innovative ideas for content and workflow solutions.
• Create tutorials to help end-users use a variety of applications
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain the information architecture
• Determine the clearest and most logical way to present information for greatest reader comprehension.
• Analyze information required for the development or update of policy, procedure and form documentation.
• Review and/or copyedit content developed by other members of the team.

Essential Criteria

• Proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of Microsoft Office

Desirable Criteria

• Previous working experience in a ecommerce/banking/payments/product role advantageous
• Tertiary Education

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Purpose of the Role
The Junior Software Developer will form a vital part of a team who aid the implementation and support of Dynamics NAV and Business Central into a global business, including responsibility for the maintenance, development and enhancement of the NAV and BC ERP system at a technical level.

Duties Include, But Not Limited To

• Provide a hands on development approach to the Navision and Business Central Software deployment throughout the business
• Design, develop and maintain integration functions into existing platforms within the Business
• Help manage and control the Global Software Environments.
• Assist with implementing new functionality and software upgrading.
• Support end users with the Navision ERP and Business Central system across all subsidiaries.
• Ensure that the needs of users are met in accordance with service level agreements.
• Ensuring the Dynamics NAV and Business Central system is accessible to users at all times. To take responsibility for highlighting areas of inadequacy and proposing steps for improvement.
• Carry out from time to time and as directed, any other duties as required in addition to the above that will be both reasonable and within your capabilities. For Example: Other BI and Reporting related functions.

Essential Criteria

• Experience in internet technology and development.
• Knowledge of development methodologies and patterns.
• Willingness to research, learn and apply new technologies and languages.
• Demonstrates consistent behavior aligned to the Organizational Performance Culture.

Desirable Criteria

• Accounting understanding.
• A computer science related degree, diploma or similar
• Knowledge of MS SQL Server (databases), C#, Stored Procedures and Visual Studio