Latest Jobs at Discovery Limited

Key Purpose

To take guided ownership in the design and modification of business intelligence and MIS systems. The analyst will interact with the business stakeholders and subject matter experts in order to understand their problems and needs and produce business dashboards and analytical solutions.

 

Areas of responsibility may include but not limited to

• Solving ad-hoc analytical problems

• Presenting and communicating solutions

• Building and maintaining dashboards and automatic reports.

• Implement advanced strategies for gathering, reviewing and analyzing data

• Determine how to improve existing business processes

• Determine which tasks can be automated

 

Skills

• SQL querying, BI software and advanced Microsoft Office skills.

• Understanding of systems engineering concepts.

• Understand what the business does and how it does it.

• Diagnostic Information Gathering.

• Analytical Thinking.

• Thoroughness.

 

Education

• Matric (Essential)

• Bachelor’s degree in actuarial science, statistics, mathematics, Information technology

 

Experience

•1 year experience in any of the fields specified under essential qualification.  

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Job Description

Identifying sales opportunities.•Answering inbound calls timeously and making required outbound calls

Co-ordination of own administration

Identifying sales opportunities

Maintaining accurate details and statistics of all queries

 

Key purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Insure telesales.

 

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

• Achieve Insure Sales target

•Communication to members telephonically via fax and email

•Attending to general administration

•Conduct Financial Needs Analysis

• Achieve quality target

•Overcome objections

•Adhering to service level agreements

 

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven

•Team Player

•Goal orientated

•Self motivated

•Ability to perform under pressure

•Adapt to change

•Persuasiveness

•Resilience/Tenacity

•Sound Time Management

•Self managed

•Attention to detail

•Ability to learn quickly and apply knowledge

•Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

• Matric

• At least 2 years sales experience, preferably in an outbound telesales environment

  Minimum 2 years short-term product knowledge, Discovery Insure Knowledge is an advantage

• PC literacy, email, word, excel

•Tertiary qualification an advantage

•NQF5 and RE5 qualification

Employment Equity  

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

 

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Key Purpose

Based in the Discovery Digital Marketing team, the Marketing Analytics Specialist is a Data Scientist who will perform data-related and analytical functions. This role will be responsible for fulfilling and iterating the Marketing Analytics roadmap, embedding a culture of data-driven decisions. While you will be expected to be hands-on as a data scientist, we will also expect you to derive meaningful insights from analysis and influence stakeholders.  

This is a highly visible position, impacting the business strategically and operationally. You will work with stakeholders from across the business (Marketing, IT, Data Science and operational teams). 

Areas of responsibility may include but not limited to:

1. Marketing Analytics Dashboards and new initiatives 

 

• At Discovery, we measure the full customer lifecycle, from awareness to retention.  

• You will be required to produce regular dashboards, conduct ad hoc analysis and occasionally oversee research projects. 

• You should be adept at deriving actionable insights and presenting your analysis to business stakeholders.   

 

1. Play a support and business continuity role in the data integrity management for all direct electronic marketing, as well as for the marketing automation solution.  

• This encompasses ensuring that the data underlying our campaigns is correct, meets business rules as well as privacy and consent compliance.  

• Manage the data integrity of the Marketing Automation solution, ensuring that data attributes are mapped correctly to, and are in sync with, the relevant information source systems. 

• Work closely with domain experts to facilitate data quality examinations. 

• This function has a direct impact on the reputation the Company maintains in a highly competitive marketplace and will require the exercise of independent judgment. 

Competencies and experience

• Software programs – 2-3 years or more experience with statistical packages (Excel, SQL) is a must. 

• Technical expertise – you will work with statistical packages and programming codes (e.g. Python, R or SPSS), must be technically adept and able to work with data models and data mining software. 

• Experience with BI reporting (e.g. Power BI and Google Data Studio). 

• The following will be an advantage: Experience with building predictive models; familiarity with Marketing Automation tools such as SalesForce or SAP Marketing; experience with programming languages such as XML, Javascript or ETL frameworks. 

• Analytical abilities – you will work with large and often complex data sets, so you’ll need strong analytical skills and the ability to evaluate and interpret trends and important information. 

• Interpersonal skills – this role involves working with different departments and as part of a team, so excellent interpersonal and communication skills are important.  

• Problem-solving skills – identifying issues or ways to improve systems that are already in place is a key job function, so you’ll need to be a critical thinker who can successfully troubleshoot and solve problems. 

• This role will require you to manage several projects and tasks simultaneously. Time management and the ability to work in a fast paced, dynamic environment are must-have skills. 

Education

• Honours or Master’s degree in either Data Science, Actuarial Science, Statistics, Applied Mathematics, Engineering or Computer Science

 EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

go to method of application »

Role Description

The DS Lab is a highly specialised and growing team that tackles challenges in the health, life and short-term insurance businesses, as well projects that cut across the whole of the Discovery Group, related to driving efficiencies and new business.

 

Responsibilities include:

• Mining and visualising large structured and unstructured datasets throughout the businesses to find new insights to inform product design, risk management, sales initiatives, operational efficiency, customer interaction strategies, etc

• Following model implementations through to business adoption

• Monitoring model performance and using feedback for improvement

• Improving processes and data collection where opportunities arise

 

Professional Qualifications & Experience

• Honours or Master’s degree in either Data Science, Actuarial Science, Statistics, Operations Research, Industrial engineering, Applied Mathematics or Computer Science

 

Competencies

Technical skills:

• Solid understanding of statistics and experience in at least one statistical modelling language

• Good experience with writing queries in SQL

• Some exposure to big data tools and programming languages preferred, e.g. Spark, Scala

• Ability to formulate a clear problem statement, develop a plan for tackling it and clearly communicating findings verbally and in writing

• Ability to source and combine data from both structured and unstructured sources

 

Personal attitude:

• A creative and enthusiastic attitude to unearthing valuable insights and generating value for Discovery clients

• Ability to balance multiple priorities and to step back and see how analytics work fits into the wider business context

• Aligned to Discovery values and core purpose

 

Do you belong to any of the below:

• ORSSA: Operations Research Society of SA

• SASA: Statistical Association of SA

• SAIIE: SA Institute for Industrial Engineering

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

go to method of application »

About Discovery

• Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best.
• As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

 

Opportunity
An exciting and challenging career opportunity is available to join a digital health technology solutions business. The business is a new venture by Discovery together with a partner in Singapore. This role will focus on supporting the establishment of the new business and once the business is established, this role is likely to be transferred into that business.
The business transforms how health and wellness offerings for patients and communities are delivered and managed using the distinctive strengths of the Discovery Health business model. This opportunity involves working in an innovative and fast-paced market in Singapore. Depending on the requirements of the business, this role may be based in South Africa or internationally and may require travel.

 

Job Purpose
Understanding the business requirements and through a structured process: document, validate and translate into customer/business as well as system functional specifications that are used by developers to design and develop the technical solution. Testing and validating the functionality of the technical solution against the business requirements. Ensuring that the business requirements are delivered in the implemented solution.
Translate the business vision into the design. Connect the business model to the systems architecture.
Interfacing between the business client and the development team for the business and functional requirements.
Working with multiple business areas and multiple teams that require deep integration of solutions. Involve scope that stretches across departmental boundaries, or which scope impacts on multiple business areas.
Building and maintaining of strong relationships with clients, and acting as a consultant on the application. Lead a team of business analysts in a business area. Stand-in for his Delivery / Development Manager if necessary in an advisory capacity.

 

Areas of responsibility may include but not limited to
•Analysis

•  Facilitate the development of a Business Case by acting as a consultant to the client.
•  Analysis and documentation of customer requirements.
•  Understanding and reporting on current state vs future state.
•  Evaluate, design and change business processes.
•  Translation of the customer requirement into a functional requirement.
•  Delegation of tasks and processes to team members.
•  Facilitation of JAD session with customers and product owners to unpack requirements.
•  Coach and mentor team members to reach organizational goals and maintain quality deliverables

Solutioning

•  Analysis and documentation of the functional requirements.
•  Understanding the overall value proposition and being able to position and follow through on planned delivery execution.
•  Thorough understanding of the product offering and being able contextualize this offering in new markets.
•  Solid understanding of functional decomposition and what is required for a system phased implementation.
•  Maintaining a high quality of deliverables and ensuring strict timelines are adhered to as part of team delivery.
•  Ensure strict requirements traceability maintained and improve on overall product deliverables.
•  Collaboration with business and systems architects on overall product feasibility and implementation standards.

Team management Leadership

•  Regular deliverable reviews and quality assurance sessions.
•  Definition of operational processes and process improvements.
•  Drive implementation of approved and prioritized business requirements

• Agile Methodology

•  Design and validate the functional solution using Agile Methodology.
•  This involves interpreting the product / functional requirements into Agile Epics and Stories
•  Plan Agile Sprints and Stories for the Sprint
•  Apply knowledge of the system, interfaces and dependencies to highlight integration aspects that must be considered.
•  Identify a set of stakeholders that need to be involved in creating and validating the Agile Story
• Board by interview business and technical owners, as well as experienced members of the development team (Development Manager, Architect, Snr BA).
•  Validate the Agile Epics, Stories and Test Basket with the identified stakeholders and obtain signoff

 

Personal Attributes / Skills / Competencies
• Values Driven
• Optimistic
• Resilient
• Drives Results
• Problem Solver
• Business writing skills
• Process mapping
• Software testing pack design
• Functional testing
• Excellent communication skills
• Customer service orientation
• Conflict resolution
• Negotiation skills
• Time management
• Engaging
• Multi-disciplined
• Detail Orientated
• Strategic
• Inquisitive

 

Education / Qualifications / Accreditations with Professional Body
• Minimum IT degree level education (BCom or BSc in information systems or computer science)
• CBAP Certification (advantageous)
• Business Analyst Diploma or Similar

 

Technical Skills, Knowledge and Experience
• BSc Computer Science Degree or relevant 3 year qualification
• Minimum 7 years’ experience in Software Development as a Business Analyst
• At least 2 years’ experience leading a team Business Analysts
• 4 years’ UML Experience
• Knowledge of DevOps Methodologies and Tools
• Experience in Health Insurance
• ITIL services framework
• Knowledgeable in Agile management tools, techniques and systems
• Agile SCRUM Methodologies
• Business Analyst Body of Knowledge
• Good experience working with cross functional teams
• Business experience and product knowledge
• Exposure and knowledge of industry compliance standards and legislation

Technical Skills
 UML, BPMN
 SQL, XML Spy, PostMan, SOAP UI
 Enterprise Architect, DrawIO, Visio, Notepad++

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

go to method of application »

Job Purpose
The Java Developer will join the Technology Team, translating the SRS into executable code without errors, finding effective software solutions to technical complexities and issues. Ensures the application performs functionally as required by the software specification, architectural blueprints and development standards. Working closely with
business analysts, other developers and testers in the SDLC.

 

Areas of responsibility may include but not limited to
• Implement the technical specification using the relevant development language
• Produce source code by applying the technical standards and referencing systems exposed
• Consulting with the BA and Architecture teams on technical issues encountered
• Document logic and comments inside code
• Documentation of database structure, rule changes and updating configuration files
• Conduct unit testing, review error logs as well as review and correct defects found
• Participate in the process of reviewing code for consistent application of standards, logic and effective use
of libraries as well as reusable aspects of the application
• Coaching and team collaboration with other Developers to instil an understanding and application of the
prescribed coding standards
• Perform defect root cause analysis and conducting preliminary analysis
• Mentor and guide the project team where required
• Ensure quality system delivery
• Guide solutions towards the proposed architecture
• Ensuring alignment to business requirements
• Interfacing to other teams where required

 

Personal Attributes / Skills / Competencies
• Values Driven
• Optimistic
• Resilient
• Drives Results
• Problem Solver
• Software development within the SDLC
• Solution architecture
• Excellent communication skills
• Conflict resolution
• Negotiation skills
• Time management

 

Education / Qualifications / Accreditations with Professional Body
• Minimum IT degree level education (BCom or BSc in information systems or computer science)
• Matric with English and Mathematics
• Experience in Back-end source code development
 Java
 Spring (Boot, Batch, Data, Testing, Messaging, Event)
 Camunda or similar
 SOAP, REST, JSON
 CI/CD
 Maven/Gradle
• Experience working with containers (Docker, Kubernetes)
• Process knowledge of SDLC, Unit testing, database structure design, technical change control
• Experience in open source technologies (Atlassian Suite), DevOps including Agile methodology
• Strong documentation skills in technical and architecture specifications

Advantageous
 Deployment: Docker and Kubernetes
 Cloud Exposure: Azure
 Support Tools: Jira, Confluence, Bamboo, Bitbucket, GitHub, Nexus, Harbor

Technical Skills, Knowledge and Experience
• BSc Computer Science or equivalent 3 year IT qualification 
• Minimum 6 years' experience in backend coding  
• Technical project experience (Java)
• Strong Knowledge in Microservices/API, Cloud Solutions and Experience in integrating public cloud into
traditional hosting/delivery models with a specific focus on Azure
• Knowledge of DevOps Methodologies and Tools, Incorporating Security Requirements
• Experience in Health Insurance
• ITIL services framework
• Knowledgeable in Agile management tools, techniques and systems
• Good experience working with cross functional teams
• Exposure and knowledge of industry compliance standards and legislation

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.