Latest Jobs at Engen

Who You Are:

• You have strong interpersonal, communication, problem-solving and analytical skills
• You are committed to delivering quality outputs, with a high concern for accuracy and attention to detail
• You are team orientated and customer focused
• You work well under pressure, with little or no supervision, and display excellent time management skills
• You have a reputation for performing above expectations

What you'll have done before:

Baseline:

• NQF Level 6 (Diploma/Advanced Certificate in Finance/ Supply Chain or related)
• 3 years of Procurement experience including procure-to-pay processes
• Knowledge of Procurement processes, systems and policies
• Experience in Procurement buying and Procurement SAP System

Advantageous:

• CIPS Certificate.
• Exciting challenges you might face in the role:
• Managing market volatility.
• Building strong supplier relationships.
• Balancing cost and quality.
• Identifying and mitigating risks.
• Conducting thorough market research.
• Addressing sustainability and compliance.
• Leveraging data analysis for decision-making.
• Driving continuous improvement.

What you'll be doing:

PROCURE TO PAY MANAGEMENT

• Execute procure-to-pay processes less than or equal to R3M by implement transactional sourcing and supporting the supplier’s selection process and quotations and support the negotiation process for transactional sourcing to ensure delivery of business needs.

NON-STRATEGIC SOURCING CATEGORIES SUPPORT

• Perform non-strategic sourcing categories through preparation of documents (RFI, RFQ, RFP) and perform bidding process and create & manage contracts to ensure delivery of business need

PROCUREMENT COMPLIANCE

• Monitor process and compliance for transactional PO’s and contracts through management of contract compliance including ownership of open and post facto purchase orders and performing procurement processes to ensure PO' s are complete for execution.

DATA MANAGEMENT AND REPORTING

• Manage data and provide accurate information and reports through analysing and reporting on all procurement transactions to ensure performance and delivery against set targets and to ensure data integrity.

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Who You Are:

• You have experience in building or managing a team, including areas such as incident and request management, problem management, event management, change management, and service level management.
• You excel in conducting IT risk assessments, managing incidents, problem-solving, and ensuring continuous service improvement.
• You are deeply passionate about IT service management, people, achieving results, and adding value to the organization.
• You possess excellent relationship-building skills, with a strong ability to influence, manage conflicts, and effectively plan and organize tasks.
• You have a reputation for being analytically assertive and consistently achieving results in IT service management.

What you'll have done before:

Baseline:

• NQF Level 7 (Degree in IT or related field)
• ITIL Best Practice Certification
• 8 years’ experience managing IT support, services, and key processes including incident, change, service request and major-incident management.
• Experience with vendor management, including demonstrated success in conducting RFP's and vendor service transitions.
• Experience leading technology change and deployments.

Advantageous:

• IT or relevant postgrad qualification
• Certifications in leadership and management
• Certifications in IT Service Management or relevant IT disciplines
• Knowledge and experience of IT functions & domains (architecture, cybersecurity, application management, infrastructure)
• Proven financial management skills with operational budget tasks
• Experience in strategic technology planning and policy development

Exciting Challenges you might face in the role:

• Revolutionize ITSM processes to enhance service delivery and shape future IT operations.
• Implement best practices and stay ahead of industry trends to improve efficiency and service quality.
• Oversee critical incidents, coordinate resources, and resolve issues swiftly to minimize business impact.
• Foster a collaborative environment, mentor the team, and achieve outstanding results.
• Build strong relationships, understand stakeholder needs, and align ITSM processes with business objectives.
• Conduct IT risk assessments, develop strategies to mitigate risks, and safeguard IT infrastructure.
• Lead change management efforts, ensuring minimal disruption and alignment with business goals.
• Maintain compliance with regulations, enforce relevant policies, and uphold governance standards.
• Utilize ITSM tools and data analytics for insights, decision-making, and service performance improvement.
• Manage day-to-day operations while driving strategic initiatives for long-term success.

What You'll be doing:

IT Service Management Strategy:

• Execute ITSM strategies and update the IT service portfolio.
• Develop tactical plans, standards, and policies.
• Contribute to performance metrics and collaborate on digital workplace policies.

IT Service Design:

• Ensure SLAs meet customer expectations and budgets.
• Develop a service catalog and monitor availability trends.
• Align SLA delivery with roles, responsibilities, and third-party vendors.

IT Service Transition:

• Manage service transitions with asset and configuration management.
• Ensure change control compliance, chair Change Advisory Board meetings, and handle outages.
• Share ITSM knowledge and introduce new products/services.

IT Service Operations:

• Lead service desk and desktop support operations, resolving issues within SLAs.
• Resolve major incidents, address system performance, and automate access requests.

Continuous Service Improvement:

• Implement improvement plans, monitor performance, refresh SLAs, and ensure compliance.
• Review reports, address pain points, and drive service excellence projects.

Capability Management:

• Lead and develop a high-performing, cross-skilled ITSM team.

Relationship Management:

• Build stakeholder relationships, gather feedback, collaborate with vendors, and address customer needs.

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What you'll have done before:

Baseline:

• Minimum 5 years' experience in Bulk Oil Demurrage or within Supply & Trading 
• NQF Level 7 (Degree in Accounting/ B.Comm/ Finance/ Commerce/ Supply Chain or relevant) 

Advantageous: 

• International Demurrage course (E.G. Oxford; ASDEM) 

What you'll be doing:

COMMERCIAL ANALYTICS  

• Analyse demurrage and assist with capex infrastructure projects and strategic decisions impacting various stakeholders.
• Prepare all demurrage required for the Business Plan (past, trends, forward view).
• Prepare and review related analytics within Supply & Trading (e.g. demurrage, berth utilisation etc.) 
• Identify value improvement areas and initiate implementation.     
• Improve, devise, and initiate advanced demurrage reporting tools.

COMMERCIAL CLAIMS (NEGOTIATIONS & GOVERNANCE

• Review, prepare and negotiate Payable and Receivable demurrage claims for Supply Chain (Import/Export/Coastal), Chemicals and Lubricants.
• Review & negotiate other related commercial claims.    

COMMERCIAL & CHARTER PARTY CONTRACT MANAGEMENT & COMPLIANCE  

• Ensure that all demurrage calculations meet the terms and deadlines agreed in contracts.
• Enhance the contract to be proposed to the respective teams.
• Interpret the demurrage related clauses of the contract.

CUSTOMER & CONTRACTOR INTERFACE 

• Interact with customers and service providers and ensure deliverables are met within agreed SLA’s.
• Prepare any relevant presentations and present where required and support to the contractors.

SYSTEM MANAGEMENT & REPORTING 

• Assist with entering all trading deal demurrage in the Trading system (Allegro) and/or SAP per procedures.

GOVERNANCE & HSEQ COMPLIANCE  

• Review the vetting policy on an on-going basis to ensure international vetting best practice is applied.
• Coordinate, compile and ensure HSEQ claims are reported to legal and insurance including logging of incident.
• Assist with the vessel vetting nominations to the 3rd Party Vetting contractor and adhere to the requirements of the Vetting Policy and Vetting Procedure documents.
• Ensure effective management and control of HSEQ policy and procedures relating to commercial deals