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  • Posted: Feb 5, 2020
    Deadline: Feb 12, 2020
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    In 1998 Rand Merchant Bank Holdings and the financial services interests (First National Bank of Southern Africa Limited "FNB"? and Southern Life Limited) of Anglo-American were merged to form FirstRand Limited. FNB became a wholly owned subsidiary of FirstRand and currently trades as a division of FirstRand Bank Limited. FNB provides personal, ...
    Read more about this company

     

    Sales Broker D

    Purpose

    • To be responsible for marketing to clients, promoting sales in liaison with brokers and financial institutions; Actively promotes company products to achieve sales plan

    Experience and qualifications

    • Relevant Diploma, Degree or National Certificate
    • 3 years related experience

    Additional requirements

    • NQF Level 5 Short-Term Insurance 120 credit
    • RE5 with Personal lines experience It is inherent to the role that the incumbent is honest in dealing with cash and financial transactions. As such, it is a pre-requisite for candidates to undergo consumer credit record checks to enable the Employer to ascertain whether the candidate’s credit record is acceptable .

    Responsibilities

    • Achievement of net profit growth for business
    • Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
    • Manage existing clients and grow existing portfolio through renewal processes.
    • Maximise cross sell opportunities and strengthen client relationships
    • Contact prospective clients and sell appropriate insurance products in order to achieve sales targets.
    • Build and maintain relationships with Bank Client Managers to generate leads and cross sell opportunities.
    • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
    • Comply with governance in terms of legislative and audit requirements
    • Track, control and influence sales activities with the specific aim to increase sales efficiencies
    • Analyse competitor information gathered and ensure active monitoring of market trends and influencers. Identify new business opportunities that impact on the industry
    • Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data
    • Manage own development to increase own competencies

    Closing date:11/02/2020

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    Programme Manager

    Purpose

    • Provide direction to achieve strategic or operational goals through collaboration and driving delivery and integration of related projects to achieve stakeholder requirements and meet organisational objectives.

    Experience and qualifications

    • Minimum Qualification - Completed relevant undergrad degree/diploma
    • Preferred Qualification - Project management certification
    • Experience - 7-10 years’ project management experience

    Additional requirements

    • In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

    Responsibilities

    • Manage the project resources (including people, procurement, systems, time and budget) from the initiation of an identified project to the end of the defined project lifecycle or process in order to deliver on project goals and objectives
    • Lead indirect teams by providing a meaningful context, setting performance standards and educating on process
    • Maintain and build relationships for purposes of expectation management and project reporting
    • Manage the quality of delivery in line with predefined quality standards, procedures, SLA’s and project plans to ensure customer goal achievement
    • Implement and use governance and compliance procedures and processes effectively to identify and manage risks
    • Contribute to the development of project budgets, control and report on budgeted resources to meet the project objectives
    • Assist with the creation of change management plans and implement these to maximise the adoption and/or usage and minimise resistance
    • Compile and maintain relevant project documentation in accordance with agreed project procedures and methodologies to effectively support project delivery as well as comply with audit requirements

    Closing date:12/02/2020

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    Account Executive Assistant D

    Purpose

    • To support the Account Executive by managing and administering a portfolio of clients including the application of an approval and ongoing quality risk management of the clients credit facilities.

    Experience and qualifications

    • Relevant Degree.
    • 3 – 4 year’s relevant relationship experience.
    • 4 years in the financial / banking sector.

    Additional requirements

    • Strong client facing skills
    • Strong communication skills
    • Very strong judgemental credit background
    • RE exam
    • Bachelor of Commerce
    • capability to manage ad-hoc administration It is inherent to the role that the incumbent is honest in dealing with cash and financial transactions. As such, it is a pre-requisite for candidates to undergo consumer credit record checks to enable the Employer to ascertain whether the candidate’s credit record is acceptable .

    Responsibilities

    • Achieve net profit growth for the business.
    • Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained.
    • Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.
    • Manage existing clients and grow portfolio through making contact and generating leads.
    • Manage sales lead pipeline and enter all qualified leads into the pipeline and maintain.
    • Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
    • Inform and educate customers on products to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
    • Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.
    • Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
    • Ensure compliance is adopted in terms of systems and procedures as laid out by FNB.
    • Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team.
    • Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
    • Create own development plan and review plan with team leader or manager.
    • Understand which competencies and skills are required to be mastered to ensure personal development and performance.

    Closing date :12/02/2020

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    Data Engineer C

    Purpose

    • To design, develop, implement and maintain scalable and robust data integration interfaces and data models required by Analysts, Product Managers and Data Scientists.

    Experience and qualifications

    • Relevant BSC Degree in Computer Science or similar tertiary qualification in the Data Management field.
    • 6+ years extensive experience with designing and building data warehouses, BI systems and complex data eco systems.

    Responsibilities

    • Take ownership of data delivery end-to-end for specific business use cases, as well as set and manage SLAs.
    • Work with team and stakeholders to continually assess and redefine data technology stack to support changing data patterns and business use cases and to bridge the gaps between Data Engineering, Business, and Product by constantly collaborating with all parties to understand data needs.
    • Work closely with Head of Data and the Data Architect to fulfil the department's quarterly objectives and ensure business deliver effective solutions.
    • Design, build, and evolve custom ETL processes for feeding consumer systems.
    • Design, implement, QA and deploy ETL transformations to enhance the Data Eco System and workflows to load, analyse and archive customer transactional data.
    • Ensure data quality is maintained throughout all managed systems Perform data quality analysis and introduce monitors and alerts to maintain it.
    • Help ensure best practices and technologies are used in the department by constantly testing the data that is coming from the database to ensure it is not corrupted.
    • Build infrastructure to automate extremely high volumes of data delivery and creatively solve data volume and scaling challenges. Contribute to the design and architecture of innovative solutions to difficult problems.
    • Ensure personal development plans and training is executed to ensure that the employee can tackle complex, intricate production-scale problems with tenacity, following them wherever they may go throughout the technology stack.
    • Train other employees in the organization on how to access the Data Eco System and how to make the best use of its contents.

    Closing date:12/02/2020

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    Business Relationship Manager

    Purpose

    • To strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients. Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition.

    Experience and qualifications

    • Relevant Business Degree.
    • 2 – 4 years Credit and 3 – 5 years Relationship Management and Product Knowledge experience.

    Responsibilities

    • Manage cost to income to increase profitability and efficiencies for the business.
    • Enhance business performance and profitability.
    • Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
    • Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.
    • Develop and manage key stakeholder relationships that enable achievement of operational objectives.
    • Drive the achievement of customer migration by recommending solutions and improving efficiencies
    • Set tactical goals and optmise the use of the people, finances and technologies in order to realize those goals.
    • Define a sales strategy and delivery plans in support of the strategic business objectives
    • Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames.
    • Ensure compliance to legislative and audit requirements and adherence to relevant processes.
    • Compile reports that track progress and guide business to make informed decisions.
    • Ensure compliance to legislative and audit requirements and adherence to relevant processes.
    • Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
    • Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence.

    Closing date: 07/02/2020

    Method of Application

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