Latest Jobs at Motus Holdings Limited

Position Overview    

• The purpose of this role is to provide efficient and effective administrative support including collating, preparing, and maintaining up to date information within the operating systems as well as supporting various business functions

Specific Role Responsibilities    

• Attend to requests for quotations as received from relevant business functions
• Update operating system as per calculations and dealer quotes received
• Convert signed quotes into deals and prepare delivery documents
• Ensure operating system is updated with the relevant information
• Activate deals and ensure goods are received on the system once delivery is completed
• Prepare restructure contracts as per customer request and pricing calculations
• Activate restructure changes on the operating system to reflect the new rental as signed off by customer
• Engage with relevant business functions on contracts reaching end of term and action accordingly
• Ensure contracts are terminated on operating system as confirmed by the relevant business functions
• Prepare Settlement letter with supporting documentation for terminated contracts and send to Customer Relationship Manager
• Utilise Telematics Solutions to actively monitor fleet optimisation and ensure operational efficiency and safety
• Coordinate the order and distribution of Value-added services as per customer request
• Ensure supplier systems are updated with the relevant vehicle and driver information
• Ensure eTag and Fuel cards are linked to the correct vehicle and driver
• Align operating system with the various supplier systems and action any variances identified

Qualifications and Experience    

• Matric / Grade 12
• National Diploma in Fleet management/Supply Chain/Logistics or similar
• Experience in the fleet management is an added advantage

Skills and Personal Attributes    

• Attention to detail
• Strong internal and external stakeholder management skills
• Sound understanding of the automotive industry at large
• Ability to multi-task
• Work well under pressure and manage stress effectively
• Computer literate
• Excellent verbal and written communication skills

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Specific Role Responsibilities    
Specifications for these positions will be discussed if a candidate is invited for an interview.

 The responsibilities of a Bookkeeper include the following tasks:

Responsible to control the full debtor’s function at the dealership, such as (but not limited to):

• Prepare, report and consolidate financial statements:
• Generate trial balances and reconciliations.
• Accurately prepare and review all reconciliations.
• Ensure all accruals and journal entries up to date.
• Prepare cost allocations for payments and deposits.
• Manage all payments and allocation of receipts (i.e. cheques, electronic fund transfers etc.)
• Control fixed assets and follow up on outstanding vehicle debtors:
• Calculate all additions, disposals and depreciation of assets.
• Align all physical assets with asset register.
• Ensure that depreciation calculation agrees with nominal account.
• Vehicle debtor queries actioned within specified timeframe.
• Assist FM/DP with management of daily, operating and annual financial reports, meeting applicable timelines.
• Handle insurance administration including investigation of insurance claims, responsible for 3rd party payments, and accurate recovery of excesses.
• Reconcile stock:
• Prepare and/or review vehicle, parts and asset stock-takes.
• Process credit notes, do parts creditors recon and follow up on variances.
• Reflect vehicle stock accurately and timeously in nominal ledger; reconciliation of nominal ledger accounts and follow up on variances.
• Calculate depreciation on demo vehicles (ensure stock is accounted for against NRV).
• Calculate and forecast provisions (used obsolescence, fleet claims ageing, warranty ageing etc)
• Prepare audit schedules for auditors and assist them in finalising audits.
• Process credit notes, do warranty recon and follow up on variances.
• Calculate and submit monthly VAT Recon.
• Review FSP calculations
• Cash Management
• Maintain good housekeeping within department in terms of ensuring that financial documents and records are filed and archived for easy accessibility.
• Ensure that the correct accounting policies and procedures are followed at all times.

Qualifications and Experience    
Minimum Qualifications and Experience needed:

• Senior Certificate with Mathematics and Accounting is minimum.
• Certificate in Bookkeeping or Accounting (or relevant equivalent NQF5+ qualification) is preferred.
• Qualification in Finances, advantageous.
• Previous Bookkeeping Experience within the commercial industry required
• Drive AI (in-house system) experience advantageous
• Skills and Personal Attributes    

Skills and Expertise Required:

• Communication: Able to communicate professionally at multiple levels in a professional, diplomatic, polite, and rational manner even when under pressure.
• Interpersonal competence; effective at working with people.
• Financial Accounting
• Competent application of accounting fundamentals and principles.
• Financial and Accounting Controls experience
• Financial and commercial acumen/ thinking
• Sound knowledge and understanding of accounting and tax concepts, financial statements, trial balance, financial recordkeeping process, and books or accounts of the company.
• Interrogates transaction initiating information or data, and understands, records, or enters transactions onto the system.
• Analyses and reconciles financial information and data to resolve accounting issues, and reports on such.
• Compiling and presenting reports.
• Planning and organising
• Problem-solving and judgment skills
• Decision-making and action orientated.
• Conflict handling
• Time management, including the ability to respond to and resolve queries and issues in the minimum amount of time.
• Able to work independently and under pressure.

Personal Attributes:

• Professional
• High level of detail and accuracy
• Energetic and self-motivated
• Resilient and hardworking
• Deadline driven
• Systematic and methodical
• Empathetic when dealing with personnel matters.
• Someone who upholds professional ethics and values.
• Must be assertive and comfortable to share views and ideas in the interest of good financial management of the business.

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Job Description    
The Service Advisor will be responsible to maximize service sales and maintain high levels of customer satisfaction by doing the following:

• To maximise service sales by using professional sales techniques
• To ensure the security of cash taken
• To create customer confidence in the brand by ensuring professional and knowledgeable performance To ensure the highest level of efficiency and courtesy when dealing with the customer
• To record customer's details and requirements accurately by means of a Job card
• To record and update service history and vehicle details accurately
• To carry out a physical inspection of the vehicle with the customer (damages to be noted) Mileage of vehicle to be noted on the job card on inspection of the vehicle
• To perform daily follow-ups with customers
• To keep clients updated throughout the day regarding vehicle progress
• To ensure completed jobs are not released without verified payment
• To ensure all CPA documentation is completed correctly as required by the Law
• To ensure the Company's quoting policy is adhered to
• To ensure payment arrangements are confirmed prior to commencement of job Confirm type of job before opening job card If customer has service / maintenance plan, ensure authorization is received Ensure costing's correct as per costing Matrix / authorization Obtain authorization from customer for any additional work required
• To ensure cash sale policies are adhered to Control your vehicles on the work-in-progress report Deposits to be taken on jobs over R 5,000 Ensure deposits of no less than 50% taken from customers on quotes exceeding R 5,000 Ensure that repair waiver forms are completed and signed by the customer
• To ensure filing system is up to date
• Ensure all warranty job cards are given to Warranty Clerk daily All costings must be done on a daily basis and especially prior to collection All labour hours should be costed on carry overs daily Communicate up-sell items to the customer with correct authorizations

Please note that preference will be given to non equity candidates in line with the companies transformation goals

Specific Role Responsibilities    

•  2-3 years experience 

Qualifications and Experience  

•  Matric / Equivalent

Skills and Personal Attributes    

•  2-3 years experience

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Position Overview    
The Sales Manager is fully responsible for managing the pre-owned vehicle sales team, maximising sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process.

Specific Role Responsibilities    
Key Duties and Responsibilities:

• Maximising sales and profitability through satisfaction and retention of customers to meet sales forecast.
• Developing the necessary sales organisation to meet sales and profitability objectives.
• Ensuring optimum stock of vehicles on premises.
• Ensuring cost control to budget within the department.
• Ensure adequate product display material is available.
• Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
• Monitor financial performance of sales department weekly.
• Ensure that customer complaints are dealt with timeously and effectively.
• Ensure that vehicle is delivered according to OEM quality and safety standards.
• Ensure that departmental customer satisfaction/ expectation targets are met.
• Ensure direct and indirect costs remain within Company prescribed parameters.
• Ensure that Sales Executives receive new model launch training.
• Establish the staffing levels and the training required to achieve sales objectives.
• Ensure that all floorplan activities are monitored.
• Ensure stock level is kept within company policy requirements.
• Maximise sale of back-end products.
• Qualifications and Experience    
• Experience and Knowledge Required:
• A minimum of 8 years vehicle sales experience within the motor vehicle industry. Relevant experience in pre-owned vehicle sales is essential.
• A minimum of 3 years' experience in a sales team lead/management role is required; managing, leading, administering and motivating a sales team to achieve objectives, to guide and implement effective sales processes and systems, and to ensure achievement of business sales objectives is essential.
• A previous successful track record in sales is required.
• Knowledge & understanding of OEM target management and variable margin programmes required.
• Prior experience in Ford sales or similar brand - highly desired.
• Sales compliance management required.

Qualifications Required:

• Senior Certificate (Grade 12)
• A relevant tertiary qualification NQF6+ (e.g. sales/ marketing/ business management) qualification - an added advantage.

Other Requirements:

• Valid, unendorsed drivers license and the ability to competently and legitimately drive.
• Preference will be given to suitable prospects that speak the language commonly spoken in the area, i.e. Afrikaans
• Computer literate: MS Office and dealer lead management system.
• Knowledge of dealership policies and procedures.
• Knowledge of competitive motor industry.

Skills and Personal Attributes    
Skills/ Competencies:

• Communication skills in English AND Afrikaans (spoken and written business communication).
• Interpersonal skills (building rapport)
• Sales management and marketing skills, knowledge and experience in the retail automotive context is necessary.
• Business acumen/ commercial astuteness
• Relationship management with OEM and other relevant stakeholders.
• Customer service management

Personal Attributes:

Professional

• Highly results driven and orientated
• Highly self-motivated and constantly driven to achieve more.
• Highly resilient and able to maintain a positive outlook.
• Ethical
• Calm under pressure; able to keep emotions under control.
• An adapter; someone who can adapt their interpersonal style to suit different people or situations.
• A team player
• Reliable

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Position Overview    

• The purpose of the role is to optimise sales opportunities with maximum profitability and customer satisfaction, whilst ensuring sales objectives and targets are met.

Specific Role Responsibilities    
Key Tasks:

• Customer and sales management.
• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow existing customer base.
• Prospect for new customers and maintain existing customer relationships.
• Sell vehicle features and benefits.
• Handle customer questions and overcome objections.
• Professionally handle the vehicle handover to the customer.
• Manage customer expectations to ensure effective delivery of service.
• Marketing and promotions
• Attend regular sales meetings.
• Attend all relevant OEM training courses, and any other developmental training opportunities allocated.

Qualifications and Experience    
Experience Required:

• A minimum of 3 years of sales experience in the motor dealership industry. Experience selling the same/similar brands successfully is an advantage and prior experience selling PRE-OWNED vehicles is highly desired.
• Solid PRE-OWNED vehicle sales background would be of advantage.
• A proven track record of meeting monthly targets and experience in cold calling to develop a client base.

Qualifications Required:

• Senior Certificate (Grade 12)

Other Requirements:

• Valid, unendorsed drivers license
• Preference will be given to suitable prospects that speak the language commonly spoken in the area, i.e. Afrikaans
• Computer literate
• Understanding of the compliance governing the retail industry would be an advantage.
• Knowledge of dealership policies and procedures.
• Knowledge of competitive motor industry.

Skills and Personal Attributes    
Essential competencies (essential for meeting nearly all job objectives):

• Communication skills in English AND Afrikaans (read, write & speak)
• Interpersonal ability; working with people, relating to others and networking.
• Listening
• Delivering results
• Customer orientation
• Negotiation
• Persuading and Influencing
• Commercial thinking; keeping up to date with competitor information and market trends; identifies opportunities, and demonstrates financial awareness (i.e. profit, loss, value, costs) related to the role.
• Financial literacy: able to understand relevant financial concepts and do relevant calculations.
• Planning and organizing; monitoring own performance against expectations/ targets/ deadlines.
• Digital Dexterity – the ability to understand, adopt and leverage current and emerging digital platforms and technologies to achieve results, and enhance the digitally savvy customer’s expectations and buying experience.
• Learning Agility – an ability to learn, adapt, unlearn, and relearn to keep up with constantly changing conditions.
• Coping with pressure and setbacks; able to work productively in a pressurized environment.
• Initiative and problem solving abilities

Personal Attributes:

• Highly self-motivated, energetic and able to maintain a positive outlook.
• Self-confident
• Determined
• Ethical
• A curious, quick learner:
  •  Need to acquire thorough knowledge of the vehicles they are selling – not just technical specs; but also information about the manufacturer’s warranty, dealership services, taxes, fees etc.
  •  Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
• Calm; able to keep emotions under control.
• An adapter; someone who can adapt their interpersonal style to suit different people or situations.
• A team player
• Reliable
• Results driven and customer orientated

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Purpose

• This is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld.

Specific Role Responsibilities    
Generic Job Outputs

• Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership. 
• Maximize second gross profit. 
• Execute work in line with governance and compliance processes. Ensure that dealership remains compliant in accordance with legislation requirements. 
• Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.
• Conduct financial needs analyses and provide associated sales of value-added finance and insurance products. 
• Manage and maintain the finance and insurance debtor’s book and effectively manage the applicable administration and other related processes. 
• Provide specialized need analysis & financial and insurance advice and support to clients. 
• Provide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership. 
• Inform and educate customers on products to ensure retention of existing customers; Increase sales revenue and increase the organization’s customer base. 
• Consistently enhance own competence through knowledge development in subject matter and associated industry developments.
• Customer service and sale management.
• Knowledge of the NCA, CRA, FAIS, FICA..

Qualifications and Experience    
Minimum Experience

• 3 years’ experience in a similar role with a customer services focus within the Automotive Retail Industry or Banking environment.

Minimum Qualification

• Grade 12 /Matric and with a relevant diploma. Credit Management Diploma will be advantageous. In addition, a Regulatory Exam, NC Accreditation, Retail or Short-Term Insurance Qualification with minimum 120 credits

Skills and Personal Attributes    
Minimum Requirements

• Up-to-date knowledge of vehicle legislation, trade practices, dealership policies and procedures
• Customer service and sale management.
• Understanding of the compliance governing the retail industry would be an advantage.
• Knowledge of the NCA, CRA, FAIS, FICA.
• Accredited by the FSP and mandated to perform NCA functions before (s13 mandate)
• Possess the relevant Continuous Professional Development points within the stipulated time-frames
• Drivers License

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Main Purpose:                              

• Reporting to the Dealer Principal, the successful candidate will manage the service department to ensure productivity, efficiency and excellent customer service index scores. The Service Manager will manage cost and increase the profitability of the service department by ensuring workshop operating procedures and practices are adhered to and to maintain and improve Environmental, Health and Safety standards as regulated.

Specific Role Responsibilities    
Key performance areas:

• Exceed all targets and labour sale objectives through efficient workshop operations.
• Ensure efficient equipment control, assets control and fluent administration processes.
• Ensure the highest level of customer satisfaction and retention.
• Lead and manage the service team.
• Create and Leverage Collaborative Partnerships.
• Ensure compliance with the Original Equipment Manufacturer and Lindsay Saker  policies as well as industry guidelines.
• Achieve industry leading standards of customer care, process efficiency and cost control.

Job Knowledge

• Motor industry and Workshop management knowledge.
• People management.
• Business, Sales and Service Process knowledge.
• Professional & Technical Expertise in Vehicle Service & Repair Management.
• Job Related Skills:
• Proven track record in managing people and working on VWSA software systems.
• Computer skills, preferably MS work processing, Drive and preferable VWSA operating systems.
• Financial-reporting and forecasting skills.

Qualifications and Experience    
Job Experience:

• Min 10 years’ experience in automotive industry as Service Manager.

Education

• Recognised Motor Trade plus N6 or Technical Diploma.
• Recognised Management Diploma of Certificate.
• Industry related qualification (or working towards).
• VWSA Service Manager Qualification will be an advantage.

Minimum Qualifications:                  

• Higher Certificate and / or Advanced National (Vocational) Certificate with NQF Level

Skills and Personal Attributes    

• Initiative / Perseverance.
• Adaptability / Decisiveness.
• Interpersonal skills.
• Valuing servicing and Diversity.
• Conflict resolution.
• Customer Focus and Relationships.
• Communication Impact and Influencing.
• Brand Alignment.
• Positive thinking.
• Motor industry and Workshop management knowledge.
• People management.
• Business, Sales and Service Process knowledge.
• Professional & Technical Expertise in Vehicle Service & Repair Management.

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Specific Role Responsibilities    
Specifications for these positions will be discussed if a candidate is invited for an interview.

The responsibilities of a Vehicle Stock Controller include the following tasks:

• Invoice vehicles accurately and timeously in accordance with the offer to purchase authorized by management.
• Ensure accurate and timely (daily) capture of purchase invoices.
• Bring vehicle into stock.
• Invoicing vehicles out.
• Create purchase orders to suppliers for recon and fitments; ensuring that each payment has an order number.
• Monthly reporting on outstanding orders.
• Balance vehicle costing on the in-house system to the department manager’s cost sheet.
• Ensure required documentation is available in the deal file before invoicing.
• Report any deviations to the Financial Manager.
• Stock takes (twice a week) of all vehicles bringing vehicles into stock.
• Provisions on all vehicles that are in stock.
• Update stock list with retail prices.
• Control of the Demo Fleet, updating reports to Matrix, back-office, and weekly stock takes.
• Responsible for registration and licensing documents for the used vehicle department.
• Work closely with the Sales Executives and Sales Manager/s.

Qualifications and Experience    
Minimum Qualifications and Experience needed:

• Matric
• Must have Stock Controller and Invoicing experience
• Experience with “Drive” dealership management system, advantageous
• Renault & Nissan Experience advantageous
• Currently in the Motor Trade

Skills and Personal Attributes    
Minimum requirement:

• Computer literate
• Excel experience Mandatory
• Multi-tasking ability

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Job Description    

• To issue and ensure availability of part to the service department, counter and telesales customers.
• Ensure operational quality and increase parts sales turnaround time, through the execution of predefined work objectives as per agreed operating standards and procedures.

Specific Role Responsibilities    

• Capture parts transactions on the Drive accounting system and the original equipment manufactory system called ETKA
• Ensure fast moving parts order is automated by the systerm 
• Ensure stock levels are maintained for availability purposes to be distributed to internal customers
• Pick parts accordingly, and issue to technician timeously as per job cards
• Provide advice and report on transactional and process activities within set guidelines to provide timely information for decision making.
• Order parts not kept in stock once authorised by Service advisor.
• Accurately reconcile transaction records of parts, products and accessories in order to enable verification of the validity of transactions.
• Adhere to legal compliance to the FICA regulation, POPI Act, Customer Protection Act, Health and Safety requirements 
• Resolve workshop complaints, ensuring problems are addressed in a timely and accurate manner
• Monitor and report on trends and anomalies in respect of parts, products and accessory consumption and make recommendations for improvement 
• Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunity for feedback & exceptional service.

Qualifications and Experience    

• Industry Legislation compliance / Drive, Valid driver’s License
• Higher Certificate and or /Advance National (Vocational) Certificate with NQF Level 5.
• Minimum 5 Years VW AND AUDI Parts Sales experience.

Skills and Personal Attributes    

• Team
• Meticulous
• dentifies problems or challenges in a situation and report
• The ability to identify automotive parts and knowledge of automotive parts and accessories
• Proficient knowledge about the structure and basic operations of vehicles and components
• Displays a clear understanding of the process and procedures involved in sales administration.
• Applies elementary concepts of knowledge / skill to develop activities assigned under supervision.
• Sound knowledge of operating systems Kerridge and ETKA will be an advantage.