Latest Jobs at Newmark Hotels

Job Summary:

• As a Reservationist, you serve as a frontline ambassador, responsible for the promotion, sales, and booking of the hotel’s products and services. You will ensure a seamless reservation experience from initial inquiry to confirmation, while providing exceptional customer service and supporting operational efficiency across departments.

Minimum Requirements

• Proficiency in Opera Property Management System (PMS)
• Strong command of Microsoft Office Suite
• Excellent verbal and written communication skills
• Experience in managing OTA responses and extranet platforms
• Exceptional attention to detail and organizational skills
• Ability to work under pressure, prioritize tasks, and handle multiple requests
• Customer-focused mindset with a proactive approach to service

Duties Responsibilities

• Handle hotel reservations via telephone, email, and online platforms.
• Prepare accurate rate proposals and quotations for individual and group bookings.
• Maintain up-to-date and detailed records of all reservations, guest profiles, payments, and special requests.
• Proactively upsell room categories, packages, and other hotel offerings where appropriate.
• Respond courteously and professionally to all reservation-related queries and ensure timely follow-up.
• Manage and monitor room blocks and group reservations, including allocation and release procedures.
• Coordinate with internal departments regarding guest requirements, special requests, and instructions.
• Assist with the booking of ancillary services such as transfers, dining, and other outlet reservations.
• Compile daily arrival and guest correspondence packs for the Front Office.
• Report overbookings, rate discrepancies, and system issues to the Reservations Manager promptly.
• Ensure accurate invoicing, payment tracking, and allocation of deposits.
• Manage the OTA (Online Travel Agent) extranets and respond to OTA communications.
• Monitor and maintain internal worksheets (e.g., PM sheet, payment trackers, unallocated deposits).
• Follow up on all quotations to maximize conversion and revenue.
• Ensure all bookings are accurately captured in the PMS and aligned with operational standards.
• Resolve guest issues within your scope and escalate where necessary.
• Check and respond to emails within the company’s communication timeframe.
• Ensure reservation vouchers are correctly processed and recorded.
• Attend required training sessions and stay updated on hotel packages and procedures.
• Adhere to departmental SOPs, quality assurance standards, and dress code expectations

Deadline:23rd August,2026

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Job Advert Summary    

• A Commis Chef is an entry-level position in the culinary field, responsible for assisting and supporting the kitchen team in the preparation and production of food items. The Commis Chef works under the guidance of senior chefs and is exposed to various aspects of kitchen operations to develop a strong foundation in culinary skills and techniques

Minimum Requirements    

• Some establishments do inhouse training and community outreach programs and these requirements may not be applicable.
• High school diploma or equivalent.
• 1-2 years experience in a kitchen environment.
• Working effectively in a multi-cultural environment.
• Culinary school training or relevant culinary certifications are a plus.
• Basic of cooking techniques, food preparation, and kitchen equipment.
• Knowledge of food safety and sanitation standards.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong teamwork and communication skills.
• Flexibility to work varying shifts, including weekends and holidays.

Duties and Responsibilities    
Key Responsibilities:

Food Preparation:

• Assist in the preparation of ingredients, including chopping, slicing, and dicing vegetables, meats, and other food items according to established recipes and guidelines.

Cooking:

• Follow recipes and instructions to cook and assemble dishes, ensuring consistency in taste, texture, and presentation.

Plating:

• Assist in arranging and garnishing dishes on plates, ensuring they are visually appealing and in adherence to the established standards.
• Familiarise yourself with the menu

Station Maintenance:

•  Maintain a clean and organized workstation, including proper storage of ingredients, utensils, and equipment. Adhere to food safety and sanitation standards.

Inventory Management:

•  Assist in monitoring ingredient inventory levels and notify senior chefs or supervisors when supplies need replenishing.

Assistance to Senior Chefs:

•  Collaborate with the senior kitchen staff in various tasks such as preparing sauces, stocks, and other foundational components of dishes.

Adherence to Standards:

• Ensure all food items prepared meet the quality, taste, and presentation standards set by the head chef or kitchen manager.

Communication:

• Maintain effective communication with fellow kitchen staff regarding orders, ingredients, and any kitchen-related concerns.
• Positive attitude
• Good team player

Learning and Development:

• Participate actively in training sessions and take the initiative to learn new cooking techniques and methods. Strive to improve culinary skills and expand knowledge of different cuisines.

Adaptability:

•  Willingness to rotate between different kitchen stations, gaining exposure to various roles and responsibilities within the kitchen.

Physical Requirements:

• Ability to stand for extended periods.
• Lift and carry heavy pots, pans, and other kitchen equipment.
• Work in hot and fast-paced kitchen environments.
• Ability to bend, kneel, and perform repetitive motions.

Career Path:

•  Commis Chefs often start in entry-level positions but can progress within the culinary field based on experience and skill development. With dedication and continued learning, Commis Chefs can move up to roles such as Demi Chef de Partie, Chef de Partie, and eventually advance to higher positions such as Sous Chef and Executive Chef.

Deadline:31st August,2026

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Job Advert Summary    

• The Financial Accountant is responsible for supporting the effective financial control and accounting operations of the hotel. The position is responsible for the accurate processing, reconciliation and reporting of hotel revenue, banking, cash, credit card, EFT and other financial transactions.
• The role will ensure that transactions processed through the hotel's operational systems are accurately captured into the accounting system, that financial discrepancies are identified and investigated timeously, and that all financial records are complete, accurate and supported by appropriate documentation.
• The position will also assist the Financial Manager with month-end accounting, balance sheet reconciliations, financial reporting, internal controls and other financial accounting requirements.

Minimum Requirements    

• Relevant recognised Accounting or Finance qualification, preferably Diploma/Degree in Accounting, Financial Management or equivalent.
• Minimum 3 years' experience in a financial accounting or similar finance role.
• Previous hotel or hospitality finance experience is highly advantageous.
• Experience working with hotel PMS and accounting systems, preferably Opera and Sage.
• Experience with revenue reconciliation, banking, cash control and balance sheet reconciliations.
• Experience with month-end accounting processes is advantageous.
• Advanced or intermediate Excel proficiency is required.

Duties and Responsibilities    
Revenue Accounting & Reconciliation

• Process and run the daily revenue interface between Opera and Sage.
• Print and review the relevant Sage reports and trial balances and ensure that the two systems balance.
• Investigate and resolve any discrepancies between Opera and Sage.
• Perform daily and monthly revenue reconciliations to ensure completeness and accuracy of hotel revenue.
• Reconcile room revenue, food and beverage revenue, other operating revenue and applicable adjustments.
• Ensure that all revenue transactions are correctly allocated to the appropriate accounts and cost centres.
• Identify unusual revenue movements or variances and report these to the Financial Manager.

Cash & Banking

• Maintain accurate daily cash-up and banking records.
• Prepare and process daily cash, deposit and banking reports.
• Audit cash floats and investigate any shortages or overages.
• Process and reconcile the main bank account.
• Verify deposits and ensure that all banking is accurately recorded and supported by appropriate documentation.
• Monitor outstanding deposits and follow up on unreconciled items.
• Ensure that banking procedures and internal financial controls are consistently followed.

Credit Cards, EFT & Payment Controls

• Process and reconcile credit card transactions and payment gateway settlements.
• Reconcile PayGenius and Speedpoint transactions.
• Process and reconcile EFT payments and deposits.
• Ensure that all transactions are supported by the relevant documentation.
• Investigate unidentified, duplicated or incorrectly allocated transactions.
• Escalate material or recurring discrepancies to the Financial Manager.

House Accounts & Sundry Accounts

• Maintain accurate house account spreadsheets and supporting schedules.
• Reconcile and post house account transactions into Sage.
• Ensure that the hotel's house account procedures are strictly adhered to.
• Monitor outstanding house accounts and follow up on aged or unusual balances.
• Ensure that sundry creditor deposits and other suspense/control accounts are appropriately allocated and cleared.

Accounts Payable & Invoices

• Process invoices received from Head Office and service providers, including Newmark, CBA Printer, DSTV and other suppliers.
• Verify invoices against supporting documentation and ensure that transactions are correctly coded.
• Ensure invoices are processed within the required monthly deadlines.
• Assist with supplier reconciliations and investigation of outstanding or disputed items.
• Ensure compliance with the hotel's procurement and invoice approval procedures.

Refunds & Commissions

• Prepare and process approved commission payments.
• Prepare refund documentation and supporting schedules for Financial Manager approval.
• Verify that all refunds and commission payments comply with company procedures.
• Ensure that approved payments are accurately processed and recorded.

Month-End Accounting

• Assist with month-end close procedures and ensure that all relevant transactions are processed within the required deadlines.
• Prepare monthly revenue reconciliations to ensure that Opera agrees to Sage.
• Prepare and maintain monthly balance sheet reconciliations for review and approval by the Financial Manager, including:
• Cash Control
• PayGenius Control
• EFT Deposits
• Speedpoint Control
• Sundry Creditors – Unallocated Deposits
• Sundry Creditors – Deposits for Future Use
• House Accounts
• Other relevant control and suspense accounts
• Investigate and clear reconciling items timeously.
• Maintain complete supporting documentation for all reconciliations.
• Assist with month-end journals and accounting adjustments where required.

Deadline:31st August,2026