Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.
Job Description
As the OUTsurance Claims Assessor /Investigator you will be responsible for assessing, validating and finalising fire and liability claims in the personal lines and business.
Responsibilities:
Validate all fire incidents and claims
Validate all liability incidents and claims
Meeting with clients, witnesses, SAPS officials, towing operators etc.
Finalise all reports and administration (reports, scanning, photographs etc.)
Liaise with service providers
Make the decision, all administration and telephonic queries arising around that.
Handling and resolving all queries and problems from service provider and clients
Conduct all the above to the required performance and quality standards that are in place with all Liability claims
Conduct all the above to the required performance and quality standards that are in place with all Fire incidents
Qualifications
Matric
Investigations experience will be beneficial, especially fire claims investigation/ assessing.
Previous liability claims investigation experience will be beneficial
FAIS Accreditation or a FAIS recognized qualification will be highly beneficial
Additional Information
Required Competencies & Personal Attributes:
Valid Driver’s licence
Previous fire investigations experience is essential
Claims experience
Excellent interpersonal and communication skills (verbal and written)
Computer literacy is essential
Investigative know-how is essential
Conflict handling
Self-disciplined and self-motivated (must be able to work independently)
Problem solving/initiative
Negotiation skills
Stress tolerance
Tenacity and resilience
Be an analytical thinker with an investigative instinct
Customer service oriented
Deadline and results oriented
Attention to detail
Takes ownership and responsibility
Adaptability
An ideal candidate will be able to align their personal work values to the OUTsurance values. Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential.
In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.
Job Description
As the OUTsurance Claims Assessor (Buildings) you will be responsible for assessing, validating and finalising personal lines and business claims.
Responsibilities
Validate all incidents and claims
Meeting with clients, witnesses etc.
Finalise all reports and administration (reports, scanning, photographs etc.)
Liaise with service providers
Make the decision, all administration and telephonic queries arising around that.
Handling and resolving all queries and problems from service provider and clients.
Conduct all the above to the required performance and quality standards that are in place.
Qualifications
Matric is essential
Valid Driver’s Licence is essential
A degree in Civil Engineering or Quantity Surveying is essential.
FAIS Accreditation or a FAIS recognized qualification will be highly beneficial
Experience
Construction or building related experience
Building/ Construction/ Plumbing or Electrical/Electronic related experience
Face to Face Client services experience
Investigation/Assessing experience, especially in a short-term insurance industry. Preferably Buildings Assessing experience
Additional Information
Competencies and Skills
Excellent interpersonal and communication skills (verbal and written)
Computer literacy is essential
Investigative know-how is essential
Conflict handling
Self-disciplined and self-motivated (must be able to work independently)
Problem solving/initiative
Negotiating
Stress tolerance
Tenacity and resilience
Be an analytical thinker with a investigative instinct
Customer service oriented
Deadline and results oriented
Attention to detail
Takes ownership and responsibility
Adaptability
An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Passionate, Honest, Human, Dynamic and Recognition.
Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential.
Must be willing to travel locally when required with a valid driver’s license
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Join our happy subscribers