Latest Jobs at The South African Revenue Service (SARS)

Job Purpose 

• The purpose of the Ops Specialist: Exchange of Information role is to analyse, evaluate, interpret, and integrate requests for exchange of information through the application of best demonstrated practice from within SARS and internationally as per International Agreements on exchange of information.

Education and Experience

Minimum Qualification & Experience Required 

• A minimum of a relevant Bachelor's Degree/Advanced Diploma (NQF 7) in Audit/ Tax/International Tax/ Tax Law/ International Tax Law/ Debt Management AND 5 - 7 years’ experience in a similar environment of which 2 - 3 years at a technically skilled level.

Alternative 

• Senior Certificate (NQF 4) with 10 years of related experience in Audit/ Tax/ International Tax/ Tax Law/ International Tax Law/ Debt Management, of which 2 - 3 years at a technically skilled level.

Minimum Functional Requirements

• Information Management: Proficiency in managing and processing large volumes of data.
• Data Analysis: Ability to analyse data to identify trends, anomalies, and insights.
• Data Integration: Skills in integrating data from various sources.
• Compliance: Knowledge of relevant tax laws and regulations.
• Project Management: Planning, execution, and continuous improvement of information exchange processes.
• Facilitation: Leading workshops and focus groups.
• Stakeholder Engagement: Strong communication skills for interacting with stakeholders.
• Report Writing: Ability to generate comprehensive reports.
• Training and Support: Providing training and support on best practices.
• Analytical Skills: Identifying trends and supporting decision-making.
• Attention to Detail: Ensuring data accuracy and integrity.
• Adaptability: Ability to adapt to changing requirements.
• Collaboration: Working effectively with team members and departments.
• Innovation: Bringing innovative solutions to improve processes
• GOC Confidential – (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations; (b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g., taxpayer information.

Job Outputs:

Process

• Maintain a thorough and up-to-date understanding of relevant internal and external data sources for creating comprehensive profiles.
• Attend to information requests received and send to the relevant department to source information.
• Gather input from all parties and communicate progress on a periodic (weekly, monthly, quarterly and annual) basis.
• Complete concise reports on the exchange of information subject at the request of the Competent Authority.
• Conform to SARS governance and the Exchange of Information Agreements.
• Draft/compile, review and distribute relevant documentation regarding deliverables.
• Ensure all activities are conducted within established organisational policies and exchange of information agreements.
• Ensure correspondence and information received from external and internal sources is verified and receives the necessary attention.
• Escalates risks via appropriate channels and to the correct person.
• Execute specialist input through investigation and opportunities within the product process, including risk concern.
• Accumulate information to review work progress that provides input to reporting, decision-making and the identification of improvement opportunities. 
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in the area of specialisation. 
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. 
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. 
• Initiate process and procedural change, implement the change and provide the new requirements as a result of the change. 
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. 
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. 
• Analysis, evaluation, interpretation and integration of requests for exchange of information in line with said agreements.
• Evaluate information in order to report suspicious non-compliance (RSN system).
• Profiling of taxpayer behaviour and execution of EOI requests.
• Follow-up, analysis and capturing of feedback related to the exchange of information requests and deliverables.
• Liaise with internal and external stakeholders in assessing the validity of requests for EOI.
• Refer matters for opinion where there are grey areas in legislation on EOI.
• Participation in technical exchange forums with other jurisdictions to share best practices.

Governance

• Implement and provide input into the development of governance, compliance, integrity, and ethics processes within the area of specialisation. 

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. 
• Search for, integrate, and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost-effectiveness and reduction of financial costs. 

Client

• Ensure effective client and stakeholder feedback processes exist and are acted on timeously.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. 

Behavioural Competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Organisational Awareness
• Partnership relations
• Problem Solving and Analysis
• Respect
• Trust
• Fairness and Transparency
• Honesty and Integrity
• Trust
• Respect

Technical Competencies

• Business Knowledge
• Data Collection and Analysis
• Economic Research
• Efficiency improvement
• Functional Policies and Procedures
• Information management
• Knowledge Management 
• Reporting
• Risk Knowledge

Deadline:1st August,2025

go to method of application »

Job Purpose 

• The purpose of the Coordinator: Documents role is to manage and coordinate the end-to-end process flow of documents and records within SARS, ensuring that all documents are processed, stored, and retrieved efficiently and securely. This includes overseeing the lifecycle of sensitive and confidential information such as taxpayer records and internal communications while ensuring compliance with legislative and organisational standards, including GOC Confidential classifications.
• The role plays a critical part in maintaining the integrity and accessibility of official records, supporting executive decision-making, and enabling smooth administrative operations. It requires close collaboration with internal stakeholders to ensure that document handling aligns with operational priorities and confidentiality protocols.

Education and Experience

Minimum Qualification & Experience Required

• A minimum of a National Diploma/Advanced Certificate (NQF 6) in Information Systems/Records Management/Information Science/Information Technology or Office Administration with solid experience in Information & Records Management AND 2-3 years’ experience in a similar environment with solid experience in Information & Records Management, of which 1-2 years at a knowledge worker level.

Alternative #

• Senior Certificate (NQF 4) with 5 years related experience in Information & Records Management, of which 1 - 2 years at a knowledge worker level.

Minimum Functional Requirements

• Proficiency in document and records management systems.
• Knowledge of legislative compliance (e.g., NARS Act).
• Ability to manage large volumes of data.
• Skills in data analysis and integration.
• Familiarity with GOC confidential classifications.
• Experience in risk and compliance frameworks.
• Strong reporting and documentation capabilities.
• Effective stakeholder engagement and communication.
• GOC Confidential – (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations; (b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g., taxpayer information.

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to the area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgment of work outputs and queries in the area of specialisation.
• Correctly apply policies, practices, standards, procedures, and legislation in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in the area of specialisation.
• Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements as a result of the change.
• Provide specialist input through the investigation of opportunities for operational and process, product, and risk optimisation.
• Use practical and applied knowledge and situational judgement to arrive at decisions.

Governance

• Ensure that completed work adheres to relevant policies, procedures, governance, and legislative requirements, and report on deviations and discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost-effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural Competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical Competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Events, Meetings, or Task Coordination
• Functional Policies and Procedures
• Planning and Organising
• Records and Archive Management
• Electronic Records Management System
• Reporting
• Service Delivery
• Standard operating procedure compliance

Deadline:30th July,2025

go to method of application »

Job Purpose 

• The purpose of the Coordinator: Documents role is to manage and coordinate the end-to-end process flow of documents and records within SARS, ensuring that all documents are processed, stored, and retrieved efficiently and securely. This includes overseeing the lifecycle of sensitive and confidential information such as taxpayer records and internal communications while ensuring compliance with legislative and organisational standards, including GOC Confidential classifications.
• The role plays a critical part in maintaining the integrity and accessibility of official records, supporting executive decision-making, and enabling smooth administrative operations. It requires close collaboration with internal stakeholders to ensure that document handling aligns with operational priorities and confidentiality protocols.

Education and Experience

Minimum Qualification & Experience Required

• A minimum of a National Diploma/Advanced Certificate (NQF 6) in Information Systems/Records Management/Information Science/Information Technology or Office Administration with solid experience in Information & Records Management AND 2-3 years’ experience in a similar environment with solid experience in Information & Records Management, of which 1-2 years at a knowledge worker level.

Alternative 

• Senior Certificate (NQF 4) with 5 years related experience in Information & Records Management, of which 1 - 2 years at a knowledge worker level.

Minimum Functional Requirements

• Proficiency in document and records management systems.
• Knowledge of legislative compliance (e.g., NARS Act).
• Ability to manage large volumes of data.
• Skills in data analysis and integration.
• Familiarity with GOC confidential classifications.
• Experience in risk and compliance frameworks.
• Strong reporting and documentation capabilities.
• Effective stakeholder engagement and communication.
• GOC Confidential – (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations; (b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g., taxpayer information.

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to the area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgment of work outputs and queries in the area of specialisation.
• Correctly apply policies, practices, standards, procedures, and legislation in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in the area of specialisation.
• Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements as a result of the change.
• Provide specialist input through the investigation of opportunities for operational and process, product, and risk optimisation.
• Use practical and applied knowledge and situational judgement to arrive at decisions.

Governance

• Ensure that completed work adheres to relevant policies, procedures, governance, and legislative requirements, and report on deviations and discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost-effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural Competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical Competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Events, Meetings, or Task Coordination
• Functional Policies and Procedures
• Planning and Organising
• Records and Archive Management
• Electronic Records Management System
• Reporting
• Service Delivery
• Standard operating procedure compliance

Deadline:31st July,2025