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  • Posted: May 16, 2024
    Deadline: Not specified
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  • TransUnion is more than just a credit reporting agency. We’re a sophisticated, global risk information provider striving to use Information for Good. Serving roughly 45,000 companies and more than 500 million customers in 33 countries globally, we’re committed to providing the most complete and multidimensional information available, to help o...

     

    Analyst - Johannesburg

    What We'll Bring:

    Associate is responsible for:

    • SQL script maintenance and development.
    • BI Report maintenance development (Tableau and SSRS).
    • A>I graph maintenance and development.
    • Execution of Namibia synoptic reports.
    • Data analytics and specified analytics investigations.
    • Testing of SQL and A>I graphs for SIT and PROD deployments.
    • Scheduling of BI reports. (Tableau and SSRS)
    • Data ingestion. (new and current processes)
    • Automation of processes.

    What You'll Bring:

    User Support

    • Administer the process for requesting information from the Big data Team and reporting to the Big Data Manager on all the requests processed each month.
    • Build and deliver key reports in Tableau and SSRS
    • Assist the marketing / ISG / Sales department with product development utilizing the Data on Hive
    • Assisting users in customizing and automating reporting solutions.

    Quality Assurance:

    • Ensure accurate, compliant reports with business value are being delivered according to Big data Reporting Standards.
    • Facilitation and alerting of Data Quality issues.
    • Assist in the testing of new data sets from Ispark as well as testing the validity of reports and analysis.

    Report Development

    • Development, maintenance and automation of specialized reports.
    • Creating Adhoc reports by using the appropriate tools, e.g. Tableau, SSRS or HSQL.

    Analysis/Design: 

    • Involvement in the full development life cycle, which may require tasks such as:  Business Requirements, Data analysis / profiling tasks.

    Documentation: 

    • Data Analysis / profiling documentation.

    Communication & Collaboration: 

    • With Fellow Team members, business users, as well as subject matter experts to be able to translate business requirements into a report.

    General:

    • Performs other related duties as assigned.

    Impact You'll Make:

    The duties and responsibilities described above are the essential functions of the job.  

    The qualifications below are representative of the knowledge, skills, and/or abilities required.  

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Diploma or Degree in computer science or a related discipline
    • At least 1 years experience Supporting and Administering Tableau environment (Version 2020.4  experience preferred).
    • At least 1 years experience support business users from a Data Warehouse environment. 
    • At least 1 years SQL Programming experience, in order to create reports using complex queries.
    • Participation in at least 2 major Data Warehouse projects.
    • Practical Involvement and experience in the full Data Warehouse development life cycle (At least 1 years experience required). 
    • Tableau Report building and server administration
    • Tableau Prep Builder.
    • Dimensional Data Modeling and Design understanding required.
    • Practical Experience with MapR Hadoop (advantage).
    • Knowledge of Abinito (advantageous)

    go to method of application »

    Information Security Specialist - AppSec (remote) GCC Africa

    What You'll Bring:

    Role Responsibilities:

    • Provide oversight, guidance and subject matter expertise to technology, project and business teams.
    • Proactively engage product and business owners to ensure they understand and deliver security requirements, comply with audit expectations and support risk remediation activities.
    • Ensure controls are identified and implemented throughout each stage of product development and enterprise change.
    • Identification, mitigation and management of security risks.
    • Provide training and mentoring to team members in addition to technical workshops with key stakeholders within the technology and security teams.
    • Run awareness activities to ensure continuous improvements to the security culture for the organisation.
    • Review application security scans and provide remediation advice to product owners and developers.
    • Evaluate the effectiveness and coverage of security products and tooling to continuously monitor and protect company assets.
    • Support ISO27001, PCI DSS and other internal and external audit programmes.
    • Support the continuous improvement of security policies and standards.
    • Support clients with any security related queries raised.

    Key Tasks:

    • Working with project and product teams, providing support and guidance to ensure compliance with security policy and standards.
    • Perform security assessments with recommendations to mitigate and reduce risk.
    • Working with technology and security teams, driving initiatives such as vulnerability assessment and penetration testing workstreams.
    • Implement and improve technical processes to create efficient and secure methodologies.
    • Support the management and investigation of security events including post incident reviews in conjunction with other security teams.

    Impact You'll Make:

    Essential Skills & Experience:

    • Development experience - Java or Dot net
    • Security/ SAS tool (Static application )
    • Manual code reviews/automatic reviews
    • CISSP qualified, or similar qualification or proven relevant experience any kind OSCP, GWAPT will complement this
    • Proven track record in an IT Security role
    • Strong understanding of technical security risk, threat, and vulnerability management principles
    • Ability to drive own workload identifying risks and requirements working flexibly where required
    • Willingness to learn and undertake formal and informal training should it be required

    go to method of application »

    Customer Service Representative - Remote

    What We'll Bring:

    • Special Handling is charged with managing the various touch points – email, voice and written correspondence through which consumers, certain business-to-business customers and partners interact with the company. 
    • Our Operational Center of Excellence prides itself in providing capabilities through the sharing, adoption and establishment of best practices. 
    • We are a globally integrated operational team organized and equipped to meet all required service levels. 
    • This position is responsible for reviewing work referred from our global partners to ensure completeness and accuracy of files/telephone calls deemed out of scope. 
    • In addition, the representative will maintain constant communication with Team Leader regarding any issues or error trends.

    What You'll Bring:

    • 1 - 2yrs customer/call experience.
    • Answers and responds to incoming calls, emails or faxes received from consumers and customers.  
    • Agents provide prompt resolution to escalated inquiries including the following: consumer disputes, fraud resolution and identity theft for (minors/adults)
    • Completes work referred from offshore vendor and ensures that all TU and FCRA guidelines, procedures and policies have been followed, as well as tracking levels of accuracy
    • Analyze consumer contact data to determine error trends in our current practices and provide feedback to your team lead based on early recognition of potential training issues
    • Works on special projects as assigned
    • Performs other related duties as assigned

    go to method of application »

    Talent Acquisition Analyst (GCCA - Remote)

    About the role:

    • We have a new career opportunity for a driven and motivated Talent Resourcer to join our in-house talent team to play a key role in working closely with our Talent Acquisition Partners and internal stakeholders to identify, engage, and assess talent for the areas you are supporting whilst promoting the employer brand in the marketplace.
    • As a Talent Acquisition Resourcer, you will build networks and relationships with candidates both active and passive, setting up talent pools and manage the recruitment process to fill the vacancies with the best candidate, in the most efficient way with a strong focus on driving direct hires and service levels.
    • This role will provide variety, plenty of opportunity to take on new challenges and really broaden your experience within Talent Acquisition. In return we will offer you the opportunity for training and development to help you lead and develop your career in the direction you want.
    • Key responsibilities for a Talent Acquisition Resourcer:
    • Identifying the best routes to market for each role we decide to recruit directly.
    • Sourcing direct applicants via various direct routes including social media, job boards, networking, and other relevant direct recruitment methods.
    • Utilising and updating our in-house Applicant Tracking system in line with company process.
    • Significantly increasing direct hires, reducing recruitment spend and improving the quality of candidates attracted directly.
    • Managing and shortlisting applications for hiring managers.
    • Telephone interview screening for applicable roles.
    • Developing campaign data/reporting to provide information on the progress of a campaign and useful stats to help us more proactively manage recruitment activity.
    • Partnering with agencies for external support as and when required.
    • Support the wider team with ad-hoc activities and projects.

    What You'll Bring:

    Skills and Experience:

    • Demonstrable experience of using social media, CV databases and professional networks
    • Highly organised, flexible team player with excellent prioritisation, strong follow-up skills and an eye for detail
    • Strong communication skills written and verbally
    • Result driven and the ability to show success in reducing agency spend and managing KPI’s
    • Able to work in a fast paced, quickly changing environment
    • Excellent relationship building skills, demonstrating the ability to relate well to others
    • IT literate and proficient in MS Office particularly Word, Excel, and Outlook
    • Hands on experience of full cycle recruiting using various interview technique and evaluation methods is desirable, but not essential.

    Method of Application

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