Latest Jobs at Vodacom

Role Purpose

The HOD: end to end Network Performance and Quality role based within Technology.

Develop and maintain the network performance and quality strategy for the Vodacom South Africa’s entire mobile network.
 

Your responsibilities will include:

• Develop key programs to drive visible network performance and customer experience uplift with clear implementable plans.
• Drive the implementation of all key programs geared at improving network performance and quality across all network domains. 
• Arrange discussion groups to provide and obtain feedback and input into the strategy, roadmap, guidelines and implementation strategy and plans directly linked to improved performance and network quality.
• Analyze the Business Strategy and Roadmaps of Engineering Business Partners/Associate Companies and Competitors to determine future trends and application of Strategy related to Network optimisation
• Implement, maintain and operate network experience benchmarking programs that will simulate our customer experience and those of our competition. 
• Ensure that Vodacom has the best in class technology insight program that delivers always first, high quality network initiatives, products, network quality and network capability locally and internationally.
• Develop and integrate toolsets to support strategic Network performance Analysis and Performance Evaluation taking advantage of big data, artificial intelligence and taking advantage of machine learning techniques and full automation.
• Development of network traffic and performance metric trending techniques for use in Vodacom, Vodafone and International OpCo’s.
• Design of and support for the traffic-mapping components and investigation into its effectiveness and future enhancement.
• Development of advanced frequency-planning techniques, support to regional operations 
• Investigation into alternative methods of network performance analysis and their applicability to Vodacom
• Investigation and recommendation of the most suitable metrics for high level reporting, benchmarking and network performance target determination within Vodacom. 
• High level Investigation of complex network performance issues that have bearing on the interworking between separate network technologies.
• Diagnostic support to regional operations and engineering staff regarding end-to-end network performance trends and challenges. 
• Principal liason with vendors of network infrastructure regarding the performance analysis capabilities and diagnostics of their equipment - including special investigation of new 
• Principal liaison with Vodafone Group regarding Network performance and quality techniques and standards.
• Special assistance and investigation into performance of other networks in the Vodacom and Vodafone Groups (Ghana, DRC, Lesotho), including staff visits and formal reports.
• Recommendation and active performance enhancement through audits, cluster drive testing, statistical analysis and campaigns of special events.
• Manage the timeous issuance of relevant network performance and quality  guidance and policies for Vodacom 
• Obtain and secure the associated resources to enable implementation the end to end network performance and quality.
• Lead cross functional teams in technology taking into consideration the requirements for provisioning of the best quality of service to all Vodacom customers. 
• Manage the Human Resources of the end to end Network Performance and Quality department.
• Ensure high performing, engaged and driven team.

The ideal candidate for this role will have:

Qualification & Experience

• Four year degree / Postgraduate in Engineering or equivalent qualification.
• MBA or Management Develop Programme advantageous.  
• 10 - 12 Years in the Telecommunication Industry, including at least 6 Years in a Senior Line Management Position; 
• 10 Years in GSM- 2G/3G/LTE, WiFi, RFID Networks.

Job Knowledge

• Telecommunication Industry
• Radio Access Technologies – GSM 2G, 3G, LTE, WiFi, etc.
• Experience with managing Radio Access networks engineering, planning and optimization on a national scale 
• Project management Methodologies
• General end to end mobile operator networks and processes 
• Network architecture
• NGN architectures 
• System Integration 
• Business Ethics
• Business Processes 
• Business Analysis
• Finance Management: Budgeting, forecasting etc.
• PC literate and absolute understanding and application of Radio Access network planning, optimisation and management tools as well as project management tools and techniques 

Closing date for Applications: 25 November 2021

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Role Purpose

Evaluation and implementation of new technologies predominantly within the Core Network Engineering Domain.Key Technology Domains: Subscriber Data Management (SDM), IP Multimedia Subsystem (IMS), Policy Management & Telco over Cloud (ToC).
 

Your responsibilities will include:

• Evaluation and implementation of new core network technologies including VoLTE, SDM, policy management and related services/solutions in a ToC environment.
• Interface with and maintain productive relationships with vendor project management, vendor Engineers as well as other divisions in Vodacom.
• Conduct research and give input to department strategy in terms of new core network technologies (long and short range planning).
• Actively manage core network capacity for key technology domains to stay within threshold and appropriately raise flags to management.
• Compiling/Reviewing of tender documents / technical reports.
• Understanding of Products and Services offered by Vodacom.
• Integration and testing of new Products and Services offered by Vodacom.
   

The ideal candidate for this role will have:

• Matric/Grade 12 (or SAQA accredited equivalent).
• Minimum 3-4 year diploma or degree in Engineering or Computer Science.
• 3-5 years working experience in telecommunications, with a minimum 2-3 years experience in Mobile Core Networks in the following areas is essential:
• Specific working knowledge of GSM, UMTS, LTE, Subscriber Data Management (Provisioning, LDAP, XML, etc.) and IMS in a VoLTE/VoWiFi context.
• 5G knowledge would be beneficial.
• Must have a good knowledge and understanding of SS#7, SIP and DIAMETER protocols and associated call flows.
• Knowledge and understanding of the Internet Protocol (IP) is required.
• Must be prepared to travel when required.
• Must be prepared to work long hours when required.
• Dynamic and Flexible.
• Ability to operate in either a Team structure and work independently.
• Innovative and forwarding thinking.
• Deciding and Initiating Action.
• Applying Expertise and Technology.
• Assertive, pro-active and takes initiative.
• Problem solving and analysing skill.
• Technical writing skills.
• Logical and methodical.

Closing date for Applications: 24 November 2021 

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Role purpose:

The purpose of the role is to provide support on all Packet core elements within Vodacom SA. To evaluate system architecture and recommend system improvements; and perform systems and configuration integration. Predominant focus will be on the planning, implementation and support of Vodacom’s Packet Core Network, including products for SGSN, GGSN, EPC(MME, SGW and PGW), eDirectory, BIND/DNS, RADIUS, PCRF and Sentinel Log Manager, Various protocols (TCP, UDP, RADIUS, LDAP, DIAMETER, DNS, HTTP, CUPS, VoLTE, NFV etc.) and routers/switches. Evaluate and implement system software releases upgrades for all Packet Core elements. Engage with engineering, regional operations and NMG network performance teams to understand and address network concerns. Adhere to Vodacom health and safety absolute rules. Pre-empting operational issues before service is impacted, by studying and analysing daily and weekly performance reports. Internal and external audits, e.g. SOX. Take lead in handling major faults and escalations (office/after hours); including guidance in providing solutions in quick time. Interaction with other departments, like Service Development, OSS IN, CDN, ANOC, Transmission and Our Vendor Partners. Analyse and implement Vendor recommendations to improve Network performance and prevent fraud. 

Your responsibilities will include:

Linux System Administration – Red Hat, Ubuntu and SLES.
Radius and DNS Administration.
Cisco Packet Core Administration (StarOS).
Analysing and Decision Making.
Problem solving and logical thinking.
Delivering Results and exceeding Customer Expectations.
Provide high level support and uptime.
Maintain systems & systems availability.
Change Management Procedures. 
Ensure system security.
Managed system performance and capacity.
Wireshark traces and interpretation of results.
Interpersonal skills and team work. 
Being able to work under pressure.
Reporting/analytical skills.
 

The ideal candidate for this role will have:

Matric or Grade 12 is essential.
A bachelor’s degree or 3-year diploma in Information Technology or Electrical Engineering.
Cisco Certification (Advantageous).
Linux Certification (Advantageous).
Knowledge of the Microsoft Office suite i.e. MS Word, MS Excel, MS Teams, One Drive and MS Power Point (Essential).
3 Years’ in Telecommunications or Information Technology industry.
3 Years’ Experience on Linux/Unix based systems (Essential).
3 Years’ Experience on Cisco Switches and Routers (Essential).
3 Years’ Experience on Directory Services (Novell eDirectory) & LDAP (Advantageous).
3 Years’ Experience on Free Radius (Advantageous).
3 Years’ Experience on DNS (BIND) (Advantageous).
3 Years’ Experience on GSM, UMTS, VoLTE and LTE knowledge (Essential).
3 Years’ Experience on Diameter protocol.

Closing date for Applications: 24 November 2021 

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Role Purpose:

The incumbent will support the Business Support Systems (BSS) strategy, refine requirements for delivering the necessary technology services to business needs, provide technical leadership on projects and provide software-related application support. Responsibilities include analyzing, designing technical stories, developing code, documenting requirements and testing of deliverables against user requirements.
 

Your responsibilities will include:

• To design, develop and implement world-class services/products solutions in line with the business requirements.
• Conduct research on and keep abreast on the latest technology trends and provide architectural inputs for development of new products and services.
• To define, implement, integrate and document technical solutions for BSS Systems which are Voucher Management System, Oracle Fusion Middleware and Database technologies.
• Ensure that systems within Business Support Systems Conforms to CyberSecurity Guidelines.
• To carry out research on network impact analysis for various business requirements (i.e. new products/services) in conjunction with the various Engineering divisions.
• To lead the project team through the deployment process of BSS systems changes.
• Provide high level support prior to products/services implementation, during products/services implementation and post products/services implementation.
• Compile User Requirements Specifications document for new products/services and systems enhancements.
• Provide technical co-ordination of BSS initiatives, and facilitate of workshops and requirements gathering sessions.
   

The ideal candidate for this role will have:

• Matric (Essential).
• 3 year Diploma/Degree in Electrical/Electronic/Computer Engineering, Computer Science or Information Technology (Essential).
• 3 years working experience in the Technology Industry.
• 3 years Relational Database and/or LDAP experience.
• Some development experience and working knowledge of Oracle fusion will be an added advantage.
• Must be prepared to travel.
• Work long hours when required.
• Junior Java developer.
• SQL, REST/SOAP and Json.
• LDAP and/or Relational Database Systems.
• Linux commands.
• Voucher Management System.
• Micro-services architecures.
• Research methodologies.
• Software and System Design Principles.
• Telecommunication Industry.
• Databases and eDirectory.
• Problem solving and analytical skills.
• Investigating, trouble shooting and testing.
• Project Management orientated.
• Some development experience and working knowledge of Oracle Fusion Middleware will be an added advantage.
• SDL process in product and service delivery chain.

Closing date for Applications: 24 November 2021