Momentum Metropolitan Holdings, formerly MMI Holdings, is a South African-based financial services group was established on 1 Dec 2010, through the merger of Metropolitan and Momentum. We are specialists in long and short-term insurance, asset management, savings, investments, healthcare administration, health risk management, employee benefits and reward...
Requirements
- Degree in Actuarial Science.
- Associate or newly qualified actuary.
- 3-year degree in actuarial science.
- Associate or newly qualified actuary.
- 5 to 10 years of experience in financial services with at least 4 years’ experience in a Product Development role.
Duties & Responsibilities
Design and develop product solutions (Internal Process)
- Take the lead in developing and maintaining new products, interventions and products across all markets and segments that Momentum Investments serves.
- Maintain a core role in the implementation of products from a system, marketing, and socialization perspective.
- Develop product strategies to ensure solutions remain future fit and fit for purpose.
- Source information about competitor products and pricing models to analyze the features of these products.
- Report on and present competitor analysis to the actuaries.
- Source and analyse data from internal stakeholders and report on the features of new and existing products in order to assist the actuary to evaluate profitability and financial viability of the products.
- Collect and analyse data in order to assist the actuary to test and review probabilities and assumptions (including Value of New Business (VNB) assumptions) based on client profile and business requirements.
- Assist with client review to check profitability and provide input into rate reviews.
- Research, analyse and interpret market and customer data to provide reporting and information to all stakeholders.
- Present solutions and proposals to governance forums including the product management committee, MANCO, EXCO’s as required.
- Address and resolve pricing queries escalated from the pricing team in line with client centricity.
- Conduct business viability studies and finalize product solution designs.
- Understand regulatory changes and their impact on solutions.
- Analyse and research opportunities in the market to develop new products or streamline existing product offerings.
- Collaborate and build relationships with product development and segment teams across Momentum Investments
- Conduct behavioural and predictive modelling in support of client engagement and retention strategies.
- Perform financial modelling and assess the financial impact of solutions.
- Maintain financial model, including projection of income and expenses, of business across all segments.
- Set key assumptions and measure of these assumptions over time.
- Establish processes to measure the shareholder value generated and the drivers thereof.
Engage with clients in a client centric manner (Client Services)
- Provide authoritative, expertise and advice to clients and stakeholders
- Build and maintain relationships with clients and internal and external stakeholders
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
- Make recommendations to improve client service and fair treatment of clients within area of responsibility
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
Self-management and teamwork (People)
- Develop and maintain productive and collaborative working relationships with peers, clients and stakeholders
- Positively influence and participate in change initiatives
- Continuously develop own expertise in terms of professional, industry and legislation knowledge
- Contribute to continuous innovation through the development, sharing and implementation of new ideas
- Take ownership for driving career development
- Effectively manage time and ensure optimal productivity
- Ensure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions and comply with governance requirements
- Be self-confident, self-motivated and relentlessly pursue targets and goals.
Contribute to financial controls and planning (Finance)
- Identify solutions to enhance cost effectiveness and increase operational efficiency
- Provide input into the risk identification processes and communicate recommendationsin the appropriate forum.
Competencies
Business Acumen
- Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.
Client/ Stakeholder Commitment
- Anticipates, meets and exceeds client’s needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.
Drive for Results
- Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.
Collaboration
- Prioritises the business interests of MMI and invests in the success of the group by aligning effort across divisions.
Impact and Influence
- Persuades, convinces, influences and inspires others, both within MMI and externally to win support, loyalty and gain commitment to the purpose of MMI.
Self-Awareness and Insight
- Manages self and relationships with others effectively, deals with ambiguity, uncertainty, and pressure, and provides perspective in difficult situations.
go to method of application »
Qualifications:
- Relevant Degree (NQF 7) Business-related qualifications
Experience:
- Proven minimum of 1 - 3 years' office administrator experience in the financial services industry
- Experience in the MDS Sales environment will be an advantage
- Proficient in Afrikaans and English (written and verbal)
- Knowledge of Microsoft Suite (Word, Excel, Windows etc.)
Duties & Responsibilities
Internal Processes: Sales and Service Experience
- Understanding of end-to-end processes across product lines
- Understanding of end-to-end systems capabilities across product lines
- Challenge processes that do not serve the business - ease of business
- Good understanding of Compliance process adherence and impact of non-adherence
- Quotes fulfillment and tracking
- Professional presentation of quote and relevant supporting documentation that support the 'adviceled' process.
- Accountable for the new business process - end to end completed with least amount of comeback
- Process application form and engage with Financial Adviser /practice staff asap after receipt
- Engage with Financial Adviser practice staff to ensure processing happens smoothly with full ownership of the process through understanding and conveying the reason for requirements
- Ensure all cases and new business applications are correctly recorded and kept up to date on activity manager
- Log appropriate activities, timeously (quotes and Financial Adviser engagements)
- Consult systems to view progress - those documents pull through correctly
- Manage pipeline - keep clean and relevant. Drive submission of requirements to ensure cases issue
- Having regular engagement sessions with Business Consultant to update on status of all quotations, pipeline business and any other sales enablement updates
- Prepare Consultant for engagement – by providing reports, quote feedback, pipeline business
- Co-accountability for Momentum Distribution Service target achievement with consultant
- Administratively support Consultant on all planned marketing calls - to follow through in support
- Understanding of all available reports such as Power BI, lapse and arrear reports, reinstatement reports
- Training of Financial Adviser practice staff through knowledge sharing of digital capabilities (suchas Power BI, Campaign master and etc.)
- Comfortable to be a first point of call on Financial Adviser /practice staff online navigation enquiries
- Ensure that all training interventions are recorded on appropriate reports
- Provide support to other branches (nationally) when need arises to ensure business continuity
- Identify and report process and system failures and enhancements to improve client experience
Stakeholder Engagement
- Ensure all internal and external engagements are conducted in a professional manner
- Maintain meaningful business relationships with all stakeholders ? Provide authoritative expertise to clients and stakeholders.
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
Collaboration and Self-development
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development
Business Efficiencies and Effectiveness
- Identify opportunities to enhance effectiveness and increase operational efficiency.
- Manage company resources under your control with due respect.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum
go to method of application »
Requirements
- Matric or Grade 12
- Experience in automation using Microsoft applications including but not limited to Power BI, SQL, VBA, etc;
- Bachelor’s degree in Information Systems or related field preferred.
Duties & Responsibilities
Incumbent will be part of the ‘Structured Solutions’ team, and will be responsible for the following:
- Analysing, evaluating, and reviewing existing processes and workflows (including reports) to identify automation opportunities, and inefficiencies;
- Development of initiatives to automate manual and/or repetitive tasks, improve efficiency and overall productivity;
- Compiling and maintaining accurate documentation of automated processes, workflows and automation solutions; and
- Continuously improving automated processes, workflows and automation solutions.
NB: Should you be successful, you will be employed for a period of twelve (12) months, with a monthly stipend.
Disclaimer:
- Only South African citizens aged between 18-30 are eligible to apply.
- One successful Intern will be based in Cape Town.
- Applicants cannot be committed to another internship at the time of application or have participated in an internship before.
- Only on-line applications submitted via our careers page will be considered.
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail