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  • Posted: May 20, 2022
    Deadline: Not specified
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  • Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Manager, Business, Structuring

    JOB PURPOSE

    Responsible to manage a team enabling Business and Country Heads to provide fit for purpose solutions across multiple locations. Able to assess strategic priorities, affordability, implement and adapt solutions to suit the conditions across different contexts to influence and steer achievement of Group driven objectives. Priorities are determined with Business and Country Heads to achieve overall strategic objectives.

    Key Responsibilities
    Licence to Operate

    • Assist local teams to ensure Wholesale Clients specific compliance to regulatory changes or external factors impacting license to operate

    Strategy

    • Accountable to articulate and implement a plan and communication to operationalise the strategy in response to shifts in the markets and client expectations. Use Group and local metrics to monitor strategy implementation and influence decision making to achieve strategy.

    Client

    • Operationally transform the client experience for local and multi-national client groups by enabling client service teams with best practices to suit client portfolio, market conditions and service delivery across the value chain.

    Financial Management

    • Manage partnerships to prioritise and improve operational efficiency and client experience within the local context to achieve strategic priorities with the optimal use of limited resources. Monitor and manage financial and business performance to adapt to changes in revenue and affordability of initiatives.

    Data

    • Coordination and facilitation of data sources and reporting requirements from several sources to provide a comprehensive view of franchise health and client pipeline at the right level and accuracy.

    Risk, Regulatory, Prudential & Compliance

    • Proactively monitor risk metrics and implement risk mitigation initiatives to promote operational resilience within the local context. Ensure the implementation and adherence to controls to monitor and mitigate risks.

    People

    • Implement bespoke or adapted organisational effectiveness initiatives and practices to promote optimal performance and operational efficiency within the local teams and between 0 interdependent teams. Maintain adherence to people promise standards and values.

    QUALIFICATIONS

    Experience Required
    Business Support

    • Business Management
    • Experience Required: 1-2 years
    • Demonstrate ability to lead a team to enable a effective delivery

    Business Support

    • Business Enablement
    • Experience Required: 3-4 years
    • Able to use established networks inside and outside the organisation deliver shared outcomes

    Business Support

    • Project Management
    • Experience Required: 3-4 years
    • Experience integrating initiatives across projects and target audiences to exploit economies of scale, shared learning and optimal resource utilisation

    Minimum Qualifications

    • Type of Qualification: First Degree
    • Field of Study: Business Commerce

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    Personal Assistant

    JOB PURPOSE

    To provide end-to-end secretarial support to an Executive(s) by acting as the first point of contact to ensure all administrative requirements are handled within the required timeframes and standards.

    Key Responsibilities
    People

    • Take meeting minutes, where required, obtain sign-off of minutes by the meeting Chair, distribute minutes to all relevant stakeholders and follow-up on key action items.
    • Oversee, with support from People & Culture, the on-boarding and off-boarding of direct reports within the Executive's team to ensure the successful transition of resources as per agreed processes and standards.
    • Develop the leave plan for the year, approve leave and payroll items for the Executives subordinates.
    • Respond or redirect staff, customer or other stakeholder issues relevant to the Executive and follow-up on closure or resolution of issues.

    Risk, Regulatory, Prudential & Compliance

    • Maintain Gift and Asset Registers for the Executive's Office for the purposes of cost control and meeting compliance requirements.

    People

    • Provide proactive management of an Executive's diary, independently scheduling appointments where necessary and referring to the Executive on the prioritisation of appointments, therefore assisting in the management of their workload.
    • Co-ordinate the end-to-end organisation of meetings by ensuring required attendees are available, all logistics and accesses are arranged, all meeting documentation is prepared and distributed as required and that all related issues are resolved independently.
    • Co-ordinate and arrange all travel requirements, documents, plans and itineraries for an Executive/s by liaising with an approved travel agent in order to provide suitable travel options to the manager for their approval.

    Financial Management

    • Compile and review expense claims of the executive's direct reports, highlight key concerns and present to the executive for approval.

    People

    • View the Executive's incoming mail on an ongoing basis. Flag items that need personal attention and direct selected emails to the Executive's direct reports or other departments for resolution.
    • Compile meeting packs and presentations, including the printing and binding, to be distributed prior to meetings.
    • Prepare records and documentation such as agendas, notices, minutes and resolutions for corporate meetings.
    • Type out communications, speeches, articles, briefings and project proposals, board papers, agendas, reports and other documents, as requested, to be distributed in the business within the required deadlines.

    Data

    • Maintain staff or client files on behalf of the executive to ensure the information is accessible as required and only to authorised individuals.

    People

    • Order stationery for the department, control stationery stock and proactively order high usage items to ensure all requirements are available to staff when needed.

    Physical Infrastructure

    • Participate in the planning of desk allocations. Plan and support relocations in collaboration with the facilities management teams.

    Client

    • Co-ordinate events or conferences by arranging for facilities and caterer, issuing information or invitations and coordinating speakers.

    Financial Management

    • Participate in corporate social investment identifying possible causes and participating in associated events.

    Experience Required
    Business Support

    • Secretarial Services
    • Experience Required: 5-7 years
    • Experience in all aspects of supporting a senior persons in the management of their office or administrative requirements.

    Minimum Qualifications

    • Type of Qualification: Diploma
    • Field of Study: Office Administration

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    Specialist, Client Management

    JOB PURPOSE

    In this role I am concerned with selling of all products in an asset class and cross-sell on related products. I would be required to identify and leverage cross-sell opportunities across the Wholesale Client Segment. I am able to solution for a client where their needs are fairly common and the market is stable. I operate in a single complex market or even across multiple markets.

    Key Responsibilities
    Strategy

    • The requirement to look to the internal and external realties and potentials to better plan for the Portfolio by collaborating with other segments and partners to deliver against business objectives. Identifies trends and disruptors to improve performance of the overall business with a 1 year horizon.

    Product

    • The requirement to sell commoditised products to clients by leveraging price competitiveness. Largely relies on digital channels. Sells all products in an asset class and also bundles cross-sell opportunities with secondary products. Looks at product performance across multiple clients.

    Product

    • Solutioning The requirement to leverage client/market insights and trends to provide input into optimal solutioning design outcomes. Solutions (originates) new business opportunities where the client need is aligned to their current business model. Co-ordinates solutioning tactics in an environment that is relatively stable (liquidity and regulations)

    Client

    • Sell products & package solutions to targeted client segments & sectors, to acquire new clients & originate new business with existing clients to grow share of wallet. To provide thought leadership to drive overall relationship management outcomes, market share & competitiveness. Engages & resolves different needs across multiple clients & integrates all client experience touch points in environments with more variable hand-offs. Identifies trends & patterns that impact client requirements.

    Risk, Regulatory, Prudential & Compliance

    • The requirement to adhere to the Client SBG risk and regulatory framework, to ensure the transparency of dealings, respect client rights, ensure fair pricing, good execution and after sales client experience. Ensures compliance within relevant risk and regulatory frameworks . Tactics concerned with new solutions and not existing products only. May be across multiple jurisdictions.

    Data

    • The requirement to ensure the integrity and compliant management of GM client data to be able to provide insights and reliable reporting of key client metrics. Applies client and market data, analytics and reporting to better inform client origination and retention.

    Technology & Architecture

    • The requirement to be aware of technology evolutions, client digital appetites and requirements and partnering to be able to scale products and solutions to meet client needs. Drives technology enablement value proposition to create client centric technology evolutions so that the Portfolio can stay ahead of competitors.

    Experience Required
    Global Markets Client Management

    • Macro Generic
    • Experience Required: 3-4 years
    • Demonstrate evidence of deeper understanding of integration across asset classesDemonstrate evidence of knowing how to identify cross-sell opportunities across the bankfilter and leverage multiple sources of credible data to originate sales opportunities (horizon up to 1 year)

    Global Markets Client Execution

    • Macro Generic
    • Experience Required: 3-4 years
    • Demonstrate evidence of knowing how to interpret trends to apply to clients' businesses to source shorter cycle opportunities.Demonstrate evidence of knowing how to optimise the value chain and key handover points including technology enablement to improve client experience.Successful track record of client portfolio revenues

    Minimum Qualifications

    • Type of Qualification: First Degree
    • Field of Study: Business Commerce

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    Account Analyst Entrepreneur

    JOB PURPOSE

    • To support the Business Manager with the day to day running and maintenance of the portfolio. To provide a central office-bound contact point for customers. To deal with all credit related issues in Lifestyle and Entrepreneur segments. To ensure effective communication with Business Managers on all matters relating to the portfolio.

    KEY RESPONSIBILITES

    • Provides a consistent customer experience in line with the Small Enterprise Customer Value Proposition. Provides a second face office-bound (information/ query handling) service point for Entrepreneur customers.
    • Performs a liaison role between the Business Managers, customers, branches and back office service fulfilment and credit functions.
    • Accurately and efficiently collates and check securities documentation and mandates for banking facilities.
    • Analyses business and financial information e.g. balance sheets, financial statements and management accounts, to prepare and motivate nonscored credit applications in line with credit requirements. Processes scored/un-scored credit applications.
    • Maintains customer portfolio data to identify opportunities for additional facilities. Cross-sells additional value adding products and services to existing customers to assist them in growing their businesses.
    • Identifies and generate sales leads to stakeholders e.g. Personal Market, Vehicle and Asset Finance; Electronic Banking; Standard Bank Financial Consultants; Standard Bank Insurance Brokers, etc.

    QUALIFICATIONS

    • Business Commerce in degree/Relevant NQF 6 qualification
    • 3-4 years branch experience.
    • An understanding of how businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the small, medium business market.
    • A thorough working knowledge of standardised business banking products.

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    Officer, Legal Administration

    JOB PURPOSE

    Responsible for managing the inflow into legal and non-collection related admin function and to play a supportive role for Home Loans Legal, in terms of general administration.

    KEY RESPONSIBILITES

    • Compliance with statutory, regulatory requirements to protect the reputation of the Group and to avoid legal action/sanctions in respect of regulatory compliance matters.
    • Work the L02 list of new inflow and allocate to the correct vendors evenly.
    • Profiling accounts on L02 to ensure that the account is not under cancellation.
    • Inspection of the client’s history to check for any anomalies before security documents are requested for legal action. Ie Retrieval of the archive statement since inception to see of the bond hasn’t been settled previously.
    • Refer accounts for write off where a bond was previously settled or if the balance is too low to proceed.
    • Scrutinize the home owner’s insurance/assurance to see if the customer could qualify for a claim in a case of retrenchment, dreaded disease, etc.
    • Upload of CACS history on SB Legal system for the attorney to prepare a POC.
    • Request Lightstone and Valuations on GAV system and uploading the valuation on SB Legal.

    QUALIFICATIONS

    • Matric
    • Certifications Business related qualification or studying towards one would be an advantage
    • 2 years’ experience in a Collections environment
    • 2 years general banking experience

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    Software Engineer

    JOB PURPOSE

    To apply computer science theories, principals to create, refactormoderate to complex programs/scripts, integration softwareservices.To design complex specifications, code, test, debug,enhance programs within the Continuous delivery pipelines andprovide support, maintenance of systems,programmes. To execute software developer responsibilities according to Engineer practice,standards, frameworks, roadmaps and the architects application standards. Participate in reviews of colleagues' work.

    KEY RESPONSIBILITES

    • Develop fully functional applications across all platforms that are in line with current technologies and standards and publish them to the relevant platform to enhance the functioning and experience of employees. 
    • Develop specifications that support the design, coding, building, assembling, configuring, implementation, testing, data conversion as well as documentation and enhancements for the team and users of solutions. 
    • Adopt and adhere to suitable and agreed development methodologies and principles through work outputs and behaviours that enables continuous delivery and development across the production environment as well as ensuring effective collaboration with all colleagues and stakeholders in order to meet required targets and therefore deliver value to the customer. 
    • Produce specifications for systems functions, information flows, data loads, implementation strategy, phasing of development, requirements not met and alternatives considered. 
    • Construct, interpret and execute moderate to complex end to end system and program tests to verify correct operation of completed systems.
    • Contribute to programmes and platforms for the processing, analysis and visual display of data, integrating new and existing data sources and ensuring the validity and reliability of data to support data driven decision making (as required).
    • Look actively for opportunities to shorten development timelines, share expert technicalknowledge and skills to improve skills of the team and improve cost efficiency of application development activities.
    • Adhere to application lifecycle management accountabilities, architectural platforms andguardrails and ensure that all activity is digitally recorded and tracked to enhance reporting,to support process review and improvement and to maintain an audit ready posture.
    • Engage with leads to receive feedback on work completed and communicate any concerns,issues, risks and progress regarding work output to enable a culture of continuousdevelopment and learning and aim to resolve all issues and risks.

    QUALIFICATIONS

    • First Degree  / Post Graduate Degree in Information Technology
    • BSc Comp Science, B.Com Informatics
    • Certificate in a programming language or cloud computing
    • 5-7 years broad experience in translating business and functionalrequirements intotechnical specificationsand developing theprogramming code to create the solutions.
    • 8- 10 years proven experience inmodern engineeringpractices i.e. dev ops,agile etc., Provenexperience acrossmultiple, broad ITEngineeringdisciplines, witdemonstratedspecialisation in atleast one. Experiencewithin the required scope of expertise.

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    Head, Strategic Projects Group Technology

    JOB PURPOSE

    To implement and lead the delivery of Strategic Programmes, realising innovation and governance of the Group Technology strategic roadmap, driving the alignment to the GT strategy, engaging stakeholders across geographies within and outside of the Group.
    To lead the end-to-end delivery of the Strategic Programme, overseeing Third party suppliers, proactively mitigating risks and managing financial performance in achievement of the GT strategic road map aligned to the GT Transformation journey

    KEY RESPONSIBILITES

    • Provide strategic vision, operational leadership and direction during the planning and execution of the Strategic Programme and co-ordinate and drive the programme to enable the realisation of Group Technology strategy and achieving programme objectives, in collaboration with programme sponsor.
    • Give input to, and collaborate with Strategy Enablement and Business Architecture, to support and drive alignment to the Group Technology strategy, aligning with Group Architecture design principles, initiatives and create and maintain the Strategic Programme roadmap, analysing dependencies between initiatives driven from Group Technology across the Group ensuring alignment with the achievement of strategic programmes and Group Technology Transformation Journey.
    • Identify, direct and lead overall Strategic Programme execution, focusing on realisation of Group Technology strategic roadmap across the Group defined in Group Technology Transformation journey.
    • Monitor progress of delivery against the roadmap driving out required changes in approach to meet Strategic Programme scope and timeframe expectations and Lead the identification, selection and management of Third party suppliers or vendors that will support the Strategic Programme
    • Build and manage relationships with the country Chief Executive (CE), and CIOs, preparing for the implementation of the Strategic Programme across the Group as well as managin and influencing vendors and Third party suppliers by maintaining a close working relationship and prioritising requirements in order to manage risk and implement financial control over the Strategic Programme implementation.
    • Collaborate with the Group Technology executives and other key partners and participate in the dialogue that results in a common understanding of the Group Technology transform journey, including Strategic Programmes, enabling the Group Technology strategy
    • Lead and guide the relevant Strategic Programme team, assuming end-to-end accountability for the implementation and sustainability of the programme outcomes enabling Group Technology Strategy
    • Provide status and progress reports on the Strategic Programme execution and realisation of strategic objectives as required as input into cross- functional management of information and reporting across Group Technology ensuring adherence to the strategy management toolbox and standards
    • Implement the Technology Risk Management standard within the Strategic Programme ensuring alignment of risk management processes, procedures, frameworks, methods and tools to Group policy, regulatory requirements and the strategy management toolbox and standards
    • Forecast and secure the budget associated with the scope of the Strategic Programme by performing detailed planning, in partnership with Group Technology Finance, gaining acceptance for revenue and operational budgets

    QUALIFICATIONS

    • Post Graduate Degree in Business Commerce & Information Technology.
    • 8-10 years experience in programme management and delivery of large programmes within the global environment. Good working knowledge and established networks in the SBG Technology is essential. Experience working in a multi-vendor and outsourced IT environment.
    • 8-10 years proven experience working with cross-functional teams fostering collaboration and team work. Experience in engaging with a broad spectrum of stakeholders including senior business and technology executives, balancing strategic requirements and delivery constraints. Good understanding of the banking industry and related systems.
    • 8-10 years broad experience in IT development lifecycles and knowledge of the infrastructure and operations of an IT environment, as well as typical run the bank service monitoring functions and change the bank functions. Knowledge of Agile and Lean frameworks, methods and practices and experience in being a catalyst for organisational change.

    Method of Application

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