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BDO helps a diverse range of clients with different needs. This is especially true of our Advisory Practice, which provides transaction, risk, wealth advisory, company secretarial, and HR services to clients navigating a range of challenges, changes, and opportunities.
Our professionals are from a variety of multidisciplinary backgrounds, allowing us to del...
Main Duties and Responsibilities:
- Take ownership of, and manages work assignments (any budget or complexity) to completion within the allocated time frame and to an appropriate standard (quality), through:
- proper planning before the assignment, appropriate coaching during the assignment,
- attention to quality of the deliverable and the supporting documentation, adequately completing provisions,
- managing the WIP appropriately and within budget, where applicable, billing the engagement, and
- closing the engagement.
- Is an effective project manager and coaches other to be effective project managers. Agrees development plan with the partner at the start of the assignment
- Coaches the team in the writing of Management Letter Points (MLPs) of an appropriate standard for weaknesses identified. Discusses with the client and obtains their comments.
- Reviews written documents to ensure that they are organised, well-written, referenced, and easy to follow.
- Establish effective working relationships directly with key clients, and broader BDO stakeholders.
- Understand what the company you are working on, actually does and how they make revenue. Bring industry insights and recommendations to the client during client discussions. Ensures value-added delivery to the client driving sustainability of client relationship and work allocation.
- Drives up-selling and cross-selling opportunities at the client.
- Reviews general IT control testing and documentation/assigned scope of work.
- Understands the relevance of application controls workings and reviews the testing and documentation.
- Leads meetings with the key client stakeholders and internal senior stakeholders in the absence of the partner. Review project risks, processes, and controls.
- Develop a comprehensive understanding of the client’s processes and methodologies, including the reviews of process flows.
- Can work in, manage and coach teams and effectively communicate across different levels within the organisation. Is able to run multiple engagements concurrently.
- Mentor, coach, upskill and supervise managers.
- Has a focus on building the business and be able to identify potential leads. Drives these with the client through to conclusion and winning the work.
- Run with the end-to-end proposal and business development process. Coordinate and lead meetings with C-level client stakeholders.
- Actively seek out new client opportunities and relationships as part of the team’s business development.
- Has a strategic view of the business and, together with the partners, develops/evolves the business strategy, new initiatives. Drives these to operationalisation/business as usual. Has a strong strategic view of the business that encompasses more than client assignments.
- Able to lead initiatives from commencement to conclusion with minimal coaching and mentoring. Understands when to request input or assistance.
- Owns and drives an area of focus for the business under the guidance and coaching of the partners. Ensures sustainability and no key person dependency in the maturation of the allocation business area.
- Provides coaching to managers responsible for operational roles in the business.
Requirements
Qualifications/Recognition of Prior Learning equivalent
- BSc. Computer Science; or
- BCom. Information Systems/Informatics; or
- Bcom Accounting; or Equivalent
Work Experience and Knowledge
- Minimum 12 years’ experience in IT external audit, IT internal audit and/or IT advisory
- Proficient in senior stakeholder management
- CISA
- Certification in IT management, IT Risk or CRISC is advantageous
- Experience in Financial Services clients
- Proven experience in dealing with senior IT executives advising on IT strategy and IT risks.
Technical Competencies
- IT external audit
- IT internal audit
- IT Risk management
- Project risk assurance
- Emerging technology risk assurance
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Main Duties and Responsibilities
Build strategic partnerships with the allocated service line and service providers.
- Work in partnership with business leaders, key stakeholders and P&C colleagues to shape, develop and deliver HR plans and solutions in line with the needs and priorities of the business.
- Contribute to the business strategy by helping business leaders to identify, priorities, and build organisational capabilities, behaviours, structures, and processes.
- Support the implementation of the company’s people plans by pro-actively working with staff and line managers to develop a culture of responsibility and accountability for front line human resources management and embed a performance culture.
- Initiate and manage P&C Projects required for the business unit.
Assist in the integration of new employees into the Service Line
- Oversee the onboarding and probation process.
- Ensure that the probation timeline is adhered to and properly closed off.
Provide ongoing support to business leaders:
- Provide professional People and Culture services and support across the entire employee life cycle
- Assist Business Leaders on the day-to-day management of people matters
- Act as the senior point of contact and subject matter expert on all P&C matters and projects
Recruitment/Talent Sourcing
- Design, develop, and execute full cycle recruitment plans and talent sourcing strategies that guarantee the attraction, selection, and successful recruitment of potential talents that will further drive the achievement of staffing goals as well as the business’s overall objectives.
- Develop and execute workforce plans and provide exceptional candidate experience and build and maintain a candidate pipeline through vast networking.
- Work with the COE to identify new ways to attract new talent
Conduct job analysis and facilitate career development plans and programmes for all employees within the allocated service line
- Conduct workforce planning and the allocation of task and duties for each role.
- Ensure that updated job profiles are available for all positions within the Service line
- Ensure that the organogram for all positions within the Service Line is updated.
- Actively support and monitor the implementation of a career development strategy for the Service Line, including succession plans for key talent and key positions.
- Assist the business unit's leadership to identify potential successors and assess their readiness by using objective methods
Manage the performance appraisals process for staff within the allocated service line and assist to identify training & development needs.
- Align performance management to the overall objectives of the business through the development and annual review of performance metrics
- Implement and monitor the performance management system and processes.
- Continuously train employees and line management on the use and importance of performance management.
- Ensure that quality development plans are put in place for key talent
- Coach line managers and leaders to support the delivery of people plans and initiatives and encourage a culture of line manager responsibility and accountability.
Training & development:
- Provide expert advice and coaching to employees when appropriate
- Use the outputs of performance management to identify training and development needs
Manage Employee Relations (ER) within the allocated service line
- Provide an ER advisory function to employees and line managers.
- Facilitate the working relationship within the service line.
- Coordinate Disciplinary and Grievance enquiries
- Ensure Industrial Relations processes are conducted fairly and mitigate Industrial Relations issues and risks for the business
Ensure compliance and implementation of company policies, processes, procedures and Legislative requirements.
- Participate in the review, development and successful implementation of progressive people policies, processes and plans to drive continuous engagement and embed a performance culture across the organisation.
- Give input into the Employment Equity and BBBEE reports.
- Participate in the BBBEE verification processes where required.
Provide statistical data and reports related to all HR matters, including leave, discipline, recruitment, training etc.
- Anticipate trends (e.g., high staff turnover during certain months for the year) and act in a pro-active manner.
- Ensure that accurate records are kept by HR administrators for all employees.
- Work with the HR COE MI team to provide the required reports and to measure trends and patterns on people related matters
Maintain and monitor the implementation of the Company remuneration strategy within the Business Unit.
- Work with the COE team to conduct internal & external salary benchmarking.
- Consider job evaluation processes and outcome and advise on impact of this on remuneration.
- Supply payroll input as required.
Requirements
- Qualifications/Recognition of Prior Learning equivalent:
- Relevant Degree in Human Resources Management or related Field
- Post Graduate Qualifications will be advantageous
Work Experience
- Proven working experience as a People & Culture manager or other People & Culture executive
- 3 - 4 years’ experience in a Human Resources Manager role
- Experience within a Professional Services Firm will be advantageous
- Proven experience of leading and delivering complex people projects and initiatives within specific deadlines.
- Proven and successful experience in influencing senior management and departmental heads to adopt people management policies and procedures.
Knowledge
- Vast demonstrated knowledge and application of relevant labour laws and practices and current HR best practice
- Knowledge of standard hiring practices, recruitment metrics, interview techniques, and management systems and approaches
Technical Competencies
- Able to coach, support, challenge and mentor others successfully.
- Able to identify potential risks issues with customers and provide effective HR business advice and support.
- Ability to deliver tasks and projects on time, manage high workload and conflicting priorities.
- Able to apply a commercial approach and understanding to ensure service is aligned to business goals.
- Ability to write and present a range of reports.
- Proficient with Microsoft Office Suite or related software.
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