Latest Vacancies at Defy Appliances

ESSENTIAL QUALIFICATIONS AND EXPERIENCE

• Grade 12
• A formal Quality qualification will be an added advantage
• Proven experience in a quality control or quality assurance role, preferably in a manufacturing or production environment.
• Strong knowledge of quality control principles, methodologies, and tools.
• Familiarity with ISO9001 quality standard or any other quality standard, i.e. VDA6.1 or ISOTS 16949 .
• Excellent attention to detail and problem-solving skills.
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Ability to prioritize tasks and work under pressure to meet deadlines.
• Proficient in using quality management software and tools.

COMPUTER LITERACY

• Microsoft Word & Excel, PowerPoint, Outlook & SAP

KEY RESPONSIBILITIES

• Ensure compliance to ISO Standard with regards to processes and the set standards.
• Conduct regular inspections of products, materials, and processes to identify any quality issues or deviations from standards.
• Collaborate with cross-functional teams to establish quality metrics and targets, and monitor performance against these targets.
• Investigate customer complaints and work with the relevant departments to identify the root cause and implement corrective actions.
• Train and educate employees on quality control procedures and best practices.
• Monitor and analyze quality data to identify trends and areas for improvement.
• Conduct audits to ensure compliance with internal quality standards and external regulatory requirements.
• Prepare reports and documentation related to quality control activities.

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We are currently on a search for a  Field Quality Intern who will be responsible for group quality functions of Laundry, MDA and SDA products. All Field Quality related tasks related to Imports, Exports and Locally manufactured goods.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE

• Matric
• BSc / BTech. in an Engineering Field – Mechanical Engineering / quality management as a preference
• Manufacturing or Automotive experience will be an advantage
• Experience within a Quality Assurance Department will be an advantage.
• Excellent Communication and Presentation skills
• Root-cause analysis
• Advanced Excel Skills

KEY RESPONSIBILITIES

• Perceived Quality (PQ) requirements standardisation & continuous improvement
• Monitor and stratify (Sales Returns) contributors
• Coordinate field trials of new and/or improved products
• Periodically audit production floor
• Monitor and achieve quality requirements in line with the Voice of the Customer (VOC)
• Prepare and issue Service Call Rate (SCR) report
• A Structured and Systematic Approach to resolving Field Complaints
• Assisting production with trouble shooting and problem solving
• Formally raising CAPA’s as per Customer complaints

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We are currently on a search for an Associate Materials Planning who will expedite materials and ensure a smooth flow of materials from suppliers until they are delivered at the factory. Procurement of material in line with monthly and weekly production plan to ensure zero production line stoppages. Ensure that the right materials are delivered at the factory at the right time and in right quantities.

KEY RESPONSIBILITIES

• Place orders on suppliers.
• Expedite orders on suppliers.
• Place forecast on suppliers.
• Control stock levels to target.
• Update purchase order actions.
• Evaluate price variances.
• Update price changes.
• Follow upon concession requirements, Engineering changes, obtain quotes, ISIR samples, LOA, Place orders for tooling.
• Notify suppliers of rejects.
• Evaluate daily shortages.
• Coordinate transport requirements.
• Evaluate supplier on time delivery.
• Review trial kitting lists.
• Attend Engineering change meetings.
• Coordinate run in, run out of parts with minimal or no obsolescence.

MINIMUM REQUIREMENTS

• Diploma/Degree Supply Chain
• Experience MRP (MANUFACTURING RESOURCE PLANNING SYSTEM) 
• SAP Knowledge and experience.

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KEY RESPONSIBILITIES: 

• Developing a solid and trusting relationship between major key clients and company
• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• Managing account team assigned to each client.
• Strategic planning to improve client results.
• Collaborating with the sales team to maximize profit by up-selling or cross-selling.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
• Meeting all client needs and deliverables according to proposed timelines.
• Analysing client to provide customer relationship management.
• Develop field marketing plans for improving sales and profitability.
• Recommend innovative and creative marketing approaches for revenue growth.
• Monitor and manage expenditures within allocated budget.
• Recommend marketing techniques and tactics based on changing business demands.
• Act as a primary contact to address questions and inquiries regarding market related activities.
• Managing company assets (retail stands) to make sure it is according to the company standard and will include the corporate ci.
• Training planning for Nationals & Independents
• Ensure that the store adheres to the merchandising standards.
• Supervise product display and shelving systems as per the store floor plan.
• Ensure defective or old products are removed and new products are properly stacked and displayed.
• Perform store inspections for any repairs, replacements, new installations, etc.
• Interact regularly with all store staffs to keep them informed about upcoming store projects and timelines.
• Educate store staff regarding latest business updates and related action plans.
• Cross-functional communication with all other departments that will include supply chain and trade marketing.

MINIMUM REQUIREMENTS:

• Matric/ Sales Diploma
• Excellent communication skills: 
• Good Relationship with all accounts: Be able to establish solid relationships.
• Excellent Team player.
• 3 years field sales experience required (MDA industry will be an advantage)

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MINIMUM REQUIREMENTS:

• Bachelor's Degree in Mechanical / Electrical Engineering
• Government Certificate of Competencies Factory
• Strong technical knowledge of plant machinery and equipment.
• Proficiency in troubleshooting and repairing mechanical and electrical systems.
• Knowledge of preventive maintenance techniques and strategies.
• Understanding of safety regulations and compliance.
• Excellent problem-solving and analytical skills.
• Ability to work independently and in a team environment.
• Strong communication and interpersonal skills.
• Knowledge of SAP
• Key Knowledge of disciplinary procedures
• Previous experience with Automation / Robotics will be an added advantage.

KEY RESPONSIBILITIES:

Safety and Compliance

• Ensure plant operations comply with safety regulations, environmental standards, and industry best practices.
• Implement safety protocols, conduct safety inspections, and oversee compliance with relevant regulations and permits.

Quality Assurance

• Collaborate with quality assurance teams to ensure product quality meets established standards.
• Identify root causes of quality issues, implement corrective actions, and continuously improve manufacturing processes to enhance product quality.

Troubleshooting and Problem-Solving

• Respond to equipment failures, production disruptions, and other technical issues as they arise.
• Diagnose problems, develop solutions, and implement corrective measures to minimize downtime and maintain production efficiency.
• Maintain an inventory of spare parts and consumables required for equipment maintenance and repair.
• Coordinate with suppliers, procure necessary parts, and manage stock levels to ensure availability while optimizing costs.

Team Leadership and Training

• Provide training and technical support to plant personnel on equipment operation, maintenance procedures, and safety protocols.
• Share knowledge and best practices to develop a culture of continuous learning and skill development among team members.
• Supervise and provide leadership to maintenance technicians, engineers, and other plant personnel
• Coach and mentor team members, provide technical guidance, and support skill development through training and professional development initiatives

Documentation and Reporting

• Maintain accurate records of equipment maintenance, repairs, and modifications
• Maintain accurate records of work orders, maintenance logs, equipment history, and performance data
• Prepare reports on plant performance, equipment reliability, maintenance activities, and project status for management review
• Generate reports on equipment performance, maintenance costs, and downtime to assess the effectiveness of maintenance strategies and propose improvements

Equipment Maintenance and Repair

• Develop a planned maintenance preventative program to proactively address equipment maintenance needs
• Create maintenance schedules, conduct regular inspections and perform preventive maintenance tasks whilst keeping detailed records of all maintenance activities
• Diagnose and troubleshoot equipment malfunctions
• Identify root causes and implement effective corrective measures
• Coordinating repairs to minimize downtime

Process Optimization

• Analyse production processes and identify opportunities for optimization.
• Efficiency improvements and cost reduction
• Implement changes and improvements to enhance productivity and quality while reducing waste and energy consumption.

Project Management

• Plan and execute engineering projects, including equipment upgrades, installations, and modifications.
• Develop project plans, manage budgets, coordinate with contractors and vendors, and ensure projects are completed on time and within specifications.

Safety and Compliance

• Ensure plant operations comply with safety regulations, environmental standards, and industry best practices.
• Implement safety protocols, conduct safety inspections, and oversee compliance with relevant regulations and permits.

Quality Assurance

• Collaborate with quality assurance teams to ensure product quality meets established standards.
• Identify root causes of quality issues, implement corrective actions, and continuously improve manufacturing processes to enhance product quality.

Troubleshooting and Problem-Solving

• Respond to equipment failures, production disruptions, and other technical issues as they arise.
• Diagnose problems, develop solutions, and implement corrective measures to minimize downtime and maintain production efficiency.
• Maintain an inventory of spare parts and consumables required for equipment maintenance and repair.
• Coordinate with suppliers, procure necessary parts, and manage stock levels to ensure availability while optimizing costs.

Team Leadership and Training

• Provide training and technical support to plant personnel on equipment operation, maintenance procedures, and safety protocols.
• Share knowledge and best practices to develop a culture of continuous learning and skill development among team members.
• Supervise and provide leadership to maintenance technicians, engineers, and other plant personnel
• Coach and mentor team members, provide technical guidance, and support skill development through training and professional development initiatives

Documentation and Reporting

• Maintain accurate records of equipment maintenance, repairs, and modifications
• Maintain accurate records of work orders, maintenance logs, equipment history, and performance data
• Prepare reports on plant performance, equipment reliability, maintenance activities, and project status for management review
• Generate reports on equipment performance, maintenance costs, and downtime to assess the effectiveness of maintenance strategies and propose improvements