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  • Posted: Feb 27, 2024
    Deadline: Not specified
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    At EyeCarePro, we take pride in being the forefront marketing agency in the eyecare industry, specializing in practice growth. With over two decades of dedicated service and more than 1,800 happy customers, we've consistently focused on one mission: helping you get more patients. Why Choose EyeCarePro? Industry-Leading Expertise: We have tried and tested...
    Read more about this company

     

    Client Project Coordinator

    Role Overview:

    The Client Coordinator stands as a central pillar in our marketing pod, facilitating efficient project flows, detailed task oversight, and the prompt assembly of comprehensive client reports. This role demands a detail-oriented mindset, an organised methodology in handling diverse information channels, and a robust capability in crafting reports that are both enlightening and persuasive.

    Key Responsibilities:

    Client Reporting:

    • Aggregate data and insights from various functional teams, including SEO, Content, Social, Design, Production, and WA, to assemble precise and insightful client reports.
    • Interact closely with different units to confirm all pertinent information is accurately integrated and delivered in a manner that enhances client meetings and communications.
    • Guarantee all reports are finalised promptly for client sessions, prioritising clarity, precision, and professionalism.

    Project Coordination:

    • Administer the internal flow of projects and tasks within the marketing pod, ensuring that deadlines are transparent and adhered to.
    • Collaborate with team members to monitor task progress, pinpoint potential hold-ups, and execute necessary adjustments to maintain project timelines.
    • Assist the Marketing Manager in preparing for client meetings by systematising all requisite materials, reports, and data for presentations.

    Communication and Collaboration:

    • Act as a key liaison within the marketing pod, bridging various specialty sectors to assure smooth project transitions.
    • Partner effectively with team members, nurturing a constructive work atmosphere that encourages transparent communication and timely task finalisation.

    Quality Assurance:

    • Undertake preliminary assessments of all materials, data, and reports to confirm they satisfy established quality and accuracy standards.
    • Coordinate with the Marketing Manager to address any inconsistencies or enhancement areas identified in client feedback.

    Job requirements

    • Practical experience in a marketing environment, especially in roles involving project coordination or report generation, is highly preferred.
    • Robust organisational and multitasking abilities, with the competency to manage numerous projects and deadlines in a dynamic setting.
    • Exceptional communication prowess, both in writing and orally, with a knack for presenting information lucidly and compellingly.
    • Proficiency in utilising project management software and a familiarity with data management tools.
    • A detail-driven approach with a steadfast commitment to precision and quality across all responsibilities.
    • A team collaborator with pronounced interpersonal skills and the capacity to work synergistically across various departments.
    • Assist the Marketing Manager in planning and executing marketing strategies.
    • Oversee the next 4 weeks of the marketing diary, ensuring all tasks and projects are on track.
    • Collaborate with various teams to gather, analyse, and present data in a coherent manner.
    • Provide administrative support to the marketing manager, including scheduling meetings, coordinating with external partners, and managing communications.
    • Ensure timely delivery of accurate reports to clients and internal stakeholders.
    • Proficiency in basic SEO, content writing, and relevant marketing tools.
    • Experience in working within the Eye Care industry.

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    Client Strategy Manager

    Job description

    As a Client Strategy Manager, you're not just a strategist; you're a visionary. Craft innovative business growth strategies, integrating cutting-edge practices with a deep commitment to client trust and value. Your role is pivotal in shaping the future of our clients’ businesses through creative solutions and strategic foresight.

    Key Responsibilities:

    • Engage in dynamic client communication, shaping strategies that resonate with their goals.
    • Collaborate closely with cross-functional teams, ensuring seamless alignment on best practices and quality deliverables.
    • Harness data from diverse sources to refine strategies and set evolving client goals.
    • Be the creative force behind new client-centric solutions, addressing challenges with innovative thinking.
    • Lead and inspire your team in executing complex, multichannel campaigns.
    • Spearhead market analysis, identifying fresh opportunities to expand our reach.
    • Cultivate strong relationships across teams, aligning efforts for peak performance.
    • Oversee compelling client-centric content creation, from case studies to white papers.
    • Keep a pulse on market trends, ensuring we stay ahead of the curve.

    Job requirements

    • Bachelor’s degree in business, marketing, or a related field.
    • +4 years in similar role is benefical.
    • Demonstrated experience in strategy development and client management.
    • Proven ability to manage multiple clients and projects in a dynamic setting.
    • Strong communication and interpersonal skills.
    • Analytical mindset with the ability to harness data for strategic decision-making.
    • Creative thinking and problem-solving skills, with a focus on client-centric solutions.
    • Leadership experience, inspiring and guiding teams to execute successful campaigns.
    • Familiarity with market analysis and the ability to identify opportunities for business growth.
    • Stay informed on industry trends to ensure the organization remains ahead of the curve.
    • Adaptability and a collaborative approach, fostering teamwork and aligning efforts across departments.
    • Knowledge in the eyecare industry is desired,

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    Full Stack WordPress Developer - Cape Town

    Key Responsibilities:

    • Develop and implement highly responsive website designs using WordPress.
    • Customize WordPress themes and plugins to meet client specifications
    • Write clean, efficient, and maintainable code in HTML/CSS, JavaScript, and PHP.
    • Ensure cross-browser compatibility and mobile responsiveness for all web solutions
    • Collaborate with the digital marketing team to integrate marketing strategies into websites.
    • Conduct website performance tests and optimize for search engines.
    • Troubleshoot and resolve website issues for clients in a timely and efficient manner.
    • Stay up-to-date with the latest web development trends and technologies to drive continuous

    Job requirements

    • Proven experience as a Full Stack Developer or similar role with a focus on WordPress.
    • Strong proficiency in HTML/CSS, JavaScript, and PHP.
    • In-depth knowledge of WordPress, including theme and plugin development.
    • Experience with front-end frameworks (e.g., Bootstrap) and version control tools (e.g., Git).
    • Understanding of SEO principles and ensuring that applications adhere to them.
    • Excellent problem-solving skills and attention to detail.
    • Strong communication and teamwork skills, embodying our values of being Great to Deal With and having a Desire to Serve.

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    Customer On-boarding Specialist

    Job description

    EyeCarePro is seeking a highly motivated and detail-oriented individual to join our team as a Customer On-boarding Specialist. As a Customer On-boarding Specialist, you will play a crucial role in ensuring a seamless onboarding experience for our valued clients.

    Responsibilities:

    • Manage the onboarding process for new clients, ensuring a smooth transition from sales to implementation
    • Collaborate with cross-functional teams to gather necessary information and documentation from clients
    • Guide clients through the setup and configuration of our products and services
    • Provide training and support to clients on how to effectively use our platform
    • Address client inquiries and troubleshoot any issues that may arise during the onboarding process
    • Ensure timely and accurate completion of all onboarding tasks and deliverables
    • Maintain accurate records of client interactions and progress

    Job requirements

    • Prior experience in customer onboarding or client services
    • Excellent communication and interpersonal skills
    • Strong attention to detail and organizational abilities
    • Ability to multitask and prioritize tasks effectively
    • Proficiency in using CRM software and other relevant tools
    • Ability to work independently and as part of a team

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    Senior Full Stack Developer - Cape Town

    Your Mission: Elevate our SaaS Product to New Heights

    As a Senior Full Stack Developer at EyeCarePro, you'll be at the forefront of shaping the future of our SaaS product. Your responsibilities will include:

    • Innovating and implementing cutting-edge features to enhance our SaaS product.
    • Propelling the evolution of our SaaS offering to ensure it remains at the forefront of industry standards.
    • Back-end wizardry with PHP (Laravel), managing microservices on leading providers such as Linode, DigitalOcean, and AWS. Our API journey? From REST to the exciting realm of GraphQL.
    • Crafting seamless user experiences with a focus on front-end technologies like Angular and SASS. Plus, dive into the mobile world with React-native and sprinkle in some Vue.js magic for good measure.
    • Active participation in daily stand-ups, fostering collaboration within our dynamic team.

    Job requirements

    • A solid 7+ years of Full Stack Developer experience, showcasing your prowess in JavaScript, CSS, and SPA frameworks (Angular 9+ preferred, but a willingness to embrace React or Vue.js is welcome).
    • Mastery in server-side scripting language (PHP) and a friendly handshake with databases like MySQL and PostgreSQL.
    • Battle scars from 7+ years of navigating the realms of automated testing and version control (Git).
    • A treasure trove of Computer Science fundamentals - data structures, classic algorithms, networking. Your deep understanding is our secret weapon.
    • Bonus points if you've danced with optometry's EHR software (OfficeMate, Crystal, Revolution EHR) or developed Windows services/applications (C#).

    Method of Application

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