Client Project Coordinator at EyeCarePro

Role Overview:

The Client Coordinator stands as a central pillar in our marketing pod, facilitating efficient project flows, detailed task oversight, and the prompt assembly of comprehensive client reports. This role demands a detail-oriented mindset, an organised methodology in handling diverse information channels, and a robust capability in crafting reports that are both enlightening and persuasive.

Key Responsibilities:

Client Reporting:

• Aggregate data and insights from various functional teams, including SEO, Content, Social, Design, Production, and WA, to assemble precise and insightful client reports.
• Interact closely with different units to confirm all pertinent information is accurately integrated and delivered in a manner that enhances client meetings and communications.
• Guarantee all reports are finalised promptly for client sessions, prioritising clarity, precision, and professionalism.

Project Coordination:

• Administer the internal flow of projects and tasks within the marketing pod, ensuring that deadlines are transparent and adhered to.
• Collaborate with team members to monitor task progress, pinpoint potential hold-ups, and execute necessary adjustments to maintain project timelines.
• Assist the Marketing Manager in preparing for client meetings by systematising all requisite materials, reports, and data for presentations.

Communication and Collaboration:

• Act as a key liaison within the marketing pod, bridging various specialty sectors to assure smooth project transitions.
• Partner effectively with team members, nurturing a constructive work atmosphere that encourages transparent communication and timely task finalisation.

Quality Assurance:

• Undertake preliminary assessments of all materials, data, and reports to confirm they satisfy established quality and accuracy standards.
• Coordinate with the Marketing Manager to address any inconsistencies or enhancement areas identified in client feedback.

Job requirements

• Practical experience in a marketing environment, especially in roles involving project coordination or report generation, is highly preferred.
• Robust organisational and multitasking abilities, with the competency to manage numerous projects and deadlines in a dynamic setting.
• Exceptional communication prowess, both in writing and orally, with a knack for presenting information lucidly and compellingly.
• Proficiency in utilising project management software and a familiarity with data management tools.
• A detail-driven approach with a steadfast commitment to precision and quality across all responsibilities.
• A team collaborator with pronounced interpersonal skills and the capacity to work synergistically across various departments.
• Assist the Marketing Manager in planning and executing marketing strategies.
• Oversee the next 4 weeks of the marketing diary, ensuring all tasks and projects are on track.
• Collaborate with various teams to gather, analyse, and present data in a coherent manner.
• Provide administrative support to the marketing manager, including scheduling meetings, coordinating with external partners, and managing communications.
• Ensure timely delivery of accurate reports to clients and internal stakeholders.
• Proficiency in basic SEO, content writing, and relevant marketing tools.
• Experience in working within the Eye Care industry.