Jobs at TELUS

A Day in the Life of a Media Search Analyst:

• In this role, you will be doing a comprehensive assessment of diverse task categories, encompassing music, books, podcasts, video, and home pod evaluations spanning various media domains
• Analyzing and evaluating search outcomes for App Store Content and conducting research using online tools to assess and validate query accuracy and intent by applying market expertise in conjunction with provided directives to evaluate the relevance and purpose of task-related information for your specific market.
• Join us today and be a key player in our community revolutionizing digital media content!

Qualification Path:

• No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. 

Basic Requirements

• An active Apple ID email address is essential 
• Ownership of an Apple device and familiarity with Apple products.
• Full Professional Proficiency in English language.
• Residency in South Africa for at least 1 consecutive year.
• Up-to-date knowledge of South Africa business, media, sports, news, social media, and cultural trends.
• Interest in internet research and familiarity with trends in apps, music, and video.
• Flexibility to work on varied task types, such as maps, news, audio, and relevance evaluations.
• Access to a computer, broadband internet, and relevant software.
• Independent work skills, adaptability, attention to detail, and strong communication skills.
• While a high school diploma or higher is preferred, exceptional candidates without formal education will be considered.
• Additional Incentives provided throughout the assessment process

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Task description:

• A linguist will be invited to listen to audio samples (each approx. 30 s long) to assess the regional accent and native language of the participant and then verify if the transcription provided is correct, fix it if required and evaluate if the task is completed in line with the instructions, report issues regarding background noise, etc.

The task is about performing quality checks and revision on audio files for: 

• native language, 
• accent, 
• Noises 
• Speech naturalness
• If the task was completed in line with the instructions
• Check transcription for accuracy and making edits to the text of the transcription if applicable
• Transcription annotation - inserting emotions (happy, sad etc.), non-verbal cues (e.g. laugh, cough, lip smack etc.
• Transcription time-stamping - set correctly start and end time for speech segments