New Jobs at Discovery Limited

Key Purpose

• We are seeking a highly skilled and experienced Life Insurance specialist to join our team. The successful candidate will be responsible for providing expert guidance to our distribution teams as well as advisors and clients on life insurance products. The Risk Specialist is also tasked with identifying and pursuing strategic new business and servicing opportunities, and building and maintaining strong relationships with stakeholders across our business in order to provide the best level of expertise to the broader distribution team.

Areas of responsibility may include but not limited to

• Provide Sales Expertise: Provide comprehensive and tailored life insurance sales techniques to our Business Consultants, ensuring their needs are met and exceeded.
• Grow Discovery Life’s footprint: Identify and pursue new business opportunities, building a strong pipeline of prospects and assisting our franchises in converting them into clients.
• Broker Relationship Management: Assist franchises in building and maintaining strong, long-term relationships with brokers, providing exceptional service and ensuring broker retention.
• Product Knowledge: Be a Discovery Life product expert and ambassador whilst staying up-to-date with market trends and product developments across the market.
• Sales and Revenue Growth: Assist the broader teams in meeting and exceeding regional sales targets, contributing to the growth and profitability of the business.
• Collaboration and Teamwork within the R&D space: Work collaboratively with colleagues in the actuarial space to ensure that market feedback reaches all areas of the business;  sharing knowledge, best practices, and expertise to achieve business objectives.

Personal Attributes and Skills

• Strong knowledge of life insurance products, underwriting principles, and regulatory requirements.
• Excellent communication, interpersonal, and sales skills
• Results-driven, self-motivated, and resilient, with a strong focus on broker and client satisfaction and business growth

Education and Experience

• Matric
• Relevant degree or diploma in a related field (e.g., insurance, finance, business).
• Minimum 5 years of experience in life insurance sales and distribution.
• Relevant industry certifications (e.g., CFP) and licenses (e.g., insurance broker or agent license).

Advantageous

• Experience working in a Life franchise / brokerage

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Key purpose

• Discovery is a high-performance organisation which prides itself in attracting the best talent. Our environment is always buzzing with energy as smart, motivated people challenge themselves to find the best way to do things. In addition to being passionate about working in this fast-paced organisation, the successful applicant will be responsible for data extraction, analyses, modelling and BI reporting within the Marketing Data Science Hub team.

Key outputs

• Perform analyses, provide insights, and build predictive models that will assist with sales, distribution, and general marketing analytics.
• Expand the suite of automated analytical/KPI reports used by clients of the Marketing Data Science Hub team (relating to lead volumes, call centre metrics, campaign performance etc.).
• Be an enabler of performance marketing, i.e. perform analyses, provide insights, and build predictive models that will assist with:
• Client segmentation and ideal client identification.
• Development and implementation of targeted marketing strategies.
• Optimisation of call centre operations.
• Digital marketing optimisation.
• Source and provide customised data to the business.
• Guide business stakeholders in what data to extract.
• Improve processes and databases where opportunities arise.
• Interpret and disseminate information via reports and publications.

Competencies

• Strong analytical and statistical modelling/machine learning skills.
• Skill in producing BI reports and working with BI software tools (big advantage).
• Above average ability to work with, analyse and report on data.
• Ability to source data from both structured and unstructured sources.
• Good communication skills and ability to build relationships with key stakeholders.
• Ability to work under pressure and in conditions of change.
• A team player who can work alone when required and without supervision.
• Ability to multi-task and to manage workload.
• Organized
• High level of attention to detail.
• Resilience, enthusiasm, energy and drive.
• Positive, can-do attitude.
• Ethical and able to maintain confidentiality and manage boundaries.
• Aligned to Discovery values and core purpose

Qualification and experience

• Honours degree (or higher) in statistics, actuarial sciences, computer science (or equivalent, relevant qualification)
• Knowledge of statistical packages (R, SAS, SPSS, Python etc.)
• Knowledge of BI reporting tools (Power BI, Tableau, QlikView)
• Experience in statistical and machine learning modelling techniques
• High level of computer literacy (advanced MS-Excel and SQL)
• 2+ years of work experience as a Data Analyst, Quantitative Analyst or Data Scientist

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Key Purpose

• Developing a vision, design (model, benefits, partners, build including operational delivery and systems), delivery roadmap, monitoring and scaling of selected healthcare delivery, Value-Based Care (VBC) and digital transformation initiatives aligned to the SRM and wider organisational strategy. Engagement with health providers, senior industry bodies and thought leaders regarding care delivery transformation. Has the authority, accountability, and responsibility to manage specific healthcare delivery transformation initiatives to achieve specific objectives.

Areas of responsibility may include but not limited to

• Monitor, with the support of the wider SRM team, key metrics reflecting healthcare spend and utilization experience and recommend risk mitigation strategies to curb wasteful healthcare spend and enhance efficiencies.
• Proactively identify and develop creative, large, and complex care delivery shared value initiatives and drive implementation roadmap, monitoring, and scaling of these initiatives.
• Develop frameworks and mechanisms to track the ongoing effectiveness of initiatives and ensure they continue to deliver on intended objectives.
• Co-ordinate and conduct activities with the main internal stakeholders in order to create the relevant documentation for external engagement.
• Provide a professional, disciplined, industry referenced and forward-thinking approach to evaluating and improving the effectiveness of clinical pathways.
• Where necessary, engage with providers and senior industry bodies to obtain opinion on clinical trends identified, clinical pathways, and influence wider adoption of care delivery shared value initiatives.
• Actively contribute to the efficient and effective functioning of the Healthcare Delivery Transformation unit and SRM
• Work closely with Discovery Health servicing, operations, digital and systems teams to ensure the highest levels of responsiveness.

Competencies

• Works strategically to realise organisational goals. Sets and develops strategies. Identifies and develops positive and compelling visions of the organisation’s future potential. Takes account of a wide range of issues across, and related to, the organisation.
• Sets clearly defined objectives. Plans activities and projects well in advance and takes account of possible changing circumstances. Manages time effectively. Identifies and organises resources needed to accomplish tasks. Monitors performance against deadlines and milestones.
• Ability to make prompt, clear decisions, which may involve tough choices or considered risks. Takes responsibility for actions, projects and people. Takes initiative and acts with confidence working under own direction. Initiates and generates activity.
• Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic, methodical and orderly way. Consistently achieves project goals.
• Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organisation. Relates well to people at all levels.
• Makes a strong personal impression on others. Gains clear agreement and commitment from others by persuading, convincing and negotiating. Promotes ideas on behalf of self or others. Manages conflict.
• Analyses numerical data, verbal data and all other sources of information. Breaks information into component parts, patterns and relationships. Probes for further information or greater understanding of a problem. Makes rational judgements from the available information and analysis. Produces workable solutions to a range of problems. Demonstrates an understanding of how one issue may be a part of a much larger system.
• Rapidly learns new tasks and quickly commits information to memory. Gathers comprehensive information to support decision making. Demonstrates a rapid understanding of newly presented information. Encourages an organisational learning approach (i.e. learns from successes and failures and seeks staff and customer feedback). Manages knowledge (collects, classifies, and disseminates knowledge of use to the organisation).

Education and Experience

• A qualified Medical Doctor (registered with the HPCSA), with strong analytical or business focus
• 3 – 5 years of managed care funding or commercial organisation experience would be preferred
• Ability to work with analytical teams in the development of Healthcare Delivery Transformation initiatives
• Significant experience in the healthcare industry and understanding of the key business and clinical issues with a proven track record of innovation, delivery and performance
• Public forum experience is critical
• Excellent interpersonal and presentation skills
• Strong administrative skills (MS Excel, MS Word & Power Point are essential)

Advantageous/Preferred Experience and Knowledge:

• Master’s degree in Business Administration, Healthcare Management, Health Economics or Administration or other
• At least 5 years’ experience leading successful implementation of business initiatives or strategy

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 Job Description

• The FAIS Centre of Excellence is a compliance function within Group Compliance that provides compliance oversight and advice to Discovery FSPs, Key Individual and Representatives.
• The purpose of this role in the FAIS Centre of Excellence is to provide administrative support to the compliance department and business as well as creating and maintaining the Representative Registers for all Discovery FSP’s.      

Key Outputs / Job Responsibilities may include but are not limited to:

• Conducting Pre-Employment for representatives
• Compiling Viabilities for representatives after all required documentation has been received
• Analysing feedback received for Credit, Criminal, Sequestration, Qualification, World Sanction, Trust Index, Raptor, Debarment, Paradigm, CMS and FSCA checks
• Liaising with various external vendors regarding Credit / Qualification checks (MIE & FSCA)
• Communicating to business and provide feedback on Pre-Employment
• Attending to general queries and provide feedback to business
• Adding of representatives at the FSCA and on Digiboard (Onboarding)
• Removing of representatives at the FSCA and Digiboard (Resignations)
• Adding and removing of categories on Digiboard and at the FSCA
• Requesting to open/close/suspend commission code for Reps according to registrations at FSCA
• Checking and processing Supervision Sign offs
• Supervision updates
• Analysis and updating of all competency requirements on representatives
• Conduct investigations related to representatives’ profiles and provide feedback to Business
• Transfers
• Personal updates
• Updating of CMS accreditation
• Send and follow up exemption applications to the FSCA
• Ensure information and documentation on Digiboard is updated including debarment notifications, annual attestations etc
• Manage and maintain work pool to prevent cases from going out of SLA

Job / Role Requirements

Work Experience

Required

• Working experience in a financial services compliance role and understanding of legislation is preferable

Education / Qualifications / Accreditations with Professional Body

Required

• Law Degree

Preferred (would be advantageous)

• RE 5

Technical Skills or Knowledge

• Gained through formal/informal education or experience and involves the application of techniques or methodologies. Define the level of skill required for the role

Required

Skills

Level: Basic, Intermediate, Advanced, Expert

• Strong listening and communication skills
• Work independently and as part of a team when required
• Support management in achievement of team objectives as well as the Centre of Excellence’s objectives
• Efficient time management skills, including quick turnaround time on work
• Attention to detail
• Knowledge of Business Procedures, Rules, Processes and Controls
• Accountability
• Pro-active
• Problem solving
• Discerning

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Key Purpose

• We are seeking a Technical Pricing Manager with a strong background in short-term insurance to lead the development of pricing models and strategies. The ideal candidate will have experience in predictive modeling, data analysis, and actuarial techniques to support business objectives and drive profitability.

Areas of responsibility may include but are not limited to

• Develop and implement pricing models and strategies for short-term insurance products.
• Conduct predictive modeling and data analysis to inform pricing decisions.
• Monitor and analyze the performance of pricing models and adjust as necessary to meet business objectives.
• Collaborate with underwriting, actuarial, and product development teams to ensure pricing accuracy and competitiveness.
• Provide analytical support and insights to inform strategic decision-making and business planning.
• Lead the development of pricing tools and systems to enhance efficiency and effectiveness.
• Stay updated with industry trends, regulatory changes, and market conditions to ensure pricing strategies remain relevant and compliant.
• Prepare and present detailed reports and recommendations to senior management.
• Mentor and guide junior team members in technical pricing methodologies and best practices.
• Support ad-hoc analysis and projects related to pricing and profitability as needed.

Skills

• Modelling skills preferred
• Experience with WTW software (e.g., Emblem, Radar)
• Programming Skills: SQL (Intermediate)
• Microsoft Office (Excel, PowerPoint and Word) (Advanced)

Education and Experience

Education:

• Matric (Essential)
• Honours degree in Actuarial Science and/or Mathematical Statistics/ Computer Science or Strong mathematical/economics candidate (Essential)
• FASSA (Advantageous)

Minimum Experience:              

• At least 3–5-year Technical Pricing experience within an Insurance industry (advantageous)  

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Key Purpose

• To ensure that Discovery digital features and channels meet the needs, dazzles their intended audiences through research, design, analysis, evaluation and testing of the user experience.
• As a UX/UI Designer, you will play a pivotal role in crafting intuitive and engaging user experiences and journeys. You will be responsible for understanding user needs and behaviours through research and translating these insights into innovative design solutions. Your work will span the entire design process, from conceptualisation and wireframing to using the existing design system to create high-fidelity designs. Collaborating closely with product managers, developers, and other stakeholders, you will ensure that the final product not only meets business goals but provide a great experience.

Areas of responsibility may include but not limited to

• Break Down Problems: Analyse complex problems to identify key components and underlying issues.
• Ideate Solutions: Generate and evaluate multiple solutions to address identified problems.
• Conduct Research: Gather user and desktop insights to inform design decisions.
• Design User Interfaces: Iterate on user interfaces for web and mobile applications, from low to high design fidelity.
• Create Prototypes: Develop interactive and visual design prototypes.
• Utilize AI and Emerging Technologies: Enhance the design system and improve design processes.
• Conduct Peer Reviews: Review usability deliverables with peers.
• Collaborate with Stakeholders: Work with product managers, developers, and other stakeholders to ensure design feasibility and alignment with business goals.
• Conduct Usability Testing: Analyse user feedback to refine designs.
• Platform and Device Requirements: Have a good understanding of platform, browser and device compatibility such as form factors, screen resolutions and aspect ratios.
• Stay Updated with Trends: Keep up to date with the latest trends and attend/speak at conferences and meetups to contribute to innovation and consistency in usability standards and guidelines.
• Communicate with Design Leadership: Have regular sessions with seniors to convey blockers, training, and tool needs.
• Contribute to Training: Participate in internal training and community forums with UX/UI Designers to broaden awareness of user experience and design best practices.

Personal Attributes and Skills

• Be comfortable providing and receiving constructive critique.
• Possess strong verbal and written communication skills and be comfortable communicating and presenting to business stakeholders using storytelling techniques.
• Proficient in UX research, interaction design.
• Have visual design skills; attention to detail and a demonstrated mastery of typography, colour, and layout. 
• Experience and understanding of lean and agile processes. 
• Proficient with design tools such as Figma. 
• Be able to stand by your designs and provide solid rationale to back up design decisions made. 
• Ability to use prototyping tools to convey design intent. 
• Operational understanding of Accessibility and the ability to incorporate accessibility into designs.
• Be able to analyse and report insights.
• Possess personal organisation and time management skills. 
• Be able to build relationships with people from all different backgrounds and at different job levels.     

Education

• Matric/Grade 12
• 3-year degree in User experience design or a related field is preferred.
• A record of accomplishment of outstanding academic qualifications and professional performance.

Experience

• 3 to 5 years minimum relevant working experience.
• Experience in UX design, specifically for web and mobile applications/platforms 
• A portfolio of work demonstrating a proven track record for solving difficult UX design problems and simplifying difficult requirements to intuitive interfaces for customers