New Jobs at Nedbank

Job Purpose

• To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Improve results by tracking and analysing financial reports against agreed measures.  
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Comply with risk standards,policies and procedures through training and development as required by group complianceframework
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Must hold a completed degree in Business or Finance, such as a BSc in Economics, BCom, or be a Certified Associate of the Institute of Bankers.
• FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

• Must have 2-3 years in a relationship management or banking environment

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Job Purpose

• To analyse; interpret; collate and present financial and non-financial information in order to drive strategy; enable decision making and support Nedgroup Investments; as per the business strategy.

Job Responsibilities

• Prepare budgets and forecasts within turnaround times by gathering business requirements, understanding business trends, projecting forwards and making recommendations where appropriate.
• Prepare all monthly reports by collating data, creating reports, analysing and commenting on the results.
• Meet deadlines by working within the monthly strategic calendar.
• Build and maintain strong internal and external relationships by attending relevant meetings and regular communication.
• Build trusting professional relationships by sharing professional knowledge, meeting deadlines and providing high quality work.
• Ensure all general ledger entries are accurate and correctly posted and approved by checking daily reports, performing quality control checks and querying incorrect postings.
• Perform quality control checks (daily and monthly process) by verifying data accuracy, proper authorisation and reconciling the general ledger accounts.
• Ensure compliance by following regulations, policies and procedures.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge  sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

People Specification

• We believe in employing highly motivated, sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative, collaborative, challenging and dynamic.  Aligned to our core purpose of enabling our investors to achieve their investment goals, we are committed to enabling our staff achieve their full potential and long-term career growth at Nedgroup Investments. Specifically for this role, we are looking for:
• High standard of personal presentation.
• Self-motivated and well organised with an ability to adapt and tackle a wide variety of challenges.
• Ability to deal with people both within the organisation and external customers

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor of Commerce: Accounting

Essential Certifications

Preferred Certifications

Minimum Experience Level

• 3-5 years experience in Accounting and Financial Management,with 1-2 years experience in financial services

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Job Purpose

• Support external vendors to recover outstanding monies both on and off balance sheet on current and savings accounts by following internal and legal processes and procedures; which results in reduced costs and losses for the bank.

Job Responsibilities

• Maintanance of Default and Recoveries system/ SAP by daily capturing of cashflows and maintaining of impairments.
• Allocation of funds in the department's suspense account.
• Arrange settlements with clients
• Monitoring of costs versus recoveries for on and off balance sheet matters.
• Monitoring of portfolio in terms of age in line with targets set as per legislation guidelines
• Validating of payments into clients accounts daily, General Ledger.
• Returns daily (pay no pay)
• Rehabilitation of client accounts within a set payment criteria (6 consecutive payments).
• Validation and payment of invoices received from vendors by consolidating the payment file
• New handovers from regional risk to legal recoveries.
• Request original security documents from Securities department.
• Request evaluations on all assets from Evaluations department.
• Liasing with the Insurance division to check whether the fixed properties are insured or not.
• Allocation of work to external stakeholders (vendors)
• Ensuring that Litigation Guidelines are adhered to while maintaining good relationship with vendors.
• Performance management of vendors as per the SLA.
• Assist clients with payment arrangements and respond to all client requests or queries within specified turn around time.
• Engage with various departments for various processes (student loan, debt review, admin support etc)  
• Processing of DI (Department Industry) entries on SAP (raising of fees and service provider fees, write offs)
• Maintaining evaluations register by capturing on a diary system.
• Processing monthly work in progress sheet
• Requesting cheques by completing a cheque requesition.
• Completing a Debit Credit Waste Capturing.
• Completing monthly Operations Committee Meeting reports.
• Maintaining D and R which includes capturing of recovery forecasts, actual recoveries and impairments.
• Pre-checks on new handovers from the region.
• Requesting securities from Security department.
• Daily reconciliation by validating payments received from clients directly into their accounts as well as the suspense GL accounts.
• Debt management.
• Reinstatement of legal accounts by uplifting of blocks and holds and requesting approval from stakeholders.
• Issuing settlement letters to clients.
• Conducting monthly operational meetings with vendors.
• Preparing loss reports (written off accounts)
• Requesting documentation from external vendors (legal documents, death certificates etc)
• Processing refunds by requesting documentation from external clients and seeking approval from management.
• Completing monthly vendor trackers.
• Judgement clearance certificates by providing the required information within 7 days to the relevant Credit Bureaux.  
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Ensure information is provided correctly to stakeholders by maintaining knowledge  sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems. 

Minimum Experience Level

• 2 - 5 years banking/collections

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Diploma: Paralegal Studies , AIPSA

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Job Purpose

• To provide financial expertise and wealth creation advice to Nedbank clients in order to make Nedbank the great place to bank.

Job Responsibilities

• Analyse clients’ financial statuses to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a bespoke financial plan.
• Examine and suggest financial solutions and strategies for the financial plan (plan for life).
• Assist clients in implementing their plans and carry out financial transactions.
• Review clients’ portfolio's and plans on a regular basis to customize the financial plans according to clients’ changing life or economic circumstances, needs and requirements.
• Maintain updated knowledge of regulations, practices and financial products in order to maintain fit and proper status.
• Demonstrate an understanding of structuring, presenting and reviewing financial plans to individuals and legal entities.
• Displays knowledge of approved products and services and be able to continuously up-skill oneself on product and industry development.
• Understand the appropriate rules and regulations of the industry and the bank and the application thereof, maintaining full compliance.
• Building a sustainable and profitable practice.
• Participate and attend all business engagements to build and strengthen relationships.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Diploma

Preferred Qualification

• Certificate: Financial Planning

Preferred Certifications

• FAIS Qualification.

Minimum Experience Level

• Role specific / 1 -5 years experience / exposure in sales

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Job Purpose

• To create great client banking experiences in the smaller branch environment through digital enablement, basic selling, servicing, basic problem solving and client education regarding Nedbank products and services aligned to bank strategy.

Job Responsibilities

GROW:

• Escalate unfulfilled client request to the appropriated channel for actioning.
• On-board basic accounts (i.e Personal loans, Credit cards).
• Ensure client's needs assessment is completed to offer related products and services.
• Inform clients of finacial products, features and benefits.
• Deliver sales targets and achieve client acquisition, growth and retention objectives.
• Obtain referrals from existing clients and source leads from other business units.
• Identify cross-selling opportunities through client engagement, quality conversations and the use of data analytics.
• Keep clients informed of progress regarding their applications, queries and requests. 
• Position client's financial product requests for approval in line with process and procedure.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by continuous professional development (i.e. CEO of your own career).
• Achieve client experience objectives and ensure client satisfaction expressed through NPS (Net Promoter Score).
• Act with a client first mindset in all client engagements.

SOLVE:

• Solve basic problems and issues (i.e debit order dispute).
• Assess and listen carefully with understanding to establish and clarify client sales and service needs.
• Attend to all enquiries and services relating to client's needs and by offering the right service and solutions.
• Use expertise and relevant insights to solve client needs relating to sales, self-service and digital functionality.
• Attend to administrative duties after on-boarding or service activity.
• Authenticate clients, provide client service and meet client's identified needs.
• Entrench clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
• Control the queuing process and prioritise clients with special needs.
• Ensure all devices are operational during business hours.
• Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support. 
• Process and administer all cash services (i.e. teller, forex, bulk) by following relevant procedure and policies. 
• Complete sales tasks through planning and reviewing against agreed role requirements.

EDUCATE:

• Educate clients and potential clients on how to subscribe and service their account.
• Educate clients on the benefits, convenience, security, digital functionality and features of self-service and alternative cash solutions.
• Drive digital adoption to enable, educate and migrate clients on digital.

LEAD, RISK & COMPLIANC

• Identify and recommend opportunities to enhance processes, systems and policies.
• Manage client appointment schedule to meet business objectives
• Meet service excellence, teamwork and personal development goals.
• Action control check list applicable to teller, enquiries and foreign functions daily.
• Balance and secure branch stock holding (i.e. cards). 
• Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies.
• Mitigate risks and meet regulatory and legislative requirements where applicable.
• Adhere to Workforce Management, principles, methodology and scheduling.
• Report suspicious transactions.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• FAIS accredited Qualification (Accounting, Finance, Banking, Business)

Minimum Experience Level

• Must have 1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

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Job Purpose

• To deliver outstanding sales performance; manage branch/ market's sales objectives and staff sales capacity; to grow and maintain Nedbank client base and ensure branch/ market profitability.

Job Responsibilities

Nedbank Goals:

• Grow market share; ensure client acquisition, retention and cross-selling of bank products.
• Support the achievement of the business strategy, objectives and values.
• Achieve entrenched sales objectives and targets for branch/ market.
• Manage all sales related leads efficiently and timeously .
• Ensure branch/ market operational effectiveness through the uptime of all devices in Self-service, Phygital and Semi-assisted zones; the Automatic Teller Machines/ Intelligent Depositors and the Self-Service Kiosks.
• Drive needs-based selling through the sales staff.
• Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
• Drive client acquisition and increase digital market activity across the community.
• Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
• Achieve market profitability targets by applying profitability levers and driving increased digital sales and activity.
• Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
• Ensure engaged, cared-for and focused employees.

Client Engagement:

• Ensure best rated (#1) in client service and satisfaction. 
• Ensure direct report team deliver world class service by effective use of client experience measurement tools.
• Entice clients to digital and  self-service and ensure digital adoption.
• Ensure that clients shift to self-service and digital channels.
• Understand client needs and deliver great client service to ensure client satisfaction.

Risk & Operations:

• Ensure compliance to operational and legislative requirements.
• Achieve minimum performance on Risk & Compliance audits.
• Ensure all compliance on mandatory training is completed timeously.
• Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
• Achieve regulatory compliance objectives for FAIS, AML, FATCA, TCF & POPPIA.
• Achieve effective BROTA compliance.
• Manage Frauds and Losses for Branch/ market.
• Ensure Banking Hall complies with OHASA standards.
• Ensure adherence to process mandates limits. 
• Ensure all equipment is maintained.
• Manage AML sustainability objectives.
• Achieved the required standards for monitoring assessments.
• Manage all Operations Housekeeping standards.

 Lead:

• Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
• Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
• Engage team on performance through regular performance discussions on personal and business goals.
• Drive Nedbank culture by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth. 
• Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
• Ensure and lead consequence management, discipline and effective employee relations.
• Manage and track staff performance and apply corrective action where applicable.
• Manage staff leave requirements.
• Manage staff on-boarding process for staff to become proficient.
• Build trusting working relationships with subordinates, managers and support departments through regular engagements.
• Manage staff resources to ensure team efficiency, productivity and full participation.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• An approved FAIS qualification (i.e. Banking or Sales)

Minimum Experience Level

• Must have 1 - 2 years Team Leader - Sales and service banking experience 

go to method of application »

Job Purpose

• We are seeking a highly skilled and experienced Executive to lead our Information Security department.
• The successful candidate will be responsible for overseeing the virtual security operations centre, threat detection and investigation, incident response, security incident and event management (SIEM), network security, cloud security, data loss prevention, threat and vulnerability management, cryptography, application security design, privileged access management, endpoint detection and response, antivirus, and active directory. Additionally, the role involves managing stakeholders to ensure cybersecurity becomes a discipline across the Bank and managing and growing the team’s skills.

Job Responsibilities

• Lead and manage the Information Security team, ensuring effective performance and development. 
• Oversee the virtual security operations centre and ensure continuous monitoring and protection of the Bank’s digital assets.
• Develop and implement strategies for threat detection, investigation, and incident response.
• Manage security incident and event management (SIEM) systems to ensure timely detection and response to security incidents.
• Ensure robust network security, including email and web security, firewalls, and other protective measures.
• Oversee cloud security initiatives to protect data and applications hosted in cloud environments.
• Implement data loss prevention strategies to safeguard sensitive information.
• Conduct threat and vulnerability assessments and manage remediation efforts.
• Oversee cryptographic solutions to protect data integrity and confidentiality.
• Ensure secure application design and development practices.
• Manage privileged access to critical systems and data.
• Oversee endpoint detection and response, antivirus solutions, and active directory security.
• Engage with stakeholders across the Bank to promote and integrate cybersecurity practices.
• Stay current with emerging security trends, threats, and technologies, including artificial intelligence, automation, and DevSecOps.

Qualifications and Experience

• Bachelor’s degree in Information Security, Computer Science, or related field. A Master’s degree is preferred.
• Professional certifications such as CISSP, CISM, or CISA.
• Minimum of 10 years of experience in information security, with at least 5 years in a leadership role.
• Strong knowledge of security operations, threat detection, and incident response.
• Excellent leadership and communication skills.
• Proven ability to manage stakeholders and drive cybersecurity initiatives.
• Proven experience in managing and developing a high-performing team.
• Familiarity with emerging technologies such as artificial intelligence, automation, and DevSecOps.

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Job Purpose

• This position is a Data Development Manager role where an applicant will look after a team of Data Engineers. To manage a team of technical resources who develop and support the WH ETL production environment within a BI focused department. The role covers managing and maintaining infrastructure, systems, applications and a real-time data store. The Candidate will guide the team on requests solutions design. Candidate will develop, optimize and automate production process for the WH environment.
• The candidate should indicate that they can code/build complex packages.  Experience in the development of complex packages or systems including design elements and troubleshooting

Job Responsibilities

• Day-to-day tasks would include managing the implementation of new processes into production, troubleshooting processes, optimizing code and system as well as stakeholder management.
• Participates from time-to-time on morning standby support, production support and month-end support.
• A candidate who is happily to manage the Development team through Agile methodologies.
• Run morning stand-up with their Team. To be able to solve all the impediments identified in the morning stand-ups timeously

Minimum Experience Level

• Minimum 6 years of related work experience
• SQL Server experience
• Experience on these databases will be considered - DB2, Oracle, SAS

Advantageous experience

• Python training or experience
• Machine Learning training or experience

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Relevant 4 year B.Comm or B.Sc degree, business management post grad qualification

Essential Certifications

• Proficient Certification in relevant technologies

Type of Exposure

• Client and Relationship Results
• Developed and Implemented Communications Strategy
• Improved Human Resources Business Processes
• Improved processes and culture
• Managed Transformation & Innovation
• Managed Management and Process Results
• Managed Relationships
• Managed Self and Team
• Managed budget
• Managed stakeholder relationships

go to method of application »

Job Purpose

• To deliver outstanding sales performance; manage branch/ market's sales objectives and staff sales capacity; to grow and maintain Nedbank client base and ensure branch/ market profitability.

Job Responsibilities

Nedbank Goals:

• Grow market share; ensure client acquisition, retention and cross-selling of bank products.
• Support the achievement of the business strategy, objectives and values.
• Achieve entrenched sales objectives and targets for branch/ market.
• Manage all sales related leads efficiently and timeously .
• Ensure branch/ market operational effectiveness through the uptime of all devices in Self-service, Phygital and Semi-assisted zones; the Automatic Teller Machines/ Intelligent Depositors and the Self-Service Kiosks.
• Drive needs-based selling through the sales staff.
• Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
• Drive client acquisition and increase digital market activity across the community.
• Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
• Achieve market profitability targets by applying profitability levers and driving increased digital sales and activity.
• Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
• Ensure engaged, cared-for and focused employees.

Client Engagement:

• Ensure best rated (#1) in client service and satisfaction. 
• Ensure direct report team deliver world class service by effective use of client experience measurement tools.
• Entice clients to digital and  self-service and ensure digital adoption.
• Ensure that clients shift to self-service and digital channels.
• Understand client needs and deliver great client service to ensure client satisfaction.

Risk & Operations:

• Ensure compliance to operational and legislative requirements.
• Achieve minimum performance on Risk & Compliance audits.
• Ensure all compliance on mandatory training is completed timeously.
• Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
• Achieve regulatory compliance objectives for FAIS, AML, FATCA, TCF & POPPIA.
• Achieve effective BROTA compliance.
• Manage Frauds and Losses for Branch/ market.
• Ensure Banking Hall complies with OHASA standards.
• Ensure adherence to process mandates limits. 
• Ensure all equipment is maintained.
• Manage AML sustainability objectives.
• Achieved the required standards for monitoring assessments.
• Manage all Operations Housekeeping standards.

 Lead:

• Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
• Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
• Engage team on performance through regular performance discussions on personal and business goals.
• Drive Nedbank culture by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth. 
• Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
• Ensure and lead consequence management, discipline and effective employee relations.
• Manage and track staff performance and apply corrective action where applicable.
• Manage staff leave requirements.
• Manage staff on-boarding process for staff to become proficient.
• Build trusting working relationships with subordinates, managers and support departments through regular engagements.
• Manage staff resources to ensure team efficiency, productivity and full participation.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• An approved FAIS qualification (i.e. Banking or Sales)

Minimum Experience Level

• Must have 1 - 2 years Sales and Service Team leader banking experience

go to method of application »

Job Purpose

• To provide operational support to management by planning; coordinating and managing administrative business activities in order to assist management to fulfil its mandate for Nedbank.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Participate and support corporate responsibility initiatives for the achievement of business strategy.
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Deliver and manage projects (engagement activation initiatives; staff surveys and other projects as required by business) againt employee engagement strategy and by adhering to project guidelines regarding agreed timelines; cost and risk.
• Coordinate project changes through stakeholder engagement.
• Maintain the standard of written Nedbank Human Resources communications by ensuring compliance to employee value proposition; employer branding requirements; alignment to audience and supports to project deliverables to advise on required changes.
• Source service providers by complying to procurement process.
• Mitigate risk by estimating probability and impact of risks and by developoing and implementing actions to counter threat of risk.
• Identify and resolve work obstacles by tracking and monitoring progress against project plans.
• Support the evolution of Nedbank's culture and climate needs by conducting research in employee engagement and culture surveys regarding best practices and industry trends .
• Investigate enhancements to systems; products and projects (e.g. employee surveys; HR Communications) for process improvement by conducting needs analysis.
• Determine and prioritise cluster engagement interventions through collaboration with Communication and Organisational Development Business Partners.
• Ensure stakeholders needs are understood and met by determining the communications needs of internal and external stakeholders through consultation and engagement.
• Keep stakeholders informed by drafting Nedbank Human Resources communications related to Employee engagement and Culture projects Provide delivery support to vendors by tracking their delivery and recommending changes against quality; cost; professional ethical standards and timelines .
• Develop project plans for culture and engagement projects by identifying scope; schedules; budgets and approaches.
• Execute project plans by monitoring cost; time and quality of Project Execution Plan and by taking corrective action to meet goals.
• Provide advise and support to business regarding Employee Engagement and Communicationthrough engagement with internal stakeholders.
• Provide advice to stakeholders by analysing return on investment for systems; product and projects.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Diploma

Preferred Qualification

• Secretarial Diploma , Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• 5 years secretarial experience in a corporate or client service environment.

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Job Purpose

• To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Job Responsibilities

• Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
• Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
• Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
• Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
• Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities. 
• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
• Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
• Be proactive in client interaction by adding value through financial solutioning.
• Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives. 
• Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio. 
• Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
• Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
• Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable. 
• Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders. 
• Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action. 
• Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
• Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
• Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
• Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Must have completed a Degree or Diploma at NQF Level 6/7 in commerce, business, or finance and BSc Agric.

Minimum Experience Level

• Must have 5-7 years of experience in agriculture working with commercial clients. 

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Job Purpose

• To grow Commercial Bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value.

Job Responsibilities

• Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
• Be a trusted advisor to commercial clients in specialized industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
• Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
• Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
• Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities. 
• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
• Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
• Be proactive in client interaction by adding value through financial solutioning.
• Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives. 
• Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio. 
• Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
• Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
• Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable. 
• Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders. 
• Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action. 
• Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
• Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
• Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
• Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• NQF Level 6 or Higher in a Financial or Business-related field
• CA / CFA or MBA would be an advantage
• Matric / Grade 12 / National Senior Certificate
• Valid unendorsed driver's license and own reliable transport is essential

Minimum Experience Level

• 4- 5 years' experience in Relationship management in the financial sector
• 2- 3 years’ experience in Business Acquisition essential
• Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services and Consulting environment.

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Job Purpose

• To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Job Responsibilities

• Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
• Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
• Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
• Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
• Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities. 
• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
• Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
• Be proactive in client interaction by adding value through financial solutioning.
• Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives. 
• Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio. 
• Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
• Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
• Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable. 
• Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders. 
• Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action. 
• Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
• Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
• Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
• Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Minimum Experience Level

• 7 - 10 years

Preferred Qualification

• BCom (Financial Management/ Accounting)/ BSc Agri)

Essential Certifications

• FAIS representative and preferably a Key Individual

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

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Job Purpose

• To manage a team and portfolio of data science projects with a focus on Machine Learning (ML) Engineering through multiple squads with a medium-term strategic horizon.

Job Responsibilities

• Define, grow and lead a team of Data Scientists and ML Engineers at any proficiency levels.
• Discover areas within Nedbank group that can be automated through machine learning
• Demonstrated technical knowledge of Machine Learning inclusive of Supervised and Unsupervised learning, Deep Learning, Natural Language Processing and Re-Enforcement learning and similar Quantitative modelling techniques.
• Understand the business reality behind large sets of data and develop meaningful solutions comprising of analytics.
• Worked closely with internal stakeholders like the business teams, engineering teams and partner teams and align them with respect to your focus area.
• Innovated by adapting new Machine Learning modelling techniques and procedures
• Passionate about working disparate and large datasets to answer business questions. You should have deep expertise in creation and management of datasets.
• Exposure at implementing and operating stable, scalable analytical solutions from production systems into end-user facing applications/reports. These solutions will be fault tolerant, self-healing and adaptive.
• Experienced in dealing with data from various sources and message streams and construct complex analyses. Implement data flow solutions that process data real time on message streams from source systems.
• Detail-oriented and must have an aptitude for solving unstructured problems. You should work in a self-directed environment, own tasks and drive them to completion
• Excellent business and communication skills and able to work with business owners to develop and define key business questions and to build data sets that answer those questions. Owned customer relationship about data and execute tasks that are manifestations of such ownership, like ensuring high data availability, low latency, documenting data details and transformations and handling user notifications and training
• Manage Financial and Business Results. Ensure that all individual and department results are delivered within budget to deadlines
• Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target
• Ensure that transparent transfer pricing for provision of products and services for the business area are being followed through
• Activity Justified Transfer Pricing (AJTP) model by establishing costs, prices and conditions
• Ensure effective targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis
• Provide agreed information, resources, professional advice and strategic contribution to relevant stakeholders on time, in budget, within quality standards
• Ensured that all individual and department results were delivered within budget to deadlines
• Quality projects / processes / systems delivered on time and were fully aligned to Nedbank's business requirements
• Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)
• Advise and consult to clients by providing professional solutions that meet the requirements of the client’s business needs
• Managed Internal Processes. Operationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees
• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Tertiary Qualification/ formal accreditation in STEM related field
• BSC Computer Science, BSc Engineering, Econometrics, Mathematical Statistics, Actuary Science. 
• Masters or Doctorate will be an added advantage.
• Post graduate management qualification
• MBA

Essential Certifications

• ITIL Talent nurturing or equivalent MMP/SMP / MM or equivalent

Minimum Experience Level

• 8 years line management 10 years IT Industry experience P / MM or equivalent

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Job Purpose

• To provide strategic leadership and guidance to teams by providing independent assurance of the control environment to the Nedbank Group Audit Committee and ensuring effective risk management practices are implemented across Nedbank. In addition, in the role of business partner, engage with stakeholders in respect of industry best practice and changing landscape, emerging risks and large, complex digital initiatives.

Job Responsibilities

Strategic insights & Client Centricity

• Stay abreast of developments in field of expertise, emerging risks and industry trends (includingcompetitors and digital trends) and impart knowledge to the team.
• Understand current business strategy, reality, impact of transformation, digital initiatives, risks andexpectations and consider key and/or emerging risks to guide team and update the annual risk-basedannual audit plan, in order to support relevant GIA reporting.
• Remain commercially minded with a Nedbank client centric approach and understand the broaderbusiness strategy in the auditing approach.

Transformational Assurance

• Provide assurance on large and complex programmes and assess risks which could impede theachievement of objectives and benefits.
• Provide guidance to the audit team and where necessary execute audit assignment planning, fieldworkand reporting in line with the Group Internal Audit (GIA) methodology and Institute of Internal Auditors(IIA), including file completion.
• Seek opportunities to improve business processes, models and systems through agile thinking.
• Understand and assess the design adequacy and operational effectiveness of manual and automatedcontrols within audit scope and utilising data analytics.
• Understand and ensure compliance with relevant laws, regulations and guidelines in line with auditscope.
• Influence stakeholders to address inefficiencies in resolving audit findings through utilising professionalexperience in demonstrating benefits of best audit practice.
• Accountable for continuous improvement of the quality of audits through providing professional insights.
• Ensure improved productivity and efficiency and the delivery of projects within agreed timelines.
• Achieve operational excellence and support the implementation of business optimisation improvementin GIA.
• Apply professional judgement in all audit interactions.
• Deal with complex verbal and documented information and data in the audit process.
• Manage capacity and resource planning and co-sourcing requirements.
• Manage, monitor and report budgetary information (including planned and actual hours, transfer pricing,forecast of hours to be billed).

Digital Platform & Data Driven Audits

• Apply knowledge of banking sector, digital transformation, and emerging risks to assess and engagewith stakeholders on large-scale and complex changing environments, data, IT infrastructure andtechnology and determine best approach and testing strategy to provide insightful reporting.
• Develop and build continuous monitoring capability.
• Provide guidance and transfer skill to the team.

Job Responsibilities Continue

Integrated Risk and Control Environment

• Engage with the risk and compliance community to ensure coordinated assurance approach and assessment of risk and control to ensure audit plan coverage and scope is appropriately assessment and defined.
• Ensure inefficiencies and duplication of efforts are limited and minimize disruption to stakeholders.
• Impactful Reporting
• Review and prepare quality, relevant and commercially astute assignment and reports that provide intelligence and meaningful insights that enable the management of risk to be a strategic and competitive differentiator for Nedbank.
• The ability of story-telling and writing reports in a succinct and concise manner which is visually appealing and at an appropriate level for various stakeholders and governance forums, including Group Audit Committee.

Innovative solutions

• Able to problem solve and find solutions when blockages occur.
• Provide innovative solutions and recommendations which are leading edge, competitive considering emerging risk, changing landscape (including digital and technology initiatives).

Business Partner Relationships

• Build and maintain an open and constructive relationship during and outside of scheduled audits with senior internal and external stakeholders including External Audit and Business Executives and the risk and compliance community.
• Build trusting relationships and improve credibility and quality of audit outputs by achieving team objectives through engaging with staff, peers and other departments for reporting purposes.
• Manage stakeholder expectations and provide stakeholder awareness and education on audit best practices, methodology and audit issues policy.

Effective Leadership

• Create an environment of teamwork that contributes to Group Internal Audit (GIA).
• Collaborate with all teams within GIA, create awareness and demonstrate best practice.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.) and address team issues raised in culture surveys and improve results year on year.
• Contribute to the achievement of GIA targets and ensure transformational targets are met for own team.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• CA (SA)
• Certified Information Systems Auditor (CISA) and optional Certified Internal Auditor (CIA

Minimum Experience Level

• Minimum 10 years experience (minimum 5 years with the financial services industry). Internal auditing/risk management/compliance experience is preferable. Minimum of 4 years must includepeople management experience.
• Must have a detailed understanding of the RBB environment.
• A detailed understanding of client and channels and is an advantage

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Job Purpose

• To acquire primary clients within the identified segment in order to generate gross operating income so that the bank can achieve its revenue, profitability and market share objectives.

Job Responsibilities

• Acquire new primary accounts by sourcing appropriate leads, drawing up contact plan and consistetnly following through on the lan/programme.       Generate gross operating income by providing  competitive rates to clients within Nedbank standards, pricing using Nedbank systems to ensure required returns and according to risks when applying for a lending facility.
• Maximise profitability of client by matching as many products as meets his/her needs.
• Ensure that client is fully banked by cross selling and servicing to meet all identified client needs.
• Retain client by ensuring that all his banking needs are met by Nedbank.
• Source appropriate leads by building relationships, using networks, collabrating with other divisions, obtaining referrals and conducting appropriate marketing activities  to target potential customers.
• Conduct needs analysis with client and match products and services to their needs by following Nedbank processes and complying with FAIS  reqruiements.
• Provide accurate advice to meet client needs by maintaining knowledge, upskilling, reading widely, attending courses and being knowledgeable
• Meet client needs by providing feedback on progress, responding to requests with appropriate information/advice at all reasonable times, within turnaround times, and by managing expectations.
• Ensure that clients can use products and services by providing/organising training and demonstrations to clients.
• Build relationships with internal stakeholders and suppliers by meeting all standards and service level agreements.
• Collaborate with other departments by informing them of your role, sharing knowledge and making recommendations, referring leads and working with team to secure new accounts.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge  sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Degree or Diploma (NQF level 5 or 6) in a financial or marketing field, FAIS Regulatory Examination 1 qualifications.

Essential Certifications

Preferred Certifications

Minimum Experience Level

• 2 years in a sales position responsible for and successful in acquiring new accounts and/or cross selling into existing accounts, in a financial services environment.

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Job Purpose

• To lead and manage the unit/s by ensuring relevant processes are administered and meet business requirements.

Job Responsibilities

• Develop and implement fraud prevention strategies to detect and prevent fraudulent activities.
• Analyse data to identify potential fraud trends and patterns.
• Monitor and investigate suspicious transactions and activities to identify potential fraud risks.
• Collaborate with cross-functional teams to develop and implement fraud prevention measures.
• Conduct regular fraud risk assessments and provide recommendations for improvement.
• Stay up-to-date on the latest fraud detection technologies and tools.
• Prepare and present reports on fraud detection and prevention efforts to senior management.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Degree or diploma in related area (finance, credit, business management, administration, project management)

Minimum Experience Level

• 4 - 6 years related experience (finance, credit, business management, administration, project management)

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Job Purpose

• To provide financial solutions to Wealth Managers, client service and educate clients on the convenience, security and functionality of self-service solutions, in order to meet business goals and exceed client expectations.

Job Responsibilities

Client Engagement:

• Respond to client needs by offering the right service and solution.
• Nurture strong, long-standing client relationships.
• Educate clients and potential clients on how to subscribe and service their account.
• Educate clients on the convenience, security and functionality of self-service solutions.
• Provide knowledgeable client service that fosters mutual trust and confidence.
• Discover client's needs through connecting, understanding and delivering financial solutions with care.
• Provide financial strategies and advice using a holistic approach to help clients achieve their goals and grow financially.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Identify cross-selling opportunities through client engagement and quality conversations.
• Facilitate the sales process by informing clients of the product features and benefits.
• Fulfill clients' needs through documenting needs analysis and by providing suitable financial product solutions.
• Obtain referrals from existing clients as well as leads from other business units.
• Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
• Educate clients on the use of alternative, cost effective, time saving and convenient self-service channels.
• Provide complete solution to clients by networking and collaborating with internal stakeholders.
• Provide input into client financial analysis, make recommendations to credit and monitor the return of security documentation.
• Identify and recommend opportunities to enhance processes, systems and policies.

Nedbank Goals:

• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
• Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
• Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
• Achieve business objectives and identify and execute on quality sales leads.
• Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.

Risk and Compliance:

• Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
• Report suspicious transactions to the relevant department.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications and training material.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• FAIS Approved Qualification

Essential Certifications

• Professional Degree in Financial Services (NQF Level 5) 

Minimum Experience Level

• 3 - 6 years' Private Banking / Investment House Client Service and Para-Planning experience. 
• CRM D-365 experience

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Job Purpose

• To manage and lead staff in an In-retailer branch unit to meet sales and service objectives while complying to processes and procedures; preventing risk and ensuring alignment to the Financial and service objectives of the Business Unit.

Job Responsibilities

• Achieve Business Unit goals by attracting, recruiting, appointing and retaining competent team members.
• Manage performance of outlet staff by implementing performance agreements and ensuring a clear vision.
• Provide regular performance feedback, including counselling, in disciplinary hearings and representing the bank at the CCMA.
• Ensure a high-performance culture and motivated outlet staff.
• Mentor and coach outlet staff on identified performance gaps.
• Create an environment of teamwork by encouraging staff participation in the decision-making processes.
• Build capability of outlet staff by identifying current and future training and development needs.
• Achieve sales growth.
• Ensure increased profitability and that relevant business strategies/sales campaigns/marketing initiatives are managed within outlet.
• Ensure outlet cost management and increase outlet profitability month-on-month.
• Improve efficiency, quality of processes and increasing revenue.
• Ensure business objectives are met and revenue increased.
• Review the asset register for accurate reflections of all the assets in the outlet.
• Ensure outlet Risk Observation Training Analysis (BROTA) objectives are met.
• Manage the Living Disaster Recovery Planning System (LDRPS).
• Prevent loss and risk, enforce internal controls and ensure staff adherence through the implementation of effective cash management processes.
• Improve service delivery by eliminating/reducing errors and allowing for appropriate corrective action to be taken (including progressive discipline).
• Improve processes and systems contributing to improved client service delivery.
• Monitor compliance of outlet staff to applicable operational and legislative requirements.
• Achieve business objectives, improvement year on year and outlet operational effectiveness.
• Improve client service.
• Ensure service standards are adhered to and that clients are retained.
• Deliver business, client and relationship results and build collaborative relationships with stakeholders through interaction at area/community events.
• Increase client acquisition, satisfied clients and revenue.
• Create an environment of teamwork by encouraging participation in decision making processes.
• Ensure an enhanced client experience aligned to the Nedbank brand.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Diploma

Preferred Certifications

• FAIS certification / Registration mandatory.

Minimum Experience Level

• Must have 2 years experience in a client facing retail sales environment and 1 years experience in people management

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Job Purpose

• To analyse; interpret; collate and present financial and non financial information in order to drive strategy; enable decision making and support Nedbank Business Units.

Job Responsibilities

• Manage the balance sheet effectively by ensuring that assets and liabilities are appropriately accounted for.
• Manage the income statements effectively by ensuring that income and expenses are appropriately accounted for (e.g. reviewing and ensuring accuracy of the general ledger accounts).
• Report on the Financial results and position by compiling, interpreting and presenting management packs.
• Assist in the achievement of Business As Usual (BAU) and strategic initiatives through accurate budgeting and forecasting.
• Build and maintain collaborative business relationships and have an understanding of the business strategy and operations through ongoing engagement with stakeholders.
• Maintain financial independence and integrity by adopting a sound level of objectivity in all practices.
• Ensure that the financial and business information adheres to audit requirements and is easily available for review by embedding good internal control processes.
• Provide management with meaningful information to make informed decisions through scenario planning, business case preparation or review and conducting feasibility studies.
• Provide ongoing support to stakeholders by addressing ad hoc queries and requests.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Chartered Accountant

Essential Certifications

Preferred Certifications

Minimum Experience Level

• 2 - 3 years experience in an accounting role

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Job Purpose

• To analyse; interpret; collate and present financial and non financial information in order to drive strategy; enable decision making and support Nedbank Business Units.

Job Responsibilities

• Manage the balance sheet effectively by ensuring that assets and liabilities are appropriately accounted for.
• Manage the income statements effectively by ensuring that income and expenses are appropriately accounted for (e.g. reviewing and ensuring accuracy of the general ledger accounts).
• Report on the Financial results and position by compiling, interpreting and presenting management packs.
• Assist in the achievement of Business As Usual (BAU) and strategic initiatives through accurate budgeting and forecasting.
• Build and maintain collaborative business relationships and have an understanding of the business strategy and operations through ongoing engagement with stakeholders.
• Maintain financial independence and integrity by adopting a sound level of objectivity in all practices.
• Ensure that the financial and business information adheres to audit requirements and is easily available for review by embedding good internal control processes.
• Provide management with meaningful information to make informed decisions through scenario planning, business case preparation or review and conducting feasibility studies.
• Provide ongoing support to stakeholders by addressing ad hoc queries and requests.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Chartered Accountant

Essential Certifications

Preferred Certifications

Minimum Experience Level

• 2 - 3 years experience in an accounting role

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Job Purpose

• To create and increase revenue and economic profit from selected existing and new clients, effectively managing internal stakeholders and facilitating collaboration across the relevant product areas of Nedbank's wholesale clusters, as per the business strategy.

Job Responsibilities

• Build long-term professional and collaborative relationships externally and internally.
• Elevate the client coverage brand with external clients.
• Manage internal and external stakeholder relationships.
• Provide a single interface for the client with the bank.
• Proactively recommend tailor-made solutions to meet the client's needs by gaining an understanding of the client's business and business environment, and by consulting with relevant stakeholders.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Seek opportunities to improve business processes, models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Deliver three-year plan for the portfolio by continuously engaging clients' executives to understand short-to-medium-term strategies.
• Manage the client coverage brand with internal stakeholders by understanding the drivers for the client and the sectors and economies that they operate in.
• Manage the Nedbank brand with external stakeholders by engaging internal stakeholders on their plans and expectations to ensure that both plans are congruent.
• Understand the bank risk policy, internal procedures, product and information requirements to vet transactions and to enhance the quality of transactions referred to the product areas.
• Share knowledge, networks and analysis across Nedbank Business Units.
• Recommend improvements for efficiency and competitive advantage.
• Confirm that recommended solution is in line with bank guidelines for economic profit, bank business needs and regulations and by managing client expectations.
• Communicate with client and internal stakeholders, monitor progress, gather feedback and take corrective action.
• Support the implementation process by communicating with the client and internal stakeholders, monitoring progress, gathering feedback and taking corrective action.
• Pro-actively monitor and analyze sector news/knowledge and developments that are pertinent to selected clients, looking for opportunities, gaps and ideas.
• Trap and build business pipelines per asset class through the client value management process presented to client forum.
• Deliver on financial targets by driving the conduct client value management model. Leverage knowledge of client's business and senior level client relationships and sector expertise to originate multi-product transactions and generate a solid deal pipeline.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Degree or Professional related qualification in Finance/Business Management
• Matric and FAIS accreditation

Minimum Experience Level

• Minimum 3 years’ experience in sales and deal origination related to a corporate client portfolio within a banking / financial services environment
• 3 years RRB experience, preferably both Private Clients and SBS experience
• Proficient in MS Office - i.e. Excel, and Power Point
• Knowledge of EPIC, Eclipse, EWOC and our Digital platforms, including Money App/ Online Banking/USSD/NBH and NBB

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Job Purpose

• To expand market share among Commercial Banking clients with advanced transactional needs by providing our comprehensive suite of products to both existing and new clients. This role requires leading, guiding, supporting, and coaching front-line and Transactional Banking Domestic teams to execute business strategies effectively. The goal is to deliver tailored banking solutions to target market segments, ensuring client-centric experiences that foster long-term relationships.

Job Responsibilities

• Grow the Domestic Transactional portfolio in line with budget expectations by building and sustaining client relationships.
• Identify and secure new business by presenting Domestic Transactional Solutions to clients.
• Ensure achievement of targets across all products and services, monitored via client management systems and contribution statements.
• Maintain quality and turnaround standards through effective use of relevant systems, processes, and procedures.
• Understand and address the business, personal, and household needs of clients.
• Apply the bank's risk and credit policies appropriately, managing client expectations.
• Continuously enhance stakeholder efficiency and effectiveness.
• Respond to assigned tasks and responsibilities within agreed timelines using the relevant systems.
• Collaborate with internal stakeholders, leveraging product expertise to build trust and demonstrate that the bank is best equipped to manage clients' complex needs.
• Maintain professional relationships with clients across different value profiles through effective engagement and management.
• Guide bankers in identifying sales opportunities and converting clients into advocates.
• Manage escalated client complaints, ensuring swift resolution.
• Ensure compliance with risk standards by completing required training.
• Execute client-centric objectives, adhering to relevant systems, processes, standards, protocols, and procedures.
• Improve client service delivery by providing tailored financial solutions.
• Foster a collaborative team environment that encourages knowledge sharing and informed decision-making.
• Stay updated within the field of expertise and meet stakeholder expectations.

Job Responsibilities Continue

• Embrace and promote the bank’s vision and values.
• Apply learning from relevant training programs.
• Support the achievement of transformation goals by participating in culture-building initiatives and surveys.
• Contribute to creating a client service-oriented culture through various initiatives.
• Participate in and support corporate responsibility efforts.
• Achieve operational excellence by assisting in business optimization initiatives.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• At least 5 years of experience in Banking.
• Proven success in Commercial Banking and Transactional Banking.
• Valid driver’s license and access to a reliable vehicle.
• Willingness to travel nationally.
• Proficiency in English and Afrikaans

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Job Responsibilities

• Implementation and maintenance of the ORMF and ERMF within the business the role is accountable for.
• Monitor adherence and compliance to the operational risk management framework.
• Develop and maintain partnerships with business stakeholders to facilitate the accomplishment of their operational risk objectives.
• Become a trusted advisor to, and influence decision making of stakeholders by providing an advisory service, guidance and support on operational risk management practices.
• Provide input into the enhancement of the Operational Risk Management Framework (ORMF), methodologies, policies, processes and provide guidance to address operational risk challenges in Nedbank and its subsidiaries.
• Build sound professional relationships with clients through collaboration; client focus, innovative growth, excellent execution, value based leadership and taking ownership.
• Develop professional working relationships with internal stakeholders (Other Risk functions; Group; Audit etc.) through collaboration.
• Improve the risk culture through on-going active contribution (awareness campaigns and day to day interaction with stakeholders and clients).
• Identify and assess the risk and controls relevant to the portfolio in terms of operations; new products; projects; systems and the environment by using approved operational risk management tools.
• Ensure that risks are well managed and anticipated by monitoring and analysing risk and risk trends.
• Ensure that identified risks are treated by facilitating the development of mitigating actions and monitoring the implementation thereof.
• Investigate and analyse major operational risk losses and control breakdowns.
• Identify, analyse and respond to the impact of regulatory changes and potential future operational risks.
• Ensure that the operational risk reporting to the various structures is accurate; relevant and comparable by reporting timely and being proactive.
• Prevent recurrence of incidents by undertaking investigations, classifying and reporting operational risk incidents.
• Ensure effective risk governance by Assisting and providing support to the Chairman of the Enterprise Risk Committee (ERCO) in risk and compliance relate matters.
• Ensure appropriate evidence of risk management by adhering to internal governance standards.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Manage relationships with team through teamwork; knowledge sharing; positive attitude and providing support to colleagues.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Share operational risk related knowledge, resources and practices with staff, team and stakeholders.
• Uplift the skills of the team by mentoring and training others.
• Stay abreast of developments in all relevant fields of expertise, ensuring personal and professional growth.
• Identify training courses and career progression opportunities to improve personal and professional capability.
• Ensure all personal development plan activities are completed within specified timeframe.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Professional Qualification – Relevant Commerce and IT related Degree

Minimum Experience Level

• 5 - 8 years’ experience in Operational Risk or closely related disciplines
• 8+ years’ experience in Banking