Open Positions at DHL

Key responsibilities

• Implement and maintain comprehensive security measures that reduce threats to DHL operations. Identify, implement, and maintain the security measures necessary to minimise and, where possible, eradicate threats to the security of DHL operations.
• Recommend and implement countermeasures on security incidents, ensuring compliance with established internal and external security policies and procedures.
• Lead and co-ordinate security activities at JNB-GTW/CPT-GWC/JNB-MDR, ensuring compliance with procedures outlined in the Regional Security Policy and Procedures Manual, internal DHL policies, and applicable local legislation.
• Fulfil Designated Official (DO) responsibilities as required by SACAA Part 108, including:
• Ensuring the effective implementation of the security program.
• Liaising with SACAA and ensuring compliance during regulatory inspections and audits.
• Managing and authorizing screening, access control, and secure cargo processes in line with Regulated Agent obligations.
• Ensuring appropriate training and certification for all personnel involved in regulated agent functions.
• Integrate quality into the business by ensuring that every customer interaction reflects a commitment to first-time, ideal solutions that meet both immediate and future customer needs.
• Implement and maintain ISO standards and procedures at all times, including ISO 9001 (Quality Management) and ISO 14001 (Environmental Management).
• Draft, review, and update security policies, procedures, and manuals to align with regulatory and customer requirements within an agreed quality assurance framework.
• Conduct ongoing threat and risk assessments, incident investigations, and root cause analyses. Maintain an up-to-date threat and risk analysis through systematic monitoring of criminal trends and security events at JNB-GTW/CPT-GWC/JNB-MDR.
• Collate, analyse, and report data on AWB and non-AWB security-related incidents at JNB-GTW/CPT-GWC/JNB-MDR; ensure timely and accurate submission of monthly “Security Incident Reports” to the National Security Manager.
• Supervise and evaluate subcontracted security personnel, ensuring performance aligns with contractual obligations and DHL security standards.
• Establish and manage necessary controls to ensure compliance from contracted-out security service providers.
• Co-ordinate the national response to regulatory changes in aviation, ground distribution, and general operations security.
• Carry out security audits at JNB-GTW/CPT-GWC/JNB-MDR and ensure implementation of corrective actions to achieve compliance.
• Ensure security awareness and skills training is developed and rolled out to all JNB-GTW/CPT-GWC/JNB-MDR personnel.
• Build and maintain strong relationships with key external stakeholders including SAPS, CUSTOMS, ACSA, SACAA, LSRs, ground handlers, and airlines operating at JNB-GTW/CPT-GWC/JNB-MDR.
• Maintain ongoing communication with Sales and customers to meet security-related service expectations. Support tender processes and customer business reviews by promoting DHL’s security standards as value-adding components.
• Provide technical security advice to internal stakeholders and support customer solutions related to secure cargo and risk mitigation.
• Undertake security function budget planning, monitoring, and reporting activities.

Minimum Requirements

Education & experience

• Holds a 3-year Diploma or Degree in Security, Risk Management, or a related discipline.
• Minimum of 5 years' experience in logistics, transportation, and security management, with at least 5 years in a dedicated security role.
• Preferably possesses cross-regional or multi-country experience, offering a broad understanding of diverse operational and regulatory environments.
• Proven hands-on expertise in country-specific processes and compliance, including full adherence to DHL Global Standard Operating Procedures (GSOP).
• Demonstrated experience in leading country operations turnarounds, driving performance improvements and compliance alignment.
• Certified or holds demonstrable working knowledge of TAPA FSR 2023 standards.
• Strong understanding and practical application of ISO 9001 (Quality Management) and ISO 14001 (Environmental Management) standards.
• Successfully completed SACAA Part 108 Designated Official training or demonstrates willingness to obtain and maintain valid certification.

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Key responsibilities

• Contribute to defining security strategy in line with business strategy and requirements, corporate guidelines and policies
• Draft and ensure implementation of security operational plans, measures and budgets to ensure security of all company property, employees and visitors
• Organize and ensure delivery of projects and initiatives to improve organization’s security and safety
• Participate in designing and ensure consistent implementation of security frameworks, programs and standards
• Develop and ensure deployment of security procedures/ programs, including conducting investigations, maintaining facility and office physical security, automated security systems and employee access rights to the facilities
• Define and ensure adherence to adequate emergency evacuation procedures and training
• Coordinate orientation activities and daily inspections in the operations facilities and administrative areas, changes in lay-out and installation of new equipment in order to meet security rules and standards
• Conduct inspections of grounds/ organization’s facilities to ensure compliance to security & safety regulations
• Act as a liaison with local law enforcement officials when required
• Impart technical expertise and knowledge in compliance with internal and external security standards, local legislations and regulations of regulatory agencies
• Share knowledge and train on safety protocols, and ensure audits to ensure compliance with organization and government standards related to security
• Study issues, determine opportunities and introduce best practices for security excellence focusing on increasing effectiveness and efficiency

Minimum Requirements

Education & experience

• 6+ years of relevant field experience
• University degree; or equivalent

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Key Responsibilities

• Manage administrative tasks for the Communications Team – research, updating of website content, vendor documentation (invoices, CEs)Compile and maintain a regional tier1 media list and features list
• Compile and maintain a comprehensive library of images and videos
• Compile and maintain a comprehensive library of campaign toolkits – global and regional
• Compile and maintain library of all Communications templates
• Monitor media and create media coverage reports for regional and global teams
• Work with the communications coordinator to plan internal events and initiatives
• Work with the communications coordinator to rollout internal communications initiatives that there is consistency in corporate design across all internal and external communications projects
• Deliver assigned activities as per defined timelines, budgets and quality standards

Minimum Requirements Education and Experience

• Bachelor’s Degree or equivalent experience/qualification
• Less than 1 year experience