Open Positions at MTN

Responsibilities
Key Deliverables
The HR Consultant will be accountable to achieve the following objectives:
Governance
Strategic Meetings

• Provide input in strategic meetings when required
• Provide inputs into the business / function unit transformation initiatives when required
• Provide inputs into the risk mitigation and controls
• Perform evaluation baseline of Service Level Agreements (SLAs) and key performance indicators (KPIs)
• Provide input into the preparation of proposal on change initiatives SLA, policies and procedures

Escalations

• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
• Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery

Function Tactical

• Provide input into business / functional unit projects initiated
• Identify and document key risks, issues and dependencies and set mitigation actions
• Prepare documentation required for sign-off / making decisions regarding tactical changes

Performance

• Ensure execution in alignment with divisional strategy
• Provide input into SLA approval and exception performance review

Reporting

• Report on a periodic basis to reporting manager relating to progress made within business / function unit and in accordance with the measurement metrics set by the organisation
• Report on an ad hoc basis on specific projects as and when necessary

Organization Design

• Evaluate and generate business-specific insights to advise business / function unit on organization design solutions and practices that are result oriented
• Assist in localizing and implementing the functional organizational architecture operating model, strategy, objectives and budgets in conjunction with HR COE team
• Maintain and update the organization structure, headcount sizing, job profiling and transition plans in line with the operating model, strategy, objectives and budgets for business / functional unit
• Provide inputs for the development of business / functional unit Competency framework in conjunction with Organization Design team
• Analyse and prepare headcount and FTE sizing proposal for HR COE functions (aligned with the budgets)
• Develop job profiles relevant to the positions in the business / function unit, along with the business / functional leaders, in line with the OD and Rewards Policies. Ensure appropriate protocols and approvals are obtained prior to rollout.
• Ensure timely communication of new/revised job profiles to HR teams for operational implementation
• Responsible to ensure co-ordination of job/position evaluation for business / function units
• Periodically review, analyse and report on OD and People data for the HR COE’s to ensure compliance to the OD standards and policies.
• Prepare, present and report on key organization design metrics such as span of control, organization layers, headcount and critical position vacancies for the business / functional units in line with the practices defined by the HR COE Team

Workforce Planning and Analytics

• Assist in the development, monitoring and reporting of Functional HR budgets relating to headcount and cost for the Business Unit.
• Assist in the development and presentation of strategic and operational workforce plans for the Business Unit, in line with the methodology and framework defined by the Global Organization Strategy and Performance vertical
• Prepare key Business Unit workforce metrics (headcount, HR budget and cost, talent and organization metrics etc.) based on data/inputs received from the HR COE, to the respective Business Leaders on a timely and accurate basis.
• Analyse, prepare and circulate workforce related analytics and insights specific to business / functional units
• Provide inputs to optimize allocation of resources, ensuring that resources are sufficient, and that duplication of resources occurs is minimised
• Assist in preparing key highlights of business objectives/plans and workforce related plans to report on a timely basis to the HR COE teams.

Performance Management

• Assist with the appropriate research, inputs, insights and leading practices relating to business-specific people performance metrics and KPIs
• Ensure implementation and adherence to the performance management framework and methodology within the Business Units
• Educate and communicate with line managers in the business / functional units on the various performance management responsibilities, processes, policies, people management practices
• Execute the implementation of performance programs and initiatives for business / functional units
• Assist in the cascade and socialisation of approved functional KPIs and targets for business / functional units
• Monitor and report on process compliance of the business / functional units to key performance schedule of activities and timelines
• Assist in the effective execution of goal setting, moderation and calibration processes for the business / functional units
• Participate and ensure appropriate closure of action relating to ad-hoc performance interventions such as facilitating individual development plans, management of performance improvement candidates, resolution/escalation of performance related conflicts, technical systemic constraints etc. and so on.
• Proactively coordinate with the HR / Business Performance teams to obtain reports and undertake necessary actions based on the performance metrics results

Talent Management

• Proactively analyse and derive insights to assist the Senior Manager in developing top talent management, strategic hiring and retention strategies
• Assist in developing strategic talent sourcing strategies which align with the workforce needs of the business / functional units, in conjunction with the HR COE and wider HRBP network
• Support the implementation of buy, build and bind strategy for business / functional unit with the sourcing strategy
• Develop and manage a sound sourcing channel plan for various levels / skills of the functions, in line with the business / function unit workforce plan
• Support the Senior Manager in management of top/critical skills management strategies for the business / functional units
• Provide insights and feedback to HR functions and BU leaders to enable strategic interventions for retention, motivation, development and career management
• Prepare and present reports and key metrics and indicators for talent management within the business / functional units
• Participate in key talent sourcing processes and procedures including selection processes

Regional Support

• In addition, the Human Resources Consultant supporting the Regional Model is expected to:
• Lead a team of HR Partners where applicable
• Provide support to all business and functional units based in the Region
• Execute the key deliverables, governance, reporting, etc in the context of the Region
• Act as key HR generalist support role within Regions representing all HR verticals and COE functions in execution of the people agenda (Reward, Employee Experience, Employee Relations, Service Operations)
• Operate in a matrix organization that requires strong alignment and collaboration with HR Business Partner peers and COE functions on the people agenda
• Ensure alignment with the Senior HR Business Partner and implement the vertical business / function business agenda and people plan
• Support the Employee Relations portfolio within Regions and implement related ER/HR activities, policies and procedures
• Execute and plan HR administration duties in collaboration with Service Operations during the transition phase of the HR operating model
• Champion and own the leadership and career management agenda within the regions

Qualifications
Education

• Minimum of 3 year tertiary degree / diploma (Human Resource/ Behavioral Sciences/ Business Studies / Management and/or Equivalent)
• Relevant certification / accreditation / membership with professional bodies in the area of organization design, business performance & productivity etc. (advantageous)

Work Experience

• Minimum of 5 years’ experience in working in the HR domain in telecommunication environment with specific focus on OD, performance management, talent management and workforce planning
• Demonstrated experience partnering with clients on solving business/operational issues through the application of progressive people systems (Human Resources) practices.
• Project management experience
• Worked across diverse cultures and geographies
• Experience working in a medium to large organization

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Responsibilities

• Support implementation and ongoing support on the Process and Financial Controls environment as well as the reinforced Financial Compliance Management Framework
• Advise and assist Procurement to resolve compliance concerns by means of a digitally enabled compliance solution.
• Assist in embedding the monitoring process to meet the latest Procurement and business expectations
• Monitor the implementation of the risk management frameworks and standards by the Finance Function
• Assist in preparing the relevant compliance reporting following MTN SA governance and management oversight requirements
• Establish Procurement risk calibration systems and drive the measurement of risk for the Procurement function against the MTN SA’s risk appetite
• Assist in introduction and implementation of codes, practices, and technology relevant to internal controls within the Procurement Function
• Advise decision makers so they are equipped and committed to understanding and implementing control findings and drive the remediation through continuous engagement
• Assist in the interaction with the auditors and surrender documentation as required
• Develop and document business processes and accounting policies aimed at maintaining and strengthening internal controls
• Strictly follow and ensure team compliance of relevant policies and procedures.
• Ensure effective Service Level Agreements strategies are in place to support the business.
• Implement proper controls and processes to minimise revenue leakage.
• Ensure proper controls are in place to manage financial and operational risks across the business.
• As the custodian of the defined DoA , ensure its adherence in all sourcing events.
• Act in accordance with the Delegation of Authority.
• Consult with Risk and compliance team and Finance Compliance team to improve and implement streamlined and operational effective control frameworks
• Identify technology solutions to improve and monitor the control environment
• Training procurement team and business stakeholders on the control requirements for Procurement
• Close collaboration with IPO Office to ensure compliance.
• Manage the auditing of the procurement process and closure of any audit findings for the procurement function
• Collaborate with Legal and Risk & Compliance team, to ensure effective governance and compliance to statutory requirements is adhered to and escalate potential risk concerns to senior leadership
• As a part of the sourcing process, provide risk guidance and support to ensure effective due diligence is adhered to, risk mitigation is in place and continuously monitor risk during high value / critical sourcing events.
• Ensure control measures are effective, conduct internal checks to test the effectiveness of controls during sourcing process
• Attend daily stand ups and discuss bottlenecks & focus areas identified during the sourcing process

Manager: Governance, Risk & Supplier Management
Manager: Governance, Risk & Supplier Management 4
Key Activities & Responsibilities
People (Learning & Growth) Perspective (15%)

• Contribute to a high performing team by sharing knowledge, training and development in subject matter expertise.
• Ensure open communication channels with team members, contribute and participate in change management interventions where necessary.
• Aim to achieve and meet KPIs and ensure regular performance feedback is received and performance related perspectives is provided to Performance Manager that will enhance performance standards.
• Continuously seek self-professional development to hone skills and capabilities in a versatile and evolving digital landscape.
• Track and self-evaluate performance and identify training and development requirements and opportunities to continuously improve stakeholder collaboration, quality of work and productivity.
• Training end-users and stakeholder groups to ensure business understands and remedies any end-user issues that impact the non-compliance, poor governance and risks to MTN.
• Ensure that all knowledge requirements relating to Procurement, Industry Standards, Regulatory requirements are kept up to date including B-BBEE and Preferential Procurement

Qualifications

Education

• Bachelor’s degree in Supply
• Chain/Procurement/Legal/Risk is preferred,
• Bachelor’s degree in Technology, Business
• Administration, Commerce, Engineering,
• Economics, Operations or similar
• Honours’ degree and/or equivalent (advantageous)
• Relevant professional qualification e.g. CIPS Level
• 5, SAPICS equivalent

Experience

• At least 5 years work experience in developing and implementing business control improvements in the Procurement / similar environment, including:
• Developing policy, process, procedures and control frameworks
• Performing and managing controls self-assessments and audits in procurement environments to identify gaps and provide recommendations for improvement
• Developing remediation plans and strategies to improve the control and compliance environment
• Consulting with key stakeholders in Risk and Finance to standardize, simplify and streamline the control requirements to improve compliance without impacting operational effectiveness
• Identifying system embedded and automated controls to reduce the number of manual controls in the procurement operations
• Managing audit findings and remediating, implementing improvement initiatives to improve control performance
• Monitoring and reporting on control testing outcomes, compliance and adherence to MTN standards
• Work experience in Procurement Operations is preferred

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Job Description

Advancing Online Data Capabilities

• Works closely with the Senior Manager: Digital Strategy & Insights to define new and/or enhance existing Measurement & Data products
• Performs regular validations and defect resolution for measurement and data products   
• Works closely with our EIS / BICC colleagues to build and/or enhance stored data 
• Holds wider measurement and insight demonstrations and engagements, and formally communicates advancements and insights from our digital measurement and data products
• Drives the journey analytics at scale agenda for MTN Digital Enablement function. 

Business / Customer Problem Deconstruction

• Use and synthesis of various forms of data (e.g. online / web-analytics tools and offline systems data) to help identify and frame specific growth opportunities
• Clearly articulate growth opportunities for each area of focus i.e. customer engagement, acquisition, usage, service and retentions across each line of business we serve

Value Realization Activities

• Help to drive delivery by tracking, chasing, and validating delivery quality for agreed initiatives.
• Preform impact assessments, post-delivery and support the wider team in understanding drivers of growth.
• Support financial business case inputs and deliver on requests for Adhoc analysis from key business stakeholders. 

Typical Activities Performed

Analytics Strategy Activities: 

• Translate business objectives into tracking requirements, develop and facilitate the use of measurement frameworks and reporting guidelines, ensuring stakeholders have a clear understanding of the requirements.
• Research and evaluate new analytical tools and methodologies for the online team’s landscape.
• Identify opportunities to build on the current toolset to deliver a complete view of customers, leveraging on-site/off-site behavioural and demographic data.
• Collaborate with cross-functional teams, including marketing, sales, and product development to ensure data accuracy and consistency across platforms.
• Promote and educate digital analytics to the wider team, including clear communication of reporting, training, and tutorials on digital analytics tools.
• Educate and train the wider team on the importance and use of digital analytics, including clear communication of reporting and the use of digital analytics tools.

Analytics Delivery Activities: 

• Manage and implement tags in Google Tag Manager.
• Perform QA on measurement plans and data layer event implementation from product teams.
• Assist with the delivery of scalable solutions to streamline, curate, and manage various datasets that power the measurement and analysis of ecommerce KPIs and market trends.
• Develop and implement digital analytics dashboards to accurately measure performance and drive improvements in MTN’s online platforms. 

Analysis & Reporting Activities:

• Utilize digital analytics tools such as Google Analytics to track and evaluate online platform performance and user behaviour.
• Prepare detailed reports and visualizations of analytical findings, translating complex data into clear and actionable insights.
• Conduct ongoing reviews of website and app functionality and make recommendations for improvements based on analytical findings.
• Proactively identify opportunities and risks based on digital data and communicate these findings back to the relevant stakeholders.
• Demonstrate data-driven decision-making processes across all digital activities.
• Perform competitive benchmarking and trending analysis.

Supervisory / Leadership / Managerial Complexity: Refers to the responsibilities for directing, guiding, motivating and influencing others

• Supports graduates seconded to the area
• Supports Senior Specialist with managing partners and payments 
• Influences wider team in driving the analytics at scale agenda

Required Skills & Capabilities e.g. teaching, report writing or specific skills/abilities such as computing or the ability to work without supervision

• Proactive and takes ownership for outcomes
• Good business acumen and commercial understanding
• Good problem-solving skills (i.e., problem definition & structuring, solution evaluation and comparison, insight generation & recommendation)
• Inquisitive and well informed
• Demonstrated ability to network in the digital community, regionally and globally
• Good communication skills, able to frame insights gained verbally, visually and in writing
• Ability to collaborate with peers in other business areas to jointly solve problems and innovate solutions
• A high-level understanding of data governance, privacy, and security issues.
• Knowledge of the regulatory and legislative requirements
• Worked across diverse cultures and geographies
• Advanced: Excel and PowerPoint
• Advanced: Web-Analytics tools like Google Analytics, Firebase and Digital Marketing Platforms
• Proficiency in using Microsoft Excel, Google Analytics, Google Tag Manager, SQL, Sequel and Python
• Strong understanding of technology around data, including data ingestion, APIs, and cloud-based systems.

Qualifications

Education:

• Bachelor's degree in computer / data science, engineering, business, or equivalent degree
• Additional Certifications in Data Sciences, Data Engineering, Mircosoft Products and Google Products

Experience:

• Minimum 2 years working experience in a medium to large organisation with local and multinational interests
• Experience in Management Consulting/ Data Science or related field would be beneficial

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Responsibilities

• The Project Lead: Enterprise Business – ICTProjects will be accountable to achieve the following objectives:
• Ensure reports relating to the TCoE function targets and KPI’s are effectively tracked to support the measurement of targets and KPI’s and relays such information to all relevant stakeholders including the Head of Planning and Demand Management.
• Adherence to utilization of reporting tools as well as the supporting processes, in conjunction with key stakeholders, to ensure meaningful and insightful reporting.
• Delivery of of all project documents in the correct repository.
• In collaboration with various vendors, drive delivery of the OPCO roadmaps to support reliasation of the EBU ambitions with the OpCos..
• Provides a global data view of the overall ICT programme and initiatives to ensure key stakeholders are able to add value in accordance with Technology’s overall strategic goals as well as MTN Groups annual goals and objectives.
• Ensures that TCoE reporting enables all relevant stakeholders to make key decisions and fulfil objectives based on the reporting information provided.
• Consolidate data and prepare all relevant reports and presentation packs for various stakehoklders within the business (i.e. Capex Steero, Group EBU, Group Technnology etc.)
• Ensures proper project capex administration, reporting and governance for TCoE.
• Adheres to correct project budget process and consolidation of reporting in that regard.
• Engages with all key stakeholders' management to ensure effective communication and reporting.

Key Deliverables

• Delivery of all domains related TCoE projects and related OPCO defined roadmap project as well as reporting
• Input into Capex and Opex budget tracking and reporting

Role Dependencies

• Active support from the Group CTIO, SM: Digital & IT PM, SM: Network & Enterprise, GM: PMO
• Deep understanding of the MTN business strategy
• Understanding of the OpCo technology, business and regulatory context
• Timely decision making and reporting
• Alignment of OpCo and Group strategy initiatives

Qualifications
Educational Requirement 

• -3-year Tertiary qualification
• Relevant Project Management certification (e.g. Prince 2)
• Fluent in English

Experience:

• Minimum 5 years project management related experience in ICT environment
• Minimum 3 years Project Management experience managing multiple large scale (e.g. enterprise-wide) projects
• Worked across diverse cultures and geographies advantageous
• Experience working in a medium to large organisation

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Responsibilities
The General Manager: Group Legal (Employee Relations) will be accountable to achieve the following objectives:

• Draft, negotiate and formalise employee relations aspects concluded by the MTN Group in implementing its strategy, including the acquisition of new services or partners, investing in new technologies, or establishing joint ventures.
• Provide legal opinions and legal advice and support to the Group on Labour law, including revising employee standard contracts and providing advice on employee relations legal process and retrenchment
• Support Group acquisitions and divestments and restructuring; 
• Negotiate, draft and implement legal agreements;   
• Lead negotiation meetings; 
• Provide legal support to the commercial legal teams in operating units; 
• Provide guidance in respect of compliance with applicable legislation; 
• Manage legal risk across the Group; 
• Formulate contractual framework for strategic projects; 
• Facilitate dispute resolution;  
• Formulate and support Employee Relations strategy
• Advise management and stakeholders on new legislation and the impact thereof on the business.
• Co-ordinate and supervise external counsel advice.

Key Deliverables

• Draft, negotiate and formalise legal aspects of commercial arrangements concluded by the MTN Group in implementing its strategy relating to Employee Relations Services
• Liaise with, and collate and incorporate feedback from, various internal stakeholders and departments for purposes of transactions, initiatives and projects
• Provide support, guidance and advice to MTN Operating Companies, where requested or required, regarding employee relations aspects of transactions, risks and other matters.
• Generally managing all matters and issues relevant to the legal aspects of the MTN group’s employee relations activities.

Role Dependencies

• Active support from the Executive: Commercial Legal and Senior Leadership
• Deep understanding of the MTN business strategy 
• Understanding of the OpCo, business and Regulatory context
• Timely decision making and reporting 
• Alignment of OpCo and Group strategy initiatives

Qualifications
Education:

• Minimum 4-year Academic Degree with Honours (LLB or equivalent preferred)
• Admission as an attorney
• MBA / Masters advantageous
• Member of the South African Institute of Intellectual Property (or international equivalent) and having passed its examinations (an advantage)
• Fluent in English
• Fluent in French (an advantage)

Experience:

• Minimum 7 - 10 years’ of Legal Experience at a reputable law firm (local or International).
• Considerable exposure and participation in Negotiations and drafting of highly complex transactions documents (locally and internationally)
• Multi-lingual transactions 
• Work across diverse cultures and geographies

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Responsibilities
Context:

• Enable the customer base management strategy and campaign roadmap by performing deep base analytics on subscriber churn and retention trends, identifying commercial opportunities which support the overall CVM strategy and P&L. Feedback deal construct requirements, competitor and loyalty program performance to the Manager: Customer Segmentation & Propensity Modelling and Manager: Customer Insight Base Distribution & Lead generation.

Key Performance Areas: 
Strategy

• Enable the customer base management strategy and campaign roadmap by performing deep base analytics on subscriber churn and retention trends, identifying commercial opportunities which support the overall CVM strategy and P&L. Feedback deal construct requirements, competitor and loyalty program performance to the Manager: Customer Segmentation & Propensity Modelling and Manager: Customer Insight Base Distribution & Lead generation.

Delivery

• Support analysis to build and refine a subscriber loyalty program
• Create and maintain a loyalty tracker, measuring and forecasting churn and retention rates against targets 
• Perform monthly deep dives on base loyalty to understand emerging subscriber trends
• Establish governance on postpaid CVM deal creation for retentions and saves
• Evaluate 100% of postpaid saves and retention campaigns’ effectiveness to find opportunities to refine offerings
• Automation of loyalty tracker
• Support CVM target setting on churn and retention
• Support the integration of call centre feedback on churn and retention initiatives into Flytxt

Capability

• Automation of loyalty tracker
• Support the integration of call centre feedback on churn and retention initiatives into Flytxt
• Ability to extract and report on data

Supervisory / Leadership / Managerial Complexity:  

• Manage contributions and expectations of external service providers and stakeholders
• Ensure ongoing liaison with other areas of the business 
• Review performance management, evaluating, assessing and tracking performance to ensure that objectives and targets are achieved
• Build and enforce a customer centric approach  
• Communicate actively to effectively resolve any potential conflicts that may arise
• Have the self-insight and flexibility to adapt to different situations
• Live the MTN Brand values –influence employees behaviour
• Influence other stakeholders in order to achieve the business objectives of the channel

Role Complexity:

• Financial (limits/mandates etc.)
• Project delivered within set budgets
• Non-financial (customers/staff etc.)
• External vendor/partner management
• Cross-functional stakeholder management - support from other functions (specifically but not limited to Product Marketing, Brand & Communications, Finance and Technology)

Lateral Dimensions:

• Creativities (improvement/innovation inherent)  
• Suggests concrete ways to improve productivity, and improve resource utilisation
• Strive to automate processes and procedures wherever possible
• Apply market research in an optimal way to continually improve processes and procedures
• Communicate results and recommendations to the relevant areas of the business to build a competitive advantage
• Recommend creative and innovative solutions to enhance MTN  performance
• Establish sound relationships with service providers and vendors and business segments
• Encourage continuous service improvement
• Implement cost-saving activities
• Vulnerabilities (control span) 
• Business expectations vs. the delivery reality
• Data integrity
• Poor customer service will impact negatively on revenue
• Speed to market
• Limited resources
• Evolution of technology
• Legislative changes
• Reliance on the stability and availability of systems
• Non-achievement of turnaround times
• Inappropriate processes resulting in delayed service to clients

Collaboration:  
Responsibility towards:  

• Non-financial (customers/staff etc.)
• External vendor/partner management
• Cross-functional stakeholder management - support from other functions (specifically but not limited to Product Marketing, Brand & Communications, Finance and Technology)
• Discretionary Space: The degree to which individuals are allowed to exercise independent thought and judgment.
• Independent thought and Judgment:
• Dissemination of information
• Monitoring of compliance, performance and efficiency
• System, process and procedure fine-tuning and development to achieve business objectives
• Decision-making that is effective and responsible for profit and customer and business sustainability and growth
• Make decisions to drive immediate response times
• Use information to drive in-built excellence
• Authorities:
• As per delegation of authority

Qualifications
Minimum Requirements -.

Education:

• Diploma, university degree or equivalent qualification in mathematics, engineering, statistics, economics, econometrics or any other commercial or science degree
• Average of 55%
• Global Experience Standards (10)
• Min 2 years of relevant work experience 
• Fluent in English
• Demonstrated ability in base analytics within a large organisation
• Experience in subscriber churn analysis
• Commercially astute
• Prior experience in loyalty program analysis (preferred)
• Prior experience of mobile industry (preferred)
• Demonstrated ability to influence management level staff in group and 1:1 situations
• Demonstrated ability to create structure within an unstructured environment
• Disciplined detail-oriented style, combined with ability to simultaneously work at a strategic level

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Responsibilities

Key Performance Areas: 

Financial Control:

• Review adequacy and operation of internal financial controls; Ensure that a robust controls environment is maintained across all finance activities including Accounts Payable, Accounts Receivable, Procurement, Cash and Bank and General Ledger.
• Maintain written PPPs for all Finance department processes and ensure that all Finance department procedures are documented and that the documents are updated regularly to reflect changes.

Procurement:

• Oversee the entire procurement process, from vendor selection and contract negotiation to purchase order issuance and goods receipt.
• Implement and maintain procurement policies and procedures to ensure compliance with company standards and industry best practices.
• Develop and maintain strong relationships with key vendors.
• Analyze procurement data to identify cost-saving opportunities and improve efficiency.

 Accounts Payable: 

• Supervise the processing of all vendor invoices and employee expense claims.
• Ensure timely and accurate payment processing to vendors.
• Manage the accounts payable aging report and proactively address any potential payment delays.

 Bank and Cash Management: 

• Manage all bank accounts, including reconciliations and cash flow forecasting.
• Oversee daily cash operations, including receipts and disbursements.
• Monitor bank balances and ensure sufficient funds are available to meet operational needs.
• Implement and maintain internal controls to safeguard company assets.
• Oversee cash flow management and optimize liquidity.

Month-End Close: 

• Manage and oversee the month-end closing process, including journal entries, reconciliations, and financial statement preparation.
• Ensure the month end closure process is met under the Group’s tight deadlines. 
• Ensure timely and accurate financial reporting to management.
• Responsibility for timely delivery of management accounts to MTN Group standard with full understanding and explanation of drivers and corrective actions required and who needs to take them.
• Oversee journal entries to ensure all business transactions are recorded 
• Oversee and review all balance sheet accounts to ensure efficient and accurate information is available for reporting and is in accordance with legal and company accounting guidelines. 
• Ensure all account reconciliations and supporting sub-ledgers align

Internal and External Audit: 

• Liaise with internal and external auditors to manage the year-end audit process
• Collaborate with Internal Audit to address risks and implement controls.
• Assist with the resolution of audit findings.

Intercompany Transactions: 

• Manage all intercompany transactions, ensuring accuracy and compliance with MTN Group standards.
• Reconcile intercompany balances and resolve any discrepancies.

Month end Reporting: 

• Preparation of month end consolidated management accounts and annual/ interim consolidated statutory accounts
• Responsible for timely delivery of all statutory and legal compliance i.e. monthly VAT returns and statutory tax returns.  Reconciliation of management accounts to statutory accounts. 

Other Duties: 

• Assist with special projects and ad-hoc requests as needed.
• Stay abreast of changes in accounting standards and industry best practices.
• Ensure compliance with IFRS and monitoring of new accounting policy developments
• Provide guidance on complex IFRS transactions across the organization.
• Create and distribute board packs for stakeholders.
• Manage relationships with shareholders, banks, and suppliers.

People Leadership and Organisational Capability Building

• Act as an ambassador and role model for Finance by living the brand values and vital behaviors.
• Ensure a culture of continuous evaluation and improvement.
• Drive a culture of high performance, accountability, and consequence management.

Information Management

• Maintains computerized collection and tracking of relevant data. 
• Maintain the definitions of all financial and non-financial data
• Collaborating with IT on the definition of data sourcing and system integration patterns to support downstream data consumers
• Assist in incorporating other systems such as Hyperion, Oracle, EDW, review that the data is accurate and correct.

Customer Satisfaction

• Ensure customer needs and requirements are satisfied through appropriate systems / processes / procedures / reports.
• Put contingency plans in place to prevent delays 
• Adopt a proactive approach to prevent problems from arising in the future
• Initiate change to continually improve all aspects of service delivery
• Manage the successful distribution and communication to the relevant stakeholders.

Qualifications

Education:

• BCom Hons – Account / Financial Management/ the equivalent thereof
• CA (SA) 

Experience:

• Minimum of 5-7 years of experience in a finance role with a strong emphasis on accounts payable, procurement, and cash management.
• Experience working in a medium to large organization 
• Experience with ERP systems (e.g., Sage Evolution) is preferred 
• Excellent communication and interpersonal skills. 
• Detail-oriented with strong organizational and time-management skills. 
• Proficiency in Microsoft Excel and other relevant software.
• IFRS, IAS, Sage Evolution and Hyperion
• Experience in managing regulatory requirements

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Responsibilities

Key Performance Areas: 

Financial Modeling: 

• Build and maintain complex financial models to support strategic decision-making, including: 
• Sales model and evaluating the impact of different economic and business scenarios on revenue performance.
• Pricing and profitability analysis: Analyze the impact of pricing changes and product mix on profitability.
• Understand the profitability and growth drivers for the business and ensure that the key insights are well understood

Budgeting 

• Prepare and oversee the company scenario planning and long-term strategy planning in the form of the annual budgeting process
• Collaborate with department heads to gather budget inputs and ensure accurate and timely completion of the budgeting process.

Forecasting: 

• Develop and maintain monthly, quarterly financial forecasts in line with MTN Group guidelines 
• Monitor key performance indicators (KPIs) and track progress against forecast targets.
• Regularly update and refine forecasts based on actual results and changing market conditions.

Financial Performance and Analysis: 

• Work very closely with the Finance Manager and provide insightful analysis on variances to be used at the monthly review by preparing, analysing and reporting on the monthly operational spend, budget income, expenses and cash flow
• Conduct in-depth financial analysis, including variance analysis, trend analysis, and key driver analysis.
• The regular updating of the financial model to prepare insightful reports and presentations summarizing key financial performance metrics.
• Identify and analyze trends, risks, and opportunities impacting the company's financial performance.
• Track the performance of products/channels by developing financial models
•  Develop business cases and other models/frameworks in order to provide support and contribute to business case analysis
• Conduct post implementation analysis for products/channels to identify patterns and learning points
• Provide input into the development of performance measures and KPIs at various levels of the business (operations, products/channels, markets, margins, profitability etc.)
• Oversee the reporting for all channel on an ongoing basis and providing reporting insights
•  Monitor performance deep dive root cause assessments and constructively challenge outcomes as a means to improve performance
• Review and submit reports for the Head of Finance addressing periodic activity, budget compliance, feedback and key departmental results to facilitate decision making
• Prepare month end reports on operational performance and detailed reports for submission to MTN Group by deadline submission date. 
• Contribute towards product pricing, tariffs and product/channel policy decisions
• Understand the pricing points and purchasing patterns in the different products/channels within the portfolio and across products/channels and conduct profitability analysis
• Report and analyse on actual product / channel performance

Cost allocation and cost management 

• Ensure all costs are allocated according to the approved budget
•  Provide early warnings to management as soon as material deviations are detected, identify for the attention of the business and relevant interventions

Board Reporting: 

• Collate and compile financial and operational information from different business units for board meetings.
• Prepare comprehensive financial reports and presentations for the Board of Directors, including actuals vs. budget, actuals vs. forecast, and key financial performance indicators.

Other Duties: 

• Assist with special projects and ad-hoc requests as needed.
• Stay abreast of changes in accounting standards and industry best practices.
• Ensure compliance with IFRS and monitoring of new accounting policy developments
• Provide guidance on complex IFRS transactions across the organization.
• Create and distribute board packs for stakeholders.

People

• Mentor team members to ensure skills transfer and contribute to a positive team culture
• Manage and lead Finance Operations team
• Ensure self and team stay abreast of technical skills and industry developments

Information Management

• Maintains computerized collection and tracking of relevant data. 
• Maintain the definitions of all financial and non-financial data
• Collaborating with IT on the definition of data sourcing and system integration patterns to support downstream data consumers
• Assist in incorporating other systems such as Hyperion, Oracle, EDW, review that the data is accurate and correct.

Customer Satisfaction

• Ensure customer needs and requirements are satisfied through appropriate systems / processes / procedures / reports.
• Put contingency plans in place to prevent delays 
• Adopt a proactive approach to prevent problems from arising in the future
• Initiate change to continually improve all aspects of service delivery
• Manage the successful distribution and communication to the relevant stakeholders.

Qualifications

Education:

• BCom Hons – Account/ Financial Management or the equivalent 
• CA (SA)

Experience 

• Minimum of 5-7 years of experience in a finance role with a strong experience in data modelling.
• Experience working in a medium to large organization 
• Experience with ERP systems (e.g., Sage Evolution) is highly desirable. 
• Advanced proficiency in Excel and data modelling 
• Strong analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Business Performance analysis experience advantageous
• Detail-oriented with strong organizational and time-management skills. 
• IFRS, IAS, Sage Evolution and Hyperion
• Experience in managing regulatory requirements