Open Positions at Nestle

A day in the life of the Temp Head of Public Relations:

• Develop overarching PR strategy for both corporate and brand plans focused on developing a strong ESAR narrative for SA and coach and support key strategic brand teams in market in ESAR (ZIM, Kenya, Moz, Ethiopia, Mauritius)
• Establish and manage key agency relationships, training, coaching and strong ways of working to ensure delivery of all corporate and brand plans based on best-in-class proprietary knowledge
• Bring to life brand activities originated from strong campaign ideas to engage consumers when and where they are most receptive to our key messages to drive strong positive sentiment, talkability and virality of ideas
• Become a credible, visible and trusted voice for Nestlé ESAR in the PR space in the food and beverage ecosystem.  
• Communicates, inspires, coaches and leads PR through marketing & CCPA teams to influence stakeholders to go beyond the ordinary/average to deliver fantastic talkability for our key strategic activities
• Coach and Monitor deliverables of team members and provide regular project status feedback to project team
• Take ownership and accountability for execution of full plans led through PR cross functional teams including CCPA, brand and CCME.
• Manages regular performance reviews for agencies and activities to ensure we win in excellent execution and learnings to optimise plans into the future.
• Maintain all records in a safe manner and easy accessibility for future enquiries- drives compliance in ways of working.
• Maintain relationships with corporate partners identifying PR opportunities through existing programmes and potential PR opportunities.  

What will make you successful

• Degree level education or equivalent
• 8-10 years’ experience in Events & PR Management & Project Management 
• Excellent Project Management
• Strong Networking Skills and experience
• Strong presentation skills
• Flexibility and adaptability
• Ability to manage stress and dynamic environmental changes
• Ability to manage ambiguity
• Strong influencing, negotiating and decision-making skills
• Team player who is willing to work cross-functionally
• Approachability and conflict management skills Entrepreneurial mindset (creative thinking and innovation)
• Strong line management and coaching experience
   

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Position Summary

• Responsible for a boutique by driving the Nespresso 'sales through service' philosophy in and around the boutique.
• Maximizing prospect conversion into members, loyalty driving by distinctive and personal contact moments and business results through inspiring leadership and development of Coffee Specialists and Assistant Manager.

A day in the life of a Nespresso Boutique Manager

• Manage manpower planning to ensure optimal operational execution and service delivery.
• Drive bottom-up sales forecast and accuracy based on weekly and monthly reporting and analysis.
• Responsible for optimal use of resources and cost control in relation to Boutique sales.
• Coach and develop the Boutique team to deliver best in class customer service and sales performance.
• Ensure compliance in safety, health and operational standards (according to global guideline) in the Boutique.
• Constantly reviewing ways of improvement to maximize conversion of prospects into members and drive loyalty with distinctive customer experience in the Boutique.     

What will make you successful

• Completed Matric
• Excellent proficiency in English is essential.
• Experience in working with High end/luxury/ premium or retail brands would have an added advantage.
• Preferable with at least 3 - 5 years of experience in direct customer sales
• Minimum 2-3 years of professional experience in Retail Management
• Experience in team management and developing talent.
• Experience in direct customer sales of premium products and services.
• Proven track record of developing sales and strong customer relationships.
• Must have a strong work ethic, integrity and total honesty (transparency and trust)
• Service-oriented
• Have passion to constantly update oneself with our Sales Guidance
• Curiosity and ability to generate creative ideas
• Able to communicate complex messages in a simple way
• Energized by tough challenges and is a team player

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Position Summary

• To achieve recommendation and advocacy of Nestlé Infant Nutrition (NIN) products with Health Care Professionals and Institutions. Responsible for ethical and science-based detailing of Nestle Infant Nutrition products in the 1st 1000 days.

A day in the life of a Medical Delegate:

Product and concept detailing in the assigned territory:

• Apply Professional Negotiation Skills at an advanced level and use the appropriate product, concept knowledge and research to detail the NIN range to HCPs.

Territory management

• Manage the assigned territory of about 250 - 300 HCPs including HCI’s in assigned territory.
• Achievement of field force effectiveness as per Master data management/HCP classification/ HCP and HCI segmentation, master schedule planning, HCP call rate, call strike rate and execution of territory action plans.
• Execution of “hybrid/remote interaction model”.

Compliance

• Application of the Code Management system guiding compliance for all daily activities, to assist the leadership team to ensure that all activities within the team and region, comply with the WHO International Code for the marketing of Breastmilk substitutes, Nestle Instructions, and the local Code.

Advocacy:

• Ensure increased advocacy towards Nestle Infant Nutrition products and Nestle Nutrition services, when detailing to HCP's and HCI’s, through applying the acquired functional competency skills and key account management.
• Seek and build strategic relationships with key contacts in both private and government sector.
• Driving recommendation / advocacy at an Institutional level and with Health Care Professionals.

What will make you successful?

• BSc Dietetics/ Nutrition, Nursing, Marketing, and Business Management degree holder
• 2 years’ experience in Medical Delegate role or a representative in the pharmaceutical industry.
• Experience with data management using a digital device and MS Excel intermediate experience required.
• Must have a valid driver’s license.
• Bilingual-English, Afrikaans – additional languages are beneficial.
• Must have good planning, organizing, communication and negotiation skills.
• Must be able to work independently, self-starter, solution orientated, adaptable and result driven.
• Must be willing to travel (including trips away from home).
• Computer literate, MS Office, MS Excel intermediate level with data analysis experience
• Experience with virtual engagement.